Compaq Presario 3000 Series User manual

3000 Series UPS
Operation and Reference Guide
Second Edition (October 1999)
Part Number 341251-002
Compaq Computer Corporation

Notice
The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ
COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR
STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST
INFRINGEMENT.
This publication contains information protected by copyright. No part of this publication may be
photocopied or reproduced in any form without prior written consent from Compaq Computer
Corporation.
© 1999 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Compaq, Deskpro, Fastart, Compaq Insight Manager, Systempro, Systempro/LT, ProLiant, ROMPaq,
QVision, SmartStart, NetFlex, QuickFind, PaqFax, ProSignia, registered United States Patent and
Trademark Office.
Netelligent, Systempro/XL, SoftPaq, QuickBlank, QuickLock are trademarks and/or service marks of
Compaq Computer Corporation.
Neoserver is a trademark of Compaq Information Technologies Group.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Pentium is a registered trademark and Xeon is a trademark of Intel Corporation.
Other product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
Compaq 3000 Series UPS Operation and Reference Guide
Second Edition (October 1999)
Part Number 341251-002

Contents
About This Guide
Text Conventions.......................................................................................................vii
Symbols in Text....................................................................................................... viii
Symbols on Equipment............................................................................................ viii
Precautions..................................................................................................................ix
Rack Stability ..............................................................................................................x
Getting Help ................................................................................................................x
Compaq Technical Support .................................................................................xi
Compaq Website..................................................................................................xi
Compaq Authorized Reseller...............................................................................xi
Chapter 1
Overview
Compaq 3000 Series UPS Models........................................................................... 1-2
Front Panels............................................................................................................. 1-3
Rear Panels.............................................................................................................. 1-4
Standard UPS Features ............................................................................................ 1-8
Communications Port....................................................................................... 1-9
Power Management Software........................................................................... 1-9
Hardware Option Cards.................................................................................. 1-10
Remote Emergency Power Off (REPO) Port.................................................. 1-11
Warranties.............................................................................................................. 1-12
$25,000 Computer Load Protection Guarantee .............................................. 1-12
Pre-Failure Battery Warranty ......................................................................... 1-13

iv Compaq 3000 Series UPS Operation and Reference Guide
Chapter 2
Installation
Installation Requirements ........................................................................................2-2
Item(s) not supplied with the UPS kit...............................................................2-2
Item(s) supplied with the UPS kit.....................................................................2-2
Before Starting the UPS........................................................................................... 2-3
Rack Mounting the UPS ...................................................................................2-4
Connecting to the Communications Port..........................................................2-5
Connecting the Remote Emergency Power Off................................................2-5
Starting the UPS....................................................................................................... 2-7
Checking the Battery Recharge Date Label...................................................... 2-7
Connecting the UPS to Utility Power ...............................................................2-8
Connecting Devices to the UPS........................................................................2-8
Powering up the UPS........................................................................................ 2-9
Completing the Installation.................................................................................... 2-10
Placing the UPS in Operate mode................................................................... 2-11
Chapter 3
Operation
Precautions............................................................................................................... 3-2
Modes of Operation .................................................................................................3-2
Front Panel Controls................................................................................................ 3-3
Front Panel Indicators..............................................................................................3-5
Front Panel LEDs in the Standby and Operate Modes...................................... 3-5
Overcurrent Protection.............................................................................................3-8
Placing the UPS in Operate Mode ........................................................................... 3-9
Returning to Standby Mode...................................................................................3-10
Initiating a Self-test................................................................................................3-11
Audio Alarm ..........................................................................................................3-12
Silencing an Audio Alarm ..............................................................................3-12
Chapter 4
Configuration
Placing the UPS in Configure Mode........................................................................ 4-2
Configuration Parameters and their LED Indicators................................................4-3
Changing Configuration Parameters........................................................................4-6
Optimizing Battery Life by Matching the Utility Voltage.......................................4-7

