Contacta Limited Portable InfoLoop User manual

Setting up
Place portable InfoLoop™Unit on the
desk or counter top between the
hearing aid wearer and the member
of staff so that:

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 Rear of unit, with in-built microphone,
Faces staff

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 Front of unit, with ‘T’ position label,
Faces hearing aid wearer
To Charge


 Plug in power supply unit

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 Connect flexible lead socket marked ‘PWR’ on the rear of
the portable InfoLoop™ Unit


 Unit may be charged while the system is in operation

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 When charging, the LED will illuminate constant red
Note: The unit will operate approximately 8 hours on fully charged batteries
Switching ‘ON’
Slide the switch on the left hand side of
the rear of the Portable InfoLoop™Unit
to the ‘ON’ position. See below:
If LED flashes red:


 Battery is low and requires charging
Portable InfoLoop™

Technical support
Contacta offers comprehensive technical
support for all its systems, including:


 Advice via telephone
helpline, fax or email

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 On-site visit by a Contacta
field service engineer


 Detailed installation and service
manuals supplied with every system
Customers have access to continuous
help and support, technical or administrative,
through the Contacta helpline.
Using the system
During normal operation the LED will flash
green when conversation is taking place.
This indicates that the system is working.
If hearing aid user does not pick
Up clear signal:


 Adjust position of portable
InfoLoop™Unit on desk or counter
to achieve optimum performance
for hearing aid user


 Draw hearing aid user’s attention to
the induction loop sign, to check their
device is in the ‘T’ position


 Ask the hearing aid user to check the
volume setting no their device
Using External
Boundary Microphone
If a number of people are speaking
together


 Insert microphone plug into socket
marked ‘EXT’ on rear of Portable
InfoLoop™Unit


 Position microphone on desk top in
front of those speaking
If several people are speaking together,
for example in a round table discussion,
place the external microphone in a
central position.
General
recommendations


 Put Portable InfoLoop™Unit on charge
after each Use, so that it is fully charged
and ready for the Next occasion.
alternatively plug the charger in
at all times if the unit is to be used on
a semi-Permanent basis.


 If not used regularly, the unit should be
left on charge constantly so that it is
ready when needed.
Contacta Inc Helpline
Email
[e-mail]
Telephone: [phone]
Contacta, Inc.
332 E. Lakewood Blvd.
Holland, MI 49424
Phone [phone]
Email [e-mail]