Contemporary Research QIP-HDMI 2 User manual

Contemporary Research 1 QIP IPTV Encoders
Product Manual
QIP™ IPTV Encoders
June, 2018
4355 Excel Pkwy, Suite 600, Addison, TX, 75001
Phone: [phone] • Toll-Free: 888-972-2728 • Fax: [phone]
E-Mail: [e-mail] Website: http://www.contemporaryresearch.com

Contemporary Research 2 QIP IPTV Encoders
Table of Contents
Table of Contents................................................................................................................................ 2
Overview ............................................................................................................................................. 3
Video and Audio Assignment .............................................................................................................. 4
Installation Overview ......................................................................................................................... 5
First Things .............................................................................................................................................. 5
Inputs...................................................................................................................................................... 5
PC and Other Source Scaling..................................................................................................................... 5
Advanced Setup ....................................................................................................................................... 5
IPTV ........................................................................................................................................................ 5
EAS Emergency Alert Service..................................................................................................................... 5
Reset Options (Just a short press on designated buttons) ........................................................................... 5
Installation - Settings......................................................................................................................... 6
Front Panel Menus.................................................................................................................................... 6
Program A and Program B......................................................................................................................... 7
Common .................................................................................................................................................. 8
Advanced................................................................................................................................................. 9
Web Pages..............................................................................................................................................10
Firmware Updates............................................................................................................................. 10
Using VLC Media Player to Test Streaming....................................................................................... 11
QIP Setup ...............................................................................................................................................11
VLC Setup ...............................................................................................................................................11
Specifications........................................................................................................................................ 12
RKU Universal Rack Mount Kit.......................................................................................................... 13
The software included in this product contains copyrighted software that is licensed under the GPL. You may obtain the
complete Corresponding Source code from us. Request license and version info by contacting Contemporary Research,
contemporaryresearch.com/contact/contact-us/.

Contemporary Research 3 QIP IPTV Encoders
Overview
QIP-HDMI 2
QIP-SDI 2
QIP-SDI HDMI
QIP-YPB2
The new QIP series of IPTV encoders offer a totally new technology for H.264 IPTV encoding and distribution. All models
feature dual encoders to achieve a lower cost per IP stream. Dual hardware scalers offer total control over video
resolution, widescreen formatting and bitrate. Conversion of VGA and PAL video is fully supported as well.
Both SPST streams can be encoded as MPEG4 H.264 or MPEG2 and sent as UDP or RTP Unicast or Multicast streams.
Models are available with HDMI or SDI inputs, as well as Composite for video or captioning data.
Captioning is also encoded from embedded SDI 708/608 data. Audio options include embedded audio, digital SPDIF, and
analog stereo –and SAP second audio language programs can be defined as well. Closure and voltage inputs are available
to trigger an EAS broadcast. Both streams will switch to a defined input, and will revert to current inputs when the event
ends. QIP IPTV Encoders can be set up and monitored via onboard Web pages, and updates can be performed over IP or
USB.
There are three QIP models that support a mix of HDMI, SDI, Component and Composite inputs –allowing a wide choice
of sources using one or two QIP encoders in one rack space.
