Compuprint L03 User manual

Compuprint 4247 Serial Matrix Printers
Compuprint 4247 Model L03 Printer:
Quick Setup Guide
MAN10292.00.00

ii Quick Setup Guide
Before using this information and the product it supports, read the information in “Notices” on page 27.
First edition (October 2011)
This edition applies to the Compuprint 4247 L03 printer and to all subsequent releases and modifications
until otherwise indicated in new edition.
Internet
Visit our home page: http://www.compuprint.com
You can send comments by e-mail to : [email protected] or by mail to:
Compuprint s.r.l.
Via Lombardore 282
10040 Leinì (Turin)
ITALY

Contents
Safety and environmental notices . . . v
Safety notices ..............v
Danger hazard level ...........v
Caution hazard level ..........v
Attention notices .............v
Safety precautions ............vi
Electrical safety ............vi
Approved power cord and receptacle .....vi
Electrical safety and portable power strip
receptacles .............vii
Connecting or disconnecting a communication
port, a teleport, or an attachment connector . . vii
Servicing during an electrical storm .....vii
Setting up your printer ........1
Step 1 – Unpacking Your Printer........1
Printer Parts .............2
Choosing a Suitable Location ........3
Removing the Shipment Locks .......4
Installing the operator panel overlay .....4
Step 2 - Installing the Ribbon Cartridge .....5
Replacing the Ribbon Cartridge .......7
Step 3 – Installing the Controller Board .....8
Handling the Controller Board .......8
Inserting the Controller Board .......8
Step 4 – Starting the Printer .........11
Host Computer Connection ........11
Software Driver Selection.........12
Power Connection ...........12
Step 5 – Selecting the Display Language .....14
Step 6 – Loading Fanfold Paper .......15
Printing a Default Configuration Sheet .....20
Configuring the Printer .........20
Maintenance & Troubleshooting .......21
Cleaning the Printer ..........21
Printing the Self Test ..........21
LCD Display Messages ..........22
Error Messages ............24
Options................25
iii
Notices . . . . . . . . . . . . . . 27

iv Quick Setup Guide

Safety and environmental notices
Safety notices
There are two levels of safety notices: Danger and Cautions.
Danger hazard level
The word Danger indicates the presence of a hazard that has the potential of
causing death or serious personal injury.
Most DANGER notices are numbered <1-1>,<1-2>, and so forth where they
appear in the text of this manual.
Example of a Danger notice:
DANGER
<1-10> Hazardous voltages are present. Do not touch the pins or sockets of
the power receptacle.
Caution hazard level
The word Caution indicates the presence of a hazard that has the potential of
causing moderate or minor personal injury.
Most CAUTION notices are numbered <2-1>,<2-2>, and so forth where they
appear in the text of this manual.
Example of a Caution notice:
!CAUTION:
<2-22> Carefully follow all cleaning instructions, using only the materials and
solutions recommended.
Attention notices
The word Attention calls attention to the possibility of damage to a program,
device, system, or data.
Attention notices are not numbered.
Examples of an Attention notice:
Attention: The above openings must always be protected with their covers. Do
not touch inside and do not insert any object into these openings or into the gears.
v

Safety precautions
Never remove any printer cover except to install a printer accessory as expressly described
in this manual.
The following areas of the printer should be covered for safety reasons:
Attention: The above openings must always be protected with their covers. Do
not touch inside and do not insert any object into these openings or into the gears.
Electrical safety
This printer is inspected and listed by recognized national testing laboratories,
such as Underwriters Laboratories, Inc. (UL) in the U.S.A. and Canadian Standards
Association (CSA) in Canada. Listing of a product by a national testing laboratory
indicates that the product is designed and manufactured in accordance with
national requirements intended to minimize safety hazards. This equipment meets
a very high standard of safety in design and manufacture. Remember, however,
that this product operates under conditions of high electrical potentials and heat
generation, both of which are functionally necessary.
Because the paper used in the printer can burn, you should take normal
precautions to prevent fire. These precautions include common-sense measures,
such as keeping potentially combustible materials (for example, curtains and
chemicals) away from the printer, providing adequate ventilation and cooling,
limiting unattended operation, and having trained personnel available and
assigned to the printer.
Approved power cord and receptacle
DANGER
<1-11> Your country may require an approved power cord and plug.
Ensure that you have the correct power cord and plug. Use this cord and
plug only with an approved, correctly-installed power receptacle.
Small Rear Cover
HC0I0001
Large Rear Cover
vi Quick Setup Guide

