Cozzia HALE AG-7100R User manual

861 S. Oak Park Road, Covina, CA 91724
Tel: [phone]
Fax: [phone]
Email: [email protected]
USE & CARE MANUAL
Updated Hale Air Comfort ZG-Recliner
AG-7100R

SAFETY INSTRUCTIONS
Thank you for purchasing the AG-7100R Hale Air Comfort ZG-Recliner. Before using your chair,
please take some time to read the contents of this instruction manual, and for easy enjoyment of this
product, please continue to use as a reference guide. Please ensure that you read these safety instructions before using your AG-7100R Hale Air Comfort
ZG-Recliner.
• This chair is intended for use only as described in this manual;
• While assembling the chair components, please ensure that the chair is not connected to any power
source;
• Once fully assembled and intending to use the chair, please ensure that the power plug of the chair
is securely inserted into a properly fitted electrical socket;
• Unplug the chair from the electrical source when not in use or cleaning;
• If the power is cut for any reason, please ensure that the power switch of the chair is in the off
position and unplug the chair's power lead from the electrical socket, in order to prevent the risk of
short circuit or damage to the chair when the power is restored;
• If you notice any tear to the fabric of the chair and /or any of the chair's internal mechanisms are
visible, do not use until you have contacted the Servicing Department;
• If the electrical cord of the massage chair is damaged or frayed, it must be replaced by either the
manufacturer, the service agent or a qualified electrician;
• Please keep the chair's power cord away from external heat sources;
• Do not wind the power core around the chair itself, as this may cause damage or malfunction;
• Do not use the AG-7100R outdoors or place the chair where it may be exposed to direct sunshine for
prolonged periods or place near a heater or where temperatures may reach high levels or where
there is high humidity and water vapor such as bathroom;
• Do not attempt to insert any foreign objects into any part of the chair's structure;
• Any tampering with the internal components of this chair may result in electric shock or malfunction;
• Should any liquids be spilt on the chair while in operation, please terminate functioning immediately
to prevent the risk of short circuiting and resume using the chair only when it is in a clean and dry
condition;
• To prevent the risk of injury, do not use the AG-7100R when you yourself are wet and never attempt
to plug or unplug the power source with wet hands;
• Close and continuous supervision is necessary should children or disable persons use this chair and
the heat function should not be used to alleviate the chance of possible discomfort;
• Do not operate with any of the chair's openings blocked;
• No more than one person at a time should use this chair;
• To prevent the risk of injury or damage to the chair do not attempt to sit or stand on the back rest or
leg rest;
• Do not allow children or pets to play on or around the chair;
• Please consult your doctor prior to operation, if you have any doubts about using this chair of if you
are pregnant, undergoing medical treatment, using a medical electronic device or are receiving
oxygen;
• If you experience pain while using this chair, stop use immediately and consult your doctor;
• Do not sue other therapeutic equipment at the same time as you are using this chair;
• This product is not intended for self-treatment of any condition that should be managed by a
qualified health care provider.
AG-7100R
Hale Air Comfort ZG-Recliner
TABLE OF CONTENTS
Safety Instructions 01-02
04
09-11
12
14-16
Chair Specifications
Operation Guides
Maintenance Procedure
Warranty Information
Warranty Card (Attachment)
08Preparations Prior to Use
13Troubleshooting
05Chair Dimensions
06Placing The Chair
03Chair Components

Use and Care Manual 02/03
Please ensure that you read these safety instructions before using your AG-7100R Hale Air Comfort
ZG-Recliner.
• This chair is intended for use only as described in this manual;
• While assembling the chair components, please ensure that the chair is not connected to any power
source;
• Once fully assembled and intending to use the chair, please ensure that the power plug of the chair
is securely inserted into a properly fitted electrical socket;
• Unplug the chair from the electrical source when not in use or cleaning;
• If the power is cut for any reason, please ensure that the power switch of the chair is in the off
position and unplug the chair's power lead from the electrical socket, in order to prevent the risk of
short circuit or damage to the chair when the power is restored;
• If you notice any tear to the fabric of the chair and /or any of the chair's internal mechanisms are
visible, do not use until you have contacted the Servicing Department;
• If the electrical cord of the massage chair is damaged or frayed, it must be replaced by either the
manufacturer, the service agent or a qualified electrician;
• Please keep the chair's power cord away from external heat sources;
• Do not wind the power core around the chair itself, as this may cause damage or malfunction;
• Do not use the AG-7100R outdoors or place the chair where it may be exposed to direct sunshine for
prolonged periods or place near a heater or where temperatures may reach high levels or where
there is high humidity and water vapor such as bathroom;
• Do not attempt to insert any foreign objects into any part of the chair's structure;
• Any tampering with the internal components of this chair may result in electric shock or malfunction;
• Should any liquids be spilt on the chair while in operation, please terminate functioning immediately
to prevent the risk of short circuiting and resume using the chair only when it is in a clean and dry
condition;
• To prevent the risk of injury, do not use the AG-7100R when you yourself are wet and never attempt
to plug or unplug the power source with wet hands;
• Close and continuous supervision is necessary should children or disable persons use this chair and
the heat function should not be used to alleviate the chance of possible discomfort;
• Do not operate with any of the chair's openings blocked;
• No more than one person at a time should use this chair;
• To prevent the risk of injury or damage to the chair do not attempt to sit or stand on the back rest or
leg rest;
• Do not allow children or pets to play on or around the chair;
• Please consult your doctor prior to operation, if you have any doubts about using this chair of if you
Use and Care Manual
CHAIR COMPONENTS
Check the accessories at first
Power Adaptor
are pregnant, undergoing medical treatment, using a medical electronic device or are receiving
oxygen;
• If you experience pain while using this chair, stop use immediately and consult your doctor;
• Do not sue other therapeutic equipment at the same time as you are using this chair;
• This product is not intended for self-treatment of any condition that should be managed by a
qualified health care provider.
Pillow Battery
Head Rest
Hand-Held Controller
Back Rest
Arm Rest
Seat Rest
Foot Rest