QIP-HDMI 2 - Two HDMI inputs (unencrypted)
QIP-YPB 2 - Two Component YPbPr inputs
QIP-SDI 2 - Two SDI inputs, up to 3G (8 SDI audio pairs)
QIP-SDI HDMI - One SDI (up to 3G, 8 SDI audio pairs) and one HDMI input (unencrypted)
Shared Features
•Two Composite/CC video inputs for encoding, or captioning,
•Two analog mini Stereo and two RCA SPDIF coax audio inputs
•Creates up to two high-definition SPTS UDP or RTP Unicast or Multicast IPTV streams, encoded as H.264 or
MPEG2, two programs can be carried in one MPTS stream if required
•Converts stereo and PCM to stereo AAC or MP12, passes through AC-3 audio
•Can create SAP dual-language audio for each program
•Accepts 608/708 embedded captioning, decodes Line 21 captioning from composite video inputs
•Dual hardware scalers accept up to 1080p 3G video, including 60/30 Hz, 1080psf24 and PAL formats, and can
deliver programs at a fixed or native resolution
•Contact and voltage inputs can trigger EAS broadcasts
•Setup and monitor with front-panel menus or Ethernet/USB Web pages
•Updates over Ethernet or front-panel USB, one app updates all models
•May be rack-mounted two-across, delivering up to 4 IPTV streams in one rack space, with a mix of inputs

Contemporary Research 4 QIP IPTV Encoders
Video and Audio Assignment
Each QIP model has a set of rules regarding how video and audio is selected for Program A and B, with limits primarily for
SDI inputs and audio. The X/Y table for each shows valid input combinations for Programs A and B. For example, reading
across Program A for the QIP-SDI 2, you can select SDI 1, SDI 2, or Video 2. Reading down for Program B, you can select
SDI 1, SDI 2, or Video 1.
QIP-SDI 2
Program B
Program A
SDI 1
SDI 2
Video 1
Video 2
SDI 1
✓
✓
X
✓
SDI 2
✓
✓
✓
X
Video 1
X
✓
✓
✓
Video 2
✓
X
✓
✓
QIP-SDI HDMI
Program B
Program A
SDI
HDMI
Video 1
Video 2
SDI
✓
✓
X
✓
HDMI
✓
✓
✓
X
Video 1
X
✓
✓
✓
Video 2
✓
X
✓
✓
Audio Restrictions - You cannot select:
•SDI 1 pairs if Video 1 is selected as a video input.
•SDI 2 pairs if Video 2 is selected as a video input.
•More than two SDI 1 or SDI 2 pairs (of 8 pairs)
•Both SPDIF inputs and more than one SDI pair from the
same SDI input
•The same audio pair for Programs A and B If one SDI
input is patched to both encoders
Captions - You cannot select:
•SDI 1 closed captions if Video 1 is selected
•SDI 2 closed captions if Video 2 is selected
Audio Restrictions - You cannot select:
•SDI pairs if Video 1 is selected
•More than 2 SDI pairs
•Both SPDIF inputs and more than 1 SDI pair
Captions: You cannot select:
•SDI closed captions if Video 1 is selected
QIP-HDMI RGB
Program B
Program A
HDMI
YPbPr
RGBHV
Video 1
Video 2
HDMI
✓
✓
✓
✓
X
YPbPr
✓
✓
X
X
✓
RGBHV
✓
X
✓
X
✓
Video 1
✓
X
X
✓
✓
Video 2
X
✓
✓
✓
✓
QIP-YPB 2
Program B
Program A
YPbPr 1
YPbPr 2
Video 1
Video 2
YPbPr 1
✓
✓
X
✓
YPbPr 2
✓
✓
✓
X
Video 1
X
✓
✓
✓
Video 2
✓
X
✓
✓
No audio or caption restrictions
No audio or caption restrictions

Contemporary Research 5 QIP IPTV Encoders
Installation Overview
First Things
Always start by defining video and audio inputs by selecting the QUICK menu. Press SETUP, move left or right and press
SELECT. Use Up - Down and Right –Left, then SELECT to save your choices. You can test streams offline via a PC and VLC
software (see page 15).
Inputs
Just a few things to know:
•HDMI –the input can’t pass encrypted HDCP content, accepts up to 1080p (output as 1080p with Auto
Resolution on) and can work with 60/30 Hz, VGA standard, and PAL video. For more information, view our
Support Blog on Using HDMI Sources.
