Cradlepoint ARC CBA850 User manual

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PREFACE
Cradlepoint reserves the right to revise this publication and to make changes in the content thereof without obligation to notify any person
or organization of any revisions or changes.
MANUAL REVISIONS
Revision
Date
Description
Author
1.0
Apr. 28, 2015
Initial release for Firmware version 5.4.0
Pat Burroughs
TRADEMARKS
Cradlepoint and the Cradlepoint logo are registered trademarks of Cradlepoint, Inc. in the United States and other countries. All other
company or product names mentioned herein are trademarks or registered trademarks of their respective companies.
Copyright © 2015 by Cradlepoint, Inc. All rights reserved. This publication may not be reproduced, in whole or in part, without prior
expressed written consent by Cradlepoint, Inc.
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TABLE OF CONTENTS
PREFACE.................................................................................. I
MANUAL REVISIONS................................................................I
TRADEMARKS..........................................................................I
TABLE OF CONTENTS .............................................................. II
1INTRODUCTION ................................................................ 3
PACKAGE CONTENTS ............................................................ 3
SYSTEM REQUIREMENTS........................................................ 3
CBA850 OVERVIEW ............................................................ 4
CRADLEPOINT ARC CBA850 SERIES ....................................... 6
2HARDWARE OVERVIEW .................................................. 12
PORTS,BUTTONS,AND SWITCHES......................................... 13
LEDS............................................................................... 15
3QUICK START .................................................................. 16
BASIC SETUP ..................................................................... 16
ACCESSING THE ADMINISTRATION PAGES ............................... 17
COMMON PROBLEMS ......................................................... 18
4WEB INTERFACE -- ESSENTIALS ........................................ 20
ADMINISTRATOR LOGIN ...................................................... 21
GETTING STARTED –FIRST TIME SETUP.................................. 23
QUICK LINKS ..................................................................... 28
CONFIGURATION PAGES ...................................................... 29
ENTERPRISE CLOUD MANAGER REGISTRATION......................... 31
IP PASSTHROUGH SETUP ..................................................... 31
5STATUS ........................................................................... 32
CLIENT LIST....................................................................... 33
DASHBOARD..................................................................... 34
GPS................................................................................ 37
INTERNET CONNECTIONS ..................................................... 38
LLDP .............................................................................. 44
ROUTING.......................................................................... 45
STATISTICS........................................................................ 46
SYSTEM LOGS.................................................................... 48
6NETWORK SETTINGS .......................................................49
CONTENT FILTERING ........................................................... 50
DHCP SERVER .................................................................. 54
DNS ............................................................................... 55
FIREWALL ......................................................................... 58
LOCAL NETWORKS ............................................................. 65
MAC FILTER/LOGGING....................................................... 79
ROUTING.......................................................................... 81
7INTERNET........................................................................ 82
CONNECTION MANAGER ..................................................... 83
DATA USAGE .................................................................. 104
WAN AFFINITY AND LOAD BALANCING................................ 108
8SYSTEM SETTINGS ......................................................... 112
ADMINISTRATION............................................................. 113
DEVICE ALERTS................................................................ 130
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ENTERPRISE CLOUD MANAGER ........................................... 133
SERIAL REDIRECTOR.......................................................... 135
SNMP CONFIGURATION ................................................... 138
SYSTEM CONTROL ............................................................ 141
SYSTEM SOFTWARE .......................................................... 142
9GLOSSARY..................................................................... 144
10 APPENDIX ..................................................................... 155
REGULATORY AND SAFETY INFORMATION .......................... 155
WARRANTY,LIABILITY,PRIVACY,ETC................................ 157
SPECIFICATIONS............................................................ 158
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1
INTRODUCTION
Package Contents
•CBA850 with integrated MC400 Multi-Carrier Software-Defined Radio modem
•Universal 3G/4G/LTE antennas with dedicated active GPS antenna port
•AC power adapter (12V, 1A, 1.5 meter cord) WARNING: using a power adapter other than the one provided may damage
the CBA850 and will void the warranty
•Ethernet cable
•Quick Start Guide
•Mounting hardware
•Warranty and regulatory information
•ARC Series includes integrated 3G/4G business-grade modem with modem antennas
oARC CBA850LPE-VZ – 4G LTE/HSPA+/EVDO for Verizon
oARC CBA850LPE-AT – 4G LTE/HSPA+/EVDO for AT&T
oARC CBA850LPE-SP – 4G LTE/HSPA+/EVDO for Sprint
oARC CBA850LP3-EU – 4G LTE/HSPA+ for Europe
oARC CBA850LPE-GN – 4G LTE/HSPA+/EVDO for T-Mobile in US and Rogers, Bell, and TELUS in Canada
System Requirements
•An Internet source: a Cradlepoint 3G/4G business-grade modem or USB broadband data modem with active subscription
•Windows 2000/XP/7, Mac OS X, or Linux computer
•Internet Explorer v8.0 or higher (standards mode only), Chrome, Firefox v2.0 or higher (PC and Mac), Safari v6.0 or higher
(PC and Mac), Opera
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CBA850 Overview
WIRELESS WAN CONNECTIVITY
The Cradlepoint CBA850 mobile broadband series adapters enable easy-to-install wireless WAN connectivity in fixed-business locations.
For distributed enterprises like branch offices, retail stores, restaurants, and small businesses, the CBA850 provides 3G/4G wireless
network connectivity to keep your business up and running.
FAILOVER MADE SIMPLE
The Cradlepoint CBA850 3G/4G cellular broadband adapter provides IP passthrough capabilities for any device that requires wireless
broadband access. For most applications, simply connect the CBA850 to an existing CPE router configured for WAN failover, and it’s
ready to go. The CBA850 handles the wireless WAN connection through a 3G/4G modem (included with ARC models) when failover
occurs.
PRIMARY CONNECT IS EASY TOO
For temporary networks – or when wired connections are impractical – the CBA850 can serve as a primary-connect device, converting
mobile broadband to Ethernet for point-of-sale tools, digital signs, and kiosks.
KEY FEATURES
• 3G/4G mobile broadband connectivity
• Drop into existing network for a turnkey failover solution
• Remote management capabilities
• Power-over-Ethernet (PoE)
1.3.1 Cradlepoint Enterprise Cloud Manager
Rapidly deploy and dynamically manage networks at geographically distributed stores and branch locations with Enterprise Cloud
Manager, Cradlepoint’s next generation management and application platform. Enterprise Cloud Manager integrates cloud
management with your Cradlepoint devices to improve productivity, increase reliability, reduce costs, and enhance the intelligence of
your network and business operations. Learn more at http://Cradlepoint.com/ecm.
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1.3.2 CradleCare – Access the Experts 24/7
Cradlepoint understands how important and critical network uptime is to your business. We have a knowledgeable enterprise
technical support staff that is available anytime via phone, chat, or email to protect your investment. Our experts will expedite issue
resolution and provide flexible device-by-device solutions to help maximize operational efficiency. This allows you to dedicate more
time to what’s important: your business.
SUPPORT
•CradleCare Support Agreement: 24/7 technical support, software upgrades, and advanced hardware exchange – 1-, 3-,
and 5-year options
•CradleCare Extended Warranty: extends the standard warranty to 3 or 5 years
ON-SITE SERVICES
•CradleCare Standard 3G/4G Site Survey: Comprehensive carrier analysis for optimal performance
•CradleCare Standard Installation: Deploy the experts to ensure a successful installation
Learn more at http://www.Cradlepoint.com/products/cradlecare.
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Cradlepoint ARC CBA850 Series
ARC Series includes a Cradlepoint 3G/4G business-grade modem with the
CBA850 and creates an effortless instant network from high-speed wireless
broadband.
Cradlepoint integrated business-grade modems are specifically designed to
provide the highest level of performance, reliability, and security for 24x7
business-critical applications. Modems can be located and antennas oriented to
receive the highest signal strength.
Choose from the following ARC CBA850 Products:
•ARC CBA850LPE-VZ – 4G LTE/HSPA+/EVDO for Verizon
•ARC CBA850LPE-AT – 4G LTE/HSPA+/EVDO for AT&T
•ARC CBA850LPE-SP – 4G LTE/HSPA+/EVDO for Sprint
•ARC CBA850LP3-EU – 4G LTE/HSPA+ for Europe
•ARC CBA850LPE-GN – 4G LTE/HSPA+/EVDO for T-Mobile in US and
Rogers, Bell, and TELUS in Canada
www.4Gon.co.uk [email protected] Tel: [phone] Fax: [phone]