Use and Care Manual 04/05
CHAIR DIMENSIONSCHAIR SPECIFICATIONS
* Specifications are subject to change without prior notice.
H:47.5”
H:30”
L:43.3”
L:63”
Specifications Description
Model No.
Rated Voltage
Rated Frequency
Out-put
Rated Power Consumption
Auto Timer
Dimensions (L x W x H)
Weight
Maximum Load Weight
Required Recline Clearance
Usage Condition
Storage Condition
Safety Feature
Environmental temperature 10℃-40℃
Contrasting humidity level 30-85RH
Storage temperature 20℃- 60℃
Storage humidity level 30-85RH
Equipped with overheating and power
surge detectors
AG-7100R
In-put 110-120V
60Hz
24VDC 3A
72W
15 minutes
Chair upright: 43.3′′ x 30.7′′ x 47.5′′
Chair reclined: 63′′ x 30.7′′ x 30′′
Packing carton: 45′′ x 32′′ x 33.9′′
110 lbs
150 lbs
400 lbs
28″
Net Weight
Gross Weight

Use and Care Manual 06/07
PLACING THE CHAIR
• After unpacking, place the chair on a level surface.
• Allow a clearance from walls or other objects of at least 70 cms (28 inches) or more at both the front
and the back of the chair to allow the chair to recline and the footrest to be extended.
Notes
• Place the chair on a level surface.
• Keep the chair at least 1 meter (3ft) away from AV machines like a TV or radio.
• Do not keep the chair in a place with high humidity, like a bathroom.
• Do not keep the chair in a place where it will be exposed to direct sunshine for an extended
period, or in a place near a heater where the temperature may reaches high levels.
HOW TO INSTALL THE BATTERY
Your AG-7100R recliner may be equipped with a battery backup system that will activate during a
power failure. The backup system is powered by four 9V batteries (not included) that need to be
installed into the battery box located in the rear back of the chair as below picture demonstrated.
Notes:
• Always make sure the battery box is equipped with four fresh 9V batteries, since the battery backup
system does not recharge itself. Fresh batteries are defined as 9V alkaline batteries that are
replaced every time the battery backup system is activated during a power failure, or once a year if
the battery backup system has not been activated.
• If you unplug your AG-7100R recliner for an extended period of time (more than one hour),
remove the batteries from the battery box. The AG-7100R recliner will draw power from the
batteries even when it is not in use.
FOLLOW THESE STEPS TO INSTALL THE BATTERIES:
1. Unplug the power plug from the electrical outlet.
2. Open the marked battery door.
3. Install four 9V batteries into the battery box.
4. Replace the door of the battery box.

Use and Care Manual 08/09
OPERATION GUIDE
Hand-Held Controller
PREPARATION PRIOR TO USE
1. Check the material on the chair.
Prior to use, be sure to check that the cover cloth or the cloth of other parts is not torn. If a tear is found,
stop using the chair immediately, unplug the power source, and obtain service. If the chair is used with
torn cloth, it may result in injury or electric shock.
2. Check the power cord.
Check that there is neither breakage or damage to the power adaptor. Check that the cords are not
caught or placed beneath the chair.
3. How to connect the power source.
1) Ensure the battery box is placed with four fresh 9V batteries.
2) Connect the power adaptor to the chair.
3) Insert the power plug into an outlet.
4. Important information for attaching the remote control.
To avoid any chance of damage to the remote control cord, make sure that after you attach the
remote control to the chair connection lead, you run the cord outside of the chair.
DO NOT run the cord between the arm rest and back rest.
1
2
6
7
8
10
9
5
3
4

