Cove CV100 User manual
User Manual
Welcome to Cov
ess stress and better sleep is now within your
reach. Please use this manual for instructions to
get the best results
Cove works by using gentle vibrations behind the
ears to activate the part of your brain that
regulates anxiety, leading to a profound and
durable sense of calm.
All you have to do is wear Cove 20 minutes a day.
As you continue to use it, your resilience to stress
will improve. Here’s everything you need to know to
get started.
USER MANUAL
Table of Contents
Getting Starte
What’s in the box
Cove headse
Carrying cas
Charging cabl
Setting up your Cov
Charging Cov
Pairing Cov
Putting on Cov
Setting the vibration leve
sing Cov
Starting a sessio
Syncing session
Notification
Before session
After session
Session histor
Care for your Cov
Updating Cov
Cleaning Cov
Specification
Dimension
Sensor and battery informatio
Warranty Informatio
Regulatory and Safety Notice
FCC statement and warnin
FCC warnin
Disposal Informatio
Troubleshootin
Getting hel
Typical troubleshooting
8
TABLE OF CONTENTS
About Cove
TABLE OF CONTENTS
Vibration Strengt
buttons ( up/down )
Adjustable headband Mechanis
slide to open/close for optimal fit
Charge por
micro USB
Power butto
On/Off
*LED light setting
Power on - Blu
Power off - Yello
In session - Whit
Pairing - Purpl
Low Battery - Re
Charging - Green Pulsing
LED Light*
*To charge the device, plug the charging USB cable into a laptop or USB wall plug. Recharge between uses.
Getting Started
What’s in the box
In ach Cov box you will fin
∙ Your Cov insid its prot ctiv carrying cas
∙ G tting start d instruction
∙ A Micro-USB charging cabl
Setting up your Cov
Charging Cov
B for your first s ssion, mak sur th batt ry is fully charg d.
To charg th batt ry
GETTING STARTED / 2
1. Locat th Micro-USB charging port on th l ft sid of th d vic
2. Conn ct Cov to any USB pow r sourc via th includ d charging cabl
3. Whil charging, Cov will display a pulsing gr n light
4. Wh n fully charg d, th light will stay solid gr n
Charge por
micro USB
LED Light*
Getting Started
Download the Cove ap
The Co e app is your companion when using Co e. Before your first session, download
the app on your mobile de ice and create a new account (or log into your existing
account). Once you pair your Co e to the mobile app, you can begin your first session.
Powering On Cov
The Co e Power button is located on the right side of the de ice. Hold the Power
button for 2 seconds, until a pulsing green light indicates that Co e is on
Pairing Cov
Prior to first use, you must pair Cove to the Cove app.
To pair Cove
GETTING STARTED / 2
Power butto
On/Off
1. Enable Bluetooth on your mobile de ice
2. Launch the Co e app and sign into your Co e account
3. On the “Let’s set up your de ice” screen, tap “Add Co e.”
4. Power on your Co e de ice by pressing the power button until a green pulsing light appears
5. Release the power button and press and hold the intensity down button (located on the left side
for at least 5 seconds until a blue light begins pulsing. This will make your Co e de ice disco erable
6. Make sure Co e is near your mobile de ice. The Co e app will automatically begin the pairing process
7. After pairing completes, the Co e app will direct you to the Home screen
Getting Started
Putting n C v
Cove fits comfortably around the back of your head, with the pads resting just behind
your ears and the loops over your ears. You can expand the width of Cove by expanding
the back band. Adjust Cove so it fits snugly. The pads and tips of the hooks should lie flat
on the skin, with any hair moved aside
GETTING STARTED / 3
Expand for comfort
Setting the vibrati n leve
The Vibration Intensity buttons are on the left side of the device. During sessions, these allow
you to increase or decrease the vibration on the pads.