About This Guide v
Chapter 5
Battery Maintenance
Precautions............................................................................................................... 5-2
Charging Batteries................................................................................................... 5-3
When to Replace Batteries....................................................................................... 5-3
Pre-Failure Battery Warranty................................................................................... 5-4
Obtaining New Batteries.......................................................................................... 5-4
Replacing Batteries.................................................................................................. 5-4
Step 1: Preparing the UPS ................................................................................ 5-5
Step 2: Removing the Battery Pack.................................................................. 5-5
Step 3: Installing New Batteries ....................................................................... 5-9
Step 4: Testing New Batteries ........................................................................ 5-11
Step 5: Disposing of Used Batteries............................................................... 5-12
Care and Storage of Batteries ................................................................................ 5-12
Chapter 6
Troubleshooting
Troubleshooting During Start.................................................................................. 6-2
Troubleshooting After Start..................................................................................... 6-3
Repairing the UPS ................................................................................................... 6-5
Appendix A
Regulatory Compliance Notices
Federal Communications Commission Notice ........................................................A-1
Class A Equipment...........................................................................................A-2
Class B Equipment ...........................................................................................A-2
Modifications....................................................................................................A-3
Cables...............................................................................................................A-3
Canadian Notice (Avis Canadien) ...........................................................................A-3
Class A Equipment...........................................................................................A-3
Class B Equipment ...........................................................................................A-4
European Union Notice ...........................................................................................A-4
Japanese Notice .......................................................................................................A-5
Taiwanese Notice.....................................................................................................A-5
Battery Replacement Notice....................................................................................A-5
Appendix B
Electrostatic Discharge
Grounding Methods.................................................................................................B-2

vi Compaq 3000 Series UPS Operation and Reference Guide
Appendix C
Specifications
Physical Specifications ............................................................................................C-2
Input Specifications..................................................................................................C-3
Output Specifications...............................................................................................C-4
Output Specifications...............................................................................................C-5
Overcurrent Protection.............................................................................................C-6
Battery Specifications..............................................................................................C-7
Battery Runtime.......................................................................................................C-8
Environmental Specifications ..................................................................................C-9
Index

About This Guide
This guide is designed to be used as step-by-step instructions for installation
and as a reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys Keys appear in boldface. A plus sign (+) between
two keys indicates that they should be pressed
simultaneously.
USER INPUT User input appears in a different typeface and in
uppercase.
FILENAMES File names appear in uppercase italics.
Menu Options,
Command Names,
Dialog Box Names
These elements appear in initial capital letters.
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
These elements appear in uppercase.
Type When you are instructed to type information, type
the information without pressing the Enter key.
Enter When you are instructed to enter information, type
the information and then press the Enter key.

viii Compaq 3000 Series UPS Operation and Reference Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment marked with these symbols
indicates the presence of electrical shock hazards. Enclosed area
contains no operator serviceable parts.
WARNING: To reduce the risk of injury from electrical shock hazards,
do not open this enclosure.
132 lb
60 kg
Any product or assembly marked with these symbols indicates that the
component exceeds the recommended weight for one individual to
handle safely.
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manual material handling.

About This Guide ix
Any RJ-45 receptacle marked with these symbols indicates a Network
Interface Connection.
WARNING: To reduce the risk of electrical shock, fire, or damage to
the equipment, do not plug telephone or telecommunications
connectors into this receptacle.
Any surface or area of the equipment marked with these symbols
indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow
the surface to cool before touching.
Precautions
WARNING: There is a risk of electric shock from high earth conductor leakage
current when connecting multiple pieces of Information Technology Equipment
to Compaq 3000 Series Uninterruptible Power Systems (UPS):
The summation of the input power for multiple pieces of Information Technology
Equipment through the use of a UPS can result in high earth conductor leakage
current. For UPS products that have detachable AC power cords, the total
combined earth conductor leakage current should notexceed 3.5 mA.
WARNING: There is a risk of personal injury from the hazardous energy levels
associated with UPS batteries. The maintenance and replacement of batteries
must be carried out by qualified service personnel.
WARNING: The 3000 Series UPS models weigh 132 lb (60 kg) when fully
assembled. To reduce the risk of personal injury or damage to the equipment:
■Observe local occupational health and safety requirements and guidelines
for manual material handling.
■Obtain adequate assistance to lift and stabilize the chassis during
installation or removal.
■Remove the battery pack to reduce the overall weight of the product by
approximately 60 lb (27 kg).
■Adhere to the precautions and guidelines set forth in the “Rack Stability”
section to follow.

