Credo mobile Samsung Galaxy S6 User manual

Samsung Galaxy S® 6
Some content in this user guide doesn’t apply to
CREDO devices. This includes:
o Sprint customer service phone numbers,
support and account information
o Sprint activation instructions
o Sprint-specific services and features
(including Sprint Hotspot, Sprint Zone,
Sprint Worldwide service)
User Guide
Please Note
To activate your device, please visit
credomobile.com/activate. For CREDO
customer service, please call 800-411-0848.

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Table of Contents
Introduction 1
AccessInstructionsonPhone 1
AccessHelp 1
GetSupportfromSprintZone 2
GetStarted 4
PhoneLayout 4
ChargetheBattery 5
TurnYourPhoneOnandOff 7
UsetheTouchscreen 9
ActivateYourPhone 12
CompletetheSetupScreens 13
BasicOperations 15
Basics 15
HomeScreenandApplications(Apps)List 15
PhoneSettingsMenu 16
PortraitandLandscapeScreenOrientation 16
CaptureScreenshots 17
Applications 18
LaunchApplications 18
AppsList 18
PhoneNumber 23
AirplaneMode 24
EnterText 26
SamsungKeyboard 26
GoogleVoiceTyping 27
TipsforEditingText 28
GoogleAccount 28
CreateaGoogleAccount 29
SignIntoYourGoogleAccount 35
GooglePlayStore 39
FindandInstallanApp 40
RequestaRefundforaPaidApp 41
UpdateanApp 42

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UninstallanApp 44
GetHelpwithGooglePlay 46
LockandUnlockYourScreen 47
UpdateYourPhone 49
UpdateYourPhoneSoftware 49
UpdateYourProfile 51
UpdateYourPRL 52
YourPhoneInterface 54
HomeScreenBasics 54
HomeScreenLayout 54
ExtendedHomeScreens 55
StatusBar 56
NotificationPanel 58
SFinder 61
QuickConnect 62
CustomizetheHomeScreen 63
ChangetheWallpaper 64
AddShortcutstotheHomeScreen 65
AddWidgetstotheHomeScreen 66
AddFolderstotheHomeScreen 67
PhoneApp 69
Wi-FiCalling 69
PlaceandAnswerCalls 70
CallUsingthePhoneDialer 70
CallEmergencyNumbers 72
AnswerPhoneCalls 73
In-CallScreenLayoutandOperations 75
PlaceCallsfromContacts/CallLogs 77
PlaceaCallfromContacts 77
CallfromCallLogs 79
OptionalServices 81
VoicemailSetup 82
VisualVoicemail 83
SetUpVisualVoicemail 83
ReviewVisualVoicemail 84
ListentoMultipleVoicemailMessages 85
VisualVoicemailOptions 86

iii
ConfigureVisualVoicemailSettings 87
CallerIDBlocking 90
CallWaiting 91
ConferenceCalling 91
CallForwarding 93
CallSettings 95
Contacts 96
AddaContact 96
CheckContacts 100
ContactsScreenLayout 101
EditaContact 102
DeleteaContact 103
ShareaContact 105
ProfileSharing 107
ImportContacts 108
BackUpContacts 110
MessagingandInternet 112
TextandMultimediaMessaging 112
SendaTextMessage 112
SendaMultimediaMessage(MMS) 113
SendanEnhancedMessage 116
SaveandResumeaDraftMessage 120
NewMessagesNotification 120
ManageMessageConversations 121
CreateandSendGmail 123
CheckReceivedGmailMessages 126
OpenNewGmailMessages 126
OpenGmailMessages 126
ManageGmailMessages 128
UseGmailLabels 128
ArchiveGmailThreads 129
MuteGmailThreads 130
DeleteGmailThreads 131
SearchGmailMessages 132
ReportSpamorPhishingGmail 133
AddAnotherGoogle(Gmail)Account 134
SwitchingBetweenGmailAccounts 136