•SDI –Accepts up to 1080p video, as well as 30/60 and PAL refresh rates. Captioning can be embedded or from
the CC port, audio is embedded or from a separate audio input
•Video –Accepts NTSC or PAL video, check the previous page for rules
•None –Choose None for the Program B, to make the encoder a single-program unit
PC and Other Source Scaling
In general, PC video via HDMI 1080p will be very close edge-to-edge, as the data from HDMI provides the information
needed to exactly scale the image. Some TVs vary in how they present the scaled image, the best for LG will be the Just
Scan mode, Normal for Visio, or similar for other brands. In Auto Resolution mode, 1080p will be output as 1080p.
Advanced Setup
Once you get to the more advanced options, such as setting up MPEG2/H.264, Unicast and Multicast operation–you can
still use the front-panel menus, but the Web pages will be quicker. See page 9 to learn how to use the front-panel USB
port to view the Web pages. Once you set the feature, you can plug and play with all QIP Encoders.
IPTV
There can be up to 2 SPTS (Single Program Transport Stream) streams, one from each encoder, set to MPEG4 H.264 or
MPEG2, at a fixed or variable bitrate, set for each Program. Ethernet format can be UDP or RTP. Unicast, where the
stream is pointed at one specific player, works on all networks, bandwidth permitting. Multicast will only work of all of the
site’s routers and switches support Multicast IGMP operation. In the rare case that the site wants two programs in one
stream (MPTS Multiple Program Transport Stream), that option can be set in the Advanced menu.
EAS Emergency Alert Service
You can select any video and audio input as the EAS source. A latching contact closure (NO –SW and GND) or 5-24 VDC
voltage will trigger the event (GND and V+), and restore to the previous inputs when released.
Reset Options (Just a short press on designated buttons)
•Pressing the Left and Right arrows does a soft encoder reboot (some components like HDMI aren’t reset)
•Resetting power will reset all system components without changing settings
•Pressing Left and Right arrows during power-up resets to custom AV settings (see Advanced menu page).
•Pressing Up and Down during power-up clears everything, resets to factory settings –use with caution

Contemporary Research 6 QIP IPTV Encoders
Installation - Settings
The following menus are the same for all QIP IPTV Encoders. We will base the examples on the QIP-HDMI 2, the unique
video and audio input selections are noted on Page 4.
•Front Panel. Press the SETUP button use the Up/Down buttons to move through menus, Left/Right to change
settings, then press SELECT to store the changes at each step.
oSelect a menu group (Quick, A, B, Common, Advanced), then SELECT to view that group’s menus
oPress SETUP to move back to other menu groups
oPressing the left and right buttons together will reboot the unit
•Ethernet. Access the onboard Web pages. Helpful for remote access when system is fully integrated with site
Ethernet.
•USB-Web. Access Web pages from front-panel USB port, simplest solution for full setup, requires no IP setup or
connection, connect from the front of the equipment rack.
Front Panel Menus
There are five groups of menus you can choose from:
•Quick Setup supplies just the few settings for video and audio inputs.
•Program A goes deeper in to all the options for the first source
•Program B does the same for the second program
•Common menus set the core values for the entire QIP, such LCD brightness, unit name and other options
•Advanced menus set special options for Program A and B, Common settings
Quick (selections for QMOD-HMDI 2 shown below)
Video A Inpt
Selects the video input for Program A
HDMI 1| HDMI 2 | Video 1| Video 2
Audio A Inpt
Selects the audio input for Program A
None | HDMI 1| HDMI 2 | SPDIF 1 | SPDIF 2 | Analog 1| Analog 2
Video B Inpt
Selects the video input for Program B
None | HDMI 1| HDMI 2 | Video 1| Video 2
Audio B Inpt
Selects the audio input for Program B
None | HDMI 1| HDMI 2 | SPDIF 1 | SPDIF 2 | Analog 1| Analog 2

Contemporary Research 7 QIP IPTV Encoders
Program A and Program B
There are two separate menus for Program A and B (examples below for the QIP-HDMI 2)
Encoder Settings
Sets video and audio properties for the program
Video Input
Select the video input (Program B adds the option to select NONE)
HDMI 1| HDMI 2 | Video 1| Video 2
Input Res
Displays resolution of current source
Output Res
Set the Program output resolution, auto resolution will override this setting
1080i | 720p | 480p | 480i | 576i
Auto Out Res
When set to On, the QIP will automatically output the program as the same resolution as the
source, including 1080p. Default is On. On | Off
Vid Bitrate
Bitrate is adjustable in half steps from 9-20 Mbps for MPEG2, 5-10 for H.264 HD, less for SD.
