Costcare B437 User manual

B437
Ultra Low Long-Term Care Bed
User Manual
DEALERS: This manual MUST be given to the user of the bed.
USER: Before using this bed, read this manual and save for future reference.

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Table of Contents
1.0 GENERAL INFORMATION....................................................................................................................2
1.1 STANDARD SYMBOLS AND WARNING LABELS......................................................................................................2
1.2 INTENDED USE..............................................................................................................................................3
1.3 SAFETY PRECAUTIONS ....................................................................................................................................3
2.0 TECHNICAL SPECIFICATION.................................................................................................................6
3.0 ASSEMBLY INSTRUCTIONS..................................................................................................................7
3.1 UNPACKING THE BED................................................................................................................................7
3.2 ASSEMBLING THE BED ..............................................................................................................................8
3.3 ASSEMBLING THE BED DECK.....................................................................................................................8
3.4 ASSEMBLING THE HEAD/FOOT BOARD ONTO THE BED............................................................................9
3.5 INSTALLING THE MATTRESS RETAINING SYSTEM .....................................................................................9
3.6 INSTALLING THE HAND PENDANT CLIP ...................................................................................................10
3.7 CONNECTING CABLES TO THE CONTROL BOX.........................................................................................10
3.8 INSTALLING BATTERY BACKUP (OPTIONAL)...............................................................................................12
3.9 INSTALLING THE RAILS (OPTIONAL)...........................................................................................................13
4.0 EQUIPMENT OPERATION .................................................................................................................15
4.1 POSITIONING THE BED............................................................................................................................15
4.2 USING THE CONTROLLER ........................................................................................................................15
4.3 RESETTING THE BED.....................................................................................................................................16
4.4 LEVELING THE LEG REST..........................................................................................................................16
4.5 FOLDING AND TRANSPORTING THE BED ................................................................................................17
5.0 TROUBLESHOOTING GUIDE..............................................................................................................18
6.0 LIMITED WARRANTY ........................................................................................................................19
SERVICE RECORD ...........................................................................................................................................20

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1.0 GENERAL INFORMATION
1.1 Standard Symbols and Warning Labels
Warnings
Signal words with symbols are used in this manual to highlight hazards or unsafe practices
which could result in personal injury or property damage. See the information below for
definitions of the signal words and symbols.
DANGER
Danger indicates an imminently hazardous situation which, if not avoided, will result
in death or serious injury.
WARNING
Warning indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION
Caution indicates a potentially hazardous situation which, if not avoided, may result
in property damage or minor injury or both.
IMPORTANT
Indicates a hazardous situation that could result in damage to equipment or property
if it is not avoided.
Gives useful tips, recommendations and information for ease of use.

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1.2 Intended Use
The Costcare Long-Term Care Low Profile Beds are intended for use in within an institutional
healthcare environment, i.e. nursing homes, rehabilitation care, assisted living.
The bed is NOT a transport device. The wheels on the bed are for positioning the bed only.
These shall be locked at all times when carrying a patient.
The beds are intended for users who fully understood the content of this manual and is not
intended for use by children.
1.3 Safety Precautions
1.3.1 Assembling the Bed
WARNING
DO NOT overtighten the mounting hardware as this will damage the mounting
brackets.
DO NOT modify this equipment without authorization of the manufacturer. Doing so
will void the warranty.
DO NOT use accessories that are not designed or approved for use with the bed.
1.3.2 Operating the Bed
WARNING
DO NOT operate your bed until it is fully assembled and checked.
DO NOT exceed maximum weight limitations of the bed.
ALWAYS make sure the power cable is clear of any moving parts of the bed before
switching on the power.
ALWAYS keep hands and fingers away from moving parts to avoid injury.
ONLY use appropriate mattresses and ALWAYS adjust the mattress retainer system
accordingly to ensure the mattress is fixed in place.

