Compaq 2000 Series UPS User manual

2000 Series UPS
Operation and Reference Guide
Second Edition (October 1999)
Part Number 341252-002
Compaq Computer Corporation

Notice
The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ
COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR
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INFRINGEMENT.
This publication contains information protected by copyright. No part of this publication may be
photocopied or reproduced in any form without prior written consent from Compaq Computer
Corporation.
© 1999 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Compaq, Deskpro, Fastart, Compaq Insight Manager, Systempro, Systempro/LT, ProLiant, ROMPaq,
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Neoserver is a trademark of Compaq Information Technologies Group.
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Other product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
Compaq 2000 Series UPS Operation and Reference Guide
Second Edition (October 1999)
Part Number 341252-002

Contents
About This Guide
Text Conventions.......................................................................................................vii
Symbols in Text....................................................................................................... viii
Symbols on Equipment............................................................................................ viii
Precautions..................................................................................................................ix
Getting Help ................................................................................................................x
Compaq Technical Support ..................................................................................x
Compaq Website..................................................................................................xi
Compaq Authorized Reseller...............................................................................xi
Chapter 1
Overview
Compaq 2000 Series UPS Models........................................................................... 1-2
Front Panels............................................................................................................. 1-3
Rear Panels.............................................................................................................. 1-4
Standard UPS Features ............................................................................................ 1-6
Communications Port....................................................................................... 1-7
Power Management Software........................................................................... 1-7
Hardware Option Cards.................................................................................... 1-8
Network Transient Protector........................................................................... 1-10
Warranties.............................................................................................................. 1-10
$25,000 Computer Load Protection Guarantee .............................................. 1-10
Pre-Failure Battery Warranty ......................................................................... 1-10
Chapter 2
Installation
Installation Requirements........................................................................................ 2-2
Item(s) not supplied with the UPS kit............................................................... 2-2
Item(s) supplied with the UPS kit..................................................................... 2-2

iv Compaq 2000 Series UPS Operation and Reference Guide
Installation
continued
Before Starting the UPS........................................................................................... 2-3
Connecting the External Battery Module.......................................................... 2-3
Connecting to the Communications Port..........................................................2-4
Connecting the Network Transient Protector....................................................2-5
Starting the UPS....................................................................................................... 2-6
Checking the Battery Recharge Date Label......................................................2-6
Connecting the UPS to Utility Power ...............................................................2-7
Connecting Devices to the UPS........................................................................2-7
Powering up the UPS........................................................................................ 2-8
Completing the Installation.................................................................................... 2-10
Placing the UPS in Operate mode...................................................................2-10
Chapter 3
Operation
Precautions............................................................................................................... 3-2
Modes of Operation .................................................................................................3-2
Front Panel Controls................................................................................................ 3-3
Front Panel Indicators..............................................................................................3-5
Front Panel LEDs in the Standby and Operate Modes......................................3-5
Overcurrent Protection.............................................................................................3-8
Placing the UPS in Operate Mode ........................................................................... 3-8
Returning to Standby Mode.....................................................................................3-9
Initiating a Self-test................................................................................................3-11
Audio Alarm .......................................................................................................... 3-12
Silencing an Audio Alarm ..............................................................................3-13
Chapter 4
Configuration
Placing the UPS in Configure Mode........................................................................ 4-2
Configuration Parameters and their LED Indicators................................................4-3
Changing Configuration Parameters........................................................................4-6
Optimizing Battery Life by Matching the Utility Voltage.......................................4-7
Chapter 5
Battery Maintenance
Precautions............................................................................................................... 5-2
Charging Batteries....................................................................................................5-3
When to Replace Batteries....................................................................................... 5-3
Pre-Failure Battery Warranty...................................................................................5-4
Obtaining a New Battery Module ............................................................................5-4