Default rate will be 18 or 9 Mbps, set to 18 or below for dual-channel operation.
Video Format
Select MPEG2 or H.264
Aspect Ratio
Menu visible when there is a 480i source. Sets the video to display the 480i video as 4:3 or 16:9.
4:3 | 16:9
Aud 1 Input
Sets audio for the currently selected source. If you plan on switching sources in your
application, select each video input, then select the associated audio. The audio will then
automatically follow the selected video input.
None | HDMI 1 |HDMI 2 | SPDIF 1 | SPDIF 2 | Analog 1| Analog 2 (SDI can now select pairs 1-
8)
Aud 1 Format
Selects audio format for stereo PCM or analog audio. AAC | MP12
Aud 1 Lang
Displays metatext for audio channel language.
English | Spanish | Portuguese |French |German
Aud 2 Input
Sets the source for the second SAP audio track for the selected video input. Audio will be in
MPEG 1 Layer 2 format
None | HDMI 1 |HDMI 2 | SPDIF 1 | SPDIF 2 | Analog 1| Analog 2 (SDI can now select pairs 1-
8)
Aud 2 Lang
Displays metatext for SAP audio channel language.
English | Spanish | Portuguese |French |German
Chan Name
Enters channel (Program) short name, up to 7 characters. QIP A or QIP B is default text.
Press right or left arrow to start editing, use Up and Down arrows to select character.
No Vid Color
Sets background color displayed when no video is present
Orange | Purple (default) | Green
Sync TrigLev
May help how fine details are displayed for component input 1-4. Only on Web page.
Clock Phase
RGB/Component input, can improve sharpness for some videos or signage 1-6
CC Source
Selects source for captioning, Line 21 from NTSC, 708/608 from SDI (ex: QIP-SDI2)
None | Video 1 | Video 2 | SDI 1 | SDI 2
Horiz Freq
Shows horizontal frequency of source
Vert Freq
Shows vertical frequency of source
Horiz Adjust
At the Horizontal menu, press the SELECT button to start the process –you will see a white bar
in the middle of the QIP display.
- Up zooms the video horizontally, while Down scales the video down
- Left moves the video left, Right moves the image right
- The solution is automatically saved for that resolution. Repeat for other resolutions, if needed
Vert Adjust
Same as above, Up/Down positions video, L/R zoom and shrink
IP Settings
Defines streaming properties
Eth Protocol
Selects UDP or RTP Ethernet protocol
UDP Mode
Selects UDP mode, sub menus change depending on mode
Unicast | Multicast
Dest Uni Addr
Enter destination IP address for unicast
DstMultiAddr
Enter IP address for multicast
Dest IP Port
Enter UDP port for unicast or multicast

Contemporary Research 8 QIP IPTV Encoders
Common
This series of menus sets global values for QIP operation. Gray sections cannot be changed on Web pages.
LCD Contrast
Contrast 1-15
LCD Bright
Display brightness 1-16 (if you set too low, you can change via Web page)
Clear PWD
Press Select to clear password –accessible only in the front-panel menu
IP Mode
Static or DHCP
IP Address
192.168.001.231
Left/Right steps through each group, click Up or Down arrow to step one at a time, hold down
to move faster. Address also appears on LCD when QIP restarts.
Gateway
192.168.001.010
Quad address –Left/Right steps through each group, click Up or Down arrow to step one at a
time, hold down to move faster.
