Troubleshooting
PROBLEM
Air tube outlet connector will not fit in port
Unit will not turn on
Cannot feel pressure on leg(s)
Pressure on Auxiliary cuff is too high
HI alarm (High pressure detected or set
pressure detected too soon)
LO alarm (Set pressure not detected
within allotted time period)
BL alarm (Pump will not operate)
BL alarm (Battery pack has expired.)
If you encounter any problems that cannot be
resolved by the preceding information, contact
Compression Solutions Customer Service
Operating Instructions
1. After following the set-up instructions, ensure that the cuffs are wrapped
snugly and fastened securely as indicated.
2. To turn the system on, press and hold the power button for 1-2 seconds.
If the unit will not power on, connect the wall supply to charge the
battery. Unit may be used while battery is being recharged.
3. The display will show any pressure reading detected by the unit and should
read“00.”Ifanyothernumberisdisplayed,the“zeroreference”requires
reset. To reset, turn the unit off by holding the power button pressed for
1-2 seconds and remove any cuff connected to the Leg 1 air outlet. Press
and HOLD BOTH the pressure DECREASE button and the power button for
at least 2 seconds to turn the unit back on. The unit should reset to a “00”
reading on the display. Reconnect the Leg 1 cuff if applicable.
4. Press the MODE button to select either 1 of 5 different output modes
(leg 1, leg 2, AUX, or a combination of leg 1 + AUX or leg 1 + leg 2 +
AUX). The selected outputs will be indicated by the illumination of the
corresponding function indicators near the bottom of the control panel.
Note: Adjustments can be made at any time that the pump is at “rest” (i.e.,
before cycling begins or during “rest” periods between cuff inflations).
Initial adjustments (immediately after power ON) must be initiated within
5 seconds of power ON. The unit will begin to cycle through the selected
functions 5 seconds after all adjustments have been completed.
5. If using the AUX function, adjust the pressure to the desired setting
using the Pressure Increase or Pressure Decrease buttons. The
pressure of the AUX cuff is set to 35 mmHg when that function is initially
selected. The auxiliary cuff pressure can be adjusted only when the
auxiliary mode is included in the selected functions and only during
“rest” periods (when no cuff is being inflated). To change the pressure
settings by 1 mmHg increments, press the Increase or Decrease buttons
briefly. Holding the buttons down for 2 seconds or more will cause the
pressure setting to change by increments of 5 mmHg. The pressure of
both Leg cuffs is preset to 50 mmHg and cannot be adjusted.
6. The unit will begin to cycle through the selected functions 5 seconds after
power is turned on, or 5 seconds after the initial adjustments are completed.
When a cuff is being inflated, the active outlet is indicated by a slow
flashing of the corresponding “function indicator.” If adjustments are
made during a “rest” period, the unit will resume cycling at the end of that
rest period. The “rest” time is determined by the number of cuffs selected
with the output mode. In a single cuff mode (leg 1, leg 2 or AUX only modes),
the rest period is 60 seconds from the time that the pressure is reached and
thepumpisturnedoffuntilthetimethatthecuffisre-pressurized.Inadual
cuff mode (leg 1 + leg 2 or leg 1 + AUX), the rest period is 25 seconds from
the time the pressure is reached and the pump is turned off until the time
thenextcuffispressurized.In thetriple cuff mode (leg 1 + leg 2 + AUX),
the rest period is 15 seconds from the time the pressure is reached and the
pumpisturned offuntil the timethe next cuffis pressurized.Thistiming
ensures that each cuff is being deflated for approximately 60 seconds, thus
allowing ample rest time between compressions on the affected limb or
extremity. It should be noted that the inflated wraps exhaust during the rest
period and the display will show “
—
—
” during the rest periods.
7. To turn off the pump unit, depress and hold the power button for 1-2 seconds.
8. For uninterrupted extended operation, connect AC adapter while in use.
9. To remove cuff, pull securing straps and unwrap from leg.
10. To disconnect the air tube from pump unit, depress thumb tab on the
connector while pulling the tube away.
