Creative Modem Blaster V.92 External User manual

v.92 External

Copyright Information
Modem Blaster
V.92, External DE5621
Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology Ltd. No part of this manual may be
reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the written permission of
Creative Technology Ltd. The software described in this document is furnished under a license agreement and may be used or copied only in accordance with the terms of the
license agreement. It is against the law to copy the software on any other medium except as specifically allowed in the license agreement. The licensee may make one copy of
the software for backup purposes.
Copyright © 1998-2001 by Creative Technology Ltd. All rights reserved.
Version 1.0
September 2001
Sound Blaster and Blaster are registered trademarks, and the Sound Blaster Audigy logo, the Sound Blaster PCI logo, EAX, Creative Multi Speaker Surround, and Oozic are
trademarks of Creative Technology Ltd. in the United States and/or other countries. E-Mu and SoundFont are registered trademarks of E-mu Systems, Inc.. SoundWorks is a
registered trademark, and MicroWorks, PCWorks and FourPointSurround are trademarks of Cambridge SoundWorks, Inc.. Microsoft, MS-DOS, and Windows are registered
trademarks of Microsoft Corporation. Manufactured under license from Dolby Laboratories. Dolby, AC-3, Pro Logic and the double-D symbol are trademarks of Dolby
Laboratories. © 2001 Dolby Laboratories. All rights reserved. All other products are trademarks or registered trademarks of their respective owners.
This product is covered by one or more of the following U.S. patents:
4,506,579; 4,699,038; 4,987,600; 5,013,105; 5,072,645; 5,111,727; 5,144,676; 5,170,369; 5,248,845; 5,298,671; 5,303,309; 5,317,104; 5,342,990; 5,430,244; 5,524,074;
5,698,803; 5,698,807; 5,748,747; 5,763,800; 5,790,837.

i
Contents
Introduction
Before You Begin................................................................................................................... vii
Recording Model and Serial Numbers ..................................................................... vii
Checking System Requirements............................................................................... vii
Document Conventions ............................................................................................ viii
1 Installing the Modem
On Your Modem ...................................................................................................................1-1
Setting up the Modem........................................................................................................... 1-2
Connecting Telephone Line and Phone Set......................................................................... 1-3
About Your
Telephone Line ....................................................................................................... 1-3
2 Installing Software
Installing Drivers in Windows 95......................................................................................... 2-2
Installing Drivers in Windows 98/ME ................................................................................. 2-4
Installing Drivers in Windows NT 4.0 ................................................................................. 2-5
Installing Drivers in Windows 2000..................................................................................... 2-7
Testing the installation in Windows 95 ................................................................................ 2-9
Testing the installation in Windows 98/ME....................................................................... 2-10
Testing the installation in Windows 2000.......................................................................... 2-11

ii
Uninstalling Drivers in Windows 95.................................................................................. 2-12
Uninstalling Drivers in Windows 98/ME .......................................................................... 2-12
Uninstalling Drivers in Windows NT 4.0 .......................................................................... 2-13
Uninstalling Drivers in Windows 2000.............................................................................. 2-13
Installing NetWaiting .......................................................................................................... 2-13
A General Specifications
B Troubleshooting
Problems Encountered..........................................................................................................B-1
Problems Encountered in Windows NT4.0.............................................................B-3
Resolving Hardware Conflicts .............................................................................................B-4
In Windows 95/98.....................................................................................................B-4
General Q&A ........................................................................................................................B-4

Introduction iv
Introduction
Welcome to Modem Blaster! World. Your new modem allows you to fax documents, transfer
data and access online information easily from your computer. Some of the features of your
Modem Blaster are:
Plug and Play This feature allows you to install your Modem Blaster easily, as the device is automatically
configured.
Send and Receive faxes You can use your Modem Blaster to send and receive fax documents. You can also configure
the modem to serve as a fax-on-demand system by using the software provided.
Internet Access Modem Blaster allows you to access computer bulletin boards and to browse the Internet at
speeds of up to 56 Kbps.

