Crestron DM-NVX-363 User manual

The DM-NVX-363 and DM-NVX-360 network AV encoders/decoders
transport ultra high-definition 4K60 4:4:4 video over standard Gigabit
Ethernet. HDR10, HDR10+, and Dolby Vision® video formats are
supported.
In the Box
1 DM-NVX-363 or DM-NVX-360 Network AV
Encoder/Decoder
Additional Items
1 Connector, 4-Pin (2003576)
2 Connector, 5-Pin (2003577)
Install the Device
The DM NVX® device can be mounted onto a flat surface or rack rail.
Mounting onto a Flat Surface
Using four mounting screws (not included), mount the device onto a flat
surface such as a wall or the underside of a table.
NOTE: Fan ventilation holes are provided on five sides of the device.
Ifthe installation necessitates that another object be positioned
flush against the ventilation holes on one side of the device, leave a
minimum clearance of 2 inches of space on all other sides containing
ventilation holes.
Wall Mounting (DM-NVX-363 Shown)
DM-NVX-363 and DM-NVX-360 QuickStart
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Mounting onto a Rack Rail
The device can be mounted onto a front or rear rack rail. To mount the
device:
1. Position either the left or right mounting flange so that the holes
align with the holes in the rack rail.
2. Secure the device to the rack rail using two rack mount screws
(not included).
Rack Rail Mounting Example (DM-NVX-363 Shown)
Connect the Device
Connect the device as required for the application.
NOTES:
lThe DM-NVX-363 and DM-NVX-360 each provide four Ethernet
ports:
oPorts 1 and 2 are 100BASE-TX/1000BASE-T ports.
oPort 3 is a 100BASE-TX port.
oPort 4 is an SFP port, which connects to a fiber-optic
network using the appropriate Crestron SFP-1G Series
transceiver module (sold separately). For information
about installing a Crestron SFP-1G transceiver module,
refer to the SFP-1G Series Installation Guide (Doc. 7979) on
the Crestron website (www.crestron.com).
lEthernet port 1 is a PoE+ powered device (PD) port. In order for
the port to receive PoE+, it must be connected to PoE+ power
sourcing equipment such as the Crestron DM-PSU-ULTRA-
MIDSPAN (sold separately), a POE+ compliant Ethernet switch,
or third-party IEEE 802.3at compliant PSE. Wiring that connects
to a PoE+ PSE port is designed for intrabuilding use only.
PoE+ or the optional PW-2412WUpower pack (sold separately)
can be used to power the DM NVX device.
lEthernet port 1, 2, or 4 can be used to connect to a 1000BASE-T
Ethernet switch in order to stream network video.
lEthernet ports 1 and 2 can also be used to connect to a local
network device or to another DM NVX device.
lEthernet port 3 can be used to connect to a dedicated audio
network or to a local network device.
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Front Panel Connections - DM-NVX-363 and DM-NVX-360
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Rear Panel Connections - DM-NVX-363 and DM-NVX-360
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AUDIO I/O Connector Pin Assignments
The AUDIO I/O connector uses a 5-pin terminal block for balanced or
unbalanced analog audio input or output.
AUDIO I/O Connector
Balanced/Unbalanced Audio Input
Refer to the following table and diagrams for analog audio input pin
assignments and connection information.
Signal Name Balanced Audio Input Unbalanced Audio Input
+ L+ L+ In
− L− L− Signal return, jumper to GND
G Shield/ground Ground
+ R+ R+ In
− R− R− Signal return, jumper to GND
Balanced/Unbalanced Audio Output
Refer to the following table and diagrams for analog audio output pin
assignments and connection information.
Signal Name Balanced Audio Output Unbalanced Audio Output
+ L+ L+ Out
− L− Open
G Shield/ground Common ground
+ R+ R+ Out
− R− Open
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DM-NVX-363 and DM-NVX-360 QuickStart
DM NVX® 4K60 4:4:4 Network AV Encoders/Decoders

Upgrade the Firmware
Before using the device, upgrade the firmware. The latest firmware can
be downloaded from the DM-NVX-363 or DM-NVX-360 product page on
the Crestron website (www.crestron.com).
Configure the Device
Configure the device using the web interface. To access the web
interface, open a web browser and then go to the IP address of the
device.
NOTE: By default, the IP address of a DM NVX device is assigned by
a DHCP server on the network. If a DHCP server does not exist on
the network, the IP address defaults to a link-local address in the
169.254. xxx . xxx range (refer to RFC 3927 for detailed information
about link-local addressing). To display the IP address on the
connected display, press the SETUP button on the rear panel of
thedevice.