Low Battery Indicator
In order to ensure that proper pressure is always reached during operation,
regardless of the charge state of the battery, there are THREE stages of the
LOW BATTERY INDICATOR as follows:
STAGE 1 – The yellow LOW BATTERY INDICATOR illuminates when the
pump is NOT RUNNING, turns OFF when the pump starts and illuminates
again when the pump is in the REST period. This is the FIRST indication that
a recharge is needed at the earliest opportunity;
STAGE 2 – The yellow LOW BATTERY INDICATOR will REMAIN ILLUMINATED
during both the pumping time and the rest period. At this stage the battery
charger MUST be connected immediately to avoid any interruption in the
treatment session;
STAGE 3 – If the battery voltage drops to a critical level at any time, the
yellow LED will illuminate AND the display will show “BL”. In addition, the
audible alarm will sound and cycling of the pump will be inhibited. The unit
will then automatically shut off after two minutes.
Using the AC Adapter / Battery
Charger
Insert the supplied power supply plug into the adapter jack on the pump unit and
connect the power supply adapter to the main voltage wall socket. The battery
charge LED will illuminate RED while charging battery and turn GREEN when
charge is complete. It will not be illuminated if the charger is not connected. For
extended operation periods, or to charge the battery during treatment sessions,
the AC adapter can be connected while the device is in use.
NOTE: In hospital settings, use only a UL/CSA 60601-1 approved power
supply provided by Wildcat Medical, Inc. (output of +10 Volts DC @ 1.1
Amperes). Use of alternate power supplies could damage the system.
Cleaning and Disinfecting
NOTE: Inspect the TriplePlay unit and follow the cleaning and disinfecting
procedures prior to each use.
WARNING: Device must be turned off and disconnected from the power
mains (wall outlet) prior to and while cleaning or disinfecting.
CAUTION: Do not place any items in an autoclave.
CAUTION: Do not immerse pump unit in any liquid for any reason.
• Cleantheoutersurfaceofthepumpunitusingasoftcloth,moistened
with soapy water or 70% isopropyl alcohol.
• Donotusebleachonanyitem.
• Donotuseabrasiveorvolatilecleaners–displayorcontrolpanelcould
become scratched and hard to read.
• Donotplacecuffindryer,asthebladdercouldmelt.
• Hand wash exterior of cuff using a soft cloth moistened with soapy
water or 70% isopropyl alcohol and let air dry.
• Ensureproductiscompletelydrypriortouse.
User Maintenance
NOTICE: Contains no serviceable parts. Contact Compression Solutions
Customer Service.
• Inspect the unit and all components for any damage that may have
occurred during shipping or general handling prior to each use (for
example, frayed or cut cord, split air tubes, cracked plastic housing,
damaged LED display, torn cuff, etc.). Refer to pages 6 and 7 for a
description of all components.
• Donotattempttoconnectthewallsupplyifanydamageisnoticed.
• Avoidsubjectingtheunittoshocks,suchasdroppingthepumpunit.
• NotifyWildcatMedicalforimmediatereplacementofanydamageditems.
• Do not handle the leg cuffs with any sharp objects. If a bladder is
punctured, do not attempt to repair the cuff. Replacement cuffs (model
TP-3333) are available through customer service.
• Rollcuffforstoragetransportation;avoidfoldingorcreasingthebladder.
• Batteryisnotreplaceable–returnunittoWildcatMedicalifserviceis
needed.
• Duringextendeduse,anairleakmaydevelopfromover-exingofthe
elbow joint (the connecting piece between the hose and the cuff).
Inspect this joint for leaks and contact Compression Solutions Customer
Service at 800-994-0464 if necessary.
• Contact Wildcat Medical to receive replacement instructions for any
damaged items. This may include returning the damaged part to Wildcat
Medical for service.
Storage
• Storeinadrylocationbetween+10˚C(50˚F)and+40˚C(104˚F),30%-75%
relative humidity.
• Donotexposetoheatexceeding65˚C(149˚F).