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The mattress platform shall be kept in a flat position if the patient’s condition could
lead to patient entrapment.
ALWAYS keep the bed at the lowest position when the patient is unattended.
1.3.3 Performing Maintenance
WARNING
ONLY qualified personnel should carry out the bed maintenance.
DO NOT attempt to open the pre-sealed actuator or obtain local service, for it will
VOID the warranty and might result in damage. Consult your dealer or manufacturer
for further information.
Inspect the casters every six months to check for tightness and wear.
Regular maintenance of bed and accessories is necessary to ensure proper operation.
DO NOT overtighten mounting hardware. This will damage mounting brackets.
1.3.4 Electrical and Earthing
WARNING
EARTHING
DO NOT, under any circumstances, cut or remove the earthing prong from any plug.
Some devices are equipped with three-prong (earthing) plugs for protection against
possible shock hazards. Where a two-prong wall receptacle is encountered, it is the
personal responsibility and obligation of the customer to contact a qualified
electrician and have the two-prong receptacle replaced with a properly earthed
three-prong wall receptacle in accordance with the regional and national regulations.
If you must use an extension cable, use ONLY a three-wire extension cable having
the same or higher electrical rating as the device being connected.
DO NOT use if the power cable is cut, frayed or loosely connected to the device.
Power supply cable may be damaged by inappropriate handling, e.g. by kinking,
shearing or other mechanical damages. The POWER SUPPLY CABLE is only
replaceable by SERVICE PERSONNEL.

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1.3.5 Disposal
WARNING
This product has been supplied from an environmentally aware manufacturer.
Where backup battery is used, DO NOT dispose of batteries in normal household
waste. They MUST be taken to a proper disposal site. Contact your local waste
management company for information.
This product may contain substances that could be harmful to the environment if
disposed of in places (landfills) that are not appropriate according to legislation.
Please be environmentally responsible and recycle this product through your
recycling facility at its end of life.
1.3.6 Radio Frequency Interference
WARNING
Most electronic equipment is influenced by Radio Frequency Interference (RFI).
CAUTION should be exercised with regard to the use of portable communication
equipment in the area around such equipment. If RFI causes erratic behavior, switch
the power OFF IMMEDIATELY. DO NOT turn the Power Switch ON while transmission
is in progress.

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2.0 TECHNICAL SPECIFICATION
B437
OPERATING RANGE
Bed Height
2.6” –25.6”
Back Rest Angle
0° - 70°
Knee Break Angle
0° - 27°
Additional Manual Leg Lift
Yes, various positions
Trendelenburg / Reverse Trendelenburg
N/A
WEIGHT
LIMIT
Safe Working Load (SWL)
400 lbs
Max. Patient Weight
350 lbs
WEIGHTS &
DIMENSIONS
Sleeping Surface Dimension
Width x Length
36” x 80”
Caster Size
3”
Weight IN Carton
279 lbs
Weight OUT of Carton
257 lbs
ELECTRICS
Power Supply (V/PH/Hz)
100-240V/1ph/50-60Hz
Power Consumption (Max)
200 W
Number of Motors
5
Protection Class
IPX4
Insulation Class
II Type B
Duty Cycle
Interruption 10%, Max. 2 min./18min.
Battery backup
Yes, optional
ENVIRONMENT
Operating Temperature
40°F - 105°F (5°C - 40°C)
Storage Temperature
15°F –120°F (-10°C - 50°C)
Operation & Storage Humidity
20% - 80%
Operation & Storage Atmospheric Pressure
700 - 1060 hPa
Operation & Storage Altitude
≤3000 m
Noise Level
< 50 db(a)

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3.0 ASSEMBLY INSTRUCTIONS
3.1 UNPACKING THE BED
I. Unpack the components from the shipping cartons.
II. Remove any zip ties holding the components to the Bed Assembly.
III. Upon unpacking your bed, the package should contain all the following
components.
IV. Inspect the bed components for damages. If the bed is damaged, do not use the
bed and contact the manufacturer.
Upper Bed Deck x 1
Lower Bed Deck x 1
Head Board x 1
Foot Board x 1
Mattress Retainer x 8
Hand Pendant Clip x 1
M8 Socket Screw x 16
(with washer & spring washer)
Transport Bar x 2
Allen Wrench x 1 (5mm)

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3.2 ASSEMBLING THE BED
The bed comes in with the sections (head board, foot board, upper bed deck and lower
bed deck) stacked, carefully lay each section on the floor.
3.3 ASSEMBLING THE BED DECK
1. With the bed decks positioned flat on the floor, join the upper and lower bed
decks together.
2. Secure the two decks together with two socket screws on each side.