Use and Care Manual 10/11
Press the optional 1 to 3 hour timer button to start smart wake-up mode.
When time is up, the On/Off button will flash, soft air massage will begin, and the chair will bring the
user back to the home position.
1. Smart Wake Up Timer
Press this button to activate an air massage program. It is a wonderful all round air massage for gentle
relaxation and loosening of muscles.
4. Relax
Press the stretch button to activate a slightly harder massage that gives special attention to your spine
by slowly stretching it at different points and releasing stress.
Note: With the air massage in action, should you wish to change the angle of the back or foot rest, the
program will pause and resume automatically once the back or foot rest movement is completed.
5. Stretch
On pressing the On/Off button, a light will tell you that the chair is in the idle functioning mode and will
commence a massage program when you press any other function button. If during a massage
function program, should you wish to suspend for any reason, please press the On/Off button and the
program will cease.
3. On/Off button
On pressing the ZGR button, the back rest, foot rest, and seat will be automatically adjusted to preset
reclining angles.
The reclining motion can be stopped by pressing either the ZGR button, the back rest recline/restore
button, or the foot rest raise/restore button.
After achieving the ZGR position, you may still adjust the angles of the back rest and foot rest by
pressing the relevant buttons.
2. ZGR
Press this button to commence the heating function for the lumbar region. A light will indicate that the
heating function is in operation. Press the button again to cease the function. With the heating function
in operation, should you wish to change the angle of the back rest or foot rest, the heating function will
pause and resume automatically once the back rest or foot rest movement is completed.
6. Heat
Press and hold the M1 or M2 for 2 seconds to create a new memory position.
7. M1 & M2
Press the lumbar button to start a 15 seconds motion, press again to hold the desired support strength, press
a third time to cancel the support gradually.
Lumbar support will stop working if you press the air massage button, and vice versa.
Lumbar support will hold even when the chair turns off, press again or power off to end it. It takes 25 seconds
for air discharge.
8. Lumbar
Press and hold this button until the back rest is at your desired angle. The angle of the seat will move
automatically to match with the angle of the backrest. Movement can be stopped once you loosen the
button.
When activating the back rest, the chair will not simultaneously respond to the foot rest restore/raise action,
heat, and air massage functions.
9. Back Rest - Recline/Raise
Press and hold this button until the foot rest is at your desired angle. Movement can be stopped once you
loosen the button.
When activating the foot rest, the chair will not simultaneously respond to the back rest restore/raise action,
heat, and air massage functions.
10. Foot Rest - Restore/Raise
The chair is programmed to operate for a period of 15 minutes, after which all functions will stop and the chair
will adopt an idle mode in its current position. Note that the heating function is preset to stay on for one hour.
To resume use of the chair after this period, simply press your desired function button.
Automatic Timer

Use and Care Manual 12/13
WARNING
TROUBLESHOOTING
If the trouble still persists after following the proper countermeasures,stop using the chair to avoid
possible accidents. Disconnect the power plug from the outlet and consult customer service Dept.. Do
not attempt to repair the chair, instead contact a certifed technician.
Type of Troubles Check points Countermeasures
Check that the
power plug is
securely plugged
into the outlet
Push the power
plug into the outlet
securely
Check that the
power adaptor is
well connected
to the chair
Well connect the
DC terminals
between the chair
and power adaptor
Operation failure
The chair stops in the
middle of operation
This phenomenon is caused by the timer
but not a problem
Check that there is
no obstruction
Remove the
obstruction
Impossible to recline
Impossible to raise or
lower the foot rest
If you continue to have problems, please read the warranty card and contact the service department.
Be sure to disconnect the power plug from the outlet prior to maintenance.
MAINTENANCE PROCEDURE
WARNING
NOTE
Do not attempt to use benzene. Thinner alcohol ,alkaline detergent or bleaching agent for cleaning,as
this may result in deformation, discoloration or cracking.
Perform daily maintenance by wiping with a soft dry cloth. When parts are badly soiled, adopt the
following maintenance procedure.
1. Soak a soft cloth in diluted neutral kitchen detergent and squeeze it well. Wipe the main unit with the
damp cloth in a tapping motion.
2. Soak a cloth in clean water, and squeeze it well. Wipe of the remaining detergent with the damp
cloth.
3. Wipe it with a dry cloth afterwards.
• Do not force-dry with a drier.
• Do not force contact with vinyl products for an extended period. It may cause discoloration.
HEAD REST, BACK PAD, SEAT COVER, ARM REST, FOOT REST, PILLOW(LEATHER)
NOTES
• Leather is a natural material, so imperfections grain, dye variations and natural markings do not
constitute a defect.
• Polyurethane foam padding tends to soften and light creases may form on the leather cover over a
period of three months. These are natural occurrences and do not require any type of maintenance.
• A professional cleaner should be contacted for particular types of stains such as ink marks.