Subnet Mask
255.255.255.000
Subnet has a limited range of combinations, so this function is simplified
Left/Right steps through each group, click Up or Down arrow for options
Mac/SN
Displays Mac address - the last 3 pairs identify the serial number
Unit Name
Create unique name for the QIP
QMOD* Version
Starts with current version, use left and right arrows for versions of all software modules
*At present, a few settings use QMOD as both encoders share similar menus.

Contemporary Research 9 QIP IPTV Encoders
Advanced
This series of menus sets global values for QIP operation.
A-Pgm Number
Sets a specific Program number 1-65535, default is 1 for A, 2 for B.
A-Source ID
Sets Source ID 1-65535
A-Bitrate Mode
Only visible when QIP outputs on Ethernet only. Selects Constant or Variable rate
A-QMODIPPort*
Sets Source IP port for streaming (2728 default)
A-Mcast TTL
This Time To Live function assures that multicast streams don’t loop forever when they’re not
being used. 0-255 - Typical settings:
0- restricted to the same host, will not be forwarded by any interface
1-restricted to the same subnet, won’t be forwarded by router
32-(default) restricted to the same site
64- restricted to the same region
128- restricted to the same continent
A-AVDropped
Counts the number of frames dropped for testing, press right arrow to clear
A-MPEG2DcDly
Sets encoding MEPG2 delay from 200 to 500 ms. Note that internal buffer operation adds 150
ms.
A-MPEG4DcdDly
Sets encoding MPEG4 delay from 300-500 ms. See above.
B-Pgm Number
Sets a specific Program number 1-65535, default is 1 for A, 2 for B.
B-Source ID
Sets Source ID 1-65535
B-Bitrate Mode
Selects Constant or Variable rate
B-QMODIPPort*
Sets Source IP port for streaming (2729 default)
B-Mcast TTL
This Time To Live function assures that multicast streams don’t loop forever when they’re not
being used. 0-255
B-AVDropped
Counts the number of frames dropped for testing, press right arrow to clear
B-MPEG2DcDly
Sets encoding MEPG2 delay from 200 to 500 ms. Note that internal buffer operation adds 150
ms.
B-MPEG4DcdDly
Sets encoding MPEG4 delay from 300-500 ms. See above.
Fan Speed
Fan speed in percent, operation is automatic
Temperature
Processor temperature, tends to hover around 139 degrees
EAS Video
Selects video input to use when an Emergency Alert has been triggered, may be any input
EAS Audio
Selects audio input to use when an Emergency Alert has been triggered, may be any input
IP TS Mode
Sets SPTS or MPTS for IPTV streaming. When set to MPTS, the A and B IP Ports will have the
same address, using the last defined address.
CVCT
Activates inclusion of virtual channel ID and short Name in the video stream.
On (default) | Off
Telnet Port
23 (default)
IP port for Telnet communication –Click or hold Up or Down to set.
Setup Lockout
On or Off On locks out Setup button
Pressing Setup and the Right key will unlock Setup until the QIP is reset.
Save Data
Custom Reset –saves current settings to use for Reset
Reset
Select Factory Default or Custom settings
IP Speed
Auto | 100 Mbps
Reboot
Left or Right arrow cycles between Reboot, AV Dropped, FIFO Full counts, reset from Web page

Contemporary Research 10 QIP IPTV Encoders
Web Pages
You can also access all the settings via the onboard Web pages.
Access by pointing your browser to the unit’s IP address.
Or use the front-panel USB port this way:
•Go to Windows Control Panel /Network and Sharing
Center/Change Adapter Settings
•Right-click on the USB Ethernet/RNDIS Gadget, and right-click
Properties
•Select Internet Protocol Version 4, select Properties and enter
oIP Address: 192.168.227.228
oSubnet mask: 255.255.255.0
•Enter 192.168.227.227 in your browser to see the QIP web pages
•Once this is set, the same settings apply to all QIP units
Firmware Updates
CR Toolbox
CR Toolbox is a universal application designed for Contemporary
Research products. CR Toolbox is Windows based, compatible with
versions XP SP3 through Windows 10.
