Costcare B359 User manual

B359
Long-Term Care Low Profile Bed
User Manual
DEALERS: This manual MUST be given to the user of the bed.
USER: Before using this bed, read this manual and save for future reference.

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Table of Contents
1.0 GENERAL INFORMATION....................................................................................................................2
1.1 STANDARD SYMBOLS AND WARNING LABELS......................................................................................................2
1.2 INTENDED USE..............................................................................................................................................3
1.3 SAFETY PRECAUTIONS ....................................................................................................................................3
2.0 TECHNICAL SPECIFICATION.................................................................................................................6
3.0 EQUIPMENT ASSEMBLY......................................................................................................................7
3.1 UNPACKING THE BED .....................................................................................................................................7
3.2 ASSEMBLING THE BED ....................................................................................................................................8
4.0 EQUIPMENT OPERATION .................................................................................................................13
4.1 POSITIONING THE BED..................................................................................................................................13
4.2 EXTEND THE LENGTH OF THE BED FROM 80” TO 84” OR 88” ..............................................................................14
4.3 EXTEND THE WIDTH OF THE BED FROM 42” TO 48” ..........................................................................................14
4.4 ADJUSTING THE EXTENDED HEEL LIFT..............................................................................................................15
4.5 USING THE CONTROLLER...............................................................................................................................16
4.6 USING THE STAFF CONTROL ..........................................................................................................................17
4.7 RESETTING THE BED.....................................................................................................................................17
4.8 OPERATING THE BED RAILS ............................................................................................................................18
5.0 TROUBLESHOOTING GUIDE..............................................................................................................19
6.0 LIMITED WARRANTY ........................................................................................................................20
APPENDIX –SERVICE RECORD........................................................................................................................21

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1.0 GENERAL INFORMATION
1.1 Standard Symbols and Warning Labels
Warnings
Signal words with symbols are used in this manual to highlight hazards or unsafe practices
which could result in personal injury or property damage. See the information below for
definitions of the signal words and symbols.
DANGER
Danger indicates an imminently hazardous situation which, if not avoided, will result
in death or serious injury.
WARNING
Warning indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION
Caution indicates a potentially hazardous situation which, if not avoided, may result
in property damage or minor injury or both.
IMPORTANT
Indicates a hazardous situation that could result in damage to equipment or property
if it is not avoided.
Gives useful tips, recommendations and information for ease of use.

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1.2 Intended Use
The Costcare Long-Term Care Low Profile Beds are intended for use in within an institutional
healthcare environment, i.e. nursing homes, rehabilitation care, assisted living.
The bed is NOT a transport device. The wheels on the bed are for positioning the bed only.
These shall be locked at all times when carrying a patient.
The beds are intended for users who fully understood the content of this manual and is not
intended for use by children.
1.3 Safety Precautions
1.3.1 Assembling the Bed
WARNING
DO NOT overtighten the mounting hardware as this will damage the mounting
brackets.
DO NOT modify this equipment without authorization of the manufacturer. Doing so
will void the warranty.
DO NOT use accessories that are not designed or approved for use with the bed.
1.3.2 Operating the Bed
WARNING
DO NOT operate your bed until it is fully assembled and checked.
DO NOT exceed maximum weight limitations of the bed.
ALWAYS make sure the power cable is clear of any moving parts of the bed before
switching on the power.
ALWAYS keep hands and fingers away from moving parts to avoid injury.
ONLY use appropriate mattresses and ALWAYS adjust the mattress retainer system
accordingly to ensure the mattress is fixed in place.

