Sonova Unitron DX Insera 3 W 312 Dir User manual

Insera
in-the-ear (ITE)
hearing aid guide
A Sonova brand

Thank you
Thank you for choosing these hearing aids.
Unitron is a hearing solution company that
believes people should feel really good about
the entire hearing care experience, start to nish.
Our ingenious products, technologies, services
and programs oer a level of personalization
you can’t get anywhere else. Get ready to
Love the experience.
™
This user guide applies to the following models :
Year of introduction: 2020
Your hearing aids
Hearing healthcare professional: _______________
___________________________________________
Telephone: _________________________________
Model:_____________________________________
Serial number: ______________________________
Replacement batteries:
Size 10A Size 312
Warranty: __________________________________
Program 1 is for: ____________________________
Program 2 is for: ____________________________
Program 3 is for: ____________________________
Program 4 is for: ____________________________
Date of purchase:____________________________
Wireless models:
DX Insera™3 W 312 Dir
DX Insera™5 W 312 Dir
DX Insera™7 W 312 Dir
DX Insera™9 W 312 Dir
Non-wireless models:
DX Insera™3 312 Omni
DX Insera™5 312 Omni
DX Insera™7 312 Omni
DX Insera™9 312 Omni
DX Insera™3 10A Omni
DX Insera™5 10A Omni
DX Insera™7 10A Omni
DX Insera™9 10A Omni

Quick reference
10A
312
Table of contents
Your hearing aids at a glance ..................................................... 2
Warnings .................................................................................... 4
Putting your hearing aids in your ears.......................................14
Turning your hearing aids on and o ....................................... 16
Battery information...................................................................17
Tinnitus masker ....................................................................... 20
Operating instructions............................................................. 23
Using the telephone.................................................................28
Flight mode (DX Insera W 312 Dir only)..................................... 37
Accessories (DX Insera W 312 Dir only) .................................... 39
IIC remote (IIC hearing aids only) ..............................................41
Caring for your hearing aids ..................................................... 43
Cleaning your hearing aids....................................................... 44
Assistive listening devices....................................................... 46
Troubleshooting guide ............................................................. 47
Warning to hearing aid dispensers (tocomplywith the
U.S. Food and Drug Administration (FDA) regulations) ........... 52
Information and explanation of symbols................................. 54
Compliance information........................................................... 57
Patient feedback.......................................................................61
Additional notes....................................................................... 62
On O
Battery symbol Battery symbol
2 beeps
every
30 minutes
Changing batteries
Push button Rotary dial
switching programs
volume control
volume control
forward=louder,
back=soer
Low battery
warning
Battery size On/O
13
312
10
13
312
10

2 3
Your hearing aids at a glance
1 Microphone - sound enters your hearing aids
through the microphones. Microphone shield -
protects microphones from dirt & debris
2 Push button - switches between listening
programs or changes the volume level,
depending on your customized tting
3 Battery door (on & o) - close the door to turn on
your hearing aids, open the door all the way to
turn o your hearing aid or to change the battery
4 Rotary dial - controls the volume
5 Vent - aids in the reduction of occlusion making
your own voice sound better
6 Removal handle - assists in removing very small
hearing aids from the ear canal
Full shell/half shell/ canal directional
Mini canal omni
IIC (Invisible-in-the-canal)
CIC (Completely-in-the-canal)
1
2
3
4
5
1
2
4
3
5
1
2
4
3
5
6
1
2
3
5
6
1
2
3
5
6
Half shell/canal omni

4 5
Warnings
Changes or modications to the hearing
aids that are not explicitly approved by
the manufacturer are not permitted. Such
changes may damage your ear or the hearing
aids.
The intended use of hearing aids is to
amplify and transmit sound to the ears and
hereby compensate for impaired hearing.
The hearing aids (specially programmed for
each hearing loss) must only be used by the
intended person. They should not be used
by any other person as they could damage
hearing.
Hearing aids should only be used as
directed by your physician or hearing care
professional.
Hearing aids will not restore normal
hearing and will not prevent or improve a
hearing impairment resulting from organic
conditions.
Do not use your hearing aids in explosion
hazard areas.
Allergic reactions to hearing aids are unlikely.
However, if you experience itching, redness,
soreness, inflammation or a burning
sensation in or around your ears, inform your
hearing care professional and contact your
physician.
In the unlikely case that any parts remain
in the ear canals aer the removal of
the hearing aids, contact a physician
immediately.
Hearing programs in the directional
microphone mode reduce background
noises. Please be aware that warning signals
or noises coming from behind, e. g. cars, are
partially or entirely suppressed.
These hearing aids are not for children
below 36 months. The usage of this device
by children and individuals with cognitive
impairment should be supervised at all times
to ensure their safety. The hearing aids are
small devices and contain small parts.
Do not leave children and individuals with
cognitive impairment unsupervised with

