Compex NetPassage 28G Hotspot User manual

i
© 2006 Compex Systems Pte Ltd
All Rights Reserved
This document contains information, which is protected by copyright. Reproduction,
adaptation or translation without prior permission is prohibited, except as allowed under
the copyright laws.
Trademark Information
Compex®, ReadyLINK®and MicroHub®are registered trademarks of Compex, Inc.
Microsoft Windows and the Windows logo are the trademarks of Microsoft Corp. NetWare
is the registered trademark of Novell Inc. All other brand and product names are
trademarks or registered trademarks of their respective owners.
Notice: Copyrights © 2006 by Compex, Inc. All rights reserved. Reproduction, adaptation,
or translation without prior permission of Compex, Inc. is prohibited, except as allowed
under the copyright laws.
Manual Revision by Ann
Manual Number: U-0481-V1.2C Version 1.2, January 2006
Disclaimer
Compex, Inc. provides this manual without warranty of any kind, either expressed or
implied, including but not limited to the implied warranties of merchantability and fitness
for a particular purpose. Compex, Inc. may make improvements and/or changes to the
product and/or specifications of the product described in this manual, without prior
notice. Compex, Inc will not be liable for any technical inaccuracies or typographical
errors found in this guide. Changes are periodically made to the information contained
herein and will be incorporated into later versions of the manual. The information
contained is subject to change without prior notice.
Your Feedback
We value your feedback. If you find any errors in this user’s manual, or if you have
suggestions or comments, we would like to hear from you. Please contact us at:
Fax: [phone]
Email: [email protected]
FCC NOTICE
This device has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This device
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this device does cause harmful interference to radio or television
reception, the user is encouraged to try to correct the interference by one or more of the
following measures:

ii
! Reorient or relocate the receiving antenna.
! Connect the computer into an outlet on a circuit different from that to which
the receiver is connected.
! Increase the separation between the computer and receiver.
! Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications not expressly approved by the grantee of this
device could void the user's authority to operate the equipment.
FCC Compliance Statement: This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
! This device may not cause harmful interference, and
! This device must accept any interference received, including interference that
may cause undesired operation.
Declaration of Conformity
Compex, Inc. declares the following:
Product Name: Wireless Super-G Broadband Multimedia Router Model No.: Router
conforms to the following Product Standards: Radiated Emission Standards: EN55022A,
FCC Part 15 Class B; Conducted Emission Standards: EN60555Pt2 conducted emission;
EN55022A conducted emission, FCC Part 15 Class B; Immunity Standards: IEC 801-2; IEC
801-3; IEC 801-4. Therefore, this product is in conformity with the following regional
standards:
! FCC Class B - following the provisions of FCC Part 15 directive;
! CE Mark - following the provisions of the EC directive.
This Class B digital apparatus complies with Canadian ICES-003.
About This Document
This document may become superseded, in which case you may find its latest version at:
http://www.compex.com.sg
The product described in this document, Compex Wireless Super-G Broadband
Multimedia Router Series, Router, is a licensed product of Compex Systems Pte Ltd. This
document contains instructions for installing, configuring and using Router. It also gives an
overview of the key applications and the networking concepts with respect to the
product.
This documentation is for both Network Administrators and the end-users who possess
some basic knowledge in the networking structure and protocols.
It makes a few assumptions that the host computer has already been installed with TCP/IP
and ready to access Internet. Procedures for Microsoft Windows 98SE/ME/2000/XP
operating systems are included in this document. However, for other operating system,
you may need to refer to your operating system’s documentation for networking
instruction.

iii
Firmware
Please take note that this User’s Manual is written based on Firmware Release 1.39 Build
0117.
Conventions
In this document, special conventions are used to help present the information clearly.
The Compex Wireless Super-G Broadband Multimedia NetPassage 28G is often referred to
as NetPassage 28G or Router in this document. Here is a list of conventions used within the
manual:
This symbol signifies an important notice to be heeded. The user is
advised to read the instructions carefully before proceeding further.
This symbol represents a section meant for advanced users, or
specific features meant for exceptional non-standard applications.
The user is assumed to have relevant network knowledge to carry
out the necessary configuration or understand the information given.
This symbol signifies that the user may find additional networking
information from our unique Technology Primer documents found
within the Product CD. The documents explain particular network
concepts, Compex-exclusive features and provide illustrated
walkthroughs for common networking scenarios.
This symbol signifies an exclusive feature found on this Compex
product, or Compex’s family of products.
!
e X
p
er
t
e
X
p
er
t
Technology Primer
exclusive!

