Connective Touch FLEXI User manual

FLEXI/FLEXI
GOLD
Battery standalone, and mains powered.
USER GUIDELINES

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USER MANUAL
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Contents
GETTING STARTED .................................................................... 3
INTRODUCTION...................................................................... 3
IMPORTANT SAFEGUARDS ......................................................... 4
INSTALLATION LOCATION ................................................... 4
USE OF SENSOR .............................................................. 4
COMPLETE PACKAGE ........................................................ 4
ENROLMENT PROCESS................................................................ 5
TIPS FOR BEST FINGERPRINT ENROLMENT....................................... 5
LEVELS OF PERMISSIONS ........................................................... 6
ADMIN (Max. 1 Admin - ComPad) .......................................... 6
USER (Max. 150 Users - Flexi Unit)........................................ 6
COMPAD MENU ...................................................................... 8
ENTER COMPAD MENU ....................................................... 8
ENROL ADMIN................................................................. 8
DELETE ADMIN................................................................ 9
ENROL USER ................................................................. 11
GET USERS ................................................................... 13
DISPLAY USERS .............................................................. 14
SEND LIST TO PC ............................................................15
DELETE USER ................................................................ 16
DELETE ALL USERS ..........................................................17
SOFTWARE INSTALLATION ........................................................ 18
USING THE FLEXI UNIT ............................................................. 18
Flexi/Flexi Gold and COMPAD
user manual
ConnectiveTouch.com
Connective Touch
Biometric finger-print door locking solution,
turning any room into a secure area

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USER MANUAL
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OPENING THE DOOR –(ENROLLED USER) .......................................19
GETTING ACCESS............................................................19
GETTING OUT –(SECURE AREA)...........................................19
MAINTENANCE ....................................................................... 20
CHANGE ALKALINE BATTERIES ...................................................20
FLEXI .........................................................................20
ComPad ...................................................................... 20
FINGERPRINT SENSOR .............................................................20
APPENDIX............................................................................. 21
TROUBLESHOOTING ...............................................................21
FLEXI UNIT BEEPS INTERMITTENLY. ...................................... 21
ENROLMENT UNSUCCESSFUL .............................................. 21
UNRECOGNIZED ENROLLED USER .........................................21
FREE HANDLE UPON RECOGNITION ....................................... 22
ComPad DOES NOT SWITCH ON. ..........................................22

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GETTING STARTED
INTRODUCTION
The Connective Touch Flexi is a standalone door locking solution
using fingerprints to control access. Compatibility with most internal
doors means the handle can be quickly installed to provide robust and
reliable access control.
Once installed, 150 people can enrol on each Flexi unit with a
maximum 11-character user name each.
The ComPad is provided to enrol approved personnel into the Flexi
unit. Each Flexi or group of Flexis is uniquely encrypted to a ComPad,
making it the combination unique. The ComPad is accessed with one
password at Administrator level (Default password:1111) can then
enrol 5 System Supervisors whose names are stored in permanent
memory of the ComPad. See LEVELS OF PERMISSIONS - (page 6)-
The Flexi unit enters a ‘sleep’ state to conserve battery life. Upon
sensing a finger placed in the sensor area, the unit “wakes” and
enters the scanning and print matching stages.
LED’s surrounding the sensor and a small buzzer provide visual and
audible notification of a failed or successful fingerprint match.
The patented ‘Smart’ spindle disengages the front spindle from the
mortise, only engaging when a finger has been recognized. This
eliminates the risk of “over-torque” attacks to the spindle.
The Rear Handle (safe side) is permanently connected to the mortise
ensuring safe exit at all times, by anyone.

