Continental Fireplaces CEFVC32H User manual

W415-1831 / F / 08.19.21
FIRE OR EXPLOSION HAZARD
If the information in these
instructions are not followed
exactly, a fi re or explosion may
result causing property damage,
personal injury, or loss of life.
ADD PRODUCT IMAGE
CSA /
INTERTEK
LOGO
SAFETY INFORMATION
- Do not store or use gasoline or
other fl ammable vapors and liquids
in the vicinity of this or any other
appliance.
WARNING
!
$10.00
FOR INDOOR USE ONLY
IF INSTALLATION + OPERATION,
ADD SERIAL NUMBER LABEL HERE.
IF SEPARATE MANUALS, ADD “PLACE BARCODE
LABEL ON THE OWNER’S MANUAL”
ADD MANUAL TITLE
Product Name / Code
(MUST use title from Price Book)
ADD ____ ILLUSTRATED
ADD PRODUCT CODE HERE
ENGLISH
INSTALLER:
Leave this manual with the appliance.
CONSUMER:
Retain this manual for future reference.
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA C22.2 NO. 46 / UL 2021
INSTALLATION AND
OPERATION MANUAL
Vertical Electric Appliance
(CEFVC38H Illustrated)
CEFVC32H / CEFVC38H
This appliance has a remote that requires button
batteries that are hazardous to young children.

W415-1831 / F / 08.19.21
EN
2
safety information
• If equipped with a heater, this appliance can be hot when operated and can cause severe
burns if contacted.
• Do not operate appliance before reading and understanding operating instructions. Failure to operate
appliance according to operating instructions could cause fi re or injury.
• Do not install damaged, incomplete or substitute components.
• Do not burn wood or other materials in this appliance.
• All electric appliances have hot and arcing or sparking parts inside. Do not use it in areas where a gas
line, paint or fl ammable liquids are present.
• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.
• It is imperative that the control compartments, circulating blower and its passageway in the appliance
are kept clean. The appliance should be inspected before use and at least annually by a qualifi ed service
person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material,
etc. The appliance area must be kept clear and free from combustible materials, gasoline and other
fl ammable vapors and liquids.
• Under no circumstances should this appliance be modifi ed.
• Do not use this appliance if any part has been under water. Immediately call a qualifi ed service technician to
inspect the appliance and to replace any part of the control system which has been under water.
• If equipped with a glass door, do not operate the appliance with the glass door removed, cracked or
broken. Replacement of the glass should be done by a licensed or qualifi ed service person. Do not strike
or slam shut the appliance glass door.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.
• Servicing should be done only while the appliance is disconnected from the power supply circuit.
• Always unplug appliance when not in use.
• Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been
dropped or damaged in any manner. Return appliance to authorized service facility for examination,
electrical or mechanical adjustment, or repair.
• Do not use outdoors.
• When installing this appliance in a room where water is present, the installation must comply with codes
recognizing the increased hazard of electrical shock and electrocution.
• Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord
away from traffi c area and where it will not be tripped over.
• Connect to properly grounded outlets only.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an
electric shock or fi re, or damage the appliance.
• It is normal for your electric appliance to produce noise, especially when installed in a quiet space such
as a bedroom.
Insert appropriate “Bathroom Warning (Electric)” (see 3-Warnings template folder).

EN
W415-1831 / F / 08.19.21 3
safety information
• To prevent a possible fi re, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like
a carpet, where openings may become blocked.
• Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or relocatable
power tap (outlet/power strip).
• These appliances are tested and listed for use only with the optional accessories listed in these instructions.
Use of optional accessories not specifi cally tested for this appliance could void the warranty and/or result in
a safety hazard.
For appliances equipped with a heater:
• Risk of burns. Power to the appliance should be turned off and the appliance allowed to cool before
servicing. To disconnect power to the appliance, turn controls to off, then remove plug from outlet.
• Young children should be carefully supervised when they are in the same room as the appliance.
Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is
recommended if there are at risk individuals in the house. To restrict access to an appliance or stove, install
an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and
away from hot surfaces.
• Clothing or other fl ammable material should not be placed on or near the appliance.
• Due to high temperatures, the appliance should be located out of traffi c and away from furniture and draperies.
• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot surfaces.
• Even after the appliance is off, the glass and/or screen will remain hot for an extended period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from
hot surfaces. These screens and guards must be fastened to the fl oor.
• Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance.
Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or
damage to decorations, a TV or other electronic components.
ADD PROP 65 WARNING

