Compuprint 4247 Serial User manual

Compuprint 4247 Serial Matrix Printers
Compuprint 4247 Model X03 Printer:
Quick Setup Guide
MAN10293.00.00

ii Quick Setup Guide
Note:
Before using this information and the product it supports, read the information in “Notices” on page 45.
First edition (October 2011)
This edition applies to the Compuprint 4247 X03 printer and to all subsequent releases and modifications
until otherwise indicated in new edition.
Internet
Visit our home page: http://www.compuprint.com
You can send comments by e-mail to : [email protected] or by mail to:
Compuprint s.r.l.
Via Lombardore 282
10040 Leinì (Turin)
ITALY

Contents
Figures ...............v
Tables ...............vii
Safety and environmental notices . . . ix
Safety notices ..............ix
Danger hazard level ..........ix
Caution hazard level ..........ix
Attention notices.............ix
Safety precautions ............ix
Electrical safety ............x
Approved power cord and receptacle .....x
Electrical safety and portable power strip
receptacles ..............x
Connecting or disconnecting a communication
port, a teleport, or an attachment connector . . . xi
Servicing during an electrical storm .....xi
Setting up your printer ........1
Step 1 – Unpacking Your Printer........1
Locating Printer Parts ..........1
Choosing a suitable location ........3
Performing a power-receptacle safety-check . . . 4
Removing the Shipment Locks .......5
Installing the operator panel overlay .....5
Step 2 - Installing the Ribbon Cartridge .....6
Replacing the Ribbon Cartridge.......10
Step 3 – Installing the Controller Board .....11
Handling the Controller Board .......11
Inserting the Controller Board .......11
Step 4 – Starting the Printer .........14
Host Computer Connection ........14
Software Driver Selection.........15
Power Connection ...........15
Step 5 – Changing the Display Language (from
English) ...............17
Step 6 – Loading Fanfold Paper .......18
Printing Your First Document ........22
Configuring the Printer .........22
Installing the optional second tractor .....22
Removing the optional second tractor ....27
Maintenance ..............28
Cleaning the printer ..........28
Problem Solving .............29
Using status code and problem listings ....29
Status codes and recovery actions ......29
Problem list index ...........34
Clearing Forms Jams ..........41
Options................43
iii
Notices . . . . . . . . . . . . . . 44

iv Quick Setup Guide

Figures
1. Carton Contents ...........1
2. Printer Parts: Front and Rear View .....2
3. .................9
4. ................42
5. ................42
v

vi Quick Setup Guide

Tables
1. Forms buckle, twist, jam, or tractor holes tear 35
2. Forms do not feed past printhead .....35
3. Forms do not stack correctly .......35
4. Characters off registration........35
5. Unreadable characters .........36
6. Missing dots or irregular characters ....36
7. Ribbon smudging forms ........36
8. Printing is too light or partial characters print 36
9. Ribbon snagging, tearing, or not moving 36
10. Line-to-line horizontal misregistration....37
11. Printer doesn't print or prints wrong characters 37
12. Printer has no power .........37
13. Throughput of printer at half speed ....37
vii

viii Quick Setup Guide

Safety and environmental notices
Safety notices
There are two levels of safety notices: Danger and Cautions.
Danger hazard level
The word Danger indicates the presence of a hazard that has the potential of
causing death or serious personal injury.
DANGER notices are numbered <1-1>,<1-2>, and so forth where they appear in
the text of this manual..
Example of a Danger notice:
DANGER
<1-10> Hazardous voltages are present. Do not touch the pins or sockets of
the power receptacle.
Caution hazard level
The word Caution indicates the presence of a hazard that has the potential of
causing moderate or minor personal injury.
CAUTION notices are numbered <2-1>,<2-2>, and so forth where they appear in
the text of this manual.
Example of a Caution notice:
!CAUTION:
<2-22> Carefully follow all cleaning instructions, using only the materials and
solutions recommended.
Attention notices
The word Attention calls attention to the possibility of damage to a program,
device, system, or data.
Attention notices are not numbered.
Examples of an Attention notice:
Attention: The above openings must always be protected with their covers. Do
not touch inside and do not insert any object into these openings or into the gears.
Safety precautions
Never remove any printer cover except to install a printer accessory as expressly described
in this manual.
ix

The following areas of the printer should be covered for safety reasons:
Attention: The above openings must always be protected with their covers. Do
not touch inside and do not insert any object into these openings or into the gears.
Electrical safety
This printer is inspected and listed by recognized national testing laboratories,
such as Underwriters Laboratories, Inc. (UL) in the U.S.A. and Canadian Standards
Association (CSA) in Canada. Listing of a product by a national testing laboratory
indicates that the product is designed and manufactured in accordance with
national requirements intended to minimize safety hazards. This equipment meets
a very high standard of safety in design and manufacture. Remember, however,
that this product operates under conditions of high electrical potentials and heat
generation, both of which are functionally necessary.
Because the paper used in the printer can burn, you should take normal
precautions to prevent fire. These precautions include common-sense measures,
such as keeping potentially combustible materials (for example, curtains and
chemicals) away from the printer, providing adequate ventilation and cooling,
limiting unattended operation, and having trained personnel available and
assigned to the printer.
Approved power cord and receptacle
DANGER
<1-11> Your country may require an approved power cord and plug.
Ensure that you have the correct power cord and plug. Use this cord and
plug only with an approved, correctly-installed power receptacle.
Electrical safety and portable power strip receptacles
Extension cords
DANGER
DANGER<1-1> Do not use an extension power-cord.
xQuick Setup Guide