Cooper Scantronic HOMELINK EXTRA Operating instructions

INSTALLATION &
PROGRAMMING GUIDE
HOMELINK EXTRA
& EXTRA II
SOCIAL ALARM
Leading the way in security
www.scantronic.co.uk

Page 2 496758
Homelink Extra Installation and Programming Guide
© Cooper Security Ltd. 2002
Every effort has been made to ensure that the contents of this book are
correct, errors and omissions excepted. However, neither the authors nor
Cooper Security Ltd accept any liability for loss or damage caused or alleged
to be caused directly or indirectly by this book. The contents of this book are
subject to change without notice.
Printed and published in the UK.

496758 Page 3
Contents
Contents ......................................................................................................... 3
1. INTRODUCTION ........................................................................................ 5
Background................................................................................................. 5
2. TECHNICAL DESCRIPTION ..................................................................... 6
Physical Layout........................................................................................... 6
Controls and Indicators ........................................................................... 6
External Connectors................................................................................ 7
Concealed Connectors............................................................................ 7
Facilities ...................................................................................................... 8
Account Numbers / Ident Codes ............................................................. 8
Radio Site Code ...................................................................................... 8
Recorded Message (-03 Versions) ......................................................... 8
Remote Programming ............................................................................. 9
Security Code.......................................................................................... 9
PSION Programming (Optional)............................................................ 10
3. INSTALLATION ........................................................................................ 11
Unpacking And Preparation ...................................................................... 11
Connection................................................................................................ 12
4. SITING THE UNIT ................................................................................... 12
5. TRIGGERS (2020UK-01/02/03) ............................................................... 13
4601UK-50 Radio Pendant ....................................................................... 13
Setting Up.............................................................................................. 13
4601UK-75/4901UK-60 Radio Pendants.................................................. 13
Using a 4601UK-50 For a Low Temperature Alarm ................................. 14
Setting Up.............................................................................................. 14
4604 Door Contact.................................................................................... 14
Siting ..................................................................................................... 14
Setting Up.............................................................................................. 14
4670-20 Pull Cord ..................................................................................... 14
Siting ..................................................................................................... 14
Setting Up.............................................................................................. 14
4609 Smoke Detector ............................................................................... 15
Siting ..................................................................................................... 15
Setting Up.............................................................................................. 15
4608 Movement Detector ......................................................................... 15
Siting ..................................................................................................... 15
Setting Up.............................................................................................. 15
6. PROGRAMMING...................................................................................... 16
Programming From A Local Telephone.................................................... 16
Using A Telephone For Programming................................................... 16
Telephone Numbers.............................................................................. 17

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Account Numbers.................................................................................. 17
Reporting Format .................................................................................. 18
Changing Security Code ....................................................................... 18
Loading Defaults ................................................................................... 18
Radio Site Code .................................................................................... 19
Recorded Message ............................................................................... 19
Programming From A Monitoring Centre.................................................. 20
Programming Commands ..................................................................... 20
7. TESTING .................................................................................................. 22
8. FAULT FINDING ...................................................................................... 23
IMPORTANT ................................................................................................ 24
CHANGING THE BATTERY..................................................................... 24
Appendix A: Technical Specification ............................................................ 25
Physical..................................................................................................... 25
Electrical ................................................................................................... 25
Telephone ................................................................................................. 25
Radio......................................................................................................... 25
Standards.................................................................................................. 25
Appendix B: Approval Information (UK) ....................................................... 26
Appendix C: Radio Site Codes ..................................................................... 28

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1. INTRODUCTION
Background
The Homelink Extra and Homelink Extra II are emergency alarm units which
will call a monitoring centre (for example a warden’s office) over the public
telephone network when the user activates a trigger. Homelink can be sited
on a desk or it can be mounted on a wall. The trigger might be the orange
button on the front of the set, a small radio transmitter worn either as a
pendant round the user’s neck or on the user's wrist, or a pull cord on the
ceiling. When Homelink makes the call the monitoring centre can talk to the
user and hear the user’s replies.
Homelink can also be used as a simple intruder alarm. By pressing an
“Away” button the user can set the unit to report when, for example, a door
contact is activated.
Homelink is mains powered, and connects to a standard telephone socket.
In the event of mains power failure an internal lead acid backup battery
provides power for emergency calls for up to 30 hours. The installer can
program Homelink to report mains power loss to the monitoring centre.
Homelink can also detect a cut or short circuit telephone line. To report the
event Homelink flashes the line fail light, and can be programmed to sound a
warning “bleep”. Homelink can be programmed either by using a DTMF
telephone (limited functions) or a PSION II programmer.
For full PSION programming instructions see Homelink Extra PSION
Programming Guide part number 496759. Call Marketing on +44 (0)1594
545444.

