
Cooper Lighting Solutions
1121 Highway 74 South
Peachtree City, GA 30269
P: 770-486-4800
www.cooperlighting.com
© 2022 Cooper Lighting Solutions
All Rights Reserved.
Specifications and dimensions
subject to change without notice.
Rev November 10, 2022
8
Maintenance & Preventative Maintenance
Fixture Care and Maintenance
All luminaires are prepared with a powder-coated finish. The finish on exterior luminaires may weather over time, depending on the
environmental conditions at the installation site. Proper care of the luminaires will maintain their performance and appearance.
Follow a regular maintenance schedule to retain optimal light output and thermal performance. Lack of preventative maintenance may
disqualify owner from warranty. Not adhering to this minimum system cleaning requirement is considered negligence as outlined in
your product warranty documents. Refer to your product and/or labor warranty documentation for further details.
Cleaning
1. Clean all luminaires at a minimum of once every 12 months from receipt of your product.
2. Remove physical elements such as dirt, leaves and other foreign debris from the luminaire housing that can block and modify the
air cooling (heatsink fins)
3. Wipe the optical lenses with a clean, dry, cotton cloth to remove dust and other contaminants. A non-abrasive optical cleanser or
water may be used periodically.
4. Do not apply cleaners in direct sunlight or at elevated temperatures
Inspection of Hardware
Inspect mounting system and products at least once every 12 months. Replace all rusted hardware elements.
Troubleshooting
The Ephesus luminaire is designed to provide many years of reliable quality lighting. If the system appears to not be operating
correctly, perform the following steps:
Gather Data
The first step is always to find out as much about the issue as possible. Ask the following questions:
1. How many fixtures are not operating correctly? If only one fixture is not responding, continue investigating at that fixture
itself. If a group of fixtures are not responding correctly, start at the source of the power or controls for that group.
2. Have any obvious external forces been in the area? For instance, were any riggers, electricians, or other workers near the
fixtures or controls? Have there been any power disturbances in the facility such as lightning storms?
3. Are your fixtures responding according to the input control function? Run the system through some different control
scenes, including all on and then all off (blackout mode). Take note of any fixtures not responding correctly to the scenes.
Problem Remedy
Luminaire does not power on
• Verify the power supply is on, at the proper voltage, and stable.
• Check connections at the source and at the fixture.
• Verify control signal is above 50%.
Luminaire does not respond to controls
• Reset the fixture by turning all power sources off for at least 10 seconds.
• Inspect all system control wiring to make sure there are no poor
connections or breaks in the control wiring.
Fixture Replacement
Contacting Warranty Technical Support
1. Before you call, make sure you have completed the troubleshooting steps.
2. Gather as much detailed information as possible about the situation.
3. Have your fixture and project information handy, including the model number of the fixture in question.
Refer to your fixture warranty document for more information
If you have attic stock fixtures available and need to replace a fixture, simply follow the installation instructions in this manual to
replace the fixture in question. Be sure to address the replacement fixture with the correct luminaire number.
All Luminaires, materials, and accessory equipment being returned through the warranty process need to be placed back in their
original packaging in the same orientation that they were originally shipped from the factory. If the packaging is damaged or if
there are questions on the orientation in returning equipment and materials, you need to contact the Warranty Department for
replacement packaging materials at:
WARRANTY CLAIM WEB FORM
EphesusWarranty@Signify.com | 315-579-2873
FCC Statement
Note: This equipment has been tested and
found to comply with the limits for a Class
A digital device, pursuant to part 15 of
the FCC Rules.These limits are designed
to provide reasonable protection against
harmful interference when the equipment is
operated in a commercial environment.This
equipment generates, uses, and can radiate
radio frequency energy and, if not installed
and used in accordance with the instruction
manual, may cause harmful interference
to radio communications. Operation of this
equipment in a residential area is likely to
cause harmful interference in which case
the user will be required to correct the
interference at his own expense.
Énoncé de la FCC
Note: Cet équipement a été mis à l’essai et
déclaré conforme aux limites établies pour
un dispositif numérique de catégorieA en
vertu de l’article15 des règlements de la FCC.
Ces limites sont conçues pour assurer une
protection raisonnable contre tout brouillage
nuisible lorsque l’équipement fonctionne
dans un environnement commercial. Cet
équipement produit, utilise et peut émettre
de l’énergie radioélectrique et, s’il n’est
pas installé et utilisé conformément aux
instructions, il peut créer des parasites
nuisibles aux communications radio.
L’utilisation de cet équipement dans une
installation résidentielle est susceptible
de provoquer des interférences nuisibles,
auquel cas l’utilisateur devra corriger ces
interférences à ses propres frais.
Declaración de FCC
Nota: Se ha probado este equipo y se ha
determinado que cumple con los límites
para un dispositivo digital de ClaseA, de
conformidad con la Sección15 de las normas
de la Comisión Federal de Comunicaciones
(FCC, por sus siglas en inglés). Estos límites
están diseñados para proporcionar una
protección razonable contra interferencias
perjudiciales cuando el equipo se opera en un
entorno comercial. Este equipo genera, utiliza
y puede emitir energía de radiofrecuencia
y, si no se instala y utiliza de acuerdo
con el manual de instrucciones, puede
causar interferencias perjudiciales en las
comunicaciones de radio. El funcionamiento
de este equipo en un área residencial
puede causar interferencias perjudiciales,
en cuyo caso el usuario deberá corregir las
interferencias por su cuenta.
Warranties and Limitation of Liability
Please refer to www.cooperlighting.com for our terms and conditions.