Creative WP-450 Service manual

Reviewer’s Reference for
Creative WP-450
Bluetooth Wireless Headphones with
“Invisible Mic”
Version 1.0
September 2011
Corporate Headquarters
Creative Technology Ltd.
31 International Business Park
Creative Resource
Singapore 609921
Tel: +(65) 6895 4000
Fax: +(65) 6895 4999
Creative website: www.creative.com
For more details on Creative headphones and headsets,
visit www.creative.com/headphones
or www.creative-aurvana.com
© 2011 Creative Technology Ltd. All rights reserved. Creative and the Creative logo are trademarks or registered trademarks of Creative
Technology Ltd. in the United States and/or other countries. All other logos, brand or product names are trademarks or registered trademarks of
their respective holders and are hereby recognised as such. All specifications are subject to change without notice.

An Overview
Premium grade wireless music and chats
Gone are the days when you have to carry a pair of headphones for music and a
headset for hands-free phone calls. With the Creative WP-450 Bluetooth®
headphones with "invisible mic", enjoy the best of both worlds with excellent audio
quality thrown in. Featuring precise Neodymium drivers meticulously tuned by our
acoustic experts, it is crafted to produce accurate and dynamic sound.
The built-in invisible microphone with WP-450’s ClearSpeech Engine™suppresses
external noise and digitally enhances speech clarity, allowing you to chat clearly
over your mobile phone. When you're done talking, resume listening to your
favorite tunes automatically. And because it has Bluetooth connectivity with apt-X,
it delivers high-fidelity wireless audio from compatible Bluetooth devices, while
keeping your hands free to do everything else!
Plus, you can easily fold the WP-450 for storing in your bag and bringing it wherever
you go. It's the perfect stylish companion to accompany your ZiiO tablet, the latest
wireless MP3 players such as ZEN Style M300, and many of today's smartphones.

Key Highlights
Durable metal-hinge design
allows the WP-450’s
headband to be folded into
a compact package for
travel and storage. A soft
travel pouch is included too
for your convenience

Key Highlights
Works with ALL compatible Bluetooth
mobile audio devices such as music phones,
iPhone, iPod, iPad or computers. Stream
high quality content wirelessly from up to 10
meters or 33 feet
Incorporates apt-X Bluetooth audio technology that helps to deliver
better audio performance with apt-X enabled devices such as Creative
ZiiO Tablets or the new Apple iMac & Mac mini. It also delivers a faster
transmission with negligible delay - virtually eliminating ‘lip-sync’ issues
when using WP-450 to watch fast-action movies or gaming

Key Highlights
INVISIBLE
MIC
A concealed microphone lets you pause your music and pick
up a voice call seamlessly, without an interfering microphone
boom jutting across your face. ClearSpeech Engine™ noise
suppression plus audio and speech enhancement processing
works efficiently in the background to deliver crystal clear
voice calls, even under noisy and windy conditions
FastStream codec allows smooth bi-
directional audio + voice for Internet chats or
in-game conversations with optional BT-W1
Bluetooth transceiver

Key Highlights
Infused with performance Neodymium
drivers that are accurately tuned by in-
house acoustic professionals to faithfully
reproduce any music, movie or gaming
audio. Your loved ones sound even
closer on voice calls. Having a stronger
magnetic flux to weight ratio, the
powerful Neodymium magnet driver
together with an ultra-lightweight
diaphragm responds and delivers sound
efficiently in a life-like manner - giving
listeners a vivid and engaging listening
experience

Key Highlights
A perfect usage experience from its
ergonomically placed call and playback
controls, choice of high quality built
material or right down to the ideal
control timings, the WP-450 left
nothing to chance. Every single detail
was perfected through a broad and
intensive regime of stringent tests for
durability, compatibility, usability and
of course, for the pure joy of just
listening to these headphones

Key Highlights
Intuitive call, playback and volume controls
on the right earcup that are easily accessible
for making adjustments on-the-fly
Soft leatherette ear padding that allows for a comfortable use,
even in extended marathon listening or chatting sessions
Lightweight on-ear design with a
compact, foldable frame for ease of
portability and storage. It weighs just
like a bar of chocolates

Key Highlights
Easily charge the WP-450 from
computers with an USB port. Helpful
LED and audible indicators alert
listeners when the headphones are
in need of a recharge - it takes just
about an hour, before you to take it
on another spin for 8 more hours. It
comes with a micro-USB cable for
your charging needs as well

Operational Details
Charging headset
•Connect the Left earcup to your laptop or computer using the supplied USB cable
•On the Left earcup, the indicator lights up in Red. When fully charged, this indicator turns
Green
•You can listen and operate the headset while charging
Pairing new Bluetooth devices
•Press and hold the Multifunction button for more than 5 seconds on the Right earcup until
the indicator lights up in Blue and blinking rapidly
•Turn on Bluetooth search function on your audio or mobile device
•Select “Creative WP-450 Headset” and if prompted for a Passcode, key in “0000”
•Once paired, the Blue indicator on the Right earcup blinks slowly
•Note that when pairing with a computer, connect the headset as a Hands-free Audio or
Headset device instead of a Stereo Audio device in order to make use of the microphone
function. If microphone function is not needed, it is recommended to connect as a Stereo
Audio device for better playback performance. Certain Bluetooth solution detects the
application that you are using and configures the microphone automatically. You are
recommended to update your computer’s Bluetooth drivers to the latest.