W415-1831 / F / 08.19.21
EN
4
table of contents
1.0 general information 5
1.1 dimensions 5
1.2 listing approvals 6
1.3 general instructions 6
1.4 unpacking and testing appliance 6
1.5 rating plate information 7
1.6 label location 8
1.7 hardware list 8
2.0 installation 9
2.1 locating the appliance 9
2.2 grounding appliance 10
2.3 minimum clearance to combustibles 10
2.4 minimum mantel clearances 10
2.5 installing the appliance onto the wall (wall mount) 11
2.6 installing the appliance into the wall (recessed) 14
3.0 finishing 15
3.1 crystal ember installation 15
3.2 birch wood log installation (CEFVC38H only) 15
3.3 door glass installation 16
3.4 door glass removal 17
4.0 electrical information 18
4.1 wiring diagram 18
4.2 hard-wiring installation 19
5.0 operating instructions 20
5.1 operating control panel 20
5.2 operating remote control 21
5.3 remote battery installation 22
6.0 replacement parts 23
6.1 CEFVC32H overview 24
6.2 CEFVC38H overview 25
7.0 troubleshooting 26
8.0 warranty 27
The information throughout this manual is believed to be correct at the time of printing. Wolf Steel Ltd. reserves
the right to change or modify any information within this manual at any time without notice. Changes, other than
editorial, are denoted by a vertical line in the margin.
note:

EN
W415-1831 / F / 08.19.21 5
1.0 general information
1.1 dimensions
CEFVC32H Illustrated
CEFVC38H Illustrated

W415-1831 / F / 08.19.21
EN
6
general information
1.2 listing approvals
This appliance has been tested in accordance with the CSA Standards for fi xed and location-dedicated electric
room appliances in the United States and Canada. If you need assistance during installation, please contact your
local dealer.
Model Number CEFVC32H CEFVC38H
Description 32" Contemporary Vertical
Electric Appliance 38" Contemporary Vertical Electric Appliance
Voltage 120V AC 120V AC
Watts Max 1500W Max 1500W
Amps 15 AMP Grounded Circuit 15 AMP Grounded Circuit
Appliance Width 16" (406mm) 16" (406mm)
Appliance Height 32" (813mm) 38" (965mm)
Appliance Depth 5 5/8" (142mm) 5 5/8" (142mm)
Net Weight 25lbs (11.3kg) 28.2lbs (12.8kg)
Gross Weight 33 lbs (15kg) 38.5lbs (17.5kg)
1.3 general instructions
As with most electronic devices, your new electric appliance has been designed to operate at temperatures
between 5°C (41°F) and 35° C (95°F). During the colder winter months, allow the appliance to reach room
temperature before turning it on.
This appliance must be electrically wired and grounded in accordance with local codes or, in the absence of
local codes, with National Electric Code ANSI/NFPA 70 latest edition in the United States or the Canadian
Electric Code CSA C22.1 in Canada.
note:
• Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the outlet
are on.
• The appliance may emit a slight, harmless odour when fi rst used. This odour is normal and it is caused by
the initial heating of internal appliance elements and will not occur again.
•
If your appliance does not emit heat when called for, consult the “operation” section of this manual for further
information.
• Use with a CSA or UL certifi ed surge protector.
• Do not route the power cord directly underneath the appliance.
This electric appliance meets the construction and safety standards of H.U.D. for application in manufactured
homes when installed according to these instructions.
Carefully remove the appliance from the box and remove the support brackets. Prior to installing the appliance,
remove all packaging material and test to make sure the appliance operates properly by plugging the power
supply cord into a conveniently located 120V, 15 Amp minimum grounded outlet.
1.4 unpacking and testing appliance

EN
W415-1831 / F / 08.19.21 7
general information
1.5 rating plate information
For rating plate location, see “label location” section.
This illustration is for reference only. Refer to the rating plate on the appliance for accurate information.
The rating plate must remain with the appliance at all times. It must not be removed.
note:

W415-1831 / F / 08.19.21
EN
8
general information
1.7 hardware list
Description Quantity
AWood Screws 6
BDrywall Anchors 6
CST4x12 Metal Screws 8
DCover Plate 1
EStrain Relief 1
FCord Corner 2
GCord Cover 2
1.6 label location
Labels may not always appear exactly where they are illustrated.
note:
A
B
C
D
E
F
G
H
I
Ref. Part Number Label Description
A W385-2313 Rating Plate
B W385-2163 Warning Label
C W385-2167 Caution Label
D W385-2315 Wiring Diagram Label
E W385-2003 Hard Wiring Label
Ref. Part Number Label Description
F W385-1946 "Do Not Cover" Label
G W385-2017 "Hot Surface" Label
H W385-2316 Remote Control Indicating Label
(NOTE: Remove after fi rst use.)
I W385-1943 Warning Label

EN
W415-1831 / F / 08.19.21 9
2.0 installation
Follow all national and local electrical codes.
note:
2.1 locating the appliance
• Due to high temperatures, this electric appliance should be located out of traffi c. Keep combustible materials
such as furniture, pillows, bedding, papers, clothes, curtains, and similar items at least 36” (91.4cm) from the
front of the appliance.
• Never locate this electric appliance where it may fall into a bathtub or other water container.
• Wear safety gloves and safety glasses for protection during installation and maintenance.
• To prevent contact with sagging or loose insulation, the electric appliance must not be installed against vapor
barrier or exposed insulation. Localized overheating could occur, possibly resulting in a fi re.
• Do not expose the electric appliance to the elements (i.e. rain).
!WARNING
• Risk of fi re! The power cord must not be pinched against a sharp edge. Secure cord to avoid tripping or
snagging to reduce the risk of fi re, electric shock, or personal injury. Do not run cord under carpeting. Do not
cover cord with throw rugs, runners, or similar items. Arrange cord away from traffi c areas and where it will not
be tripped over.
• Risk of fi re! To prevent a possible fi re, do not block air intake or exhaust in any manner. Do not use on soft
surfaces where openings may become blocked.
• Risk of fi re! Do not blow or place insulation against the appliance.
• This electric appliance is tested and listed for use only with the approved optional accessories. Use of optional
accessories not specifi cally tested for this electric appliance could void the warranty and/or result in a safety
hazard.
• If the information in these instructions is not followed exactly, a fi re or explosion may result causing property
damage, personal injury, or death. Do not store or use gasoline or other fl ammable vapors in the vicinity of this
or any other appliance.
• This appliance is heavy. It is highly recommended that two people install this appliance.
• If your appliance is equipped with a heater, ensure the heater vents cannot, in any way, be covered as it may
create a fi re hazard.
• Do not run the power cord horizontally, directly below the appliance.
Your appliance is a wall-mounted or recessed appliance. Select a suitable location that is not susceptible to
moisture and is away from drapes, furniture and high traffi c areas.

W415-1831 / F / 08.19.21
EN
10
installation
2.3 minimum clearance to combustibles
2.4 minimum mantel clearances
2.2 grounding appliance
The appliance must be connected to a dedicated 15 amp circuit. The use of an extension cord is NOT
permitted.
note:
Clearance to Combustibles
Combustibles to top 0”
Combustibles to bottom 0"
Combustibles to sides 0"
Combustibles to back 0"
• When using paint or lacquer to fi nish the mantel, the paint or lacquer must be heat resistant to prevent
discolouration.
!WARNING
note:
A 2" (51mm) gap between the ap-
pliance and the mantel is required in
order to lift the appliance on/off the
wall mount bracket hooks as well as
to screw in the top bracket.

EN
W415-1831 / F / 08.19.21 11
installation
2.5 installing the appliance onto the wall (wall mount)
• Consult your local builder before installing the appliance. Appliance must be installed in accordance with local
building codes.
• Appliance must be installed in a location not prone to moisture.
• Appliance must be installed at least 36" (91.4cm) away from combustible materials such as curtain drapes,
furniture, bedding, paper, etc.
!WARNING
note:
We recommend having 2 people install this appliance.
Appliance Overview (Back View)
1. Remove front glass (see "door glass removal" section). If applicable,
remove existing media.
2. Place appliance on a soft, non-abrasive surface then remove the side
covers secured to the back of the appliance. Set aside.
3. Remove the bottom bracket (Fig. 1). Set aside.
4. Hold the appliance against the wall to determine its fi nal location.
Fig. 1