When launched, it will automatically search and connect
Contemporary Research devices over IP or USB. For QMOD and QIP
encoders, CR Toolbox will present a list of found units. A user can click
on a name and view the unit’s Web page or select one or more units
for a firmware upgrade.
CR Toolbox will automatically search for new firmware for download,
as well as new manuals and technical information.
Download CR Toolbox from our website at
www.contemporaryresearch.com.

Contemporary Research 11 QIP IPTV Encoders
Using VLC Media Player to Test Streaming
The simplest way to test IPTV operation is to use a PC with VLC Media Player onboard. For a streaming test, use your PC
and QIP off-line from a network. Use an IP cable between the PC and QIP (it will auto-sense and make it a crossover
cable). Set the QIP’s quad address to the same as your PC (usually 192.168.0.xxx or 192.168.1.xxx), set the last number on
the QIP to be different than your laptop. With this setup, you can test Unicast and Multicast streaming. If you stream over
your network, Unicast usually works, but you’ll shut down the network if it’s not set up for Multicast and IGMP. Get
approval from your IT staff before doing a streaming test on an Ethernet network.
QIP Setup
Using the onboard Web Common page or front panel menus:
•Select the UDP Mode to Unicast
•Enter the IP Quad address of your PC for the Unicast Address
•For Multicast, use the default multicast address
•The default Destination IP Port is 1234, you can change if needed
•Click Make Changes
If your PC and the QIP are on the same network, the video is now streaming to your PC. I’m using Unicast as most
networks aren’t set up for Multicast as yet. Unicast will easily work in your home or integrator shop. If you’re at a
customer’s site, you’ll want to get approval by the IT department before streaming any content.
VLC Setup
Launch VLC on your PC. If you need to download the software,
make sure that your download the app from VideoLAN only –
there are many phishing sites that include malware with the
VLC download.
•Click the Media menu and select the Open Network
Stream option
•Enter udp://@:1234 or the port you defined above
•Click Play to watch the video
•For multicast, include multicast group address as well, such
as udp://@239.0.27.34:1234
Unicast
This form of Video over Ethernet creates a link from the QIP to a specific IP receiver. The pros are that this stream will
operate over most current networks and routers. The takeback is that you can only stream to one receiver at a time, and
you need to set up the link within the QIP.
Multicast
Multicasting is a more intelligent solution, as you can broadcast the stream with a multicast address, and the routers and
switches do the work of sending and copying the stream to receivers that request it.
The usual catch for integration is that not all routers can handle multicasting. All of the site's routers and switches must
have multicasting and IGMP enabled, which may require either software updates or new equipment. IGMP protocol
restricts the routing of streams to only the receivers that request the media.
Multicast IP addresses range from 224.0.0.1 through 239.255.255.255, which are set aside for multicast streams.