Vibration Strengt
buttons ( up/down )
Using Cove
Starting a e io
Once Cove is paired with your mobile device, you can begin a session. For new users, you
will see a tutorial during your first session. Returning users can begin a session as normal
To start a session
USING COVE / 3 / 4
Syncing e ion
The Cove app provides a timeline of your Cove usage. Sessions will appear in the Cove app
after they sync
To sync sessions from Cove to the mobile app:
Once sessions sync to the Cove app, they are removed from the Cove device. We suggest
syncing after every session
Using Cove
Session histor
Sessio history is available o the Home scree of the Cove app.
The weekly cale dar displays days where sessio s occurred.
USING COVE / 5
To view more detailed history, tap the “History” tab at the bottom
The History tab displays a timeli e of your activity., a d optio s to rate your sleep a d log your respo se
to stress. Tap a sessio card i your timeli e to display details about your sessio . Tap a prior stress log
to cha ge your rati g a d jour al e try
HISTORY PAGE SESSION CARD
Using Cove
Session histor
Sessio history is available o the Home scree of the Cove app.
The weekly cale dar displays days where sessio s occurred.
USING COVE / 5
To view more detailed history, tap the “History” tab at the bottom
The History tab displays a timeli e of your activity., a d optio s to rate your sleep a d log your respo se
to stress. Tap a sessio card i your timeli e to display details about your sessio . Tap a prior stress log
to cha ge your rati g a d jour al e try
HISTORY PAGE SESSION CARD
Using Cove
Reminder
Y u can schedule reminders f upc ming sessi ns in the C ve app. Reminders appear as push
n tificati ns n the day and time y u select.
T schedule an reminder
USING COVE / 5
1. Launch the C ve app, and l g in (if necessary)
2. Navigate t “Pr file” n the t lbar
3. Tap n “N tificati ns”, and then “Reminders
4. Tap “Add a reminder”, then ch se the time and days when y u w uld lik
t receive a n tificati n
5. Y u can update r delete y ur reminders at any time by tapping n
reminder in the list
NOTIFICATIONS PAGE REMINDERS PAGE
Using Cove
Updating Cov
Periodically, the Cove firmware and mobile app will receive updates. We suggest installing these
updates in a timely fashion to ensure you receive the best experience
To update the firmware:
USING COVE / 5
1. When a new firmware update is available, follow the prompts on the Home screen t
initiate the update
2. Make sure your Cove is connected via Bluetooth, charging, and that your mobil
device has internet connectivity
3. Click “Update now” to initiate the firmware update
a. Any new sessions will sync automaticall
b. The Cove app will download and install the new firmwar
4. An “Installation Complete” message appears when the update is finished
5. If Cove has sessions that have not been synced, you will receive a prompt that you
data will be deleted. We suggest syncing all sessions before removing Cove.
UPDATE FIRMWARENEW FIRMWARE AVAILABLE INSTALLATION COMPLETE
Using Cove
Updating Cove Ap
For the Cove app, if you have your mobile device set to automatically update apps, no action is
needed. The Cove app will update when new versions are available. Otherwise, you will receive
notifications from the Apple App Store or Google lay Store when new updates are released.
Removing Cov
If you no longer wish to use a Cove with the Cove app, you can remove it within your profile
To remove Cove
You can re-pair Cove at any time after you remove it
USING COVE / 5
REMOVE COVE O U WINDOW
1. Log into the Cove app, and connect Cove
2. Click on the rofile tab at the bottom.
3. On the rofile screen, navigate to “Cove Settings.
4. Select “Remove Cove.
5. If Cove has sessions that have not been synced, you will receive a prompt that you
data will be deleted. We suggest syncing all sessions before removing Cove.
Specifications
Dimensi n
Cove measures approximately 118 x 115 x 75 mm.
Sens r and battery inf rmati
Cove includes a rechargeable lithium-ion battery
SPECIFICATIONS / 6
118mm 75mm
115mm
Warranty Information
Your Cove ca be retur ed withi 30 days of purchase for a full refu d. Retur s must ship i their origi al
packagi g (or packed i protective packagi g) a d i clude all compo e ts a d accessories. To request
a refu d, co tact Cove
Feelmore Labs provides a limited warra ty agai st defects i materials a d craftsma ship which occur
i the first year from the purchase date. To request warra ty coverage, please co tact Cove.