iv
Email 137
SetUpanEmailAccount 138
AddanEmailAccount 138
AddanExchangeActiveSyncAccount 142
ComposeandSendEmail 144
OpenNewEmailMessages 146
OpenEmailMessages 147
DeleteanEmailAccount 148
ManageYourEmailInbox 150
ExchangeActiveSyncEmailFeatures 151
DataServicesGeneralInformation(LTEand3GNetworks) 154
SprintSparkLTE 154
YourUserName 155
DataConnectionStatusandIndicators 158
Browser 158
UsetheBrowser 158
AddaBookmark 159
ViewBrowserHistory 161
OpenNewBrowserTab 162
BrowserSettings 163
ChromeBrowser 163
CameraandVideo 165
TakePicturesandRecordVideos 166
TakeaPicture 166
ViewfinderScreen 167
RecordVideos 168
ShootingModes 169
ViewPicturesandVideosUsingGallery 171
EditPictures 175
SharePicturesandVideos 181
SendPicturesorVideosbyEmailorGmail 182
SendaPictureorVideobyMultimediaMessage 183
SendPicturesorVideosUsingBluetooth 185
SharePicturesorVideosviaAdditionalAppsorSocialMedia 186
ShareVideosonYouTube 187
CameraOptionsandSettings 189
SwitchCameras 189

v
SetCameraOptions 189
UsefulAppsandFeatures 192
SprintZone 192
SprintFamilyLocator 192
SprintFun&Games 192
SprintTV&Movies 192
Calculator 193
Calendar 194
AddanEventtotheCalendar 195
ViewCalendarEvents 197
ShareCalendarEvents 198
SyncCalendars 200
SynchronizeanExchangeActiveSyncCalendar 202
Clock 203
SetAlarms 204
WorldClock 205
Stopwatch 206
Timer 207
GalaxyApps 207
Gallery 207
GoogleHangouts 208
GoogleMaps 210
GooglePlayBooks 212
GooglePlayGames 212
GooglePlayMovies&TV 213
GooglePlayMusic 213
GooglePlayNewsstand 216
GoogleSearch 216
UseGoogleSearch 216
UseGoogleVoiceSearch 217
LookoutSecurity 218
Memo 218
Milk 219
Music 220
MyFiles 223
OneDrive 224
OneNote 224

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PeelSmartRemote 224
SVoice 224
Video 225
VoiceRecorder 225
YouTube 228
1Weather 230
Amazon 230
AppPass 230
eBay 231
MessagingPlus 231
NASCARMobile2014 231
NBAGameTime 231
NextRadio 231
Scout 232
Spotify 232
Facebook 232
Uber 233
Connectivity 234
TransferFilesBetweenYourPhoneandaComputer 234
Wi-Fi 235
TurnWi-FiOnandConnecttoaWirelessNetwork 236
Wi-FiSettings 238
DisconnectWi-Fi 240
Wi-FiDirect 241
Bluetooth 244
BluetoothInformation 244
EnableBluetooth 244
PairBluetoothDevices 246
ConnecttoaPairedBluetoothDevice 249
ShareInformationUsingBluetooth 250
ReceivingDataviaBluetooth 252
SprintWorldwideWirelessService 254
ActivateSprintWorldwideServiceonYourAccount 254
YourPhone’sSIMCardforInternationalRoaming 254
SetNetworkModeOptions 255
MakeandReceiveWorldwideCalls 255
SprintInternationalVoicemailService 256

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SetUpYourVoicemailAccessNumberforInternationalUse 257
AccessYourVoicemailInternationally 257
InternationalDataRoaming 258
InternationalRoamingStatusMessages 258
ContactSprintforAssistancewithInternationalService 260
Settings 262
BasicSettings 262
Wi-FiCallingSettings 265
Wi-FiSettingsMenu 267
BluetoothSettings 270
HotspotSettings 272
AirplaneMode 276
DataUsageSettings 278
MobileNetworksSettings 280
NFCandPayment 282
MoreConnectionSettings 286
TetheringSettings 288
Printing 289
VirtualPrivateNetworks(VPN) 291
DefaultMessagingAppSettings 299
SoundsandNotificationsSettings 300
SoundMode 301
Volume 302
RingtonesandSounds 303
Vibrations 304
SoundQualityandEffects 305
Notifications 306
DisplaySettings 307
MotionsandGestures 309
ApplicationsSettings 310
ApplicationManager 311
DefaultApplications 313
CalendarSettings 314
CameraSettings 315
ContactsSettings 316
EmailSettings 318
InternetSettings 321

