Compleo SOLO premiumline AV09 User manual

Operating instructions
Compleo SOLO premiumline
AV09/ AV10
Article number: A05Axxxxxx.xx
Issue: 2022-11
Revision: 04

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1About this manual...............................................................................................6
1.1 Scope of application...................................................................................................................................6
1.2 Further requirements ................................................................................................................................6
1.3 Manufacturer and contact address.........................................................................................................8
1.4 Conventions of presentation....................................................................................................................8
1.5 Abbreviations ...............................................................................................................................................9
2Safety................................................................................................................ 10
2.1 Warnings ..................................................................................................................................................... 10
2.1.1 Sectional warnings .............................................................................................................................. 10
2.2 Intended use .............................................................................................................................................. 10
2.3 Foreseeable misuse................................................................................................................................... 11
2.4 Safety instructions for the user............................................................................................................... 11
2.5 Personnel qualification ............................................................................................................................. 11
2.6 Dangers and residual risks........................................................................................................................12
2.6.1 Electrical voltage ..................................................................................................................................12
2.6.2 Incorrect handling................................................................................................................................12
3Product description ......................................................................................... 13
3.1 Design .......................................................................................................................................................... 13
3.2 Series label ................................................................................................................................................. 15
3.3 Technical specifications .......................................................................................................................... 16
4Transport, packaging and storage.................................................................... 19
4.1 Transport Inspection................................................................................................................................ 19
4.2 Storage conditions................................................................................................................................... 20
5Installation........................................................................................................ 21
5.1 Installation work .........................................................................................................................................21
5.2 Notes on mechanical installation............................................................................................................21
5.3 Notes on electrical installation...............................................................................................................23
5.4 Unpacking the charging system..............................................................................................................25
5.5 Location ......................................................................................................................................................26
5.6 Mounting on pillar with SMC base..........................................................................................................27
5.6.1 Installing the SMC base ......................................................................................................................28
5.6.2 Installing the pillar ...............................................................................................................................29
5.7 Installation on pillar with asphalt or concrete base mounting........................................................ 30
5.7.1 Inserting the ground anchorage....................................................................................................... 31
5.7.2 Installing the pillar ...............................................................................................................................33
5.8 Mounting the terminal box (single-sided pillar).................................................................................. 34

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5.9 Mounting the terminal box (double-sided pillar) ................................................................................35
5.10 Installation and connection ....................................................................................................................36
5.10.1 Wall mounting ......................................................................................................................................36
5.10.2 External supply line.............................................................................................................................38
5.10.3 Equipotential bonding conductor................................................................................................... 40
5.10.4 Data line ............................................................................................................................................... 40
5.10.5 Ripple control line............................................................................................................................... 41
5.10.6 Strain relief ........................................................................................................................................... 41
5.10.7 Mounting the bottom shell ................................................................................................................42
5.10.8 Connecting the internal supply line................................................................................................ 43
5.10.9 Connecting the equipotential bonding.......................................................................................... 44
5.10.10 Connecting the Ethernet cable ...............................................................................................45
5.10.11 Connecting the radio ripple control receiver .............................................................................. 46
5.10.12Inserting SIM card (optional) ............................................................................................................ 46
5.10.13Putting on the housing cover............................................................................................................47
5.10.14Attaching the optional safety lock ...................................................................................................48
5.10.15Safety sign.............................................................................................................................................48
6Commissioning .................................................................................................49
6.1 Testing the charging system .................................................................................................................. 50
6.2 System start-up........................................................................................................................................ 50
6.3 Configuration of the charging system with Compleo DUCTO ......................................................... 51
6.3.1 Creating a network connection........................................................................................................ 51
6.3.2 Calling up the configuration interface ............................................................................................53
6.3.3 Operator login......................................................................................................................................53
6.3.4 Changing parameters .........................................................................................................................54
6.3.5 Log in as electrician ............................................................................................................................56
6.4 DUCTO Guide............................................................................................................................................ 60
7Operation ......................................................................................................... 61
7.1 Charging process ......................................................................................................................................62
7.2 Charging the vehicle.................................................................................................................................63
7.2.1 Authorisation........................................................................................................................................63
7.2.2 Charging process with type 2 socket ....................................................................................63
7.2.3 Charging process with type 2 plug ........................................................................................ 64
7.3 Ending the charging process ..................................................................................................................65
7.3.1 Authorisation........................................................................................................................................65
7.3.2 Ending charging with type 2 socket .................................................................................................65
7.3.3 Ending charging with type 2 plug......................................................................................................66
7.4 Operating Signals and Displays...............................................................................................................67
7.4.1 Message display ...................................................................................................................................67