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3.4 ASSEMBLING THE HEAD/FOOT BOARD ONTO THE BED
1. Lift up the upper bed deck slightly and insert the head board into the main bed
frame.
2. Secure the head board to the deck with two socket screws on each side.
3. Repeat the same procedure for foot board installation.
3.5 INSTALLING THE MATTRESS RETAINING SYSTEM
1. Align and insert the bottom protruding of the L-shape mattress retainer to the
mounting hole on the bed deck.
2. Slide the retainer towards the edge of the bed.
3. Each mounting hole has two adjustment positions, adjust to the position suitable
for the intended mattress. Push down the retainer until there is an audible click.
4. Repeat the procedure until all eight mattress retainers are installed.

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3.6 INSTALLING THE HAND PENDANT CLIP
Clip the hand pendant clip over the two timber panels of the head board and push it
down firmly.
3.7 CONNECTING CABLES TO THE CONTROL BOX
Motor cables will need to be connected to the control box, located at the center of
the bed. The backrest motor should already be connected.
1. Open the control box locking lid by pressing in the sides and lift it up, to expose
the connection ports.
2. The cables and the port connections are color-coded. Route the cables to their
matching port. When running the cables, ensure they are neatly tied along the
bed frame and do not interfere with the bed operation. Holes are provided on the
bed frame for cable routing.

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Backup Battery Backrest Motor 1 Backrest Motor 2 Headboard Motor
(if applicable)
Hand Control
Footboard Motor Kneebreak Motor Underbed lighting Nursing Control
(if applicable) (if applicable)
3. Connect all cables and reinstate the locking lid, ensure there is an audible click.

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3.8 INSTALLING BATTERY BACKUP (Optional)
1. Switch the power supply off when installing the backup battery.
2. Affix the backup battery with nuts and bolts to the left of the control box, on the
same holding plate.
3. Open the control box locking lid by pressing in the sides and lift it up, to expose
the connections ports.
4. Connect the backup battery cable to the control box. The connection port is
indicated with a battery symbol above.
5. Close the locking lid. There should be an audible click. Switch the power supply
back on.

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3.9 INSTALLING THE RAILS (Optional)
1. Before installing the rails, the bed should be in the flat position.
2. Unclip the metal snap ring and remove the metal pins from the rail mounting
brackets.
3. Hook the rail bracket onto the edge of the bed decking. Align the rail bracket
mounting holes with the bed deck mounting holes.
4. Re-insert the metal pins through the mounting holes and secure with the snap
rings. Make sure the snap rings are positioned in the groove of the metal pins.
5. Tighten the allen screws next to the metal pins.
6. Repeat the same procedure to install the other rail.

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Holes for Assist Bars
Holes for Swing Rails

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4.0 EQUIPMENT OPERATION
4.1 POSITIONING THE BED
To position the bed, use the castors to move the bed. Once the bed is in its desired
location, lock all castors in place.
4.2 USING THE CONTROLLER
The UP arrow ( ) indicates raising the corresponding parts of the bed.
The DOWN arrow ( ) indicates lowering the corresponding parts of the bed.
1. Use button 1 and 2 to adjust the backrest up or down.
2. Use button 3 and 4 to adjust the kneebreak up or down.
3. Use button 5 and 6 to adjust the backrest and kneebreak
up or down simultaneously. (Auto Contour feature)
4. Use button 7 and 8 to raise or lower the bed platform.
5. Use button 9 and 10 to tilt the bed into reversed-
trendelengburg and Trendelenburg positions.
6. Use button 11 to switch on/off the underbed lighting.
7. Use button 12 to put the bed into chair position.
The bed is equipped with an Entrapment Safety Measure. If
the bed platform is higher than 320mm from the floor, long
press button 8 will lower the bed to 320mm. To continue
lowering the bed, release and long press button 8 again.
Ensure no body parts or obstacles are within the bed’s
moving range.