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TABLE OF CONTENTS
CHAPTER 1: INTRODUCTION.......................................................................... 1
CHAPTER 2: GETTING TO KNOW YOUR PRODUCT ........................................ 3
KEY FEATURES BRIEFING ........................................................................................ 3
Basic features............................................................................................ 3
Security Features ...................................................................................... 5
PACKAGE CONTENTS........................................................................................... 6
PACKAGE CONTENTS........................................................................................... 7
SCHEMATIC OVERVIEW OF THE ROUTER ................................................................. 7
CHAPTER 3: LET’S GET GOING-HARDWARE SETUP........................................ 9
POWER UP IN 4 STEPS: ......................................................................................... 9
NETWORK APPLICATION EXAMPLES ..................................................................... 10
CHAPTER 4: LET’S GET GOING-SOFTWARE SETUP ....................................... 12
PREPARING THE PCS + ROUTER .......................................................................... 12
PART 1 - CONFIGURING THE PCS....................................................................... 12
PART 2 - BASIC SETUP ....................................................................................... 18
CONFIGURATION: WAN SETUP .............................................................. 25
CHAPTER 5: ADVANCED CONFIGURATION................................................ 31
DETAILED CONFIGURATION OF THE ROUTER.......................................................... 31
CONFIGURATION : Wireless Setup ........................................................ 31
HARDWARE SETUP OF THE ROUTER ....................................................................... 33
CONFIGURING YOUR PC ................................................................................... 34
CONFIGURATION FOR THE ROUTER AS ACCESS POINT ........................................... 34
CONFIGURATION FOR THE ROUTER AS ACCESS POINT CLIENT ................................ 36
CONFIGURATION: Wireless Setup: Security Mode .............................. 37
CONFIGURATION : Wireless Setup: Wireless Pseudo VLAN ................ 40
CONFIGURATION : LAN Setup : Advanced DHCP Server Options ... 44
CONFIGURATION : WAN Setup ............................................................. 46
CONFIGURATION : Routing.................................................................... 46
CONFIGURATION: NAT ........................................................................... 48
CONFIGURATION : Remote Management.......................................... 53
CONFIGURATION : Parallel Broadband ............................................... 55
CONFIGURATION : Email Notification .................................................. 57
ADVANCED FEATURES : Transparent Proxy .......................................... 59

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ADVANCED FEATURES : Static Address Translation (SAT) ................... 60
ADVANCED : SMTP Redirection ............................................................ 61
ADVANCED FEATURES : DNS Redirection............................................. 62
ADVANCED FEATURES : Dynamic DNS Setup...................................... 63
ADVANCED FEATURES : UPnP Configuration....................................... 67
SECURITY CONFIGURATION: Packet Filtering....................................... 69
SECURITY CONFIGURATION : Multicast Filtering .................................. 72
SECURITY CONFIGURATION: URL Filtering............................................. 73
SECURITY CONFIGURATION: Firewall .................................................... 74
SECURITY CONFIGURATION : Firewall Logs .......................................... 78
SECURITY CONFIGURATION: Log of IPs visited...............................................79
SECURITY CONFIGURATION: Web Model............................................. 80
SYSTEM TOOLS : System Identity............................................................ 81
SYSTEM TOOLS : Set Router’s Clock ...................................................... 81
SYSTEM TOOLS : Firmware Upgrade ..................................................... 82
SYSTEM TOOLS : Save or Reset Settings ................................................ 82
SYSTEM TOOLS : Reboot Router............................................................. 83
HELP : Get Technical Support ............................................................... 85
HELP : Memory Information ................................................................... 85
HELP : About System............................................................................... 86
CHAPTER 6: USING HOTSPOT CAPABILITIES................................................ 87
HOTSPOT : HotSpot Authentication ...................................................... 89
HOTSPOT : Bandwidth ..............................................................................................95
HOTSPOT : Walled Garden ....................................................................................96
HOTSPOT : Keypad or Printer Status...................................................................98
HOTSPOT : Radius Configuration.......................................................................100
HOTSPOT : Accounts ............................................................................ 102
APPENDIX A: TROUBLESHOOTING............................................................. 111
SOLUTIONS TO COMMON PROBLEMS ................................................................ 111
APPENDIX B: FREQUENTLY ASKED QUESTIONS ......................................... 115
ANSWERS TO FREQUENTLY ASKED QUESTIONS..................................................... 115