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IMPORTANT SAFEGUARDS
INSTALLATION LOCATION
Do not install terminal in areas which are exposed to rain, as the
fingerprint readers are not designed to work in those areas.
Fingerprint readers are not waterproof.
USE OF SENSOR
Do not abuse the fingerprint sensor by scratching the surface,
contacting the sensor’s surface with heat, pressing excessively hard
during placement of fingerprint for verification, or use abrasive
cleaning products or implements. Clean the sensor occasionally with
dry wipes to maintain the performance of the sensor.
COMPLETE PACKAGE
2 COMPAD UNIT
2 FLEXI UNIT

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ENROLMENT PROCESS
The ComPad is provided to enrol approved personnel into the Flexi
unit. The level permissions of each user are saved in the Flexi Unit so
that can be downloaded to the ComPad.
TIPS FOR BEST FINGERPRINT ENROLMENT
WHAT YOU SHOULD DO
Place finger flat on the fingerprint sensor. Make
sure the finger’s midpoint is placed at the centre
of the fingerprint sensor.
WHAT YOU SHOULD NOT DO
4. Plan/Side views
3. Plan/Side views

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LEVELS OF PERMISSIONS
ADMIN (Max. 1 Admin - ComPad)
-Add ADMIN.
-Enrol ADMIN and USERS.
-Delete ADMIN and USERS.
-Get USERS (download USERS from Flexi unit).
-Display USERS (downloaded from Flexi unit).
-SEND LIST PC (download USERS from ComPad to PC via
USB)
-Change ADMIN password.
-Delete all USERS.
-Access secured area.
USER (Max. 150 Users - Flexi Unit)
-Access secured area.
FLEXI ENROLLED
USERS
e.g. general users,
clients, workers
ComPad ADMIN
e.g. senior
manager,
receptionist or
security staff,
landlord.
ADMIN
ADMIN USER1 USER2 USER3
Up to 150

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COMPAD MENU
ENROL ADMIN
COMPAD MENU
DELETE ADMIN
COMPAD MENU
ENROL USER
COMPAD MENU
DELETE USER
COMPAD MENU
GET USERS
COMPAD MENU
DISPLAY USER
COMPAD MENU
SEND LIST PC
COMPAD MENU
CHANGE PSWD
COMPAD MENU
DEL ALL USRS
COMPAD MENU
ADD ADMIN
Deletes all user access permissions from
the Flexi.
Use ‘GET USERS’ after to update.
Changes the ComPad Admin Password.
Sends enrolled Usernames list from
ComPad to the PC software.
Use ‘GET USERS’ before to update.
Shows enrolled Usernames on the
screen. Use ‘GET USERS’ before to
update.
Gives access permission to the Admin
Deletes Admin details
Changes Admin details
Transfers enrolled Usernames from Flexi
to ComPad
Deletes access permission User from
Flexi
Gives access permission to a new User
Options
Page
Description
17
10
15
14
8
9
8
13
16
11

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COMPAD MENU
ENTER COMPAD MENU
1. Switch On by pressing “I/O” key for 1 seconds
2. Display shows “ENTER PSWD”
3. Enter the ADMIN 4-digit password.
COMPAD WILL ASK FOR A NEW ADMIN PASSWORD when first time the
DEFAULT PASSWORD: 1111 is entered.
ENROL ADMIN
See TIPS FOR BEST FINGERPRINT ENROLLMENT -(page 4)-
ENROLLING…
<ADMIN NAME>
Wait for the next screen
PLACE FINGER
ON SENSOR…
Keep finger on the fingerprint sensor.
PRESS SEND
On ComPad
Keep finger on the fingerprint sensor.
SENDING
WAIT…
Keep finger on the fingerprint sensor.
ENROLLED OK
PUSH ANY KEY
Enrolment successful, move finger away.
COMPAD MENU
ENROL ADMIN
Find this option using UP/DOWN in COMPAD
MENU and press ENTER on keypad.