ARC CBA850LPE-VZ – 4G LTE/HSPA+/EVDO for Verizon
Technology: LTE, HSPA+, EVDO Rev A
Downlink Rates: LTE: 100 Mbps; HSPA+: 21.1 Mbps; EVDO: 3.1 Mbps
(theoretical)
Uplink Rates: LTE: 50 Mbps; HSPA+: 5.76 Mbps; EVDO: 1.8 Mbps
(theoretical)
Frequency Bands:
•LTE:Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5
(850 MHz), Band 13 (700 MHz), Band 17 (700 MHz), Band 25 (1900
MHz)
•HSPA+/UMTS: (850/900/1900/2100 MHz, AWS)
•GSM/GPRS/EDGE: (850/900/1800/1900 MHz)
•CDMA EVDO: Rev A/1xRTT (800/1900 MHz)
NOTE: LPE models are flexible and support bands for multiple cellular
providers; however, only the frequency bands in bold above are supported by
the listed provider.
Power: LTE: 23 dBm +/- 1; HSPA+: 23 dBm +/- 1; EVDO: 24 +0.5/- 1 dBm
(typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain;
finger tighten only (maximum torque spec is 7 kgf-cm)
GPS: active GPS support
Industry Standards & Certs: FCC, Verizon
Modem Part Number: MC400LPE
SIM: two 2FF SIM slots
www.4Gon.co.uk [email protected] Tel: [phone] Fax: [phone]

