Cozzia MC-520 User manual

INSTALLATION MANUAL MC520
MC520

Hello.
1
Congratulations on purchasing your new COZZIA MC520.
At COZZIA we understand every body is different and have carefully designed on our mobility chair with that in mind.
But enough about us, this is about you. Learning how to use your new chair is simple (we designed it that way).
So let’s get started.

CHAIR
OPERATION
INTRO
CARE
TABLE OF CONTENTS
Dimensions
Contents
Move&Clearance
Components
Massage Points
Specification
Assembly
Features
Operation
Safety
Troubleshooting
Care and Storage
Warranty
2
3
4
5
6
7
8
9
10-11
12-13
14
15
15
16-17

3
DIMENSIONS
First, let’s get your chair inside.
54.3”
30.3”
33.7”
Door width has to be wider than 36”
30.0” 35.9”
44.0”
Box Dimension
Make sure your door is wider than 36” for chair to passthrough without dismantel

4
CONTENTS
Installation Manual Warranty Postcard
MC520 MOBILITY CHAIRPower Cord
Everything you need for a relaxing experience.
Wand Remote

5
HANDLING INSTRUCTIONS
Hold from the bottom of the chair
CLEARANCE
Reserve space on left and right
8” 8”
Reserve space on the front and back
32”
24”

6
CHAIR COMPONENTS
Some of your chair’s most important features.
Backrest
Footrest
Seat Rest
Headrest
Armrest
Side Pockets
Castors
Wand Remote

7
MASSAGE POINTS
Lumbar Support Air Bag Massage Heater
1 Air Bag for Lumber Support
3 Air Bags for Massage
1 Heater

8
CHAIR SPECIFICATIONS
Model No.
MC520
Power Consumption
70W
Shipping Weight
Gross weight: 198.4lbs
Net Weight: 164.2lbs
Dimensions (L x W x H)
Chair Dimension: 35.9”x30.0”x44.0”
Reclined Dimension: 73.3”x30.0”x22.9”
A few important facts about your mobility chair.
Max. Time Rate
15 minutes
Rated Frequency
50-60Hz
Rated Voltage
100 - 240V
Length of Wiring
Controller wiring 43.3”
Power supply wiring 137.8”
Safety Feature
Equipped with overheating and power
surge detectors safety feature
Storage Condition
Storage temperature: -20。 C-60。 C
Storage humidity level: 30-85RH
Usage Condition
Environment temperature: 10。 C-40。 C
Contrasting humidity: 30-85RH
MC520

9
ASSEMBLY
Connect the power source.
Battery Installation
Your mobility seating is equipped with a battery backup system that will activate during a power failure. The backup system is powered
by four 9V batteries (not included).
Notice: Always make sure the battery box is equipped with four fresh 9V batteries since the battery backup system does not recharge
itself. In the case of a power failure, the backup battery may not lift the user a fully raised position.
1. Connect the power adapter to the chair
2. Insert the power plug into an outlet

10
FEATURES
Fully Adjustable Armrest
Fully adjustable arms on both sides allow ease of entry and exit from sides of chair. Helps reduce muscular strain or shoulder tears when
getting in and out of chair.
Zero Gravity with Adjustable Backrest & Footrest
Easy-to-use remote with ZGR button to achieve zero gravity position, and TV button to achieve TV position. Allows for convenient postural
adjustment of backrest & footrest to achieve full recline or any desired position.
Seat Memory Foam
Layers of cushioning scientifically developed to help reduce pressure on the body and help improve circulation.
Motorised adjustable
arms positioning up
and down
Memory foam
Adjustable side
wings on headrest
Adjustable height
of headrest
Air massage in back
& heated lumbar

11
Electric Lift Function
Electric lift function will help you in and out of the chair.
Air Massage
Two modes of air massage & heated lumbar to help blood circulation and muscle relaxation.
Lumbar Support
Lumbar support is adjustable to help the natural curvature of the spine and reduce pressure.
Adjustable Head Rest
Headrest height and wings of headrest are both adjustable.

12
A R M B A CK F O O T
14
15
12
13
1
4
5
8
10
11
9
6
7
2
3
Power On/Off Press to enter zero gravity
position
Press and hold to return to
seated position
Press and hold to enter TV
position
Press and hold to enter Lift-Up
position
Press once to raise LEFT arm up,
press again to lower LFET arm
down
Press once to raise RIGHT arm
up, press again to lower RIGHT
arm down
Press and hold for footrest recline
until the desired angle
Press and hold for back restore
Press and hold for back recline until
the desired angle
Press and hold for footrest restore
Press to enter relax air massage
mode
Press once for inflation; Press
again within 15 seconds to stop
inflation at your desired support
level; press a third time for
deflation
Press to enter stretch air
massage mode
Press to enter heating function
mode
OPERATION

13
NOTICE:
• The footrest will be reset to recline and then the chair to be reset to HOME position when plugged in.
• Automatic function buttons can ONLY be used when POWER button is ON.
• If any button keeps blocking, left arm button will keep blinking.
• The timer of the chair is set up as 15 minutes.
• Heating function is set up as 1 hour and will keep working within 1 hour even if power off (15 minutes timer). It can only be ceased if
press this function button or power on button again.
• The lumbar support will stay on even if you power the chair off – it will only turn off if your press the lumbar support button or turn the
chair back on.
• In case of power failure, please press the LIFT button to start the battery back-up system – this will lift the chair to the raised position.