WARRANTY INFORMATION / 6
Regulatory and Safety
Notice
FCC statement and warnin
Model: CV10
FCC ID: 2AWV
Unique Identifier: 2AWV
Responsible Party – U.S. Contact Informatio
Feelmore Lab
370 Jay St
7th Floo
Ne York, NY 1120
United State
877-411-COV
FCC Compliance Statement (for products subject to Part 15
This device complies ith Part 15 of the FCC Rules
Operation is subject to the follo ing t o conditions
FCC warnin
Changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply ith the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance ith the instructions, may
cause harmful interference to radio communications. Ho ever, there is no guarantee that interference
ill not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, hich can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the follo ing measures
REGULATORY AND SAFETY NOTICES / 6
1. This device may not cause harmful interferenc
2. This device must accept any interference, including interference that may caus
undesired operation of the device.
∙ Reorient or relocate the receiving antenna
∙ Increase the separation bet een the equipment and receiver
∙ Connect the equipment into an outlet on a circuit different from that to hich th
receiver is connected
∙ Consult the dealer or an experienced radio/TV technician for help.
This device meets the FCC and IC requirements for RF exposure in public or uncontrolled environments
Disposal Information
DISPOSAL INFORMATION / 7
Cove includes a rechargeable lithium-ion battery. Your municipality may have specific instructions on
how to dispose of these, and other electronic components. We recommend contacting your local
department of public wor s for more information on proper recycling of electronic components
As a convenience, Feelmore Labs will recycle a used Cove on your behalf. Contact the Customer
Success team at care@feelcove.com to request a free shipping label to return your used Cove
Get in touch
Getting hel
Answers to commonly asked questions are available on our elp center
You can contact our customer success team Monday - Friday, 9 AM - 5 PM ET wit
questions or for elp wit your Cove.
TROUBLESHOOTING / 8
Call or Text: 877-411-Cove (2683
General questions
info@feelcove.co
Product support and customer service
care@feelcove.co
Social Media
@feel_cov
#feelcov
Troubleshooting
Typical troubleshooting
TROUBLESHOOTING 8
Problem Suggested Troubleshooting
Cove does not pair with the Cove app.
Unable to access my Cove account.
Cove sessions do not sync with Cove app.
Cove does not charge.
Cove does not power on.
Cove does not detect my heart rate or
HRV during a session
1. Disable and re-enable Bluetooth on your mobile device. Try to connect Cove
2. Remove any Cove devices from your Bluetooth settings. Attempt to re-pair Cove via th
Cove app.
1. If you do not receive the one-time-passcode, or do not have access to the email you
used to register for your account, please contact the Cove Customer Success team.
1. Connect Cove to the Cove app prior to your session. This allows sessions to pai
automatically once complete
2. Contact the Cove Customer Success team if you encounter further difficulty.
1.
M
a
k
e sure to use the charging cable included with Cove
2. Connect Cove to a consistent power supply, and not a device li
k
e a compute
(
which may not provide consistent power
)
3
. Contact the Cove Customer Success team if you encounter further difficulty.
1.
M
a
k
e sure Cove is fully charged before attempting to power on Cove
2. Reset your Cove by holding the
P
ower and Vibration down buttons until the red ligh
turns off
3
. Contact the Cove Customer Success team if you encounter further difficulty.
1.
M
a
k
e sure Cove sits unobstructed on your head, as close to the s
k
in as possible, with an
hair moved aside
2. Try to
k
eep Cove as steady as possible on your head
3
. Soft reset Cove if the issue persists
Set up your device to start using CoveSet up your device to start using Cove
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Tota sessions: 0Current Streak: 0 days
Today History Pro e
Today History Pro e
8:15
Not set up
8:15
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