Lockly ACCESS TOUCH PRO User manual

USER MANUAL
ACCESS TOUCH PRO

TABLE OF CONTENTS
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12
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Section 1 - Product Highlights
Section 3 - Using Your Smart Lock
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3
4
5
6
7
8
1
Section 2 - Product Overview
2.1 Product Overview - Exterior
2.2 Product Overview - Interior
2.3 Getting the Most From Your Lockly
2.4 Pair Lock with Lockly AMZ App
2.5 Resetting Your Lock
2.6 Low Battery
2.7 Changing the Battery
1.1 Product Features
3.1 Adding a Fingerprint
3.2 Fingerprint Scanning Directions
3.3 Fingerprint Scanning Tips & Troubleshoot
3.4 Deleting Fingerprints
3.5 Adding Optional Secure Link Wi-Fi hub
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16
17
18
Section 4 - Locking and Unlocking
4.1 Locking/Unlocking with Fingerprints
4.2 Locking/Unlocking with Physical Key
4.3 Rain Mode
4.4 Welcome Mode
19
20
21
Section 5 - Important Notes
Section 6 - Cleaning
Section 7 - Safety Precautions
Table of Contents
For additional support scan or visit
Lockly.com/help or email [email protected]

SECTION 1.11
Advanced 3D Fingerprint Recognition
Biometric Fingerprint Recognition protocol stores up to 99 unique finger-
prints.
Accepts only actual fingerprints (no copies or lifted prints) for extra security.
Auto Lock Feature
Never worry that you forgot to lock your door. Custom auto lock feature can be set
to automatically lock 5 seconds up to 5 minutes after unlocking, making sure your
door is always secure.
External Battery and Physical Key Backup
Open with physical backup keys or access externally with emergency power
backup via 9V battery that attaches to external contacts and your registered
fingerprint.
Access Profile Duplication
Allows time saving, secure copying and pasting through the Lockly app of dupli-
cate fingerprint and eKey profiles from one lock to another lock.
Multi-door Locking Mode
Easily program all your Lockly smart locks to lock simultaneously with one touch
using the Lockly app, Amazon Alexa or Google Assistant.*
SmartSync Monitoring
Check real-time* door status and access history on your smartphone with Lockly
mobile app or through Lockly\OS™ online tool anytime, from anywhere.
1.1 Product Features
*Requires optional Secure Link Wi-Fi Hub (sold separately - www.Lockly.com)

SECTION 2.1 2
2.1 Product Overview - Exterior
Key Cylinder
9V Battery Backup
Socket
Fingerprint Sensor

SECTION 2.23
2.2 Product Overview - Interior
Battery Compartment
(4 x AA Alkaline Batteries)
Battery Cover
Thumbturn
Alert (beep) speaker
Reset Button
Program Button

SECTION 2.3 4
Thanks for purchasing your new Lockly. To get the most out of your lock be sure to
read completely through this manual to learn all of its features and capabilities.
Lockly smart locks are at their full potential when used with the free Lockly AMZ
app. Be sure to download to take advantage of all of the connected features.
If you have any questions or need help contact customer care at [email protected]
or online Lockly.com/help
To speak to a customer care representative, call (669) 500 – 8835 Monday to
Friday, from 11 AM to 7 PM PST You can also send an email to [email protected]
2.3 Getting the Most From Your Lockly

SECTION 2.45
To pair your lock with the free Lockly mobile app, you must have your Activation
Code available. The Activation Code is specific to your lock and is located on the
Activation Code Card included with you smart lock.
2.4 Pair Lock with the Lockly AMZ App
1. If you have not, download the Lockly AMZ app from the App Store or on
Google Play.
2. Open the App and create an account, or log into your existing account.
3. Select set up a new device.
4. Stand within Bluetooth range (10/ft or less) of lock and choose lock model you
wish to pair.
5. Turn on your Bluetooth through your phone settings and select start connecting
6. Choose the lock you wish to pair (e.g. Lockly Access Touch Pro) and select
Yes.
Continue to follow on-screen instruction to complete pairing and set-up.
The Activation Code is unique to each
specific lock. DO NOT LOSE IT. Keep it in a
safe place, as you will not be able to re-pair
or reset your lock without it.
ACC20221223
Activation Card
SAVE
Need help? Email: [email protected] | Support: [phone]

SECTION 2.5 6
2.5 Resetting Your Lock
Reset Button
Under battery cover
If you need to reset, you must have your Activation Code available. The Activation
Code can be found on the Activation Code Card that came with your smart lock.
Once the smart lock has been reset, all the data previously stored will be deleted.
See below which Reset procedure applies for you.
Never Connected to App
Press Reset Button for 3 seconds, and the smart lock will restart and reset.
Connected to App
In the Settings menu of the App, select Perform Factory Reset. The smart lock
will
restart and reset. After reset, you’ll need the Activation Code to reconnect the
App.
Note:
If you replace a new smartphone device, log in your existing Lockly account
on the smartphone and reconnect to the smart lock according to the APP prompts.

SECTION 2.67
Lockly Access Touch Pro will notify you with a continuous beep that it's time to
change
the batteries before they reach critical level. You should replace the
batteries
immediately to avoid the lock from shutting down and auto locking.
If you do not change the batteries after hearing the low battery warning alert
beeps, the alert will eventually stop. You will then have 3 chances to unlock using
your fingerprint. If unlocking was successful, the low battery warning alert will
come back on for one minute. The lock will then auto-lock (within 5 seconds)
and return to low battery mode.
Dead Battery
Condition Indicator Solution
Low Battery
Low battery warning
alert (continuous beep).
Replace batteries immediately to
avoid battery failure. Lock may
still operate for a short period (up
to 300 cycles) in low battery condition.
When there is no alarm
sound(continuousbeep)
and fingerprint access
is non-functional.
Replace batteries immediately.
Supplied physical backup keys
can be used to unlock the door.
Alternatively, use a 9V battery as
shown below to temporarily
activate the lock.
Hold a 9V alkaline battery against the
contact points located at the bottom
front side of the lock hold to activate
the fingerprint reader and scan a
registered fingerprint to unlock.
Once
unlocked, replace batteries
immediately.
2.6 Low Battery Alert
_ +
9V
Alkaline
battery

SECTION 2.7 8
2.7 Changing Batteries
• Make sure the batteries are correctly oriented.
• Replacement of batteries does not affect programmed data.
• Replace only with new batteries. DO NOT mix with used batteries.
Whenever batteries are replaced, reconnecting the smart
lock to your smartphone app is required. To downloaded
the app, visit:Lockly.com/app
Under normal use, batteries can last up to a year. Check batteries regularly and
change right away when the low battery alarm notification is heard. As a best
practice, always use new, major brand, alkaline batteries.
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RESET
PROGRAM
Open the battery compartment cover by unscrewing the screw located on
the top of the cover and sliding the cover up. Install four (4) new AA alkaline
batteries as shown. Reinstall cover and tighten screw.
Screw