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APPENDIX C: NETBIOS PROTOCOL INSTALLATION ................................... 116
APPENDIX D: GLOSSARY OF TERMS .......................................................... 118
APPENDIX E: TECHNICAL SPECIFICATIONS .............................................. 122
APPENDIX F: TECHNICAL SUPPORT INFORMATION .................................. 124

Chapter 1 Introduction
1
Chapter 1: Introduction
hank you for purchasing the Wireless Super-G Broadband Multimedia Router! We
are committed to deliver, meet and even exceed your expectations of a high-
performance, feature-rich, user-friendly and cost-effective network router device.
We are excited that you will soon be discovering more about a product which we have
proudly developed.
This high-performance Wireless Super-G Broadband
Multimedia Router supports external Cable/ADSL
modem for broadband Internet sharing to your
wired and wireless networks at the workplace or at
home. To simplify your wired network setup, the
router supports Auto MDI/MDI-X to eliminate the
requirement for crossover cables. Then on top of its
integrated 3-port 10/100Mbps Fast Ethernet
switching capability, the router adopts the new
802.11g standard for its wireless operation,
employing OFDM technology to transmit data at up
to 108Mbps within the 2.4GHz band!
This means that within the specified range of this
device, you will be able to transfer large files up to
ten times faster than the widely deployed 802.11b
products! You can now sit back and watch an
MPEG movie played over the network without
noticeable delays. Also, because the 802.11g
standard is backwards compatible with 802.11b devices, your existing devices can still
operate at speeds of up to 11Mbps in the same frequency range.
You will also be pleased to know that the router comes with 4 integrated USB ports to
provide for print server support, USB HDD and USB Flash Disk. This effectively extends the
functional capabilities of the router to include remote network printing, network storage
and remote video surveillance.
To protect your data and privacy, the router supports 64/128-bits WEP (Wired Equivalent
Privacy) protocol to encrypt all your wireless transmissions. To ensure better security and
data encryption, the router also supports WPA (Wi Fi Protected Access) and WPA-PSK ( Wi
Fi Protected Access Pre Shared Key ).
T
Advanced Features
! New 108Mbps Wireless Super-
G 802.11g 10X faster than
802.11b!
! Keep snoopers away with
WPA, WPA-PSK and 64/128-bits
WEP Encryption!
! Integrated USB Print Server and
Storage Server for network
printing, network storage and
remote wireless surveillance.
Read on to find out more about
these features!

Chapter 1 Introduction
2
The router also ships with Compex-exclusive features like Wireless Pseudo VLAN to ensure
data privacy between clients, and Parallel
Broadband support to provide scalable
bandwidth, load balancing and fail-over
redundancy capabilities.
By incorporating VPN client pass-through, built-in
DHCP server, URL and Packet Filtering with time-
based management, Virtual Servers (IP and Port
Forwarding), NAT firewall and SPI firewall, the
router lets you do more within your home or office
network. You can share a high-speed Internet
connection, speedily exchange files, play multi-
player games with greater flexibility, speed and
security you never thought possible before!
Compex Exclusive!
! Enhance your wireless network
privacy with Wireless Pseudo
VLAN!
! Boost network performance and
reliability with Parallel
Broadband!
! Quickly access your network
device’s administration setup
with uConfig!
Read on to find out more about
these features!