viii
MessagesSettings 323
MusicSettings 325
PhoneSettings 326
SVoiceSettings 329
WeatherSettings 330
Wallpaper 331
Themes 333
LockScreenandSecuritySettings 334
LockScreenandSecurityOverview 334
ScreenLock 335
DisabletheScreenLock 341
PrivacyandSafety 343
PrivateMode 344
ReportDiagnosticInfo 345
SendSOSMessage 345
LocationSettings 346
AccessibilitySettings 349
VisionAccessibilitySettings 351
HearingAccessibilitySettings 352
DexterityandInteractionSettings 354
ConfigureOtherAccessibilitySettings 356
AddAccounts 357
BackupandReset 359
LanguageandInputSettings 362
BatterySettings 365
PowerSavingMode 366
UltraPowerSavingMode 367
StorageSettings 369
DateandTimeSettings 370
Help 372
ActivateThisDevice 373
SystemUpdate 374
AboutDevice 374
CopyrightInformation 376
ForAssistance 377
SprintAccountInformationandHelp 377
SprintAccountPasswords 377

ix
ManageYourAccount 377
SprintSupportServices 378
Index 379

Introduction 1
Introduction
Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.
About the User Guide
ThankyouforpurchasingyournewSamsungGalaxyS6.Thefollowingtopicsexplainhowbestto
usethisguidetogetthemostoutofyourphone.
Before Using Your Phone
ReadGetStartedandBasicOperationsthoroughlyforproperusage.
Accessibleservicesmaybelimitedbysubscriptioncontractconditions.
Descriptions in the User Guide
Notethatmostdescriptionsinthisguidearebasedonyourphone'ssetupatthetimeofpurchase.
Unlessotherwisenoted,instructionsbeginfromthephone'sHomescreen,whichisdisplayedby
pressingtheHome key.Someoperationdescriptionsmaybesimplified.
Screenshots and Key Labels
Screenshotsintheuserguidemayappeardifferentlyonyourphone.Keylabelsintheuserguideare
simplifiedfordescriptionpurposesanddifferfromyourphone'sdisplay.
Other Notations
Intheuserguide,thephonemaybereferredtoeitheras“phone,”“device,”or“handset.”
Access Instructions on Phone
Whetheryou'renewtoAndroidorjustnewtoyourGalaxyS6,yourphonecanhelpyoulearnhowto
useit.
Access Help
Usethephone'sHelpmenutolearnaboutyourphone.
1. Press todisplaytheHomeScreen.

Introduction 2
2. Fromhome,tapApps >Settings >Help .
3. Tapatopictoviewitscontents,ortapSEARCHtosearchforatopic.
Get Support from Sprint Zone
Inadditiontoyourphone'sbuilt-inHelpmenu,youcanalsoaccesssupportforyourphoneand
servicethroughthepreloadedSprintZoneapp.
1. Fromhome,tapApps > Sprint Zone .

Introduction 3
2. FromtheSprintZonemainpage,tapSupport.
3. Tapatopictoviewitscontents.

Get Started 4
Get Started
Thefollowingtopicsgiveyoualltheinformationyouneedtosetupyourphoneandwirelessservice
thefirsttime.
Phone Layout
Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandbuttons.
Part Description
RearCamera Takepicturesandvideos.
Back keyReturnyoutothepreviousscreen,orcloseadialogbox,options
menu,theNotificationPanel,oronscreenkeyboard.
Earpiece Listentocallsandautomatedpromptswhenusingthephone.
Flash Helpilluminatesubjectsinlow-lightenvironmentswhenthe
cameraisfocusingandcapturingapictureorvideo.
Front Camera Takepicturesandrecordsvideoswhilefacingthescreen,and
allowsyoutovideoconference.
Headset Jack Pluginaheadsetforconvenient,hands-freeconversations.
Heart Rate Monitor MeasureyourheartrateviayourfingertipwhenusingtheSHealth
app.
Home key/ Fingerprint
Sensor
ReturnyoutotheHomescreen.PressandholdtoopenGoogle
Search/GoogleNow.Usetoregisterfingerprintsforsecurity.