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4.3 Resetting the Bed
Where a connection fault is identified and rectified, the control system will require a
reset in order to operate again.
1. Pressed and hold the control button for lowering the backrest and
kneebreak. Continue to hold down the button for 10 seconds after the
mattress platform is completely flat.
2. Pressed and hold the control button for raising the mattress platfrom.
Continue to hold down the button for 10 seconds after the mattress
platform reaches the highest position.
4.4 LEVELING THE LEG REST
The end foot section can be adjusted manually to further alter the kneebreak angle.
1. Grip the end section of the bed platform. Lift up slowly to the preferred height.
Ensure there is an audible click indicating the deck is locked in position.
2. To lower the deck to its original position, first lift it up to the highest position and
slowly lay it back down.

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4.5 FOLDING AND TRANSPORTING THE BED
The bed can be disassembled and transferred in a compact manner using the transport
bars.
1. Reverse the bed installation procedure to disassemble the bed into four sections,
the head board, the foot board, the upper and lower bed decks.
2. With the tees of the transport bars pointing upwards, connect the head and
footboard to the transport bar and secure with socket screws.
3. Insert the two bed deck sections onto the transport bar tees and secure with socket
screws.
4. The folded bed can be transported with the castors on the head and foot board.
Reverse the procedure to reassemble the bed.

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5.0 TROUBLESHOOTING GUIDE
SYMPTOMS
FAULTS
SOLUTIONS
Bed idle when hand pendant
buttons are pressed.
Adjustment may be at the
maximum or minimum
position.
Power cable not connected
or damaged.
Hand control or actuator
connectors are loose.
Actuator in need of service or
load is too high.
Control system has not been
reset after faults were fixed.
Entrapment Safety Measure is
in place.
Check if other buttons are
working.
Ensure the power cable is
properly connected to the
electrical socket and the bed.
Ensure tight connection of all
connectors or control box.
Contact your supplier for
actuator maintenance.
Refer to Equipment
Operation.
Refer to Equipment
Operation.
Castors/Brakes noisy or stiff.
Debris or fluff in bearings
Clean or replace castors.
Noisy or dry sound from
pivot points.
Needs lubrication.
Lubricate your bed.
Unusual noise from actuator.
Actuator is worn or damaged
or spindle is bent.
Replace the actuator. Contact
your supplier.
Head/footboard unstable.
Head/footboard frame not
tightly secured.
Refer to Assembly
Instructions

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6.0 LIMITED WARRANTY
This Costcare product is warranted to be free of defects in material and workmanship
for one year of the original purchaser.
This device was built to exact standards and carefully inspected prior to shipment. This
Limited One Year Warranty from the date of original purchase is an expression of our
confidence in the material and workmanship of our products and our assurance to our
customers for years of dependable services.
In the event of a defect covered by this warranty, Costcare will, at Costcare's option,
repair or replace the device. The warranty provides only for replacement of defective
parts and does not cover shipping and labor charges. Costcare's sole obligation and
your exclusive remedy under this warranty are limited to such repair and/or
replacement.
This warranty does not cover device failure due to the user misuse, abuse, negligence,
or normal wear and tear. This warranty does not extend to non- durable components,
such as rubber accessories, casters and grips, which are subject to normal wear and
require periodic replacement.
This warranty shall not apply to serial numbered devices if the serial number has been
removed, or altered, or defaced, or to defect or damages caused by unauthorized
parts, attachments or repairs, negligence, operated by incorrect voltages, accident
and circumstance beyond Costcare's control, or improper operation, maintenance or
storage.
If you have a question regarding your Costcare device or this warranty, please contact
an authorized Costcare Dealer.
www.costcaremed.com
1-714-485-2206