Chapter 2 Getting to Know Your Product
3
Chapter 2: Getting to Know Your Product
Key Features Briefing
The router is endowed with a high-performance design and a rich feature set you should
familiarize yourself with. To maximize the potential of your purchase, we have highlighted
a list of features to help you be familiarized with it:
Basic features
hot
Compatible with IEEE 802.11g and IEEE 802.11b standards
Adopting the industry standard 802.11
g
standard, the router provides you fast wireless
access within your office or home network. Since it is fully backward compatible with
802.11b, you can safeguard your existing network investments.
S
tatic IP, Dynamic IP, PPP over Ethernet and PPTP WAN types
Whether you are
g
oin
g
to use your router for broadband Cable or ADSL modem
connection sharing, you will be up and about in no time using our fuss free web-based
configuration setup menu.
Built-in Dynamic Host Configuration Protocol (DHCP) Server
As a network administrator, you can easily mana
g
e your network’s IP address allocation
with the built-in DHCP server found on the router. Once set up, it will automatically and
dynamically allocate addresses from a pool, to devices or computers connected to the
network. Technology Primer
Learn more from our DHCP
hot
Virtual Servers based on Port-forwarding, IP-forwarding
The router allows you to set up application servers for services like FTP file servers and HTTP
web servers based on IP-forwarding and Port-forwarding.
hot
Technology Primer
A
uto MDI/MDI-X crossover support on all Ports
For
g
et the confusin
g
past! We no lon
g
er need to use crossover cables for uplinkin
g
! The
router supports Auto MDI/MDI-X crossover on all its ports, auto-detectin
g
the inserted cable
types.
hot
Learn more from our NAT

Chapter 2 Getting to Know Your Product
4
Domain Name System (DNS) Redirection
To avoid repetitive set up of DNS addresses for every PC in your network, the router supports
DNS redirection which enables all future DNS connection requests from your PCs to be
automatically redirected by the router.
S
tatic Routing
The router supports Static Routin
g
. By definin
g
a Static Routin
g
confi
g
uration, you set in
place a definite Router IP address whereby a packet could reach a specific IP address o
r
subnet.
Virtual Private Network (VPN) pass-through
The router is an advanced device that will recognize tunneled packets (IPSec, PPTP)fo
r
VPN connections and allow them to pass through.
De-Militarized Zone (DMZ) hosting
The router supports a form of Virtual Server hostin
g
known as DMZ so that you can operate
specific applications that require the opening of multiple TCP/IP ports.
Learn more from our NAT Technology Primer
Universal Plug and Play (UPnP)
UPnP allows you en
j
oy the benefits of NAT without elaborate confi
g
uration procedures.
Working alongside an UPnP-aware operating system like Windows XP, other UPnP-enabled
devices and applications can negotiate to open certain ports to traverse the NAT device.
hot
Dynamic DNS
The router supports Dynamic DNS. By automatically maintainin
g
the relationship between
the fixed name and the chan
g
in
g
IP, it makes webhostin
g
feasible, with easie
r
implementation, control and flexibility.

Chapter 2 Getting to Know Your Product
5
Security Features
Understanding the need to protect your data and privacy, you will be glad to learn
about the security elements put in place to give you a peace of mind.
64/128-bit WEP encryption support for wireless security
The router uses a private key encryption known as Wired Equivalent Privacy protocol with
key lengths of either 64-bit or 128-bit, so that data communication in your wireless networ
k
can be protected.
Built-in “NAT” firewall
As the router handles the incomin
g
and out
g
oin
g
data packets transactin
g
between the
internal and external network, it looks and validates individual packet information before
passing it onto a client in the network. This checkin
g
provides effective firewall protection
because rogue packets will be automatically discarded.
Learn more from our NAT Technology Primer
S
tateful Packet Inspection (SPI) firewall
More than
j
ust a “NAT” firewall, there is a powerful Stateful Packet Inspection
(
SPI
)
firewall
in the router. Stateful inspection compares certain key parts of the packet to a database
of trusted information. SPI Firewall is unlike the normal firewall that only checks the headers
of the packets, it also scrutinizes the contents of the packets, ensurin
g
the inte
g
rity of the
packets. To learn more about SPI firewall, read our whitepaper at www.compex.com.sg.
hot
Internet Access Policies: Time-based Management, URL filtering, Packet filtering
To complement the powerful firewall technolo
g
ies incorporated into the router product,
you can use the comprehensive set of security mana
g
ement features to re
g
ulate the types
of Internet Access permitted. You may set up time-based access policies and bloc
k
ob
j
ectionable websites from children, or even set up packet filterin
g
rules to control the
transmission of TCP, UDP packets for different ports.
WPA-PSK
With WPA-PSK, the router provides home and SOHO users with the highest level of security.