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2. TECHNICAL DESCRIPTION
Physical Layout
Homelink is designed to sit beneath a standard telephone. Figure 2-1 shows
the position of the controls and indicators.
1 2 3 4 3 1 4 2 5
Homelink Extra Homelink Extra II
Figure 2-1. Homelink Controls
Controls and Indicators
1 POWER. Glows steadily when mains power is available. Flashes when
the battery is low.
2 LINE FAULT. Flashes once a second when Homelink detects a fault on
the PSTN line.
3 AWAY (green). Used to switch on intruder alarm monitoring. Glows
when unit is in intruder alarm mode. (On some versions this button may
have different functions.)
4 EMERGENCY (orange). Used to start an emergency call. In normal use
glows steadily. Flashes during the guard time when the user has
triggered an emergency call. If pressed during the guard time, cancels
an emergency call.
5 CALL CANCEL (Help Arrived). Used by a carer or warden to signal that
help has arrived in response to an emergency call.

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External Connectors
Figure 2-2 shows the connectors at the rear of the unit. Each connector is
labelled by a small symbol moulded into the plastic on the underside of the
unit.
1 3
4
2
Figure 2-2 Rear Connectors
1 The line socket accepts the cable from the user’s telephone line.
2 The telephone socket accepts the adaptor cable (part number
485229) which connects the user’s telephone.
3 This socket accepts the cable from the plug top power supply.
4 When turned OFF this switch prevents two-way conversations with
the monitoring centre except during an emergency call. (For use in
warden call applications only.) Also used to close down call. See p7 in
"PSION Programming Guide".
Concealed Connectors
Figure 2-3 shows the base of the unit.
1
2
3
Figure 2-3. Homelink’s Base
1 Controls the volume of the loudspeaker in the base.
2 Knockout tabs for cables.

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3 When open, the panel on the underside provides access to the:
• Connector used by the PSION programmer.
• Telephone programming socket.
• Screw terminals for optional emergency button and extension
microphone/loudspeaker.
• Call cancel links.
See Chapter 3 for more details.
SAFETY WARNING:
Disconnect Homelink from the telephone
network before removing the access panel.
Facilities
This section lists all of the facilities provided by Homelink. Those facilities
that can be programmed contain notes on which option(s) to use. For full
details on how to program individual options see Chapter 6 Programming.
Account Numbers / Ident Codes
Homelink can store up to four eight-digit account numbers. Each account
number is associated with one of the four telephone numbers that Homelink
can store. This means that the unit can communicate with up to four
independent monitoring services.
Radio Site Code
In certain kinds of accommodation there may be several Homelink units
close together. In order to make sure that each Homelink responds to only
one user all triggers are designed to transmit an identity code, called a “radio
site code”.
You can program each Homelink to recognise two separate radio site codes:
an “Alarm Site Code” and a “Second Pendant Site Code”. Whenever
Homelink receives a transmission containing the Alarm Site Code it sends
an “alarm” emergency call. If Homelink receives a transmission containing
the Second Pendant Site Code it sends a “low temperature” emergency call.
Note: You must instruct the monitoring centre to interpret a “low temperature”
emergency call as a “second pendant” call.
During installation you must:
a) Set up a trigger with one of the radio site codes you have chosen (see
Chapter 5).
OR Make Homelink learn the site code from the trigger and store it as the
Alarm Site Code, see page 19.
b) Set up all the other triggers to give the same Alarm Site Code.
c) If necessary, select a separate site code for a second pendant, and
make Homelink learn it as the Second Pendant Site Code.
Recorded Message (-03 Versions)
Homelink can record a short speech message that it will play back to any