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The mattress platform shall be kept in a flat position if the patient’s condition could
lead to patient entrapment.
ALWAYS keep the bed at the lowest position when the patient is unattended.
1.3.3 Performing Maintenance
WARNING
ONLY qualified personnel should carry out the bed maintenance.
DO NOT attempt to open the pre-sealed actuator or obtain local service, for it will
VOID the warranty and might result in damage. Consult your dealer or manufacturer
for further information.
Inspect the casters every six months to check for tightness and wear.
Regular maintenance of bed and accessories is necessary to ensure proper operation.
DO NOT overtighten mounting hardware. This will damage mounting brackets.
1.3.4 Electrical and Earthing
WARNING
EARTHING
DO NOT, under any circumstances, cut or remove the earthing prong from any plug.
Some devices are equipped with three-prong (earthing) plugs for protection against
possible shock hazards. Where a two-prong wall receptacle is encountered, it is the
personal responsibility and obligation of the customer to contact a qualified
electrician and have the two-prong receptacle replaced with a properly earthed
three-prong wall receptacle in accordance with the regional and national regulations.
If you must use an extension cable, use ONLY a three-wire extension cable having
the same or higher electrical rating as the device being connected.
DO NOT use if the power cable is cut, frayed or loosely connected to the device.
Power supply cable may be damaged by inappropriate handling, e.g. by kinking,
shearing or other mechanical damages. The POWER SUPPLY CABLE is only
replaceable by SERVICE PERSONNEL.

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1.3.5 Disposal
WARNING
This product has been supplied from an environmentally aware manufacturer.
Where backup battery is used, DO NOT dispose of batteries in normal household
waste. They MUST be taken to a proper disposal site. Contact your local waste
management company for information.
This product may contain substances that could be harmful to the environment if
disposed of in places (landfills) that are not appropriate according to legislation.
Please be environmentally responsible and recycle this product through your
recycling facility at its end of life.
1.3.6 Radio Frequency Interference
WARNING
Most electronic equipment is influenced by Radio Frequency Interference (RFI).
CAUTION should be exercised with regard to the use of portable communication
equipment in the area around such equipment. If RFI causes erratic behavior, switch
the power OFF IMMEDIATELY. DO NOT turn the Power Switch ON while transmission
is in progress.

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2.0 TECHNICAL SPECIFICATION
B359
OPERATING RANGE
Bed Height
9.6” –26”
Back Rest Angle
0° - 65°
Knee Break Angle
0° - 35°
Additional Manual Leg Lift
Yes, various positions
Trendelenburg / Reverse Trendelenburg
± 12°
WEIGHT
LIMIT
Safe Working Load (SWL)
1000 lbs
Max. Patient Weight
950 lbs
WEIGHTS &
DIMENSIONS
Sleeping Surface Dimension
Width x Length
54”-60”x 80”-84”-88”
Caster Size
3”
Weight IN Carton
476 lbs
Weight OUT of Carton
414 lbs
ELECTRICS
Power Supply (V/PH/Hz)
100-240V/1ph/50-60Hz
Power Consumption (Max)
320 W
Number of Motors
4
Protection Class
IPX4
Insulation Class
II Type B
Duty Cycle
Interruption 10%, Max. 2 min./18min.
Battery backup
Yes, optional
ENVIRONMENT
Operating Temperature
40°F - 105°F (5°C - 40°C)
Storage Temperature
15°F –120°F (-10°C - 50°C)
Operation & Storage Humidity
20% - 80%
Operation & Storage Atmospheric Pressure
700 - 1060 hPa
Operation & Storage Altitude
≤3000 m
Noise Level
< 50 db(a)

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3.0 EQUIPMENT ASSEMBLY
3.1 Unpacking the Bed
WARNING
To avoid injury, DO NOT attempt to remove the bed from the carton without
assistance.
I. Unpack the components from the shipping cartons.
II. Upon unpacking your bed, the package should contain all of the following
components.
III. Examine exterior of the bed components for nicks, dents, scratches or damages.
Bed Assembly x 1
Headboard Frame x 2
Footboard Frame x 2
Wall Bumper Bar x 1
Bed-end Mattress
Retainer x 1
Mattress Retainer x 4
IMPORTANT
Store the repackaged bed in a dry area. Do not place other objects on top of the
repackaged bed.
Unless the bed is to be used immediately, retain boxes, containers, and packing
materials for use in storing until use of bed is required.