Chapter 2 Getting to Know Your Product
6
Wireless Pseudo VLAN
Compex’s exclusive Wireless Pseudo VLAN feature extends the security advanta
g
es of the
Ethernet based VLAN to wireless networks. This feature offers data privacy and protection
between individual clients on a wireless network, especially useful in a corporate networ
k
or in a public ‘hotspot’. To learn more about Pseudo VLAN, read our white paper at
www.com
p
ex.com.s
g
.
hot

Chapter 2 Getting to Know Your Product
7
Package Contents
The router’s retail package contains the following items to start you off:
! 1x Router
! 1x External Power Adapter
! 1x Read-me-first Note
! 1x Product CD (consists Quick Install Guide, User’s Manual, Firmware Recovery
Tool & Utilities)
! 1x Wall-Mounting Template
! 1x UTP RJ45 Ethernet straight cable
Schematic Overview of the Router
Top View
Back View
#
$
%
&
'
(
(
)
*
+
,
13
12
11

Chapter 2 Getting to Know Your Product
8
Label Name Description
Steady GREEN LAN connection is on.
'LAN Link/Act LEDs
1, 2,3 Flashing GREEN Data transmission at LAN connection.
#WAN LED Steady GREEN WAN connection is on
$Wireless LAN
Link/Act LED
Steady GREEN At least one wireless client is present.
Flashing GREEN Activity is detected in the wireless
network.
)WAN Link/Act LED Flashing GREEN Data transmission at WAN connection.
&USB LEDs 1,2,3,4 Steady GREEN USB device is detected.
Flashing GREEN Data transmission at respective USB ports.
%Power LED Steady BLUE The device has powered up.
*Diagnostic LED Flashing GREEN It indicates that the firmware is
corrupted.
(External Antennas SMA detachable antennas
+Reset Push button To reboot, press once.
To reset password, press and hold the
button for 5 seconds before releasing it.
To restore factory default settings, press
and hold the button for more than 8
seconds before releasing it.
,5 VDC Power Input
WAN (RJ45 Port) WAN port connects to Cable/ADSL modem
LAN RJ45 Ports
1,2,3
Integrated LAN Switch Ports
USB Ports 1, 2,3,4 Integrated USB2.0 Ports
11
12
13

Chapter 3 Let’s Get Going – Hardware Setup
9
Chapter 3: Let’s Get Going-Hardware Setup
Power Up in 4 Steps:
In 4 simple steps, you shall have your router wired and functional. After which, you may
proceed to the software configuration and get yourself ready to surf the Internet at high-
speeds!
Connect the Ethernet cable from your Cable/ADSL modem on one end, and
then connect the cable to the socket labeled WAN on the router.
If you have a computer with an Ethernet connection you wish to join to the
wired network, connect an Ethernet cable from that PC to any LAN ports on the
router (labeled 1-3).
Connect the USB devices ( such as USB printer ) to the USB ports of the router.
Next, plug in the power adapter that is supplied to the main electrical supply,
and connect the power plug to the socket on the router.
You may power on the device now. You are done with the hardware setup!
2
4
1
4
2
1
3
3
3