Get Started 5
Part Description
Infrared Transmitter Controlotherdevicesusinginfraredlight.
LED Indicator TheLEDindicatorblinksorglowswhencharging,toindicatelow
battery,toannouncenewnotifications,andwhenvoicerecording.
Microphone Transmityourvoiceforphonecallsorrecordyourvoiceor
ambientsoundsforvoicerecordingsandvideos.Therearetwo
microphones,oneonthetopandoneonthebottom.
Power key Turnthephoneorscreenonoroff,orswitchyourphonetosilent
mode,vibrationmode,orairplanemode.
Proximity and Light Sensor Detectwhenobjectsareclosetothescreen.Forexample,when
youholdthephonetoyourearwhileonaphonecall,thesensor
temporarilylocksthescreentopreventaccidentalscreentouches.
Recents key Accessrecentlyusedapps.
SIM Card LocationoftheSIMcard.
Speaker Playringtonesandsounds.Thespeakeralsoletsyouhearthe
caller’svoiceinspeakerphonemode.
Touchscreen Displayinformationneededtooperateyourphone,suchasthe
callstatus,theContactslist,andthedateandtime.Alsoprovides
one-tapaccesstoallofyourfeaturesandapplications.
USB Charger/Accessory
Port
ConnectthephonetothechargerviaaUSBcable.
Volume key Adjusttheringtoneormediavolumeoradjustthevoicevolume
duringacall.
CAUTION!Insertinganaccessoryintotheincorrectjackmaydamagethephone.
Charge the Battery
Followtheseinstructionstochargeyourphone’sbatteryusingeithertheincludedchargingheadand
USBcableorviaaUSBconnectiononyourcomputer.
Note:Thisphonehasanintegratedbatterythatcannotberemovedbytheuser.
Battery Cautions
Storage:Avoidstoringorleavingthephonewithnobatterychargeremaining.Saved
informationandsettingsmaybecomelostorchanged,orthephonemaybecomeunusable.
Chargeonceeverysixmonthsbeforestoringorleavingunusedforalongperiod.
Charge Using the AC Adapter
Forfastestchargingtimes,usetheAdaptiveFastChargingchargerthatcamewithyourphone.This
chargerprovidesfasterchargingonlywhenconnectedtodevicesthathaveAdaptiveFastCharging.

Get Started 6
1. PlugtheUSBcableintotheUSBcharger/accessoryportonthebottomofyourphone.
2. PlugtheotherendoftheUSBcableintothecharginghead.
3. Plugthechargingheadintoanelectricaloutlet.
4. Aftercharging,disconnectthephonefromthecharger.
l Unplugthechargingheadfromtheoutlet,andremovethemicroUSBcablefromthephone
andthecharginghead.
Charge Using a PC Connection
BeforeusingaPCconnectiontochargeyourphone,ensurethatthecomputeristurnedon.
Dependingonthetypeofconnection,yourphone’sbatterymaynotcharge.
1. InsertthesmallendoftheUSBcableintotheUSBcharger/accessoryportonthebottomofyour
phone.

Get Started 7
2. InsertthelargeendoftheUSBcableintoaUSBportonyourcomputer.
3. Aftercharging,removetheUSBcablefromboththephoneandthecomputer.
Turn Your Phone On and Off
Theinstructionsbelowexplainhowtoturnyourphoneonandoff.
Turn Your Phone On
n PressandholdthePowerkey.
Yourphonewillpoweron.Dependingonthesettings,youmayseetheLockscreen.
l SeeLockandUnlockYourScreenandScreenLockforinformationaboutusingthescreen
lock.
l Thefirsttimeyouturnthephoneon,youwillseethestartupscreens.SeeCompletethe
SetupScreensfordetails.
l Ifyourphoneisnotyetactivated,seeActivateYourPhoneformoreinformation.
Turn Your Phone Off
1. PressandholdthePowerkeytoopenthephoneoptionsmenu.

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2. TapPower offtoturnthephoneoff.
Yourphonewillpoweroff.
Yourscreenremainsblankwhileyourphoneisoff(unlessthebatteryischarging).

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Use the Touchscreen
Yourphone’stouchscreenletsyoucontrolactionsthroughavarietyoftouchgestures.
Tap or Touch
Whenyouwanttotypeusingtheonscreenkeyboard,selectitemsonscreensuchasapplicationand
settingsicons,orpressonscreenbuttons,simplytaportouchthemwithyourfinger.
Touch and Hold
Toopentheavailableoptionsforanitem(forexample,acontactorlinkinaWebpage),touchand
holdtheitem.

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Swipe or Slide
Toswipeorslidemeanstoquicklydragyourfingerverticallyorhorizontallyacrossthescreen.
Drag
Todrag,pressandholdyourfingerwithsomepressurebeforeyoustarttomoveyourfinger.While
dragging,donotreleaseyourfingeruntilyouhavereachedthetargetposition.