However, there are "reserved" combinations in that range that won't work efficiently, so you'll want to use addresses
assigned by the IT department. Typical "non-reserved" addresses include:
239.0.0.5
239.0.100.99
239.3.0.1

Contemporary Research 12 QIP IPTV Encoders
239.0.0.6
239.0.100.99
239.1.0.2
239.0.1.1
Specifications
Physical
8.5” [216mm] wide x 1.73” [62mm] height (1RU) x 6.0” [153mm] deep
1.5 lbs [0.68kg]
+32° to 122° F operating temperature, convection cooled
Rack mounting for one or two units side-by-side optional (RK1, RK2EZ)
Front Panel
Scaling
Select and directional buttons for menu setup
Menu LCD, Blue with 2 lines of 20 white characters each
Dual hardware scalers
Accepts 1080p - 480i , HD, DS and VGA resolutions, 29.97 - 60 Hz US and PAL refresh rates
Edge to edge presentation with zoom, shrink and X/Y axis positioning
Auto-resolution or scaled to fixed output resolution, 1080p is output as 1080p in Auto mode
Encoding
MPEG2/H.264 Profile:MP@HL for HD, MP@ML for SD, 1080p, 1080i, 720p, 480p, and 480i/576i output
resolution
MPEG2 Video Encoding bitrate 10-25 Mbps, HD, 5-6 Mps 480i, or variable bitrate
H.264 Video Encoding bitrate 5-10 Mbps, HD, 2-4 Mbps 480i, or variable bitrate
Converts PCM or MPEG1, Layer 2 audio to stereo AC-3, AAC or MP12, pass-through AC-3
SAP Dual-language capability, second audio track is MPEG1, layer 2
Dual encoders can stream can output individual SPTS MPEG2 or H.264 streams, with an option to send one
MPTS stream if required
Power
2.1mm coaxial jack (inside center conductor positive)
1.1A maximum, 11.5 to 13.5 VDC
Rear Panel
EAS
Video Inputs
HDMI
SDI
Component
Composite
Audio Inputs
3 GPI Pins for latching control, SW, NO for closure, V+ 5-12 VDC, Ground
1080p at 60/59.94Hz, 1080psf24/23.97, 1080i/720p at 59.94/60Hz, or 489p/480i at 29.97Hz, and PAL
1080p scaled to 1080i, others output at fixed or native resolution
Most VGA resolutions, Widescreen option for 480i
Accepts HDMI/SDI embedded Stereo/AAC/Dolby Digital 48KHz audio (AC-3/AAC pass-through)
HDMI 1.4a female, does not accept HDCP protected content
BNC Female
SD-SDI @ 270Mb/s, HD-SDI @ 1.485Gb/s, 3G SDI Level A @ 2.970Gb/s
Coax cable auto-equalizer for SD up to 460m, HD up to 230m (RG6)
Three RCA Female
NTSC/PAL Video: RCA female (480i/576i), 29.97 Hz, supplies line 21 Captioning
Digital SPDIF: Two Coax, PCM 44/48K sample rate
Analog L and R: 2 3.5MM stereo jacks
HDMI Embedded, 48K sample rate
SDI Embedded, 44.1/48K sample rate, select from 8 SDI pairs
Includes
RKU Universal Rack Kit
PS12-2 Switching power supply, 2A 12 VDC, standard cable for AC power strips
PS12-8Y 8A power supply with Y cable to drive 2-4 QIPs (free at time of order)
Options
RK1 Single Rack Kit , RK2EZ Dual Rack Kit

Contemporary Research 13 QIP IPTV Encoders
RKU Universal Rack Mount Kit
The ICC2-ATSC 4S will now include a Universal Rack Mounting Kit (RKU). The RKU willallow for mounting of a single unit or two units
side-by-side in a 19" rack. OneUniversal Rack Mounting Kit will be included with the purchase of each product and will include the
following parts:
•Two (2)ShortRack Ears
•One (1)Long RackEar
•One (1) Center Mount Tie-bar
•Six(6)8-32x1/4"Screws
•Two (2)4-40x 3/16" Screws
2-AcrossMounting
When mounting two components in oneRU rack space, use the two short rack ears and the tiebar assembly.
Note that the QDA4-45 and QCA9-33 have solid side panels and should not be mounted next to components with the
ventilation holes, as that will block airflow.
•Check that your enclosures have the tie bar slot.
•Slide the included tie bar into the side of one unit and attach with one included 4-40 x 3/16" screw,
but do not tighten.
•Slide the other unit into the tiebar,attach with the second 4-40 x 3/16" screw, and tighten both screws.
•Add the rack mountsto the sides usingthe six 8-32 x 1/4" screws.
SingleUnitRackMounting
Attach a long and short rack ear to each side at the front of the unit, using five of the 8-32x 1/4" screws.