ARC CBA850LPE-AT – 4G LTE/HSPA+/EVDO for AT&T
Technology: LTE, HSPA+, EVDO Rev A
Downlink Rates: LTE: 100 Mbps; HSPA+: 21.1 Mbps; EVDO: 3.1 Mbps
(theoretical)
Uplink Rates: LTE: 50 Mbps; HSPA+: 5.76 Mbps; EVDO: 1.8 Mbps
(theoretical)
Frequency Bands:
•LTE:Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5
(850 MHz), Band 13 (700 MHz), Band 17 (700MHz), Band 25 (1900
MHz)
•HSPA+/UMTS: (850/900/1900/2100 MHz, AWS)
•GSM/GPRS/EDGE: (850/900/1800/1900 MHz)
•CDMA EVDO: Rev A/1xRTT (800/1900 MHz)
NOTE: LPE models are flexible and support bands for multiple cellular
providers; however, only the frequency bands in bold above are supported by
the listed provider.
Power: LTE: 23 dBm +/- 1; HSPA+: 23 dBm +/- 1; EVDO: 24 dBm +0.5/-1
(typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain;
finger tighten only (maximum torque spec is 7 kgf-cm)
GPS: active GPS support
Industry Standards & Certs: PTCRB, FCC, IC, AT&T
Modem Part Number: MC400LPE
SIM: two 2FF SIM slots
www.4Gon.co.uk [email protected] Tel: [phone] Fax: [phone]

ARC CBA850LPE-SP – 4G LTE/HSPA+/EVDO for Sprint
Technology: LTE, HSPA+, EVDO Rev A
Downlink Rates: LTE: 100 Mbps; HSPA+: 21.1 Mbps; EVDO: 3.1 Mbps
(theoretical)
Uplink Rates: LTE: 50 Mbps; HSPA+: 5.76 Mbps; EVDO: 1.8 Mbps
(theoretical)
Frequency Bands:
•LTE:Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5
(850 MHz), Band 13 (700 MHz), Band 17 (700 MHz), Band 25 (1900
MHz)
•HSPA+/UMTS: (850/900/1900/2100 MHz, AWS)
•GSM/GPRS/EDGE: (850/900/1800/1900 MHz)
•CDMA EVDO: Rev A/1xRTT (800/1900 MHz)
NOTE: LPE models are flexible and support bands for multiple cellular
providers; however, only the frequency bands in bold above are supported by
the listed provider.
Power: LTE: 23 dBm +/-1; HSPA+: 23 dBm +/-1 dBm; EVDO: 24 dBm +0.5/-1
(typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain;
finger tighten only (maximum torque spec is 7 kgf-cm)
GPS: active GPS support
Industry Standards & Certs: FCC, Sprint
Modem Part Number: MC400LPE
SIM: two 2FF SIM slots
www.4Gon.co.uk [email protected] Tel: [phone] Fax: [phone]

ARC CBA850LP3-EU – 4G LTE/HSPA+ for Europe
Technology: LTE, HSPA+
Downlink Rates: LTE: 100 Mbps; HSPA+: 21.1 Mbps (theoretical)
Uplink Rates: LTE: 50 Mbps; HSPA+: 5.76 Mbps (theoretical)
Frequency Bands:
•LTE: Band 1 (2100 MHz), Band 3 (1800 MHz), Band 7 (2600 MHz),
Band 8 (900 MHz), Band 20 (800 MHz)
•HSPA+/UMTS: (800/850/900/1900/2100 MHz)
•GSM/GPRS/EDGE: Quad-Band (850/900/1800/1900 MHz)
NOTE: LPE models are flexible and support bands for multiple cellular
providers; however, only the frequency bands in bold above are supported by
the listed provider.
Power: LTE Band 1/3/8/20: 23 +/-1 dBm, Band 7: 22 dBm +/-1; HSPA+: 23
dBm +/-1 (typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain;
finger tighten only (maximum torque spec is 7 kgf-cm)
GPS: active GPS support
Industry Standards & Certs: CE, GCF-CC
Modem Part Number: MC400LP3
SIM: two 2FF SIM slots
www.4Gon.co.uk [email protected] Tel: [phone] Fax: [phone]