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telephone number that has Speech Only communications format selected.
The length of the message is limited to 20 seconds. Make sure that the
message contains enough information to identify the caller. When calling,
Homelink dials the number and then starts playing the message. Homelink
continues to play the message for two minutes. If during that time Homelink
receives a DTMF digit “1”, “2” or “*” from the called number then it will stop
playing the message, see page 19.
Note: If the operator has opened a speech path to the Homelink then they can replay
the message by dialling “3” on a DTMF phone.
To Answer Speech Only Call Attempts With DTMF Phones
When using Speech Only comms format Homelink waits to receive a DTMF
“5” digit before marking a call attempt as successfully completed.
To Answer Speech Only Call Attempts With Non-DTMF Phones
If you wish to call a telephone number that uses a pulse dialling phone then
the called party cannot send the correct signal to Homelink to end the call.
This means that Homelink will call each number ten times, even though the
called party has answered the call. Homelink may be programmed to shut
down after calling a number once, see PSION Programming Guide.
Remote Programming
A monitoring centre can reprogram some Homelink options by using a DTMF
telephone. See page 20 for more details. In addition, you must also program
the Homelink with a Security Code.
Some users may not have a telephone attached to their Homelink. In this
case the Homelink will answer incoming calls by itself after a programmed
number of rings.
Some users may be concerned that the Auto-Answer option will allow the
monitoring centre to eavesdrop on them. To maintain the user’s privacy you
need to do the following.
• Turn the privacy switch at the rear of the unit to . This will mean that
the monitoring centre CANNOT listen through the Homelink, but CAN
speak to the user through it.
Note: With the Auto-Answer speech enabled (default) and whilst the speech path is
open Homelink gives a tone every 18 seconds to alert the user.
Security Code
When programming Homelink using a DTMF telephone you must enter a
four digit security code before Homelink will let you change its options, see
page 18.
Remote Microphone/Loudspeaker Unit 2080 (Optional)
To provide added coverage you can connect an optional
microphone/loudspeaker unit. The connecting cable must not exceed 50
metres in length.

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PSION Programming (Optional)
Note: The following programming options are only available on the PSION II
Programmer, see PSION Programming Guide part number 496759.
• Comms Format • Mains Fail Warning
• Reporting Format • Low Battery Warning
• Hard Wired Inputs • Line Fail Warning
• Report To • Intruder Alarm
• Speech Only • Fire Alarm
• Guard Time • Call Clearing
• Activity Monitor • Remote Programming
• Habit Cycle • Auto Answer (Enable)
• Test Call Timer • Auto Answer (Speech)
• Test Call Delay • Auxiliary Output Mode (Optional)
• Entry/Exit Time • Auxiliary Output Timer
• Mains Fail Delay

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3. INSTALLATION
Unpacking And Preparation
1. Take the Homelink unit out of its packaging. (Store the packaging for
future use.)
2. Make sure the following are present:
• Homelink unit.
• Power supply adaptor.
• Pendant.
• Telephone cable.
• Telephone adaptor cable (UK).
3. Turn the Homelink unit until you can see the base and identify the access
panel.
4. Undo the screw holding the access panel on and remove the panel.
5. Look inside the Homelink unit and identify the items shown below.
1
2
3
4
5
6
Fig. 3-1 Internal Connectors
1 Cable slots.
2 Psion Programmer socket.
3 Local telephone programming socket.
4 (HLX II only). Emergency Call repeat timer jumper. Fit link to enable.
When enabled, Homelink repeats the Emergency Call message after
15 minutes if no one has pressed the Call Cancel (Help Arrived) button.
This jumper is inactive if Call Cancel jumper has no link fitted.
5 (HLX II only). Call Cancel (Help Arrived) button enable jumper. Fit link
to enable. When enabled, pressing the yellow button on the front of the
Homelink Extra II starts a Call Cancel (Help Arrived) message.