SAFETY PRECAUTIONS
We’re looking out for you.
14
IMPORTANT SAFETY INSTRUCTIONS
READ THIS MANUAL FIRST BEFORE INSTALLING OR OPERATING YOUR POWER
LIFT AND RECLINER CHAIR.
Your mobility seating has been engineered to provide the ultimate in strength and reliability.
Great care has been taken to provide you with total comfort and safety. Each unit is thoroughly inspected and
tested prior to shipment.
Do not place objects appendages in the path of moving parts.
Do not allow children or pets to play on this mechanized chair or operate this mechanism.Leg
rest folds down on closing or chair lift-up folds down so that the child or pet could possibly be
injured. Please always leave this chair in an upright and closed position. Keep hands and feet
clear of it. ONLY the user should operate it.
• Care should be taken in the unpacking of this unit, so as not to cause injury to persons or
damage to the unit. Dispose of all plastic bags and covers, as they can be smothering hazard
to small children.
• Do not allow people sit on the chair while moving the chair.
• Do not allow children or pets near the chair while the chair is operating.
• Do not allow children to play with or operate the chair at any time.
• Do not flop down into the chair when getting into it, or while it is in its lift position. Flopping
down into the chair will damage it and could cause personal injury.
• Do not allow anyone to sit on your lap, or on the arm of the chair, or on the footrest while
operating the chair, as it may cause tipping and could result in personal injury.
• Do not place fingers or hand between the seat cushion and the inside arm of the chair while
sitting in the chair or when the chair is operating or plugged into a power source.
• Do not retrieve fallen objects from inside or under the chair while the chair is plugged into a
power source.
• Do not operate chair if there are any persons, pets or other obstructions under or in front of the
footrest, under the chair or behind the chair.
• Do not smoke while operating, sitting or resting in the chair.
• To reduce risk of electrical shock, do not immerse any of the electrical components into a
liquid, or spill any liquids onto electrical components.
• Warranty will be void if any of the electrical components are opened by other than a qualified
service person.
• Make sure the chair is placed at the specified distance from a wall/corner. Failure to do so can
damage the chair and will void the warranty.
Caution
Warning

15
PRODUCT CARE AND STORAGE
Caution
Caution
• Do not use abrasive cleaning agents like benzene or thinner to clean the mobility chair. This
COZZIA
Caution
• Do not use a wet cloth to clean the controller.This may result in malfunction.
1. Storing the Mobility Chair
2. Cleaning the Mobility Chair
• Use only a clean, dry cloth to clean the controller.
3. Cleaning the Controller
• Do not store the mobility chair in dierct sunlight or in places of high temperature. This may
cause the color of the upholstery to fade.
• Do not allow the mobility chair to remain in contact with vinyl or wallpaper for extended
periods of time as this could lead to discoloration.
• Wipe off dust and dirty from the mobility chair with a dry, soft, clean cloth after use.
• Keep the mobility chair clean and away from places of high humidity.
• If the massage is not to be used for a long period of time, cover the mobility chair with a dust cover and
unplug its power plug from the electrical outlet.
• Before cleaning, ensure that the main power switch is off and the power plug is disconnected from the
electrical outlet.
• Wipe off dust and dirt from the massage with a dry, soft, clean cloth after each use.
• This product can be cleaned thoroughly with a slightly damp cloth.
• Do not iron the upholstery.
• Do not wash the upholstery using a home washing machine as this may result in deterioration of the
upholstery’s quality.
TROUBLE SHOOTING
Type of Troubles Check points Countermeasures
Check that the
power plug is
securely plugged
into the outlet
Push the power
plug into the outlet
securely
Check that the
power adaptor is
well connected
to the chair
Well connect the
DC terminals
between the chair
and power adaptor
Operation failure
Check that there is
no obstruction
Remove the
obstruction
Impossible to recline
Impossible to raise or
lower the foot rest
If the troubles still persists after following the proper countermeasures, stop using the chair to avoid
possible accidents. Disconnect the power plug from the outlet and consult Cozzia. Do not attempt to repair
the chair, instead contact a certified technician.
If you continue to have problems, please read the warranty card and contact the Cozzia service department.
Warning