Use and Care Manual 14/15
This chair has the following warranty:
A one year in-home service warranty and a two-year parts warranty.
COZZIA customer service will not issue Return Material Authorizations (RMAs) for products.
This chair will be either repaired by the consumer or by an in-home technician.�
COZZIA will not issue Return Material Authorizations (RMAs) for buyer's remorse.
WARRANTY INFORMATION
Consumers may contact Cozzia's Customer Service Department at 1-877-977-0656 between 9.00am
and 5.00pm PST, Monday thru Friday or e-mail us at [email protected] for warranty and service
issues.
Consumers are required to provide the unit serial number and dated proof of purchase (sales receipt)
when they contact the Service Department regarding repair.
A customer service representative will attend to most consumer inquiries, but in some cases a technical
service specialist will be required to provide enhanced support.
Non warranty repair is provided on a ‘per incident’ basis. Customer service will verify that the unit
has failed and provide instructions for repair. All applicable repairs, parts, shipping, handling, local tax
and a ‘per incident’ fee will be charged for non- warranty repairs and support calls
Proof of purchase (original receipt) is required for all warranty repairs and servicing.
SERVICE AND TECHNICAL SUPPORT
Cozzia offers extended warranty programs to enhance ownership of products. Extended warranty
provides a three year limited repair or replacement massage chair warranty with on-site service.
Product Repairs: Many product repairs may be performed by the consumer in his/her own home with
parts and instructions supplied by Cozzia, such as a remote controller replacement that does not
require the services of a technician.
• Floor models and Demonstration units have a pro-rated warranty period that begins the day the
model is placed on the floor and connected to an electrical outlet by the retail partner. Proof of
purchase is required to obtain warranty service and parts. Non-warranty parts and servicing are
available at a ‘per incident’ charge;
• Warranty Coverage Period: Warranty coverage starts at the time the consumer purchases their
chair. Proof of purchase is required for all warranty repairs. The warranty time period is measured by
continuous calendar days based on the seven day week.
• Field Service: Customer Service Department will diagnose and schedule an authorized
service provider to repair the chair in the consumer's residence;
• Parts: All parts deemed necessary for repairs will be shipped to the consumer at no charge by the
Service Department.
Extended Warranties
CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS
Warranties are only valid in the 48 contiguous United States, and are contingent upon the consumer
operating the chair according to the corresponding instruction manual.
• The warranty only applied to products and does not include any accessories or enhancements;
• Field service requires pre-approval and must be performed by Cozzia's authorized field service
personnel. Field service is only available in the 48 contiguous United States;

16
Use and Care Manual 16/17
• Softening of foam and filing composites in pillows, pads and memory foam occurs naturally and does
not constitute a defect under this warranty;
• Fading, wear and piling of fabric occurs naturally and does not constitute a defect under this warranty;
• Warranty do not cover any loss or damage resulting from improper installation, unauthorized repairs
or modifications, improper use of the electrical/power supply, a malfunction or damage of an operating
part from failure to implement the manufacturer's recommended maintenance, transportation damage,
theft, abuse, misuse, neglect, vandalism, or environmental conditions (fire, flood, rust, corrosion, sand,
dirt, windstorm, hail, earthquake or exposure to weather conditions), loss of use during any period that
the product is at a repair facility or is otherwise awaiting parts or repair;
• Damage due to shipping and handling does not constitute a defect under this warranty;
• Under no circumstances Shall Cozzia or its representatives be liable for indirect consequential or
incidental damages (including damages for lost profits, business interruption, bodily injury, medical
problems) even if the other party has been advised of the possibility of such damages or possible
problems;
• Warranties are non-transferable and shall be lieu of any other warranty express or implied, including
but not limited to any implied warranty or merchantability of fitness for particular use;
• Cozzia's sole liability and the purchaser’s exclusive remedy shall be for repair, or at Cozzia's option,
for replacement of the defective part. Notwithstanding the above, if the replacement parts for detective
materials are not available, Cozzia reserves the right to make substitutions in lieu of repair or
replacement;]
• All warranties begin on the date of purchase and no allowance or extension is offered for delivery
and/or installation;
• Warranties do not apply to rental businesses, commercial institutions or other non-residential
users.
Ues and Care Manual
Model No.:AG-7100R
Warranty Card
WARRANTY REGISTRATION FORM
Product Serial No, (located on product)
Purchase price Model No.
First Name Last Name
Address
City State Zip
Phone
Email
Please mail to:
COZZIA USA LLC
861 S. Oak Park Road
Covina, CA 91724
Tel: [phone]
Fax: [phone]