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Notes: 1. Remover power from the unit before fitting or removing links to jumpers 1 or
2. Changes do not take effect until you re-apply power.
2. Do not use these functions if you are using the unit in speech mode only.
Make sure there are no links fitted to jumpers 1 or 2.
6 Auxiliary connectors. See p8 of "PSION Programming Guide".
Connection
1. Plug the lead from the mains adaptor into the power socket at the back of
the Homelink unit.
The Power and Emergency lights glow. The light flashes.
2. Plug the lead from the telephone adaptor cable into the socket marked
at the back of the Homelink unit.
3. Plug the lead from the telephone into the socket on the telephone adaptor
cable.
4. Refer to Chapter 6 and carry out any programming.
5. Break out the cable access tabs on the access panel as necessary, and
refit the access panel.
6. Plug the telephone lead from Homelink into the telephone socket on the
wall.
The light should go out within a few seconds.
4. SITING THE UNIT
Homelink is free standing for shelf or table use. It may also be wall mounted.
Make sure there is a telephone socket and power point nearby. Ensure that
the user can reach Homelink quickly and easily.
Do NOT site Homelink:
• On a soft surface, for example a carpet.
• Near the floor.
• Close to or on large metal structures.
• Closer than one metre to mains wiring and metal water or gas pipes.
• Inside steel enclosures.
• Next to electronic equipment, particularly computers, photocopiers or
other radio equipment.
In addition, do not place anything other than a telephone on top of the unit,
and make sure that no liquids can spill onto it.

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5. TRIGGERS
Homelink operates with any of five standard Scantronic triggers. This
Chapter briefly describes each of them.
After physically installing a trigger you must set it to the correct radio site
code for each user. This is done by setting a row of small switches inside the
body of the trigger into a unique pattern for each site.
In addition, there are several switches to set within the trigger to make sure it
works correctly with Homelink. This Chapter tells you how to set the
appropriate switches within each type of trigger.
4601UK-50 Radio Pendant
The 4601UK-50 pendant is a small radio transmitter that the user wears
round his or her neck. The pendant is powered by a long life lithium battery.
To use the pendant, press the orange button on the front. The pendant
transmits a signal and briefly lights a small red lamp at the top of the case.
CAUTION: The pendant is splash resistant, but is not designed to be
immersed in water.
Once set to the Alarm Site Code on switches 1 to 8, the pendant can be
programmed by switches 9 to 12 to give either an alarm signal or a PA
signal.
When used as a PA trigger Homelink starts dialling immediately, without
giving any audible tones or changing the status of any LEDs. Once Homelink
establishes the call, the speech path is one way only: from Homelink to the
called number.
Setting Up
1. Undo the two screws on the back of the device and gently pull the two
halves of the case apart
2. Set switches 1 to 8 to the radio site code.
3. Either:
Set switches 9 to 12 to the following pattern for an Alarm signal:
OR Set switches 9 to 12 to the following pattern for a PA signal:
4. Put the two halves back together, and insert and tighten the screws. Do
not overtighten.
Note: Site codes and types have been factory preset in 4601UK-50 pendants.
4601UK-75/4901UK-60 Radio Pendants
These pendants have no dip switches and therefore can only be learned by
method (b), see page 19. The units are sealed and the batteries are not
replaceable.

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Using a 4601UK-50 For a Low Temperature Alarm
The 4601 pendant can be programmed to start a Low Temperature alarm by
setting the pendant’s site code to the Homelink’s Low Temperature Site
Code (see "2. Technical Description - Radio Site Code".)
Setting Up
1. Undo the two screws on the back of the device and gently pull the two
halves of the case apart
2. Set switches 1 to 8 to the radio Site Code.
3. Set switches 9 to 12 to the following pattern:
4. Put the two halves back together, and insert and tighten the screws. Do
not overtighten.
4604 Door Contact
The Door Contact sends a signal whenever the door or window it is attached
to opens or closes. Homelink reports this signal while in Away mode.
Siting
Fix the body of the detector to the door or window surround. Fix the magnet
to the door or window itself.
Setting Up
1. Open the case.
2. Set switches 1 to 8 to the radio site code.
3. Set switches 9 and 10 to the following pattern:
4. Close the case.
4670-20 Pull Cord
This trigger looks like a switch with a long cord (like a bathroom light switch).
When the user pulls the cord the ‘switch’ sends a radio signal to the
Homelink.
Siting
Fix the pull cord unit to a ceiling. Good locations are above a bath, toilet or
bed headboard.
Setting Up
1. Undo the screw on the front of the case and lower the lid.
2. Set switches 1 to 8 to the radio site code.
3. Set switches 9 to 12 to the following pattern:
4. Close the lid, replace the screw and tighten it. Do not overtighten.