x Compaq 3000 Series UPS Operation and Reference Guide
IMPORTANT: Please refer to the Important Safety Information (included with the
UPS kit) before installing this product.
Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
take the following precautions:
■The 3000 Series UPS models MUST be installed at the bottom of the rack.
If placed in the rack with existing equipment, the rack must be
re-configured to allow installation of the UPS at the bottom of the rack.
■Do not use slides to mount the UPS in the rack.
■Use the fixed rails supplied in the installation kit.
■Use a minimum of two people to place the UPS on the rails.
WARNING: Make sure that the rack containing the UPS is stable. The following
conditions must be met:
■The leveling feet are extended to the floor.
■The full weight of the rack rests on the leveling feet.
■The stabilizing feet are attached to the rack, if it is a single rack
installation.
■The racks are coupled together in multiple rack installations.
■A rack may become unstable if more than one component is extended for
any reason. Extend only one component at a time.
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.

About This Guide xi
Compaq Technical Support
You are entitled to free hardware technical telephone support for your product
for as long as you own the product. A technical support specialist will help
you diagnose the problem or guide you to the next step in the warranty
process.
In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ1. This service is available 24 hours a day, 7 days a week.
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for world wide Technical Support Centers are
listed on the Compaq website. You can access the Compaq website at:
http://www.compaq.com
Be sure to have the following information available before you call Compaq:
■Technical support registration number (if applicable)
■Product serial number(s)
■Product model name(s) and number(s)
■Applicable error messages
■Add-on boards or hardware
■Third-party hardware or software
■Operating system type and revision level
■Detailed, specific questions
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website at:
http://www.compaq.com
Compaq Authorized Reseller
For the name of your nearest Compaq authorized reseller:
■In the United States, call 1-800-345-1518.
■In Canada, call 1-800-263-5868.
■Elsewhere, access the Compaq website at:
http://www.compaq.com
1For continuous quality improvement, calls may be recorded or monitored.

Chapter 1
Overview
This chapter contains information on the following topics:
■Compaq 3000 Series Uninterruptible Power System (UPS) models
■3000 Series UPS front panels
■3000 Series UPS rear panels
■3000 Series UPS features
■Warranties

1-2 Compaq 3000 Series UPS Operation and Reference Guide
Compaq 3000 Series UPS Models
The Compaq 3000 Series includes the following UPS models:
Table 1-1
3000 Series UPS Models
UPS Model Part Number Comments
R3000 242705-001 Domestic; low voltage; Rack-mountable
R3000j 242705-291 Japanese; low voltage; Rack-mountable
R3000h 242705-002 International; high voltage; Rack-mountable
R3000h-Int 242705-B33 International; high voltage; Rack-mountable with
non-detachable IEC-309 15A power cord
R3000h-NA 242705-003 Domestic; high voltage; Rack-mountable
Front Panels
The 3000 Series UPS models are rack-mountable.
11 2 3 4
Figure 1-1. Front panel configuration
1
Battery compartment
3
Control buttons
2
LED display
4
Air vents

Overview 1-3
Rear Panels
The 3000 Series UPS models feature the following rear panel configurations:
REMOTE
POWER OFF
18
7
2 3
4
5
6
Figure 1-2. Rear panel of R3000
1
Load segment 1
5
Option slot
2
Load segment 2
6
REPO port
3
Load segment 3
7
Power cord with L5-30p plug
4
Communications port
8
Output circuit breakers

1-4 Compaq 3000 Series UPS Operation and Reference Guide
8
7
REMOTE
POWER OFF
1 2 3
4
5
6
Figure 1-3. Rear panel of R3000j
1
Load segment 1
5
Option slot
2
Load segment 2
6
REPO port
3
Load segment 3
7
Power cord with L6-30p plug
4
Communications port
8
Output circuit breakers
REMOTE
POWER OFF
18
7
2 3
4
5
6
Figure 1-4. Rear panel of R3000h
1
Load segment 3
5
Option slot
2
Load segment 2
6
REPO port
3
Load segment 1
7
Input/Output circuit breakers
4
Communications port
8
IEC-320-C19 16A power inlet