Operational Details
Playback from audio devices
•Turn on Bluetooth function on your paired audio device
•Press and hold the Multifunction button on the Right earcup until the indicator lights up in
Green and blinks slowly. The headset automatically searches for the last paired device. Once
connected, the indicator turns Blue and blinks slowly. In certain cases, you may need to press
the Play button to establish connection
•You can now Play or Pause music playback, skip forward or reverse tracks, and make volume
adjustments
Call functions with mobile phones
•Turn on Bluetooth function on your paired mobile device
•Press and hold the Multifunction button on the Right earcup until the indicator lights up in
Green and blinks slowly. The headset automatically searches for the last paired device. Once
connected, the indicator turns Blue and blinks slowly. In certain cases, you may need to press
the Multifunction button to establish connection
•To activate voice dialling when no call is in progress, press the Multifunction button for about
1 second until the mobile phone starts voice dialling, and proceed as described in your mobile
phone’s user guide.

Operational Details
•To redial the number you last called when no call is in progress, press the Multifunction
button for 2 seconds and release
•To answer or end a call, press and release the Multifunction button. To reject a call, press the
Multifunction button for 2 seconds and release
•To accept a call waiting and drop the ongoing call, press and release the Multifunction
button. To accept a call waiting and put on hold to the ongoing call, press the Multifunction
button twice. To accept a call waiting and join to the ongoing call (three-way call), press and
release both the Multifunction and Volume Up “+” buttons.
•To mute or unmute the microphone during a call, press and release both the Volume Up “+”
and Volume Down “-“ buttons.
•To transfer an ongoing call between the WP-450 and your mobile phone, press and hold the
Multifunction button for 2 seconds and release.
•Note that features such as voice dial, last number redial or three-way call are phone
dependent
Clear or reset headset
•Press and hold the Volume Down "-" and Multifunction buttons for more than 6 seconds to
clear the paired Bluetooth devices
•If the headset malfunctions, reset it by supplying USB power, then press the Volume Up "+"
and Multifunction buttons for about 1 second

Operational Details
Automatic shutdown
•Once the headset is powered on, if it is unable to connect to the last paired device or failed
to pair with a new device within 5 minutes, the headset will automatically shut down.

Operational Details

Operational Details

Suggested Review Steps with a Notebook PC
•Prepare a notebook computer with installed media player and Skype for Internet
communications. It should come with built-in Bluetooth connectivity; else, it is
recommended to obtain a Creative BT-W1 Bluetooth transceiver which comes with
microphone support
•Pair and connect WP-450 with the notebook computer as outlined in previous
sections
•Play and listen to a media file on the notebook computer
•Now launch Skype to review voice communications. Call a contact that you know
or just initiate Skype’s “Echo/Sound Test Service”
•You will notice that the media playback has been paused for your voice
communication
•Once you are done with the Skype call, you will notice that the media playback
resumes
•For a better audio/voice quality calls, you may obtain a separate Creative BT-W1
USB transceiver. In the Skype voice call above, you will notice that the Creative BT-
W1’s light indicator turns to red, highlighting that the microphone/voice function
is activated using the bi-directional FastStream codec that allows smoother
Internet voice calls

Suggested Review Steps with a Mobile Phone
•Prepare a mobile phone capable of media playback and ability to support three-
way conferencing (if you wish to audition this function)
•Pair and connect WP-450 with the mobile phone as outlined in previous sections
•Play and listen to a media file on the mobile phone
•Now from another phone, place a call to the mobile phone
•You will hear an audible tone in your WP-450 indicating an incoming call. Press the
multifunction button to accept the call
•You will notice that the media playback is paused for your voice call
•Once you are done with the call, the media playback resumes
•Repeat above steps for a conference call as outlined in the user guide

Troubleshooting
If you cannot connect the headphones to your Bluetooth audio
device or mobile phone, do as follows:
• Ensure that the headphones are charged, switched on, paired
with, and connected to your Bluetooth device.
• Ensure that the Bluetooth feature is activated on your device.
• Check that the headphones are within 10 meters / 33 feet of
your device and that there are no obstructions between the
headphones and the device, such as walls or other electronic
devices.
• To reset the headphones if it stops functioning (although it is
charged), supply the headphones with USB power, then
simultaneously press and hold both the Volume Up “+” and
Multifunction buttons for more than 6 seconds (Note
however, this reset does not clear your paired device
settings).