W415-1831 / F / 08.19.21
EN
12
installation
5. Using the appropriate wall mounting installation template (Fig. 2 for CEFVC32H or Fig. 3 for CEFVC38H),
mark out the back and bottom bracket locations on the wall.
6. Install the wall mount bracket (shipped inside the styrofoam piece protecting the top of the appliance) using 2
drywall anchors and 2 wood screws (supplied). Ensure the bracket is levelled.
7. Install the bottom bracket using 2 drywall anchors and 2 wood screws (supplied).
8. Lift the appliance up until the two mounting slots clear the hooks on the wall mount bracket. Slide appliance
down until completely secured.
Fig. 2: CEFVC32H Wall Mounting Installation
Template Fig. 3: CEFVC38H Wall Mounting Installation
Template
note:
The mounting brackets should be screwed into the wall studs with at least 2 screws. If the screws can-
not be screwed into a stud, ensure that plastic anchors (provided) are used to affi x the brackets to the
wall and that the brackets are adequately secured.
note:
The hooks on the wall mount bracket must be facing upwards.

EN
W415-1831 / F / 08.19.21 13
installation
Fig. 4
Fig. 5
Side Cover
9. Secure the appliance to the bottom bracket using the screws previously removed in Step 3 (Fig. 4).
10. Install media into the fi rebox (see "fi nishing" section).
11. Install the front glass (see “door glass installation” section).
12. Install the side covers using the 4 screws previously removed in Step 2 (Fig. 5).
note:
Ensure to note bottom bracket
location as it differs from original
shipping location (see Fig. 1).

W415-1831 / F / 08.19.21
EN
14
installation
2.6 installing the appliance into the wall (recessed)
FINISHING MATERIAL
(NON-LOAD
BEARING)
Model No. A B C
CEFVC32H 30 3/4" (78.1cm) 14 1/2" (36.8cm) 3 1/2" (8.9cm) min.
CEFVC38H 36 3/4" (93.3cm) 14 1/2" (36.8cm) 3 1/2" (8.9cm) min.
Measurements from body of appliance:
Sides, Back, Top 0”
1. Remove the side covers secured to the back of the
appliance and discard.
2. Insert the appliance into the recess, and then mark
the top and bottom bracket locations. Remove the
appliance from the recess and set aside on a soft,
non-abrasive surface.
3. Remove the top and bottom brackets (Fig. 1).
4. Using the top and bottom bracket location markings
from Step 2, install the top and bottom brackets to
the wall using 4 wood screws (supplied).
5. Re-insert the appliance into the recess, and then
secure it to the top and bottom brackets (Fig. 1).
Top Bracket
Bottom Bracket
Fig. 1

EN
W415-1831 / F / 08.19.21 15
3.0 fi nishing
3.1 crystal ember installation
• Power supply service must be completed prior to fi nishing in order to avoid reconstruction.
• Heat vents and air openings cannot be covered under any circumstances.
!WARNING
3.2 birch wood log installation (CEFVC38H only)
1. Carefully place the small crystal embers into the bottom media tray (Fig. 1).
2. Apply an even layer from side to side.
3. Randomly place the 3 large crystal embers on top of the small crystal
embers.
1. Carefully place birch wood logs on the media tray (see below illustration for recommended placement).
2. Use the small crystal embers (see "crystal ember installation" section) to fi ll in spaces between the birch wood
logs. This will improve the overall look of the appliance.
Fig. 1
Reference Log Number
A W135-0768
B W135-0770
C W135-0769
Recommended birch wood log placement (CEFVC38H only)
The door glass must be removed and the appliance must be secured in its fi nal location before the crystal
embers are installed (see “door glass removal” section).
note:
The door glass must be removed and the appliance must be secured in its fi nal location before the birch wood
logs are installed into CEFVC38H models only (see "door glass removal” section).
note:
CB
A
Birch wood logs are included with CEFVC38H models only.
note:

W415-1831 / F / 08.19.21
EN
16
fi nishing
!WARNING
• Facing and/or fi nishing material must not interfere with air fl ow through air openings, louvre openings, operation
of louvres or doors, or access for service. Observe all clearances when applying combustible materials.
• Before the door is removed, turn the appliance off and wait until the appliance is cool to the touch. Doors are
heavy and fragile, so handle with care.
1. Remove the retainer bracket by removing the 2 screws (Fig. 1). Note the orientation of the retainer
bracket.
2. Place the glass into the track located inside the fi rebox (Fig. 2).
3. Push the top of the glass against the top of the plastic panel (Fig. 3).
Fig. 2
Track
Glass
4. Install the retainer bracket to the top of the appliance as shown, using the 2 screws previously removed in
Step 1 (Fig. 4 and 5). Glass should be fi xed after installation.
Fig. 1 Fig. 3
CAUTION:
Bracket hooks must ALWAYS face
towards the front of the appliance
(Fig. 5). Failure to comply with these
instructions could create a fi re hazard.
Some components
hidden for clarity
Fig. 4 Fig. 5
3.3 door glass installation