16
COZZIA CONSUMER WARRANTY
Service And Technical Support
Extended Warranties:
The COZZIA MC-520 has the following warranty:
COZZIA provides a one year full coverage, labor and parts (limited warranty on fabrics), two years on all
electronics and wood structure, and 5 years on steel frame warranty. COZZIA customer service will not issue
Return Material Authorizations (RMAs) for products. COZZIA products will be either repaired by the consumer
or by an in-home technician. COZZIA will not issue Return Material Authorizations (RMAs) for buyer’s remorse.
Consumers may contact COZZIA's customer service department at 1-877-977-0656 between 9:00 am and
5:00 pm PST, Monday through Friday or email us at [email protected] or visit our web at
www.cozziausa.comfor warranty or service issues.
Consumers are required to provide the unit serial number and dated proof of purchase (sales receipt)
when they contact the COZZIA service department regarding a repair.
A COZZIA customer service representative will attend to most consumer inquiries, but in some cases a
technical service specialist will provide advanced support.
Non-warranty repair is provided on a "per incident" basis. COZZIA customer service will verify that the unit
has failed and provide instructions for repairing a unit. All applicable repairs, parts, shipping, handling,
local tax and a "per incident" fee will be charged for non-warranty repairs and support calls.
Proof of purchase (original receipt) is required for all warranty repairs or service.
COZZIA offers extended warranty programs to enhance ownership of COZZIA product. Extended warranty provides:
3-year limited repair or replacement massage chair warranty with on-site service.
Please visit www.cozziausa.com for the latest terms and pricing for extended warranties.
Product Repairs
Many COZZIA product repairs may be performed by the consumer in their own home with parts and
instructions supplied by COZZIA such as remote controller replacements that don’t require a technician.
Canadian consumers may contact COZZIA's customer service department at 844-438-6429 between 9:00 am
and 5:00 pm PST, Monday through Friday for warranty or service issues.
• Floor Models and Demonstration Units have a prorated warranty period that begins the
day the model is placed on the floor and connected to an electrical outlet by the retail partner.
Proof of purchase is required in order to obtain warranty service and parts. Non-warranty
parts and service are available at a “per incident” charge.
• Warranty Coverage Period - Warranty coverage starts at the time that the consumer
PURCHASES their chair. Proof of purchase is required for all warranty repairs. The warranty
time period is measured by continuous calendar days based on a seven-day week.
• Field Service – COZZIA customer service department will diagnose and schedule an
authorized service provider to repair the chair in the consumer's residence.
• Parts - All parts deemed necessary for repairs will be shipped to the consumer at no
charge by the COZZIA service department.

17
CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS
• Warranties are only valid in the 48 contiguous United States and Canada and are contingent upon the
consumer operating the chair according to the corresponding instruction manual.
• The warranty only applies to COZZIA products and does not include any accessories or enhancements.
• Field service requires pre-approval and must be performed by COZZIA's authorized field service personnel.
Field service is only available in the United States and in major metropolitan areas in Canada.
• Softening of foams and filling composites in pillows, pads, and memory foam occurs naturally and does not
constitute a defect under this warranty.
• Fading, wear and piling of fabrics occurs naturally and does not constitute a defect under this warranty.
• Natural markings, grain and dye variations in leather do not constitute a defect under this warranty.
• Warranties do not cover any loss or damage resulting from improper installation, unauthorized repairs or
modifications, improper use of electrical/power supply, loss of power, dropped product, a malfunction or
damage of an operating part from failure to provide manufacturer's recommended maintenance,
transportation damage, theft, abuse, misuse, neglect, vandalism or environmental conditions (fire, floods,
rust, corrosion, sand, dirt, windstorm, hail, earthquake or exposure to weather conditions), loss of use during
the period the product is at a repair facility, or otherwise awaiting parts or repair.
• Damage due to shipping and handling does not constitute a defect under this warranty.
• Under no circumstance shall COZZIA or its representatives be liable for indirect, consequential, or incidental
damages (including damages for lost profits, business interruption, bodily injury, medical and the like), even
if any party has been advised of the possibility of such damages.
• Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but
not limited to any implied warranty or merchantability or fitness for particular use.
• COZZIA's sole liability and the purchaser's exclusive remedy shall be for the repair, or at COZZIA's option, for
the replacement of the defective part.
Notwithstanding the above, if replacements parts for defective materials are not available,COZZIA reserves
the right to make substitutions in lieu of repair or replacement.
• All warranties begin on the DATE OF PURCHASE; no allowance or extension is offered for delivery and/or
installation.
• Warranties do not apply to rental, business, commercial, institutional or other non-residential users.

861 S OAK PARK ROAD,
COVINA, CA 91724
TEL: [phone]
FAX: [phone]
[email protected]
WWW.COZZIAUSA.COM