Contemporary Research 14 QIP IPTV Encoders
Warranty and Return Policy
Warranty: Three (3) year limited warranty on all parts and labor for Contemporary Research manufactured products. Contemporary Research warrants its
manufactured products against defects in materials and workmanship for a period of three years from the day of purchase by authorized dealer. If
Contemporary Research receives notice of such defects during the warranty period; Contemporary Research, at its option, will repair or replace products
that prove to be defective.
Exclusions: The above warranty shall not apply to defects resulting from improper or inadequate maintenance by the customer, customers applied
software or interfacing, unauthorized modifications or misuse, mishandling, operation outside the normal environmental specifications for the product,
use of the incorrect, modified or extended power supply, acts of God, weather, or improper site operation and maintenance. Please note Contemporary
Research SSV-DX Display Express PC product carries a six month limited warranty.
Product Service: Contemporary Research will test, repair, or replace the product or products without charge if the unit is under warranty. If the product is
out of warranty, Contemporary Research will test, and then repair the product or products. The parts and labor charge will be estimated by a technician
and confirmed by the customer prior to repair. All components must be returned for testing as a complete unit. Contemporary Research will not accept
responsibility for shipment after it has left the premises.
Technical Support: Contemporary Research technicians will determine and discuss with the customer the criteria for repair and/or replacement.
Contemporary Research Technical Support can be contacted through one of the following resources: e-mail support at [e-mail] or phone at:
972-931-2728
Return Material Authorization (RMA) Number: Before returning a product for repair or replacement, request an RMA from Contemporary Research’s
technical support. Provide tech support with a return phone number, e-mail address, shipping address, product serial numbers and original purchase order
number. Describe the reason for repairs or returns as well as the date of purchase. See the General RMA Terms and Procedures section for more
information. RMA’s are valid for 30 days and will be issued to authorized Contemporary Research dealers only. End users must return products through
authorized Contemporary Research dealers. Include the assigned RMA number in all correspondence with Contemporary Research. Write the assigned
RMA number clearly on the shipping label of the box when returning the product. All products returned for credit are subject to a restocking charge
without exception.
Voided Warranty: The warranty does not apply if the original serial number has been removed or if the product has been disassembled or damaged
through misuse, accident, acts of God, weather, modifications, use of incorrect, modified or extended power supply, or unauthorized repair.
Shipping and Handling: Contemporary Research will not pay for inbound shipping transportation or insurance charges or accept any responsibility for laws
and ordinances from inbound transit. Contemporary Research will pay for outbound shipping, transportation, and insurance charges for all items under
warranty, but will not assume responsibility for loss and/or damage by the outbound freight carrier. If the return shipment appears damaged, retain the
original boxes and packing material for inspection by the carrier. Contact your carrier immediately.
Products not under Warranty: Payment arrangements are required before outbound shipment for all out of warranty products.
General RMA Terms and Procedures: RMA’s are valid for 30 days and will be issued only to authorized active Contemporary Research dealers only.
•End users must return products through authorized Contemporary Research dealers. End users may be eligible for a RMA at the discretion of CR
Technical Support.
•Before a defective product can be authorized to send in for repair, it must first go through the troubleshooting process with a member of the
Contemporary Research Technical Support team.
•Products authorized for repair must have a valid RMA (Return Material Authorization) number.
•Contemporary Research Technical Support will approve the issue of an RMA number.
•An RMA number is to be included in all correspondence with Contemporary Research.
•The RMA number must appear clearly on the shipping label when the product is returned.
•A packing slip must be included on the inside of the box with the RMA number listed and reason for RMA return.
•Products received at Contemporary Research that do not have a valid RMA number clearly marked on the outside of the shipping container may be
refused and returned to sender.
•Boxes showing external damage will be refused and sent back to the sender regardless of the clearly marked RMA number and will remain the
responsibility of the sender.
Advanced Replacement Policies:
For Contemporary Research manufactured products, advance replacement will be provided for “out-of-the-box” failures up to thirty (30) days after the
initial shipment of products
Shipments of equipment that are refused upon attempted delivery, for any reason, are subject to restocking charges.