Introduction v
Answering Machine Modem Blaster functions as an answering machine with multiple mail boxes. Remote users
can leave messages in your mail box, and you can play back these messages at any time.
Modem Blaster even pages you to notify you of new messages!
Caller ID Modem Blaster displays phone numbers of calling parties if your phone is Caller-ID enabled.
Video Conferencing Your Modem Blaster comes complete with V.92 standard support, for use with H.32x video
conferencing systems.
Quick Connect This feature drastically reduces the amount of time it takes for your Modem Blaster to establish
a connection with your Internet Service Provider. Line conditions of the last number called are
saved in your computer and retrieved to reduce connection time.

vi Introduction
Modem On Hold This feature allows you to answer an incoming call by placing your Modem Blaster on hold.
Check with your local Internet Service Provider on whether this feature is supported in your
area.
PCM-Upstream This feature enhances your Modem Blaster’s data upload speed from 33.6 Kbps to a maximum
of 48 Kbps.
V.44 Data Compression Your Modem Blaster incorporates the new V.92 standard. This new standard offers V.44 Data
Compression technology that allows you to browse the Internet at higher speeds than existing
data compression standards.

Introduction vii
Before You Begin This section provides information you should know about before using this manual.
❑Recording Model and Serial Numbers
❑Checking System Requirements
❑Document Conventions
Recording Model and
Serial Numbers
Your modem has a model number and a serial number. After removing the modem from its
packaging, write down its model and serial numbers for future reference. You will need to quote
these numbers when contacting our Technical Support office.
Checking System
Requirements
The following are the minimum system requirements:
❑Available serial port
❑133 MHz Pentium® or faster IBM®compatible PC
❑25 MB of free hard disk space
❑16 MB RAM on motherboard (32 MB recommended)
❑Microsoft Windows®NT 4.0, Windows 95/98, Windows 2000 and Windows Me
❑CD-ROM drive for modem and communication software installation
❑An audio card for video conferencing
• Some supplied software will run
only in Windows 95/98. Refer to
the readme file in the
Installation CD for more
information.
• Modem Blaster must be
connected to an analog
telephone line, also called a
POTS (Plain Old Telephone
Service) line.

viii Introduction
Document
Conventions
This manual uses the following conventions to help you locate and identify the information that
you need.
Table i: Document conventions
Text Element Use
This notepad icon indicates information that is of particular
importance and should be considered before continuing.
This alarm clock icon indicates that failure to adhere to
directions may result in loss of data or damage to your system.
The warning sign indicates that failure to adhere to directions
may result in bodily harm or life-threatening situations.

Installing the Modem 1-1
1
Installing the Modem
This chapter guides you through the process of setting up your modem. It is organized as
follows:
❑On Your Modem
❑Setting up the Modem
❑Connecting Telephone Line and Phone Set
On Your Modem This section describes the jacks and connectors of the modem.
Telephone Line jack The Telephone Line jack allows you to connect a telephone line for data and fascimile
transmission.
Phone jack The Phone jack allows you to connect a phone set to the modem.
This jack differs across countries.
Power jack The Power jack allows you to connect an external power adapter to your modem.
RS232 Connector The RS232 connector allows you to connect the modem to a computer serial port.
Place the modem in front of you as
you go through this chapter. This
will help you identify the various
components of your modem.

1-2 Installing the Modem
Setting up the
Modem
1. Switch off your system and unplug the power cord from the wall outlet.
2. Connect the Power adapter and the RS232 cable to the modem as shown in Figure 1-1.
3. Connect the Power adapter to a power outlet and the RS232 cable to the computer’s serial
port.
4. Switch on your modem.
Figure 1-1 Setting up the Modem
Telephone
Telephone
wall outlet
To a computer
serial port
Power adapter
Phone jack
Telephone Line jack
Power jack
RS232
Connector
Power On/Off
switch

Installing the Modem 1-3
Connecting
Telephone Line and
Phone Set
1. Locate the most convenient telephone wall outlet.
If a phone is already connected to it, unplug the telephone cable from the wall outlet.
2. Connect the telephone cable from the phone set to the Phone jack of the modem, as shown
in Figure 1-1.
3. Connect one end of a telephone cable to the wall outlet and the other end to the Te lepho ne
Line jack of the Modem Blaster, as shown in Figure 1-1.
About Your
Telephone Line
To ensure that the modem functions properly, note that:
❑Your modem cannot be used on “party lines”, nor can it be used on toll or coin-operated
lines.
Contact your local telephone company for help if you are not sure about the suitability of
your telephone line.
❑This modem is intended for use on an analog telephone line, also known as a POTS (Plain
Old Telephone Service) line. You cannot connect the modem directly to a digital telephone
line, such as those commonly used in offices.
If you want to connect to a digital line, you need an analog converter compatible with the
telephone line you are using.