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DELETE ADMIN
DELETE ADMIN wipes only the ADMIN Name and Password from the
ComPad and not the fingerprint from the Flexi lock it does NOT
affect any of the SUPERVISORS or USERS)
The name is entered using the keypad keys (up to 11 characters).
Characters will roll at the same cursor position if the same key is
pressed but if there is a pause of about 1 second, the same key will
enter characters at the next cursor position.
Note: pressing ‘0’ key on the keypad after entering the name will
abort the menu if a mistake is made
Recommendations
It’s highly recommended typing NAME SURNAME (use abbreviation if
too long) to identify each USER stored in the lock so that can be
removed easily later. See the example below:
Real User name: MICHAEL WILLIAMS –Too long for ComPad
Tips for spelling: M WILLIAMS - MICHAEL WIL –MICHL WILLMS
COMPAD MENU
YES(1) NO(0)
Press 1 to delete
COMPAD MENU
DELETING…
Wait for the next screen
DELETING…
DELETED
Wait for the next screen
ENT ADM NAME
_
Type NEW ADMIN’S NAME using the keypad.
COMPAD MENU
DELETE ADMIN
Find this option using UP/DOWN in COMPAD
MENU and press ENTER on keypad.

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Note: DO NOT forget this password as the ComPad will NOT work without
it.
To Delete the ADMIN from the lock, use the GET USERS option and
then the DELETE USER option as described in this document,
otherwise his/her fingerprint will still have access through that door.
ENT ADMIN PW
_
COMPAD MENU
ENROL ADMIN
NEW ADMIN added successful.
Type NEW numeric 4-digit Password using
the keypad.

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ENROL USER
See TIPS FOR BEST FINGERPRINT ENROLLMENT -(page 4)-
The name is entered using the keypad keys (up to 11 characters).
Characters will roll at the same cursor position if the same key is
pressed but if there is a pause of about 1 second, the same key will
enter characters at the next cursor position.
Note: pressing ‘0’ key on the keypad after entering the name will
abort the menu if a mistake is made
Recommendations
It’s highly recommended typing NAME SURNAME (use abbreviation if
too long) to identify each USER stored in the lock so that can be
removed easily later. See the example below:
Real User name: MICHAEL WILLIAMS –Too long for ComPad
Tips for registering: M WILLIAMS –MICHAEL WIL- MICHL WILLMS
COMPAD MENU
ENROL USER
ENROLLING…
<USER’S NAME>
Wait for the next screen
PLACE FINGER
ON SENSOR…
Keep finger on the fingerprint sensor.
ENTER NAME
_
Find this option using UP/DOWN in COMPAD
MENU and press ENTER on keypad.
Type the USER’S NAME by using the keypad.
PRESS SEND
On ComPad
Keep finger on the fingerprint sensor.

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SENDING
WAIT…
Keep finger on the fingerprint sensor.
ENROLLED OK
PUSH ANY KEY
Enrolment successful, move finger away.
NO LOCK RESP
PRESS ANY KEY
If ENROLMENT FAILS, this message will be
shown, in which case try again.

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GET USERS
This will download the USER list from the Lock.
The list stored in the ComPad will be deleted and after a while the
display will GET the current list from the lock.
ERASING LIST
WAIT…
Wait for the next screen
REPLACE OLD?
YES(1) NO(0)
GETTING LIST
WAIT…
Keep finger on FLEXI sensor (Max. 1 min)
LIST LOADED
PUSH ANY KEY
Get USERS successful.
COMPAD MENU
GET USERS
Find this option using UP/DOWN in COMPAD
MENU and press ENTER on keypad.
Press 1 to get the users from FLEXI to
Com.Pad or Press 0 to cancel and return
PRESS SEND
On ComPad
Keep finger on FLEXI sensor and Press send.
PLACE FINGER
ON SENSOR…
Place and Keep an UNREGISTERED FINGER
on the FLEXI sensor to ‘wake it up’.

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DISPLAY USERS
This menu must only be used if the USER list has been downloaded
previously from the lock (This must be done using the GET USERS
option to read the USERS LIST from the Flexi lock before the USERs
in a specific lock can be viewed or deleted
This displays ALL the fingerprints saved in the Lock ADMIN,
SUPERVISORS and USERS
Note: if a User is deleted from the Lock, it will NOT be deleted from
this list until the list has been downloaded again to update it, GET
USERS
SCROLL UP/DN
<SUPRV NAME>
Find the USER NAMES using the arrow BUTTONS.
COMPAD MENU
DISPLAY USER
Find this option using UP/DOWN in COMPAD
MENU and press ENTER on keypad.