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3.2 Assembling the Bed
3.2.1 Assembling the head/foot board brackets to the bed
1. With the bed raised to its highest position, step on the locking levers to lock the
casters on at the foot end of the bed.
2. Turn and loosen the two black turn knobs on the underside of the bed assembly
insertion slots on the head side of the bed.
3. Slide the headboard brackets into the slots (the headboard brackets are shorter
than the footboard brackets). Tighten the black knob to secure the brackets in place.
4. Repeat the same procedure for the footboard bracket installation.
3.2.2 Assembling the headboard
1. With the mounting plates on the headboard facing the bed, slide the mounting
plate groove onto the headboard mounting bracket’s vertical support.
2. Insert the lock pin through the mounting plate into the headboard to secure the
headboard in place. Repeat on the other mounting plate.
3. Repeat the same procedure for footboard installation.

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3.2.3 Assembling the footboard with staff control
1. Ensure the power is turned off before installing the footboard with staff control.
2. Following the headboard installation procedure for foot board installation.
3. An extension port is provided on the side of the bed frame. Hinge open the cap
on the extension port.
4. Connect the footboard cord to the extension port, hinge close the cap to secure
the connection.
5. Switch the power supply back on.

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3.2.4 Installing the mattress retaining system
1. Locate the mounting holes for the mattress retainers in the bed deck. Align and
insert the mattress retaining wires through the pre-cast holes.
2. Repeat the procedure for all four side mattress retainers.
3. Insert the bed end mattress retainer in the foot side of the bed deck through the
precast holes.
4. Ensure the all mattress retainers are flat against the bed deck.
Certain bed models have multiple sets of holes for various bed widths and lengths.
Adjust the mounting position accordingly for different sized mattresses. The mounting
holes are labeled with the corresponding size. Ensure the mattress fits snugly within
the mattress retainers.
3.2.5 Installing the wall bumper bar
1. Clip the wall bumper bar assembly on to the caster support shaft at the head end
of the bed. Ensure the bumper bar foot stand is facing the floor.
2. Slide the bar to adjust the length. Insert the pin through the bar through the holes
on the bar to fix the length and lock the assembly in place.

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3.2.6 Installing the rails or assist bars
1. Before installing the rails or bars, the bed should be in a flat position.
2. Unclip the metal snap ring and remove the metal pins from the mounting
brackets.
3. Remove cover for the appropriate holes.
4. Slide the U-shaped insert into the assist bar bracket. Place the rail bracket onto
the edge of the bed decking. Align the rail bracket mounting holes with the bed
deck mounting holes.
5. Re-insert the metal pins from the outside edge of the bed through the mounting
holes and secure with snap rings on the inside edge of the bed. Make sure the
snap rings are positioned in the groove of the metal pins.
6. If the bed rail or bar has additional Allen screws, tighten the Allen screws next to
the metal pins.
7. Repeat the same procedure to install the other rail.
Holes for Swing Rail
Holes for Assist Bar

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3.2.7 Control box connections
Upon opening the control box, each motor connection port is color coded for ease of
identification.
DC. Battery Backup Port
1. Backrest Motor
2. Knee-break Motor
3. Hi-Lo Motor (Front)
4. Hi-Lo Motor (Rear)
5. Underbed Lighting
6. Spare
7. Staff Control
8. Hand Pendant
3.2.8 Installing battery backup
1. Switch the power supply off when installing the backup battery.
2. Affix the backup battery with nuts and bolts to the side of the control box, on the
same holding plate.
3. Open the control box locking lid by pressing in the sides and lift it up, to expose
the connection ports.
4. Connect the backup battery cord to the control box. The connection port is
indicated with a battery symbol above.
5. Close the locking lid, there should be ab audible click, switch the power supply
back on.