Overview 1-5
REMOTE
POWER OFF
18
7
2 3
4
5
6
Figure 1-5. Rear panel of R3000h-International
1
Load segment 3
5
Option slot
2
Load segment 2
6
REPO port
3
Load segment 1
7
Input/Output circuit breakers
4
Communications port
8
Power cord with IEC-309 15A plug

1-6 Compaq 3000 Series UPS Operation and Reference Guide
REMOTE
POWER OFF
18
7
2 3
4
5
6
Figure 1-6. Rear panel of R3000h-NA
1
Load segment 3
5
Option slot
2
Load segment 2
6
REPO port
3
Load segment 1
7
Input/Output circuit breakers
4
Communications port
8
Power cord with L6-30p plug
Standard UPS Features
The 3000 Series UPS models provide the following features:
■Communications port for data exchange with the host computer
■Power protection for loads up to 3000VA
■Load segment control
■Support for power management software
■Support for Compaq hardware option cards, extending the power
management capabilities of the UPS
■Support for Remote Emergency Power Off (REPO) circuitry

Overview 1-7
Communications Port
The 3000 Series UPS includes a communications port for data exchange with
the host computer. The power management software supplied by Compaq
enables the user to access status reporting and power management features.
CAUTION: Use only cables supplied by Compaq to connect the communications
port to the host computer. Use of standard RS-232 cables may cause equipment
damage.
Power Management Software
With each UPS, Compaq supplies a CD containing several power management
software applications, to address a variety of installations:
■Compaq Power Management Software is a comprehensive Microsoft
Windows-based power management application that is tightly integrated
with Compaq Insight Manager.
■LanSafe III provides UPS power management capabilities in a network
environment.
■FailSafe III provides UPS power management capabilities in a
standalone computer environment.
■Compaq OnliNet Centro provides UPS power management capabilities
in a multi-platform network environment (supplied only with the
Compaq SNMP-EN Internal Adapter).

1-8 Compaq 3000 Series UPS Operation and Reference Guide
Compaq Power Management Software
Compaq Power Management Software allows system administrators to
monitor, and to manage, the power being supplied to an entire network of
servers and workstations.
Software capabilities include:
■Monitoring utility power, and the power supplied by the UPS.
■Logging events, such as utility power blackouts and brownouts.
■Prioritizing protected devices.
■Powering up and powering down protected devices.
For example, if Compaq Power Management Software detects an extended
utility power blackout, it will initiate the prioritized shutdown sequence
specified by the system administrator.
This sequence might include:
■Saving work-in-progress throughout the network.
■Powering down non-critical devices, to extend the battery power
available to other devices.
■After saving the necessary information, completing the orderly device
shutdown.
For more information on using Compaq Power Management Software, refer to
the Compaq Power Products Software Reference Guide section of the Power
Products Documentation CD (included with the UPS kit).
Hardware Option Cards
The 3000 Series UPS include an option slot that will accommodate one of
these hardware option cards:
■Compaq Multi-Server UPS Card (option kit part number 123508-B21)
■Compaq Scalable UPS Card (option kit part number 123509-B21)
■Compaq SNMP-EN Internal Adapter (option kit part number
347225-B21)

Overview 1-9
Compaq Multi-Server UPS Card
A standard UPS can communicate directly with a single host computer. The
Multi-Server UPS Card expands the communications capability of the UPS so
that a single UPS that can exchange data with up to three host computers.
Compaq Power Management Software enables a single UPS with a
Multi-Server UPS Card to protect up to three servers. Individual server control
can be obtained by connecting the servers to different UPS load segments.
For example, if a network includes three servers (with one running Windows
NT, one running Unix, and one running NetWare), a Multi-Server Card can be
used to establish direct communications between the UPS and all three servers.
Use a single UPS load segment to supply power to a particular server and to
the devices associated with that server.
Compaq Scalable UPS Card
The Scalable UPS Card makes up to three UPS units appear as a single virtual
UPS to the host computer and, with Compaq Power Management Software,
allows scaling up the level of power protection available to the system.
For example, connecting three R3000 UPS units to a Scalable UPS Card
creates a virtual 9000VA UPS. Since the R3000 UPS each have three load
segments, the virtual UPS will have nine independently controlled load
segments.
However, no single load can be greater than the lowest rated UPS. For
instance, connecting three 1KVA UPSs with a Scalable UPS Card could not
support a single 1200VA load.