ARC CBA850LPE-GN – 4G LTE/HSPA+/EVDO for T-Mobile in
US and Rogers, Bell, and TELUS in Canada
Technology: LTE, HSPA+, EVDO Rev A
Downlink Rates: LTE: 100 Mbps; HSPA+: 21.1 Mbps; EVDO: 3.1 Mbps
(theoretical)
Uplink Rates: LTE: 50 Mbps; HSPA+: 5.76 Mbps; EVDO: 1.8 Mbps
(theoretical)
Frequency Bands:
•LTE: Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5
(850 MHz), Band 13 (700 MHz), Band 17 (700 MHz), Band 25
(1900 MHz)
•HSPA+/UMTS: (850/900/1900/2100 MHz, AWS)
•GSM/GPRS/EDGE: (850/900/1800/1900 MHz)
•CDMA EVDO: Rev A/1xRTT (800/1900 MHz)
NOTE: LPE models are flexible and support bands for multiple cellular
providers; however, only the frequency bands in bold above are supported by
the listed provider.
Power: LTE: 23 dBm +/-1; HSPA+: 23 dBm +/-1 dBm; EVDO: 24 dBm +0.5/-1
(typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain;
finger tighten only (maximum torque spec is 7 kgf-cm)
GPS: active GPS support
Industry Standards & Certs: PTCRB, FCC, IC
Modem Part Number: MC400LPE
SIM: two 2FF SIM slots
www.4Gon.co.uk [email protected] Tel: [phone] Fax: [phone]

2
HARDWARE OVERVIEW
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Ports, Buttons, and Switches
LAN Port:The CBA850 has two Ethernet ports for local network connections. LAN2 can also be used for PoE (optional). NOTE: USB port
may not be used for external modem if router is being run using PoE.
Power On/Off:
•I = On
•O = Off
BOTTOM VIEW
REAR
VIEW
RIGHT
VIEW
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DC Power Port:Attach the included power supply.
Reset: Return your CBA850 to factory default settings by pressing and holding the Reset button. This button is recessed, so it requires
a pointed object such as a paper clip to press. Press and hold for 10 seconds to initiate reset. This erases configuration changes and
resets the administrator password to the Default Password found on the product label.
USB Modem Port: The CBA850 has one USB 3.0 port.
Console Port: Used for Out-of-Band Management (OOBM) when connected to console port of connected device.
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LEDs
Modem Signal Strength:The bar LEDs indicate the signal strength from the active 3G/4G modem (Cradlepoint business-grade modem
or USB modem). A blinking LED indicates ½ bar.
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3
QUICK START
Basic Setup
1. Insert an activated SIM into the integrated modem.
2. Reinsert the integrated modem.
3. Attach modem cover and insert screw if desired.
4. Attach included modem antennas.
5. Connect to a power source.
6. Connect to a computer or other network equipment.
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Accessing the Administration Pages
The CBA850 can be used immediately without any
configuration changes, but to configure any of the
advanced features of the CBA850, you need to log
into the administration pages:
•Access your router’s Administrator Login
screen by opening a web browser window
and typing “cp/”(your router’s default
hostname) or the IP address “192.168.0.1”
into the address bar.
•Enter your Default Password. This password
can be found on the bottom of the CBA850.
Then click the LOGIN button.
•When you log in for the first time, you will be
automatically directed to the First Time Setup Wizard.
Follow the instructions given with the Wizard or see
Getting Started – First Time Setup for more information
about using the First Time Setup Wizard.
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Common Problems
This section contains some of the most common issues faced by users of the CBA850. Please visit Cradlepoint Knowledge Base at
http://knowledgebase.Cradlepoint.com/ for more help and answers to your other questions.
3.3.1 You Cannot Connect to the Internet with a Cradlepoint Business-grade Modem
Make sure that you have an active data plan and that your modem has been activated. A wireless broadband data plan must be
added to your business-grade modem. Wireless broadband data plans are available from wireless carriers such as Verizon, AT&T,
and Sprint. A new line of service can be added or a data plan can be transferred from an existing account. You will need the ESN
number (or SIM/IMEI number depending on your carrier plan) from the product label on your modem to add or transfer a line of
service.
After adding a data plan to the modem, you may need to activate the modem:
1. Log in to the CBA850 administration pages (see Accessing the Administration Pages).
2. Select Internet from the top navigation bar and Modem Settings from the dropdown menu (Internet →Modem
Settings).
3. Find and select the Cradlepoint modem.
4. Click Update/Activate.
5. Click Activate in the popup.
Finally, if you have an active data plan and you have already activated your modem, you may be out of range of your service
provider. Check your signal strength in the Internet section of the Dashboard (Status →Dashboard). If you have a weak signal in
your location, contact your service provider.
If you are still not online after activating the modem, call Cradlepoint Technical Support for further assistance.
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