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SEND LIST TO PC
This menu must only be used if the USER list has been downloaded
previously from the Flexi lock (This must be done using the GET USERS
option to read the USERS LIST from the Flexi lock before the USERs in
a specific lock can be viewed or deleted)
The ComPad Print PC
software must be installed.
Connect the ComPad to the
USB on the PC with a Mini-
USB cable.
Wait for the drivers to be
installed.
Open the ConnectiveTouch
ComPad Print software.
COMPAD MENU
SEND LIST PC
Find this option using UP/DOWN in COMPAD
MENU and press ENTER on keypad.
SENDING LIST
WAIT…
AND THEN CLICK PRINT USER LIST BUTTON - PC

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DELETE USER
Find this option in COMPAD MENU -(page 6)- (using the arrow
BUTTONS). Press ENTER key on keypad and display will show:
Note: if a User is deleted from the Lock, it will NOT be deleted from
this list until the list has been downloaded again using GET USERS
option.
SCROLL UP/DN
<USER’S NAME>
Find the USER’S NAME using the arrows.
DELETED!!
PUSH ANY KEY
Press any key. Deleted successful
COMPAD MENU
DELETE USER
Find this option using UP/DOWN in COMPAD
MENU and press ENTER on keypad.
DELETING…
<USER’S NAME>
Wait for the next screen
SENDING
WAIT…
Keep finger on the fingerprint sensor.

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DELETE ALL USERS
This deletes ALL Fingerprints in the Flexi Lock. ADMIN and USERS.
Note the Flexi Lock must be put into active MENU PRIOR to sending
the DELETE command by placing an UNREGISTERED finger for at least
5 seconds on the finger print sensor.
Note: if ALL Users is deleted from the Lock, it will NOT be deleted
from this list until the list has been downloaded again to update it,
GET USERS
DEL ALL USRS
YES(1) NO(0)
Place and Keep an unregistered finger on
the FLEXI sensor and press 1 to delete.
DELETED!!
PUSH ANY KEY
Press any key. Deleted successful
COMPAD MENU
DEL ALL USRS
Find this option using UP/DOWN in COMPAD
MENU and press ENTER on keypad.
SENDING
WAIT…
Keep finger on the FLEXI sensor and wait.

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SOFTWARE INSTALLATION
The ConnectiveTouch Print ComPad list software is provided to easy
find the enrolled personnel in a Flexi unit.
CD Software Installation
A CD is included to install the install the ConnectiveTouch Print
ComPad list software and USB drivers. Follow the next steps:
1. Open ComPad USB Driver folder
2. Double click on Setup.exe file
3. Follow the installation process
4. Open ComPad USB software folder
5. Double click on Setup.exe file
6. Choose the installation directory
7. Wait until the installation process finishes
8. Restart the PC
9. ComPad is ready to be used

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USING THE FLEXI UNIT
INTRODUCTION
Only ENROLLED USERS can have access to the secure area. Opening
the door is possible by placing the ENROLLED FINGER on the
fingerprint Flexi sensor located on the top edge of the Flexi unit.
OPENING THE DOOR –(ENROLLED USER)
GETTING ACCESS
Upon sensing a finger placed in the sensor area, the Flexi unit
‘wakes’ and enters the scanning and print matching stages. LED’s
surrounding the sensor provide visual notification of a failed or
successful fingerprint match
Step 1: Make sure the handle stays free in a horizontal position.
Step 2: Place the finger on the fingerprint Flexi sensor.
Step 3: Keep the finger on until bleep and flashing LED’s. (Note1)
Step 4: Push the handle down. (Note2)
Step 5: Push the door and get access to the secure area.
Note1: If intensive flashing and no audible notification, USER fingerprint is
not recognized. (Go to APPENDIX)
Note2: Handle will disengage in 5 seconds.
GETTING OUT –(SECURE AREA)
The Rear Handle (safe side) is permanently connected to the mortise
ensuring safe exit at all times, by anyone.