Compaq Presario V3000 - Notebook PC User manual

b
Maintenance and Service
Guide
Compaq Presario V3000 Notebook PC
Document Part Number: 418333-001
June 2006
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.

© Copyright 2006 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of
Microsoft Corporation. Intel and Core are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and
other countries. AMD, Sempron, Turion, and combinations thereof, are
trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by Hewlett-Packard Company under
license.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
Compaq Presario V3000 Notebook PC
First Edition: June 2006
Document Part Number: 418333-001

Maintenance and Service Guide iii
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6
1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18
2 Troubleshooting
2.1 Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
2.2 Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 2–2
2.3 Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
2.4 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–9

iv Maintenance and Service Guide
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Display Assembly Components . . . . . . . . . . . . . . . 3–18
3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–20
3.5 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–22
3.6 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–23
3.7 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–24
3.8 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–26
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

Contents
Maintenance and Service Guide v
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2
5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4
5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
5.5 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.6 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.7 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
5.8 Mini Card Module. . . . . . . . . . . . . . . . . . . . . . . . . . 5–15
5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.11 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25
5.12 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–30
5.13 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42
5.14 TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–46
5.15 Wireless Switch Board . . . . . . . . . . . . . . . . . . . . . 5–50
5.16 Modem Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52
5.17 Audio/Infrared Board . . . . . . . . . . . . . . . . . . . . . . 5–54
5.18 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–56
5.19 USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58
5.20 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–60
5.21 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62
5.22 ExpressCard Assembly . . . . . . . . . . . . . . . . . . . . . 5–67
5.23 Fan/Heat Sink Assembly. . . . . . . . . . . . . . . . . . . . 5–70
5.24 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–78

vi Maintenance and Service Guide
Contents
6 Specifications
A Screw Listing
B Backup and Recovery
C Display Component Recycling
D Connector Pin Assignments
E Power Cord Set Requirements
Index

Maintenance and Service Guide 1–1
1
Product Description
The Compaq Presario V3000 Notebook PC offers advanced
modularity, Intel® Core™ Duo and Core Solo processors or
AMD Turion™ 64 Mobile Technology and Mobile AMD
Sempron™ processors, and extensive multimedia support.
Compaq Presario V3000 Notebook PC

1–2 Maintenance and Service Guide
Product Description
1.1 Features
■The following processors are available, varying by
computer model:
❏Intel Core Duo T2600 (2.16-GHz)
❏Intel Core Duo T2500 (2.00-GHz)
❏Intel Core Duo T2400 (1.83-GHz)
❏Intel Core Duo T2250 (1.73-GHz)
❏Intel Core Duo T2300 (1.66-GHz)
❏Intel Core Duo T2050 (1.60-GHz)
❏Intel Core Solo T1350 (1.80-GHz)
❏AMD Turion ML-52 1.60-Ghz
❏AMD Turion ML-50 1.60-GHz
❏Mobile AMD Sempron 3400+ (1.80-GHz)
❏Mobile AMD Sempron 3200+ (1.60-GHz)
■14.0-inch WXGA (1280 × 768) TFT display with over
16.7 million colors, varying by computer model
■120-, 100-, 80-, 60-, or 40-GB high-capacity hard drive,
varying by computer model
■256-MB DDR synchronous DRAM (SDRAM) at 667 MHz
and 533 MHz, expandable to 2.0 GB
■Microsoft® Windows® XP Home Edition or Windows XP
Professional, or Free DOS, varying by computer model
■Full-size Windows keyboard with embedded numeric keypad
■TouchPad pointing device with on/off button and dedicated
two-way scroll zone
■Integrated 10/100 BASE-T Ethernet local area network
(LAN) network interface card (NIC) with RJ-45 jack
■Integrated high-speed 56K modem with RJ-11 jack

Product Description
Maintenance and Service Guide 1–3
■Integrated wireless support for Mini Card IEEE 802.11b and
802.11b/g WLAN device
■Support for ExpressCard
■External 65-watt AC adapter with 3-wire power cord
■6-cell or 12-cell Li-Ion battery
■Stereo speakers with volume up and down buttons
■Integrated microphone (select models only)
■Support for the following optical drives:
❏DVD/CD-RW Combo Drive
❏DVD±RW/R and CD-RW Double-Layer Combo Drive
❏DVD±RW/R and CD-RW Double-Layer Combo Drive
with LightScribe
■Connectors:
❏Audio-in (microphone)
❏Audio-out (headphone)
❏Consumer infrared lens
❏Docking (select models only)
❏ExpressCard
❏External monitor
❏IEEE 1394 digital (select models only)
❏Memory Reader (select models only)
❏Power
❏RJ-11 (modem)
❏RJ-45 (network)
❏S-Video-out (select models only)
❏Universal Serial Bus (USB) v. 2.0

1–4 Maintenance and Service Guide
Product Description
1.2 Resetting the Computer
If the computer you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer for Disassembly,” for more
information).
2. Remove the real-time clock (RTC) battery (refer to
Section 5.5, “RTC Battery,” for more information).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
batteries at this time.
6. Turn on the computer.
All passwords and all CMOS settings have been cleared.