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4609 Smoke Detector
The Smoke Detector sends a radio signal to the Homelink when it detects
smoke. The user does not have to do anything to activate it.
Siting
Fix the smoke detector to a ceiling, not less than 800mm from the wall edge.
Good locations are:
• Landing ceiling above the staircase.
• Lounge ceiling.
• Hall ceiling.
Do not fix on a kitchen ceiling.
Note: Don’t smoke cigarettes nearby, or leave the kitchen door open while cooking;
these things can trigger the Smoke Detector.
Setting Up
1. Open the hinged lid of the case.
2. Set switches 1 to 8 to the radio site code.
3. Set switches 9 to 12 to the following pattern:
4. Remove jumper (if fitted) from link J2.
5. Close the lid.
4608 Movement Detector
The Movement Detector ‘sees’ the warmth from a person’s body. Whenever
a warm object moves within range, the Detector sends a radio signal to
Homelink. Homelink can be programmed to make an emergency call if there
has not been any movement for a preset time.
Siting
Place the movement detector within a room so that it can monitor an area
where there is frequent movement. A good location is in a corner, against
the ceiling and facing a door.
Do not site the movement detector facing a window, a radiator or other heat
source.
Note: A pet may trigger the Movement Detector as well as a person.
Setting Up
1. Open the case and lower the lid.
2. Set switches 1 to 8 to the radio site code.
3. Set switches 9 and 10 to the following pattern:
4. Close the case.

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6. PROGRAMMING
Programming From A Local Telephone
Homelink is designed to let you change parts of its programming by using a
DTMF telephone connected to the Telephone Programming socket under
the access panel.
Using this method you can program the following:
• Telephone numbers
• Account numbers
• Reporting Format
• Security Code
• Radio Site Code First Pendant
• Radio Site Code Second Pendant
• Recorded Messages
• Load default settings.
Using A Telephone For Programming
SAFETY WARNING: Disconnect Homelink from the telephone network
before opening the access panel.
To program Homelink using a telephone:
1. Undo the screw holding the access panel onto the base of Homelink.
2. Remove the access panel.
3. Take the cable from the telephone and plug the connector into the
Local Programming socket inside Homelink (see Fig 3.1).
4. Lift the phone handset
Homelink lights all four lights on its front panel. The lights remain ON
while the handset is off-hook to show that Homelink is in programming
mode.
5. Enter the Security Code, default “7890”.
Homelink gives two short bleeps if you have entered the correct
Security Code.
6. Use the telephone keypad to enter the new programming commands.
Homelink gives two short bleeps if you enter a command correctly, one
long bleep if you enter a command incorrectly.
7. Replace the handset and disconnect the telephone from Homelink
when you have finished programming.
Homelink turns off the Line Fault and Away lights.
8. Always test the new program on the Homelink unit.

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Special Commands
When using the telephone to program Homelink the following special
commands are available:
*0 Abort current command (Homelink gives one long bleep after
you issue this command.)
*1 Insert dial pause
*2 Insert dial tone wait
** Insert the “*” character itself
*# Insert the “#” character itself
These commands are useful for making sure that Homelink can dial
telephone numbers successfully.
Telephone Numbers
Using the telephone keypad you can change any of the four telephone
numbers stored in Homelink. You must type a command to access each of
the numbers. The commands are:
01 Telephone Number 1
02 Telephone Number 2
03 Telephone Number 3
04 Telephone Number 4
Note: Do not program the telephone numbers of the emergency services (for
example “999”).
To Change Telephone Number 1 (Example)
1. Dial 01
2. Dial the new telephone number, for example: *1 012 3456 789
3. Dial #
You hear two short bleeps. The telephone number is now changed.
Account Numbers
Note: Account numbers are NOT required if you are programming Homelink to use
Speech Only reporting format.
You can change any of the four Account Numbers from the telephone
keypad. Each Account Number has its own command:
10 All four account numbers programmed the same
11 Account Number 1
12 Account Number 2
13 Account Number 3
14 Account Number 4