EN
W415-1831 / F / 08.19.21 17
fi nishing
3.4 door glass removal
1. Remove the retainer bracket by removing the 2 screws (Fig. 1 and 2). Set the screws aside; keep the bracket
on-hand for Step 2.
CAUTION:
Using the bracket this way is only recommended for
ease of removal. When installing the bracket, hooks
must ALWAYS face toward the front of the appliance
(see "door glass installation" section). Failure to comply
with these instructions could create a fi re hazard.
2. For ease of removal, use the bracket hooks to reach behind
the glass and pull it forward (Fig. 3).
3. Remove the glass and place it on a soft, non-abrasive surface. Fig. 3
Bracket hook
Glass
Fig. 1
Some components
hidden for clarity
Fig. 2

W415-1831 / F / 08.19.21
EN
18
4.0 electrical information
4.1 wiring diagram
• Turn off the appliance completely and let cool before servicing. Only a qualifi ed service person should service
and repair this electric appliance.
!WARNING

A. Remove the 4 securing screws from the electrical cover plate, located on the bottom left hand side of
the appliance (when viewed from the rear).
B. Install the strain relief to the electrical cover plate (located in hardwire bag).
C. Separate the black, white and green wires that have the wire nuts on them.
D. Remove the wire nuts and secure the black wire (power L1) to the black (power L1) lead of the power
supply. Connect the white wire from the appliance to the white (neutral) wire from the power supply.
Connect the green wire to the ground wire.
E. Resecure the electrical cover plate.
EN
W415-1831 / F / 08.19.21 19
electrical information
HARD WIRING CONNECTION
If it is necessary to hard wire this appliance, a qualifi ed electrician must remove the cord connection, and wire the
appliance directly to the household wiring. The wire and power supply breaker must rated for 120V minimum 15
Amps.
This appliance must be electrically connected and grounded in accordance with local codes, if hard wired. In the
absence of local codes, use the current CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or the current
ANSI/NFPA 70 NATIONAL ELECTRICAL CODE in the United States.
White, Green and
Black wires:
Connect to 120V
power supply.
Rear View
of Appliance
4.2 hard-wiring installation
• Turn off the appliance completely and let cool before servicing. Only a qualifi ed service person should service
and repair this electric appliance.
!WARNING
There are 3 wires from the appliance junction: white (neutral), black (power L1), and green (ground) that
connect to 120V power supply (breaker panel). See below.
note:

Power Turns the appliance on/off.
Ember Bed Light Controls ember bed light settings.
Settings:
L0 - Ember bed light off
L1 - White
L2 - Blue
L3 - Green
L4 - Red
L5 - Yellow
L6 - Purple
L7 - Auto-cycle through white, blue, green, red,
yellow, and purple. (NOTE: It will take 8.5 seconds
to switch between colours.)
L8 - Lock to desired color
Flame Control Controls fl ame.
8 Settings:
00 - Flame off
01 - Orange fl ame
02 - Yellow fl ame
03 - Blue fl ame
04 - Yellow / orange fl ame
05 - Orange / blue fl ame
06 - Yellow / blue fl ame
07 - Yellow / orange / blue fl ame
F° / C° Switch Changes temperature format from Fahrenheit to Cel-
cius or vice versa. Press and hold the Flame button
for 5 seconds.
Heater Control Turns the heater and blower on/off.
4 Settings:
H0 - Heater and blower off
bL - Blower on
H1 - Low heat
H2 - High heat
Heater Lock Heater button can be locked or unlocked by holding
the Heater button for 5 seconds.
W415-1831 / F / 08.19.21
EN
20
5.0 operating instructions
Once the appliance has been plugged into a grounded electrical outlet or hard wired to a dedicated 120V power
supply, it is ready to operate.
The Control Panel is located on the right side of the appliance (when viewed from the front).
5.1 operating control panel
• Ensure the house circuit breakers for the power supply are turned on. When initially connecting the appliance to
a power source, the appliance will perform an LED check. The appliance will fl ash on and off for 5 seconds.
!WARNING