Electrical safety and portable power strip receptacles
Extension cords
DANGER
DANGER <1-1> Do not use an extension power-cord.
The customer must supply the correct electrical outlet which must meet the
requirements stated under “Printer Specifications” in the User's Guide.
Portable power strip receptacles (temporary power taps)
Portable power strip receptacles (referred to as “temporary power taps” by the
National Electrical Code) may be used if they are fully approved in the customer's
geographic location. It is the customer's responsibility to supply a fully approved
“temporary power tap”, if one is to be used.
Connecting or disconnecting a communication port, a
teleport, or an attachment connector
DANGER
<1-14> Switch off printer power and unplug the printer power cord before
connecting or disconnecting a communication port, a teleport, or other
attachment connector.
Servicing during an electrical storm
DANGER
<1-13> Do not connect or disconnect a communication port, a teleport, or
any other connector during an electrical storm.
Safety and environmental notices vii

viii Quick Setup Guide

Setting up your printer
To set up your printer, follow these steps.
Step 1 – Unpacking Your Printer
The following items are included in the carton:
Contact your point of purchase seller if any items are missing.
The Controller Board includes the printer software program (firmware) and the
interface connectors to the host system.
Figure 1. Carton Contents
1

Printer Parts
Figure 2. Printer Parts: Front and Rear View
2Quick Setup Guide

Choosing a Suitable Location
CAUTION:
The 4247 printer weighs 21 kg (46 lbs). Two persons are required to lift
it.
Consider the following points when you choose the location for your printer:
vThe distance between the printer and the host computer must not exceed the
length of the interface cable. The location must be sturdy, horizontal and stable
vYour printer must not be exposed to direct sunlight, extreme heat, cold, dust or
humidity (see “Printer Specifications” in the User's Guide you find on the
CD-Rom)
vYou need a power outlet compatible with the plug of the printer's power cord.
vFor best continuous forms stacking, the forms should be stacked on the floor or
on a surface below the base of the printer.
vFor successful forms parking, the input forms stack must always be lower than
the base of the printer.
vThere must be sufficient clearances on all sides for easy operation. The required
space is shown in the following figure:
80 cm
31.5 in.
20cm
7.9in
100cm
39.4in
20cm
7.9in
100cm
39.4in
Hc0i0005
Figure 3. Printer showing dimensions in inches and centimeters.
Setting up your printer 3

Removing the Shipment Locks
Open all the printer covers and make sure that you remove all the shipment locks
from the printer.
The following sections describe how to install the Operator Panel Overlay, the
ribbon cartridge, and the Controller Board.
Installing the operator panel overlay
1. Remove the paper backing from the back of the overlay.
2. Carefully align the overlay ensuring free movement of the operator panel keys.
3. Press the overlay in place starting at the bottom , and continue working
upwards until the overlay is pressed into place.
Figure 4. Printer showing location of the Shipment Locks
Figure 5. Operator Panel
4Quick Setup Guide

Step 2 - Installing the Ribbon Cartridge
1. Find the ribbon cartridge among the accessories.
2. Open the top cover using the small handles on either side of the top cover.
3. Slide the print head to the center of the printer. Before installing the ribbon
cartridge turn the ribbon-winding knob in the arrow direction (located on the
cartridge) to take up slack in the ribbon.
To avoid damage to the ribbon, do not turn the winding knob in the wrong direction.
4. Align the cartridge pins with the locking grooves on the left and right
cartridge supports.
Ribbon Guide
Ribbon Winding
Knob
Cartridge Pins
HC0I0007
Figure 6. Ribbon Cartridge
HC0I0008
Figure 7. Aligning the right and left cartridge pins with the locking points.
Setting up your printer 5

5. Slide and insert the ribbon guide between the print head and the ribbon guide
mask holding it perpendicular to the print head.
Make sure that the ribbon is inserted correctly between the print head and the ribbon
guide mask.
6. Turn the ribbon-winding knob in the arrow direction (located on the cartridge)
to take up slack in the ribbon.
7. Push the cartridge down gently until it clips into place at the locking points.
8. Turn the ribbon-winding knob again in the direction of the arrow to take up
slack in the ribbon.
9. To ensure that the ribbon guide runs freely along the ribbon, manually move
the print head horizontally.
10. Close the cover and turn on the printer.
HC0I0030
Figure 8. Print head and ribbon guide mask showing correct positioning of the ribbon.
6Quick Setup Guide