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7.4.2 Charging state display ........................................................................................................................74
7.4.3 Acoustic signals ...................................................................................................................................74
8Malfunctions ..................................................................................................... 75
8.1 Internal errors............................................................................................................................................75
8.2 Residual current circuit breaker (RCCB)..............................................................................................75
8.3 Circuit breaker (MCB)...............................................................................................................................75
9Error display and measures..............................................................................76
9.1 Error codes ................................................................................................................................................76
9.1.1 EVCommunicationError (A)...............................................................................................................76
9.1.2 GroundFailure (B) ................................................................................................................................ 77
9.1.3 HighTemperature (C).......................................................................................................................... 77
9.1.4 InternalError (D)................................................................................................................................... 77
9.1.5 OverVoltage (E) ....................................................................................................................................78
9.1.6 PowerMeterFailure (F) ........................................................................................................................78
9.1.7 PowerSwitchFailure (G) ......................................................................................................................78
9.1.8 ReaderFailure (H).................................................................................................................................79
9.1.9 UnderVoltage (I) ...................................................................................................................................79
9.1.10 WeakSignal (J) ......................................................................................................................................79
9.1.11 IsolationWarning (K) ........................................................................................................................... 80
9.1.12 IsolationError (L)................................................................................................................................. 80
9.1.13 Inoperative (O) .................................................................................................................................... 80
9.1.14 FuseError (P) ........................................................................................................................................ 81
9.1.15 TemperatureSensorMissing (Q) ........................................................................................................ 81
9.1.16 TemperatureSensorHighLimitViolation (R)..................................................................................... 81
9.1.17 TemperatureSensorLowLimitViolation (S)......................................................................................82
9.1.18 AutomaticRcdTestRunning (T) ..........................................................................................................82
9.1.19 AutomaticRcdTestFailed (U)..............................................................................................................82
9.1.20 RCSensorTestRunning (W).................................................................................................................83
9.1.21 DcPsuConnectionFailure (X) .............................................................................................................83
9.1.22 DclnsulationCodeWarning (Y) ...........................................................................................................83
9.1.23 DclnsulationCodeFault (Z) .................................................................................................................84
9.1.24 DclnsulationCodelnvalid (1)................................................................................................................84
9.1.25 DclnsulationTestFailureOnStart (2) ..................................................................................................84
9.1.26 DclnsulationTestFailureOnCharge (3) .............................................................................................85
9.1.27 samTransactionMemoryFull (4) ........................................................................................................85
9.1.28 samEVSEIDMemoryFull (5) .................................................................................................................85
9.1.29 samFirmwareCorrupted (6)...............................................................................................................86
9.1.30 samNoTouchControllerComm (7)....................................................................................................86
9.1.31 samNotInitialized (8)............................................................................................................................86
9.1.32 samInternalError (9)............................................................................................................................87

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9.1.33 UnlockPlugFailure (a) ..........................................................................................................................87
9.1.34 OutletCloseError (b) ...........................................................................................................................87
9.1.35 LPCCommunicationError (c).............................................................................................................88
9.1.36 CableError (d).......................................................................................................................................88
9.1.37 RCSensorTestError (e) .......................................................................................................................88
9.1.38 PowerMonitoringError (f)...................................................................................................................89
9.1.39 ADCError (g) .........................................................................................................................................89
9.1.40 ShortCircuitError (h)...........................................................................................................................89
9.1.41 LPCOverVoltageError (i) ................................................................................................................... 90
9.1.42 LPCHighTemperatureError (j).......................................................................................................... 90
9.1.43 LPCSelftestError (k) ........................................................................................................................... 90
10 Maintenance ..................................................................................................... 91
10.1 Maintenance plan......................................................................................................................................92
10.1.1 Automatic RCD test ............................................................................................................................92
10.2 Maintenance and repair...........................................................................................................................93
10.3 Cleaning ..................................................................................................................................................... 94
11 Decommissioning, dismantling and disposal....................................................95
11.1 Disposal.......................................................................................................................................................95
11.1.1 Disposal instructions ..........................................................................................................................96
12 Index .................................................................................................................97
13 Annexes ............................................................................................................99
13.1 Housing dimensions..................................................................................................................................99
13.2 Commissioning and test report for AC charging systems ..............................................................100
13.3 EU Declaration of Conformity ..............................................................................................................104