• Donotstoreitemsindirectsunlight.
• Rollcuffanddonotfold,asfoldingwilldecreasethelifeofyourproduct.
• Connectunittochargerforrechargenolessthan2hoursevery60days
to preserve integrity of internal batteries.
Troubleshooting
SOLUTION
Make sure the metal thumb latch is pressed until it clicks, such that the two ends of the
connectors will fit together.
Battery charge is too low. Connect unit to a wall supply for a fresh charge and turn on.
• Cuffisnotwrappedtightlyenough
• Airtubesarenotconnected
• Bladder is damaged and will not hold air. Replacement leg cuffs, model TP-3333, are
available in pairs by contacting customer service.
• Tubeisdamaged
• Ensurethatthecuffisconnectedtotheproperoutletcorrespondingtotheselectedmode
• Verifysettingsarecorrectlysetasprescribed
• Decreasepressuresetting.Contactphysician.
Remove any kinks from line. Be sure the tubes are not tangled or constricted. Start pump again
by turning unit OFF and back to ON.
Ensure tubing is properly connected, cuffs are attached to be snug and there are no air leaks.
Start pump again by turning unit OFF and back to ON.
Battery charge is low. Connect charger.
Contact Compression Solutions at 800-994-0464
Customer Service
Wildcat Medical, Inc.
dba: Compression Solutions
1638 South Main Street
Tulsa, OK 74119 USA
Alarms
“KINKED HOSE” or “HIGH PRESSURE” – If a pressure limit
isreached inlessthan 2seconds afterpumpis energized,cycling stops,
audible alarm sounds, and display reads “HI”. In addition, the LED indicator
coincidingwithwhichevercuffwasenergizedwhentheconditionoccurred
flashes rapidly.
“LEAK” or “LOW PRESSURE” – When a LEG cuff is activated, if the
pressure limit is NOT reached within 20 secondsafter pumpis energized
(or within 2 minutes when the AUXILIARY cuff is activated), cycling stops,
audible alarm sounds, and display reads “LO”. In addition, the LED indicator
coincidingwithwhichevercuffwasenergizedwhentheconditionoccurred
flashes rapidly. Note: it is important that the cuffs are fitted to be snug to
avoid false low pressure alarms.
“BATTERY CRITICAL” – If battery voltage drops to a critical level,
cycling stops, audible alarm sounds, and display reads “BL”. In addition, the
LOW BATTERY LED indicator illuminates.
To reset an alarm condition, the unit must be turned OFF. If not manually
turned OFF within 2 minutes of an alarm condition occurring, unit
automatically turns itself OFF.
If you encounter any problems that cannot be resolved by the preceding
information, contact Compression Solutions Customer Service
Customer Service
Toll Free: 1-800-994-0464
Wildcat Medical, Inc.
dba: Compression Solutions
1638 South Main Street
Tulsa, OK 74119 USA
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WARNING: If pulsations or throbbing occur, the cuff is wrapped too
tightly. Remove the cuff and re-wrap for comfort. If pain or swelling
occurs, discontinue use and notify your medical professional immediately.
Using the Auxiliary Function
Various additional compression wraps may be prescribed by your physician
to aid in therapy. The Auxiliary function and additional (third) output provided
on the TriplePlay-VT unit is designed to allow this flexibility.
Before using an auxiliary wrap, ensure that the connector on the wrap is
of the type required to fit the mating connector on the TriplePlay-VT unit
(contact Compression Solutions Customer Service for assistance or to order
any adapters which may be needed for this connection). Place the wrap on
the extremity and secure it firmly into place as instructed by your healthcare
professional. Connect the end of the air tube to the auxiliary connector on
the pump unit. Once the wrap is secure and the tube is connected, turn
the unit on; ensure that the AUX function is selected and make any needed
pressure adjustments as instructed in the Operating Instructions on page 9.
Air Tube
Press Power
Air Tube
(Back
of Calf)
Fasten
Power Adapter
Leg Two
Leg One