6 7
these hearing aids. If swallowed, consult
a physician or hospital immediately as the
hearing aids or their parts can cause choking.
Do not make a wire connection from your
hearing aids to any external audio sources
like radio etc. That could cause injuries on
your body (electric shock).
The following is only applicable for persons
with active implantable medical devices
(i.e. pacemakers, debrillators, etc.):
- Keep the wireless hearing aids at least 15
cm (6 inches) away from the active implant.
- If you experience any interference, do not
use the wireless hearing aids and contact
the manufacturer of the active implant.
Please note that interference can also
be caused by power lines, electrostatic
discharge, airport metal detectors etc.
Special medical or dental examination
including radiation described below, may
adversely aect the correct functioning of
your hearing aids. Remove and keep them
outside the examination room/area before
undergoing:
- Medical or dental examination with X-ray
(also CT scan).
- Medical examinations with MRI/NMRI scans,
generating magnetic elds.
- Hearing aids don’t need to be removed
when passing security gates (airports etc.).
If X-ray is used at all, it will be in very low
doses, and will not aect the hearing aids.
Use of this equipment adjacent to or stacked
with other equipment should be avoided
because it could result in improper operation.
If such use is necessary, this equipment and
the other equipment should be observed to
verify that they are operating normally.
Use of accessories, transducers and cables
other than those specied or provided by the
manufacturer of this equipment could result
in increased electromagnetic emissions or
decreased electromagnetic immunity of this
equipment and result in improper operation.

8 9
Special care should be exercised in wearing
hearing aids when maximum sound pressure
levels exceed 132 decibels. There may be
a risk of impairing your remaining hearing.
Speak with your hearing care professional to
ensure the maximum output of your hearing
aids is suitable for your particular hearing
loss.
Battery warnings
Never leave hearing aids or batteries
where small children and pets can reach
them. Never put hearing aids or batteries
in your mouth. If a hearing aid or battery is
swallowed, call a physician immediately.
Warnings specic to the
DX Insera W 312 Dir model:
Your hearing aids operate in the frequency
range of . GHz–.8 GHz. When flying
please check if flight operator requires
devices to be switched into flight mode.
Portable RF communications equipment
(including peripherals such as antenna
cables and external antennas) should
be used no closer than 30 cm (12
inches) to any part of the hearing
aids, including cables specied by the
manufacturer. Otherwise, degradation of
the performance of this equipment could
result.

10 11
Precautions
The use of hearing aids is only part of
hearing rehabilitation; auditory training and
lip reading instruction may be required as
well.
In most cases, infrequent use of hearing
aids does not provide full benet. Once you
have become accustomed to your hearing
aids, wear your hearing aids everyday all
day.
Your hearing aids use the most modern
components to provide the best possible
sound quality in every listening situation.
However, communication devices such as
digital cell phones can create interference
(a buzzing sound) in hearing aids. If you
experience interference from a cell phone
being used close by, you can minimize this
interference in a number of ways. Switch
your hearing aids to another program, turn
your head in a dierent direction or locate
the cell phone and move away from it.
Labeling
The serial number and year of manufacture are
located on the outside of the hearing aid.

12 13
The performance of the individual hearing aids
may vary with individual cell phones. Therefore,
please try this hearing aid with your cell phone
or, if you are purchasing a new phone, please
be sure to try it with your hearing aid prior to
purchase.
Mobile phone compatibility rating
Some hearing aid users have reported a buzzing
sound in their hearing aids when they are using
cell phones, indicating that the cell phone and
hearing aid may not be compatible. According
to the ANSI C63.19 standard (ANSI C63.19-
2006 American National Standard Methods of
Measurement of Compatibility Between Wireless
Communications Devices and Hearing Aids), the
compatibility of a particular hearing aid and cell
phone can be predicted by adding the rating for
the hearing aid immunity to the rating for the cell
phone emissions. For example, the sum of the
hearing aid rating of 4 (M4) and a telephone rating
of 3 (M3) would result in a combined rating of 7.
Any combined rating that equals at least 5 would
provide “normal use”; a combined rating of 6 or
greater would indicate “excellent performance.”
The immunity of this hearing aid is at least
M4/T4*. The equipment performance
measurements, categories and system
classications are based upon the best
information available but cannot guarantee that
all users will be satised.
* For models featuring a telecoil input option

14 15
Removing your hearing aid
1. To remove your hearing aid,
grasp it with your thumb and
index nger. If your hearing
aid has a removal handle,
gently pull on it to remove
your hearing aid.
2. Move your jaw up and down
or apply pressure to the back
of your ear to help loosen the
hearing aid.
Do not use the controls or the
battery door to remove your hearing aids.
1.
2.
Putting your hearing aids in your ears
Your hearing aids may be color-coded on the
battery door and/or the label on the hearing aid:
red=right ear; blue = le ear.
Inserting your hearing aid
1. Hold the hearing aid between
your thumb and index nger
with the battery door facing
away from your ear.
2. If your hearing aid has a
removal handle, insert by
holding the hearing aid with
the removal handle at the
bottom.
3. Gently insert the canal portion
of the hearing aid into your
ear using your index nger
to push back and tuck the
hearing aid completely into
place. It should t snugly and
comfortably. Gently pull down and back on
your earlobe to help you insert the hearing
aid into your ear canal more easily.
1.
2.
3.