Replacing the Ribbon Cartridge
1. Make sure that the printer is turned off for at least 15 minutes.
CAUTION:
<2-51> The printhead may get hot during operation. Be careful when
removing or replacing the ribbon.
2. Open the top printer cover.
3. Slide the ribbon guide out of the print head.
4. Remove the used ribbon cartridge by lifting it up.
Now, you are ready to install the new ribbon cartridge.
Setting up your printer 7

Step 3 – Installing the Controller Board
The 4247 printer arrived with the Controller Board that you ordered.
You must install the Controller Board (received with the printer) into the proper
slot in the back of the printer before it can be used.
Handling the Controller Board
Attention: Do not remove the Controller Board from the protective package until
instructed to do so. Static electricity, though harmless to you, can damage sensitive
Controller Board components. Use the information in this section to avoid
damaging a Controller Board.
vLimit your movement. Your movement can create static electricity that, when
released to the Controller Board, can damage the electronic components on the
Controller Board. Sliding your foot across carpeting is an example of how you
create unwanted static electricity.
vHandle the Controller Board only by the edges and prevent others from making
direct contact with it.
vBefore removing the Controller Board from the protective package, ground the
package to exposed metal at the back of the printer. This will release any static
charge that may have developed on the package or on your body. Hold the
package against the metal for at least two seconds.
vWhen you are instructed, remove the Controller Board and install it directly into
the Controller Board slot without setting it down. If you have removed the
Controller Board from the protective package and cannot immediately insert it in
the printer, place the protective package on a flat surface, and set the Controller
Board on top of the protective package.
Inserting the Controller Board
Attention: Ensure that the printer is powered off before installing or removing
the Controller Board.
If the Controller Board is installed while the printer is powered on, the controller
will not synchronize with the printer mechanism board. Unpredictable printer
behavior will result.
Perform the following steps to install the Controller Board:
1. Ensure that the printer is powered off. Installing the Controller Board with the
printer power on will result in unpredictable printer behavior.
2. Use the screwdriver that came in the Controller Board box to remove the metal
plate on the back of the printer by unscrewing the two screws.
Note: Save the two screws and the metal plate for reuse if the Controller Board
is removed.
8Quick Setup Guide

3. Use the information under “Handling the Controller Board” on page 8 as you
remove the Controller Board from its shipping box and from the protective
package.
4. Align the left and right sides of the Controller Board with the guides in the
printer and slide it into the slot.
5. Gently push the Controller Board into the printer until it is seated in the
connector inside the printer. The Controller Board is correctly seated in the
printer when the Controller Board metal plate is aligned with the back profile
of the slot.
HC0I0034
Figure 9. Removing the two screws on the metal plate.
HC0I0035
Figure 10. Sliding the board in the slot.
Setting up your printer 9

6. Attach the Controller Board with the two screws using the screwdriver that
came in the Controller Board box.
HC0I0036
Figure 11. Attaching the Controller Board.
10 Quick Setup Guide

Step 4 – Starting the Printer
Host Computer Connection
This printer can be connected to your host computer with the interfaces available
on the Controller Board you have found in the printer box and installed on the
rear of the printer.
There are two types of Controller Boards:
1. Controller Board with a bidirectional IEEE1284 parallel interface and Ethernet
10/100 BaseT LAN interface.
2. Controller Board with a bidirectional IEEE1284 parallel interface, Serial
RS-232/C 9-pin interface and USB 2.0 interface.
DANGER
<1-14> Switch off printer power and unplug the printer power cord
before connecting or disconnecting a communication port, a teleport, or
other attachment connector.
Insert the host computer cable(s) into the back of the printer as shown below.
Parallel
Interface
Ethernet
Interface
Hc0I0037
Parallel
Interface
Serial
Interface
USB
Interface
HC0I0038
Controller Board with parallel interface and
Ethernet 10/100 BaseT LAN interface.
Controller Board with parallel interface,
Serial interface, and USB interface.
Setting up your printer 11

Software Driver Selection
At this point it is necessary to configure your printer for your application package.
The installation procedures depend upon the host environment.
In a WINDOWS environment the printer supports the Plug & Play feature.
Power Connection
DANGER
<1-11> Your country may require an approved power cord and plug.
Ensure that you have the correct power cord and plug. Use this cord
and plug only with an approved, correctly-installed power receptacle.
1. Make sure the power outlet is near the printer location and easily accessible.
2. Make sure that the power switch is in 0 position (OFF).
3. Insert the power cable plug into the printer connector and the other power
cable end into a convenient outlet.
12
HC0I0014
Figure 12. Inserting the power cable plug into the printer connector and the other power
cable end into a convenient outlet.
12 Quick Setup Guide