Starkey Hearing Technologies BTE 13 User manual

Made for iPhone®
MANUAL

Table of Contents
Overview
BTE 13 4
Preparation
Batteries/Battery Indicators 6–9
Insertion and Removal 10–11
Instant Fit Earbud or Custom Eartip 12–14
Operation
On & Off 15
Adjusting Your Hearing System 16
Pairing with an iOS Device 16–21
Cell Phone Use 20–21
Hearing System Care
Instrument Care 22
Standard Tubing/Thin Tubing 23–24
Service and Repair 26
Troubleshooting Guide 27
Tips for Better Communication 28–30
Safety Information 31–33
FDA Information 34–37
FCC Information 38–39

4
Overview
Features, Controls and Identification
Your BTE hearing system
controls include:
1. Hearing Instrument
2. Earhook
3. Microphones
4. Push Button (memory control)
5. Battery Compartment,
Location of serial number
(inside battery compartment)
6. Location of left/right side indicator
7. Location of manufacturer’s name
and model name
Comfort Fit Solutions:
8. Standard Earmold with tubing
9. Universal thin tube with
instant fit earbud
10. Universal thin tube with
custom eartip

5
Overview
10
9
8
1
4
2
3
6
7
Serial Number
00-000000
5

6
Preparation
Batteries
Your hearing system uses a battery as its
power source. This battery size can be
identified by the orange (13) color code
on the packaging.
To insert or replace the battery:
1. Use the nail grip on the battery door.
2. Open the battery door gently and
remove the old battery.
3. Remove the tab from the new battery.
Wait 3-5 minutes after removing tab
before inserting battery.
4. Line up the battery’s “+” sign (flat side
of the battery) with the “+” on the
battery door.
5. Close the battery door.

7
Preparation
3
1 2
4
5
BTE 13

8
Preparation
Battery Indicators
An indicator will sound when the battery
voltage is low. You have approximately
30 minutes* to replace the battery. An
indicator may also sound just before the
battery stops working.
Helpful Hints
• NEVER FORCE THE BATTERY DOOR
SHUT; this could result in serious
damage; if the door will not close
securely, check that the battery is
inserted correctly.
• Do not open the battery door too far
or damage is likely to occur.
• Dispose of used batteries immediately
in the proper waste or recycling
container.
• Batteries vary in size and performance.
Your hearing care professional is your
best source for lifespan estimates
and verification that you are using the
proper size and type.
* Actual time between low battery indicator and shut down will vary
depending on environmental noise levels and brand of battery used.

9
Preparation
Warnings
Batteries are dangerous if swallowed.
To help prevent the accidental
ingestion of batteries:
Keep out of reach of children and pets
Check your medications before
taking them – batteries have been
mistaken for pills
Never put batteries in your mouth,
as they can easily be swallowed
NATIONAL BUTTON BATTERY
INGESTION HOTLINE: [phone]

10
Preparation
Insertion and Removal
To insert the custom earmold:
1. Hold the custom earmold with your
thumb and forefinger on the outer side
near the tubing.
2. a. Tilt your hand slightly forward and
gently insert the canal tip of the
custom earmold into your ear canal.
b. Rotate the custom earmold
backward.
3. Softly press the custom earmold into
place with your fingertip.
4. Carefully place the BTE behind your
ear wrapping the earhook over the top
of your ear.
To remove the custom earmold:
Take the instrument from behind your ear
and gently pull the custom earmold outward.
Pulling lightly down on the earlobe may help
loosen the custom earmold as it is removed.

11
Preparation
1 2
3 4

12
Preparation
Instant Fit Earbud or Custom Eartip
To insert the instant fit earbud or
custom eartip:
1. Insert the instant fit earbud/custom
eartip into your ear canal.
2. Gently wrap the BTE over your ear
until it rests securely behind your ear.
3. Place the lock in the concha bowl of
your ear.
To remove the instant fit earbud or
custom eartip:
1. Remove the lock from the concha bowl
of your ear.
2. Remove the hearing instrument from
behind your ear.
3. Gently grasp the tubing at the opening
of the ear canal and pull outward.

13
Preparation
3
1 2

14
Preparation
Helpful Hints
• Minor irritation and inflammation
may occur as your ear becomes
accustomed to having an object in it;
if so, please contact your hearing
care professional.
• If an actual allergic reaction occurs,
alternative earmold materials are
available; contact your hearing
care professional.
• Severe swelling, discharge from the
ear, excessive wax or other unusual
conditions warrant immediate
consultation with a physician.

15
Operation
On & Off
To turn ON: Insert a battery and
completely close the
battery door.
To turn OFF: Open the battery door
until the battery no longer
touches the battery contacts.
Your instrument has a Power-On delay and
may require a few seconds to power on.
You may hear a tone series indicating that
your hearing instrument is powered on.

16
Operation
Adjusting Your Hearing System
To adjust your hearing system with your
iOS device:
Download the TruLink Hearing Control app
from the App Store
SM
or use the native iOS
on your device (see Pairing Your Hearing
System to the iOS Device section below).
For more detailed information on hearing
system functionality with the app, open the
app and touch the iicon. Detailed instructions
are located there.
Pairing Your Hearing Instruments to
the iOS Device
To adjust your hearing instruments with your
iOS device, you must ‘pair’ the two together
so they can communicate. Please follow the
instructions to ‘pair’ your iOS device and
your hearing instruments.
IMPORTANT: Before completing the following steps,
ensure Bluetooth®is enabled on your iOS device.
Within the Settings menu, go to Bluetooth and
toggle to On.

17
Operation
1. Locate then tap the Settings icon
on your iOS device.
2. Within the Settings menu go to
General > Accessibility > Hearing
Devices
3. While the iOS device searches for
the hearing instruments, open and
close the battery door on your
hearing instruments (this puts the
hearing instruments into pairing
mode).
4a. If your name does not appear in the
“Devices” list within 5-7 seconds, tap
Accessibility in the upper left corner,
then tap Hearing Devices.

18
Operation
4b.You will see your first name and
hearing instrument (e.g. “Chris
Hearing Devices” or “Christopher H/
As” depending on the length of the
first name) when the iOS device first
discovers the hearing instruments.
5. Tap on the Hearing Device Name
to connect the hearing instruments
to the iOS device.
6. You will see two pairing requests (one
for each hearing instrument). Select Pair
for each request. These requests may be
several seconds apart.

19
Operation
7. Pairing is complete.
You are now ready to use your iOS device
to adjust your hearing instruments. You can
adjust either with the native iOS controls or
with the TruLink app.
To access the native iOS hearing instrument
controls, triple-click the Home button on
your iOS device. From this screen you can
adjust the volume, select memory or use
your iOS device as a remote microphone.

20
Operation
Select Start Live Listen to stream the iOS
device microphone input directly into your
hearing instruments. Point the iOS device
microphone toward the audio source.
To minimize background noise and provide
the best signal, place the iOS device as close
to the source as possible.
Right Volume/Left Volume allows you to
increase and decrease volume for each
hearing instrument individually.
Turn off Adjust Independently to make
changes to both hearing instruments
simultaneously.
Normal indicates the name of a memory
setting in the hearing instrument. You can
select from any memories shown in the list
to change the hearing instruments to that
memory setting.