About This Guide v
Battery Maintenance
continued
Replacing an External Battery Module.................................................................... 5-5
Step 1: Preparing the UPS ................................................................................ 5-5
Step 2: Removing the External Battery Module............................................... 5-6
Step 3: Installing a New Battery Module.......................................................... 5-7
Step 4: Testing a New Battery Module............................................................. 5-8
Step 5: Disposing of Used Battery Modules..................................................... 5-8
Care and Storage of Batteries .................................................................................. 5-9
Chapter 6
Troubleshooting
Troubleshooting During Start.................................................................................. 6-2
Troubleshooting After Start..................................................................................... 6-3
Repairing the UPS ................................................................................................... 6-5
Appendix A
Regulatory Compliance Notices
Federal Communications Commission Notice ........................................................A-1
Class A Equipment...........................................................................................A-2
Class B Equipment ...........................................................................................A-2
Modifications....................................................................................................A-3
Cables...............................................................................................................A-3
Canadian Notice (Avis Canadien) ...........................................................................A-3
Class A Equipment...........................................................................................A-3
Class B Equipment ...........................................................................................A-4
European Union Notice ...........................................................................................A-4
Japanese Notice .......................................................................................................A-5
Taiwanese Notice.....................................................................................................A-5
Battery Replacement Notice....................................................................................A-5
Appendix B
Electrostatic Discharge
Grounding Methods.................................................................................................B-2

vi Compaq 2000 Series UPS Operation and Reference Guide
Appendix C
Specifications
Physical Specifications ............................................................................................C-2
Input Specifications..................................................................................................C-3
Output Specifications...............................................................................................C-4
Output Specifications...............................................................................................C-5
Overcurrent Protection.............................................................................................C-6
Battery Specifications..............................................................................................C-7
Battery Runtime.......................................................................................................C-8
Environmental Specifications ..................................................................................C-9
Index

About This Guide
This guide is designed to be used as step-by-step instructions for installation
and as a reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys Keys appear in boldface. A plus sign (+) between
two keys indicates that they should be pressed
simultaneously.
USER INPUT User input appears in a different typeface and in
uppercase.
FILENAMES File names appear in uppercase italics.
Menu Options,
Command Names,
Dialog Box Names
These elements appear in initial capital letters.
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
These elements appear in uppercase.
Type When you are instructed to type information, type
the information without pressing the Enter key.
Enter When you are instructed to enter information, type
the information and then press the Enter key.

viii Compaq 2000 Series UPS Operation and Reference Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment marked with these symbols
indicates the presence of electrical shock hazards. Enclosed area
contains no operator serviceable parts.
WARNING: To reduce the risk of injury from electrical shock hazards,
do not open this enclosure.
79 to 97 lb
36 to 44 kg
Any product or assembly marked with these symbols indicates that the
component exceeds the recommended weight for one individual to
handle safely.
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manual material handling.

About This Guide ix
Any RJ-45 receptacle marked with these symbols indicates a Network
Interface Connection.
WARNING: To reduce the risk of electrical shock, fire, or damage to
the equipment, do not plug telephone or telecommunications
connectors into this receptacle.
Any surface or area of the equipment marked with these symbols
indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow
the surface to cool before touching.
Precautions
WARNING: There is a risk of electric shock from high earth conductor leakage
current when connecting multiple pieces of Information Technology Equipment
to Compaq 2000 Series Uninterruptible Power Systems (UPS):
The summation of the input power for multiple pieces of Information Technology
Equipment through the use of a UPS can result in high earth conductor leakage
current. For UPS products that have detachable AC power cords, the total
combined earth conductor leakage current should not exceed 3.5 mA.
WARNING: There is a risk of personal injury from the hazardous energy levels
associated with UPS batteries. The maintenance and replacement of batteries
must be carried out by qualified service personnel.

x Compaq 2000 Series UPS Operation and Reference Guide
WARNING: The 2000 Series UPS models weigh between 79 and 97 lb
(36 to 44 kg) when fully assembled.
T2000 and T2000j:
UPS 32 lb (15 kg) Battery 47 lb (21 kg)
T2400h and T2400h-NA:
UPS 34 lb (15 kg) Battery 63 lb (29 kg)
To reduce the risk of personal injury or damage to the equipment:
■Observe local occupational health and safety requirements and guidelines
for manual material handling.
■Obtain adequate assistance to lift and stabilize the chassis during
installation or removal.
■Remove the battery pack to reduce the overall weight of the product.
IMPORTANT: Please refer to the Important Safety Information (included with the
UPS kit) before installing this product.
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Technical Support
You are entitled to free hardware technical telephone support for your product
for as long as you own the product. A technical support specialist will help
you diagnose the problem or guide you to the next step in the warranty
process.
In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ1. This service is available 24 hours a day, 7 days a week.
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for world wide Technical Support Centers are
listed on the Compaq website. You can access the Compaq website at:
http://www.compaq.com
Be sure to have the following information available before you call Compaq:
1For continuous quality improvement, calls may be recorded or monitored.