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1About this manual
This manual contains descriptions and important information for the safe and trouble-free use of the
charging system. The manual is part of the charging system and must be accessible at all times to all
persons working on and with the charging system. The manual must be kept in a clearly legible
condition.
The personnel must have carefully read and understood this manual before starting any work. The
basic prerequisite for safe working is the observance of all specified safety and warning instructions as
well as handling instructions in this manual.
In addition to the instructions in this manual, the local accident prevention regulations and the national
industrial safety regulations apply.
Illustrations are for basic understanding and may differ from the actual design of the charging system.
More information about the product: https//www.compleo-cs.com/service/installation-service.
1.1 Scope of application
This manual is valid for the following article numbers of the charging system Compleo SOLO
premiumline:
A05AExxxxx.xx
1.2 Further requirements
The operator must ensure that the charging system is properly installed and used as intended.
During installation and start-up, the national legal requirements and regulations for accident
prevention must be observed. In Germany these include the requirements according to DIN VDE 0100
and the accident prevention regulations according to DGUV V3.
Before the system is released, an appropriate test must be carried out to ensure all safety features and
the proper functionality of the charging system. In addition, the operator must ensure the operational
safety of the charging system by means of regular maintenance (see chapter 10.1 Maintenance plan,
page 92).
This document reflects the state-of-the-art of the product at the time of publication.

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ATTENTION
A list of the normative references and regulations according to which the charging system was
designed and constructed can be found in the declaration of conformity. When installing and
commissioning a charging system from Compleo Charging Solutions, nationally applicable standards
and regulations must also be observed.
NOTE
All standards, regulations, test intervals and the like mentioned in this document are valid in
Germany. If a charging system is set up in another country, equivalent documents with a national
reference must be used.

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1.3 Manufacturer and contact address
Compleo Charging Solutions AG
Oberste-Wilms-Straße 15a
44309 Dortmund, Germany
Tel.: [phone] - 777
Fax: [phone] - 790
e-mail address: [e-mail]
1.4 Conventions of presentation
For easy and quick understanding, different information in this manual is presented or highlighted as
follows:
•List without fixed order
•List (next item)
–Subitem
–Subitem
1. Handling instruction (step) 1
2. Handling instruction (step) 2
–Additional notes for the previous step
1 Position number in figures and legends
2 Consecutive position number
3 …
List/check point
List/next check point
Reference (example): See "chapter 6.5, page 27"
NOTE
A note contains application tips and useful information, but no warnings of hazards.

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1.5 Abbreviations
Abbreviation
Explanation
AC
Alternating Current
DC
Direct Current
EMC
Electromagnetic Compatibility
EVSEID
Electric Vehicle Supply Equipment ID
HMI
Human-Machine Interface
ID
Identification Number
IR
Infrared
kWh
Kilowatt hour
LCD
Liquid Crystal Display
LS
Charging system/charging station
MCB
Miniature Circuit Breaker
MessEG
Measuring and calibration law
MessEV
Measuring and calibration regulations
N/A
Not Available/Applicable
OCPP
Open Charge Point Protocol
PSU
Power Supply Unit
RCD
Residual Current Device
RDC-DD
Residual Direct Current-Detecting Device
RTC
Real-Time Clock
S/N
Serial number
SAM
Memory and display module
SPD
Surge Protective Devices
SW
Software
UV
Sub-distribution
VNB
Distribution system operator

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2Safety
In order to ensure operational safety of the charging equipment and to avoid serious injuries caused by
flashovers or short circuits, the following information and safety instructions for operating the unit
must be observed. Repair work on the unit must only be carried out by authorised specialist personnel.
The housing of the unit may only be opened by persons who have been properly instructed. The
following points therefore apply:
•Read and observe safety and warning instructions
•Read and follow instructions
2.1 Warnings
In this manual, warnings and notes are presented as follows.
DANGER
Indicates an imminent danger that will result in death or serious injury if not avoided. There is great
danger to life.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in death or serious
injury.
CAUTION
Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate
injury.
ATTENTION
Indicates a potentially hazardous situation which, if not avoided, may result in property damage.
2.1.1 Sectional warnings
Sectional warnings refer to entire chapters, a section or several paragraphs within this manual.
Sectional warnings are presented as follows (example warning):
WARNING
Type and source of the danger.
Possible consequences if the danger is not observed.
•Measures to avoid the danger.
2.2 Intended use