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4.0 EQUIPMENT OPERATION
4.1 Positioning the Bed
1. To lock the bed, step on the red lever at the rear of the bed.
2. The caster guides on both sides of the head end casters should be lowered to
prevent sideway movements. The fork opening of the caster guide should sit on
top of the caster locking tab, limiting any swivel action.
3. To unlock the casters, step on the green lever at the rear of the bed. Lift up the
caster guides on the head end casters to allow free moment.
NOTE: Head end caster must be unlocked when raising and lowering the bed. Head
end caster guide should be lowered onto the caster when bed is in use.

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4.2 Extend the Length of the Bed from 80” to 84” or 88”
1. Loosen the two black knobs located on the underside of the bed frame securing
the footboard frame. (Refer to Section 3)
2. Pull the footboard frame away from the bed squarely with both hands to the
required length. The distances are marked on the footboard frame, 80”, 84” and
88”. Tighten the securing knobs once desired length is set.
3. Adjust the bed end mattress retention frame to the required position. The
extension Length are marked on the bed platform.
4.3 Extend the Width of the Bed from 54” to 60”
1. Under each bed platform there is a turn knob and a springed plunger. Loosen the
turn knob.
2. Pulled down the springed plunger and at the same time slide out the extension
piece to the required length. There should be an audible clock indicating that the
extension piece is locked in place.
3. Repeat the same procedure on all bed sections and on both sides of the bed.
4. Adjust the mattress retainers accordingly.

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5. To extend the headboard, lift up and flip the extension piece on the back of
headboard. Reinsert the steel plates into the mounting brackets on the main
headboard.
4.4 Adjusting the Extended Heel Lift
1. Grip the end section of the bed platform. Lift up slowly to the preferred height.
Ensure there is an audible click indicating that the deck is locked in place within
the Ratcheting Bracket.
2. To lower the end deck to its original position, lift it up to the highest position and
slowly lay the bed section back down.

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4.5 Using the Controller
The UP arrow ( ) indicates raising the corresponding parts of the bed.
The DOWN arrow ( ) indicates lowering the corresponding parts of the bed.
1. Use button □
1and □ 2to adjust the backrest up or down.
2. Use button □
3and □ 4to adjust the knnebreak up or down.
3. Use button □
5and □ 6to simultaneously adjust the backrest
and kneebreak up or down (Auto-Contour).
4. Use button □
7and □ 8to raise or lower the bed platform.
5. Use button □ 9to turn on/off the underbed lighting.
6. Use button □ 10 to engage in electronic CPR lowering.
1
2
3
4
5
6
7
8
9
10

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4.6 Using the Staff Control
The UP arrow ( ) indicates raising the corresponding parts of the bed.
The DOWN arrow ( ) indicates lowering the corresponding parts of the bed.
The staff control can lockout functions on the hand pendant. To engage the lockout,
hold down the “Lock” button and press the UP arrow for the specific function. The
light indicator for the function will switch on.
4.7 Resetting the Bed
Where a connection fault is identified and rectified, the control system will require a
reset in order to operate again.
1. Pressed and hold the control button for lowering the backrest and
kneebreak. Continue to hold down the button for 10 seconds after the
mattress platform is completely flat.
2. Pressed and hold the control button for raising the mattress platfrom.
Continue to hold down the button for 10 seconds after the mattress
platform reaches the highest position.

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4.8 Operating the bed rails
Metal Swing Rail
Raise Bed Rail: Pull the bed rail upwards until the rail is securely locked in place.
Lower Bed Rail: Squeeze the release lever at the bottom corner of the bed rail and
slowly lower the bed rail to its lowest position.
Composite Swing Rail
Raise Bed Rail: Pull the bed rail upwards until the rail is securely locked in place.
Lower Bed Rail: Press the release button, slowly lower the rail to its lowest position.
Q-Bar
Parallel/ Lift up and rotate the bar until it is parallel or perpendicular to the
Perpendicular bed edge. Lower the bar and ensure it is securely locked in place.
Alignment:
Pivot Assist Bar
Raise Assist Bar: Pull the bar upwards until the it is securely locked in place. Ensure
the release button is engaged
Lower Assist Bar: Pull the release knob and slowly lower the bar to its lowest position.