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To Change Account Number 1 (Example)
1. Dial 11.
2. Dial the new Account Number.
3. Dial #.
You hear two short bleeps if you have entered the Account Number
correctly.
Reporting Format
You can change the reporting format from the telephone keypad. The
commands for changing the report format for each telephone number are:
20 Reporting format for all numbers
21 Report format for telephone number 1
22 Report format for telephone number 2
23 Report format for telephone number 3
24 Report format for telephone number 4
To Change Report Format for Telephone Number 1 (Example)
1. Dial 21.
2. Dial 01 for Scancom format or
40 for Speech only.
3. Dial #.
You hear two short bleeps if you have entered the command correctly.
Changing Security Code
When Homelink is delivered from Cooper Security Ltd its security code is set
to “7890”. To make sure that unauthorised people cannot change a client’s
Homelink programming you should change the security code as soon as
possible.
To Change The Security Code
1. Dial 91.
2. Dial the new security code (for example 1234)
3. Dial #.
You hear two short bleeps if you have changed the security code
successfully.
Loading Defaults
You may wish to completely reprogram a Homelink unit back to the settings
it had when it left the factory. For example, you may wish to do this when
transferring a Homelink unit from one client to another.
To Load Default Settings
1. Dial 0 * * #.
After a few seconds Homelink gives two short bleeps if it has
successfully loaded the default settings.

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Radio Site Code
There are two methods of setting the radio site code:
a) Entering the site code from the telephone keypad (using 1’s and 0’s).
b) Commanding Homelink to “learn” the site code from a pendant.
a) To Enter Site Code From Keypad (Except for 4601UK-75/4901UK-60)
1. Dial 92.
2. Dial 11100001 (for example).
3. Dial #.
You hear two short bleeps if you have entered the site code
successfully.
b) To Learn Site Code From Pendant
1. Dial 93#. (Use 96# for Second Pendant Site Code)
2. Press the pendant button within five seconds.
You hear two short bleeps if Homelink has learnt the site code
successfully.
Note: You can also set the radio site code using the PSION II Programmer.
Recorded Message
You can record a short voice message on Homelink that it will try to deliver
as part of its Speech Reports. The voice message can be up to 20 seconds
long.
The commands available are:
94# Record speech
95# Playback speech
To Record A Speech Message
1. Dial 94#.
2. Press Away on the Homelink unit.
Homelink switches its microphone on and turns the green Away lamp
off.
3. Speak your message clearly. Remember to include enough information
to identify the caller.
4. Press Away on the Homelink unit.
Homelink turns the microphone off and lights the green Away lamp.
(Note that if you do not press Away to end the recording Homelink will
turn the microphone off after 20 seconds.)
5. Dial 95#.
Homelink plays back your recorded message through its speaker.

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Programming From A Monitoring Centre
A monitoring centre can make changes over the telephone network at a
client’s request (“remote programming”). The features you can alter are:
• Telephone numbers
• Account numbers
• Reporting Formats
• First and second pendant. The user must be physically within range of
the Homelink in order to press the triggers at the appropriate time.
• Security Code
You can also open a speech path to the client in order to listen or talk to
them, the Homelink will answer the call after a preset number of rings.
To program Homelink from a monitoring centre:
1. Dial the telephone number of the Homelink unit.
2 The Homelink will auto-answer.
3. Enter the Security Code.
Homelink gives two short bleeps if you have entered the correct
Security Code.
4. Use the telephone keypad to enter the new programming commands.
See the rest of this section for details of the available commands.
Homelink gives two short bleeps if you enter a command correctly, one
long bleep if you enter a command incorrectly.
5. Dial 99# to exit programming and return the Homelink unit to its normal
mode.
6. Always test the new program on the Homelink unit.
Programming Commands
When programming remotely from a monitoring centre you can use all the
programming commands listed in "Using A Telephone For Programming",
with the following exceptions:
1. You cannot use 94# to record a speech message, or 95# to playback a
speech message.
2. Use command 77 # to open a two way speech path. You may need to
use this command to talk to the Homelink user and make sure they press
their pendant button at the correct time when you use commands 93# or
96# or learn a pendant's radio site code.
Two Way Speech
While remotely programming a Homelink unit you may wish to talk to the
client (or listen to them) through the Homelink unit itself. First, ask the client
to make sure the privacy switch is set to . Then use the command:
77# Two way speech mode.