Chapter 3 Let’s Get Going – Hardware Setup
10
Network Application Examples
The router is suited to accomplish different network configurations you may have in mind.
Combined with a web-based configuration interface, you can easily set up your feature-
rich router for these applications.
Here, before proceeding to the next chapter on software setup, you may like to
reference the following three application examples for the router:
1. Broadband Internet Access Distribution to Fast Ethernet Network
2. Broadband Internet Access Distribution to Fast Ethernet & Wireless Network
Broadband Internet Access
Distribution to a Fast Ethernet Network
1
INTERNET
Router
Connect from Cable/ADSL
modem to WAN port
In this set up example, three computers are connected to the integrated 3-port
10/100Mbps Fast Ethernet switch of the router. These computers are able to share a sin
g
le
broadband Internet connection as well as their resources amongst themselves.
Connect from
computers to the
integrated 3-port
10/100Mbps switch

Chapter 3 Let’s Get Going – Hardware Setup
11
Broadband Internet Access Distribution
To a Fast Ethernet Network & Wireless Network
2
INTERNET
Router
Connect from Cable/ADSL
modem to WAN port
Wireless LAN clients access the
Internet and the wired LAN via the
router
Connect from computers to the
integrated 3-port 10/100Mbps
switch to form LAN
This set up example is similar to the previous with the exception of the two notebooks set up
as wireless clients as illustrated above. They are connected to the Internet as well as the
wired LAN via the 802.11g/801.11b-compatible router. Your wired network can thus be
easily expanded to include wireless clients, enablin
g
them to share network resources and
a broadband Internet access.

Chapter 4 Let’s Get Going – Software Setup
12
Chapter 4: Let’s Get Going-Software Setup
Preparing the PCs + Router
The router comes with a powerful array of features that can be administered via a web-
based configuration interface. This section of software setup will be presented in two
essential portions aimed to quickly enable effective use of the product:
Part 1. Configuring the PCs - Concerns the Preparation of PCs for network access
Part 2. Basic Router Setup - Covers steps for online access & Internet sharing
Part 1 - Configuring the PCs
The instructions found here will help you configure each of your computers to
communicate with the router.
> For Computers that will be connected to the Fast Ethernet via cables:
The first step is to make sure the PC gets an IP address for which it will use to
communicate with the router and each other across the network. You can begin by
setting up your PC to function as a DHCP client, configuring its network settings to obtain
an IP address automatically. Alternatively, you may want to give your PC a static IP
address if you are an expert user.
Whether you choose to allocate static or dynamic IP settings, the next few pages will walk
you through the performance of this TCP/IP configuration in a step-by-step process. You
may skip to Part 1(a), (b), (c) or (d) according to the Microsoft Windows operating system
you use. Please ensure that you have an Ethernet or wireless adapter (also known as a
network adapter) successfully installed in each PC you are configuring.
Important: By default, Windows 98SE, ME, 2000 and XP
have the TCP/IP protocol installed and set to obtain an
IP address automatically.
If your PC does not have TCP/IP installed, click the Star
t
button and then click on Help. Search for the keyword
TCP/IP and then follow the instructions to install the
protocol.
!

Chapter 4 Let’s Get Going – Software Setup
13
Part 1(a) : Configuring your PC to Dynamically obtain an IP address…
If you are using Microsoft Windows 98SE or Windows Millennium
1. Click the Start button. Select Settings
and click the Control Panel icon.
Then double-click the Network icon.
You will see the Network dialog on
the right.
2. On the Configuration tab, highlight
the TCP/IP line corresponding to your
Ethernet adapter and click on the
Properties button. You will be
brought to the TCP/IP Properties
page below.
3. Click on the IP Address tab, and
select Obtain an IP address
automatically.
4. Next, click the Gateway tab, and
verify that the Installed Gateway field
is blank. Now, click the OK button
5. On the Network dialog page, click on
the OK button.
6. Windows may ask you to restart the PC, if so, click the Yes button and allow the PC
to restart. If not, restart the PC to complete the configuration.
!
Windows may ask you for the original Windows
installation disk or additional files. Check for the files at
c:\windows\options\cabs, or insert the Windows
CDROM disc into the CDROM drive and check the
correct file and drive location.
a