If no account has been created, create an account by entering a user
name and password and confirming the password. After an account has
been created, sign in to the web interface by entering the user name and
password.
Connect to the Cloud
The XiOCloud®service enables supported devices across an enterprise
to be managed and configured from one central and secure location in
the cloud. Supported Crestron® devices are configured to connect to the
service out of the box.
Use of the service requires a registered XiOCloud account. To register
for an XiOCloud account, refer to
www.crestron.com/Support/Tools/Licensing-Registration/XiO-Cloud-
Registration-Room-Licenses.
To connect the device to the XiOCloud service:
1. Record the MAC address and serial number that are labeled on the
shipping box or the device. The MAC address and serial number are
required in order to add the device to the XiOCloud service.
NOTE:If the device has multiple MAC addresses, use the MAC
address that is providing the primary connection back to the
network. For most devices, the Ethernet MAC address should
be used. However, if your device is connecting to the network
over a different protocol (such as Wi-Fi® communications),
use the MAC address for that protocol instead.
2. Log in to your XiOCloud account at portal.crestron.io.
3. Claim the device to the XiOCloud service as described in the
XiOCloudUserGuide.
Select the device from the cloud interface to view its status and
settings. The device may now also be managed and assigned to a group
or room. For more information, refer to the XiOCloudUserGuide.
NOTE:For XiOCloud accounts with room-based licenses, the device
must be added to a licensed room before its status and settings can
be viewed.
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Observe the LED Indicators
Refer to the following table for information about the LED indicators on
the device.
LED
Indicator Color Meaning
PWR Amber Power is being applied to the device. Thedevice
is booting.
Green Power is being applied to the device. Thedevice
is operational.
SETUP Red The SETUP button is pressed.
INPUT SEL,
HDMI
Green The HDMI input is selected.
Amber An HDMI signal is detected but the HDMI input
is not selected.
INPUT SEL,
NV
Green The NV (network video) input is selected.
Amber Network video is detected but the NV input is
not selected.
OL Green The device is online with a control system.
NV Green (Transmitter mode only) The device is encoding
(transmitting) network video.
(Receiver mode only) The device is decoding
(receiving) network video.
TX Green The device is in transmitter (encoder) mode
RX Green The device is in receiver (decoder) mode.
LED Indicators (Continued)
LED Indicator Color Meaning
Ethernet 1 Green An Ethernet link is established.
Flashing
amber
Data activity is occurring on the Ethernet
link.
Ethernet 2 Green An Ethernet link is established.
Flashing
amber
Data activity is occurring on the Ethernet
link.
Ethernet 3 Green An Ethernet link is established.
Flashing
green
Data activity is occurring on the Ethernet
link.
Amber A 100BASE-TX link is established.
Ethernet 4
LINK
Green An Ethernet link is established.
Ethernet 4
ACT
Flashing
green
Data activity is occurring on the Ethernet
link.
HDMI
OUTPUT
Green A video signal is being transmitted to the
HDMI output.
HDMI INPUT Green A video signal is detected at the HDMI input.
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Visit the Product Page
Scan the QR code to visit the product page.
DM-NVX-363
www.crestron.com/model/6511008
DM-NVX-360
www.crestron.com/model/6511006
Additional Information
Original Instructions
The U.S. English version of this document is the original instructions.
All other languages are a translation of the original instructions.
Regulatory Model: M201910003
Crestron product development software is licensed to Crestron dealers and Crestron
Service Providers (CSPs) under a limited nonexclusive, nontransferable Software
Development Tools License Agreement. Crestron product operating system software is
licensed to Crestron dealers, CSPs, and end-users under a separate End-User License
Agreement. Both of these Agreements can be found on the Crestron website at
www.crestron.com/legal/software_license_agreement.
The product warranty can be found at www.crestron.com/warranty.
The specific patents that cover Crestron products are listed at
www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, visit
www.crestron.com/opensource.
Crestron, the Crestron logo, DM NVX, and XiO Cloud are either trademarks or registered
trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Dolby
Vision is either a trademark or registered trademark of Dolby Laboratories in the United
States and/or other countries. HDMI and the HDMI logo are either trademarks or
registered trademarks of HDMI Licensing LLC in the United States and/or other countries.
Wi-Fi is either a trademark or registered trademark of Wi-Fi Alliance in the United States
and/or other countries. Other trademarks, registered trademarks, and trade names may
be used in this document to refer to either the entities claiming the marks and names or
their products. Crestron disclaims any proprietary interest in the marks and names of
others. Crestron is not responsible for errors in typography or photography.
©2022 Crestron Electronics, Inc.
Doc. 8634B
08/09/22
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