Installing Software 2-1
2
Installing Software
This chapter provides instructions to install the modem drivers in Windows. It also shows you
how to test your installation and uninstall the modem.
To access Modem On Hold functions, you must install NetWaiting. Modem On Hold functions
are only available on Windows 98, ME or 2000.
This chapter is organized as follows:
❑Installing Drivers in Windows 95
❑Installing Drivers in Windows 98/ME
❑Installing Drivers in Windows NT 4.0
❑Installing Drivers in Windows 2000
❑Testing the installation in Windows 95
❑Testing the installation in Windows 98/ME
❑Testing the installation in Windows 2000
❑Uninstalling Drivers in Windows 95
❑Uninstalling Drivers in Windows 98/ME
❑Uninstalling Drivers in Windows NT 4.0
❑Uninstalling Drivers in Windows 2000
❑Installing NetWaiting

Installing Software 2-2
After connecting your modem, if you see the Add New Hardware Wizard dialog box, click
the Cancel button. Proceed with the driver installation for your OS.
Installing Drivers in
Windows 95
1. Switch on your computer system and then insert the Installation CD into the CD-ROM
drive.
2. Click Start -> Settings -> Control Panel.
3. In the Control Panel window, double-click the Modems icon.
4. When a dialog box similar to Figure 2-1
appears, make sure Don’t detect my modem,
I will select it from a list is unselected, and
then click the Next button.
Figure 2-1

2-3 Installing Software
5. When a dialog box similar to Figure 2-2
appears, click the Next button.
6. When a dialog box similar to Figure 2-3
appears, select your location and click the
Next button.
Figure 2-2
Figure 2-3

Installing Software 2-4
7. When a dialog box similar to Figure 2-4
appears, click the Finish button to complete
the installation.
8. Restart your computer system.
Installing Drivers in
Windows 98/ME
1. Switch on your computer system and then insert the Installation CD into the CD-ROM
drive.
2. Click Start -> Run
3. When a dialog box similar to Figure 2-5
appears, click the Browse button and locate
the acfsetup.exe in E:\Drivers\Win98
(where E: is your CD-ROM drive).
For Windows ME, locate the acfsetup.exe in
E:\Drivers\WinMe.
4. Click the OK button.
5. Click Start -> Run
Figure 2-4
Figure 2-5

2-5 Installing Software
6. When a dialog box similar to Figure 2-6
appears, click the Browse button and locate
the file mohconfig.exe in
E:\MOH\Win98\Config (where E: is your
CD-ROM drive).
For Windows ME, locate the file
mohconfig.exe in
E:\MOH\WinME\Config.
7. Click the OK button.
8. When a dialog box similar to
Figure 2-7 appears, click the
Enable MOH button.
9. Click the OK button to
complete the installation.
10. Restart your computer system.
Installing Drivers in
Windows NT 4.0
1. Switch on your computer system and then insert the Installation CD into the CD-ROM
drive.
2. Click Start -> Settings -> Control Panel.
3. In the Control Panel window, double-click the Modems icon.
Figure 2-6
Figure 2-7

Installing Software 2-6
4. When a dialog box similar to Figure 2-8
appears, make sure Don’t detect my modem,
I will select it from a list is unselected, and
then click the Next button.
5. When a dialog box similar to Figure 2-9
appears, click the Next button.
Figure 2-8
Figure 2-9

2-7 Installing Software
6. When a dialog box similar to Figure 2-10
appears, click the Finish button to complete
the installation.
7. Restart your computer system.
Installing Drivers in
Windows 2000
1. Switch on your computer system and then insert the Installation CD into the CD-ROM
drive.
2. Click Start -> Run
3. When a dialog box similar to Figure 2-11
appears, click the Browse button and locate
the file Setup.exe in E:\Drivers\Win2k
(where E: is your CD-ROM drive).
4. Click the OK button.
Figure 2-10
Figure 2-11

Installing Software 2-8
5. When a dialog box similar to Figure 2-12
appears, click the Ye s button.
6. Click Start -> Run
7. When a dialog box similar to Figure 2-13
appears, click the Browse button and locate
the file Setup.exe in E:\MOH\Win2k\Sdk
(where E: is your CD-ROM drive).
8. Click the OK button.
9. Click Start -> Run
10. When a dialog box similar to Figure 2-14
appears, click the Browse button and locate
the file mohconfig.exe in
E:\MOH\Win2k\Config (where E: is your
CD-ROM drive).
11. Click the OK button.
Figure 2-12
Figure 2-13
Figure 2-14