CrewPlex DR10-900 User manual

Operating manual
DR10-900
CrewPlex, LLC
205 Technology Parkway
Auburn, Alabama 36830 USA
Phone [phone]
Fax [phone]
www.crewplex.com
COPYRIGHT © 2023 CrewPlex, LLC. All rights reserved. CrewPlex® and SmartBoom® are trademarks of CoachComm, LLC. All
other trademark references in this document are property of their respective owners.
Document Reference: D0000687_A

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CONTENTS
INTRODUCTION....................................................................................................................................... 1
WHAT’S INCLUDED WITH HSDR10-900?............................................................................................ 2
CONTROLS ...............................................................................................................................................3
DISPLAY INDICATORS ............................................................................................................................3
HEADSET SETUP ..................................................................................................................................... 4
SYSTEM SETUP ........................................................................................................................................5
BATTERY...................................................................................................................................................6
OPERATION.............................................................................................................................................. 7
MENU SETTINGS......................................................................................................................................8
DEVICE SPECIFICATIONS ...................................................................................................................... 10
PRODUCT CARE AND MAINTENANCE ................................................................................................12
PRODUCT SUPPORT ............................................................................................................................... 12
LICENSE INFORMATION.........................................................................................................................13
CREWPLEX WARRANTY STATEMENT.................................................................................................14

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INTRODUCTION
We at CrewPlex™want to thank you for purchasing HSDR10-900. HSDR10-900 is a robust, two-
channel, full-duplex, multi-user, wireless intercom system that operates in the 900MHz frequency
band to provide superior range and performance, all without the need for a basestation. The
CrewPlex HS900XR all-in-one design wireless headsets combines the great sound quality and
excellent range of CrewPlex DR10 with the comfortable fit, exceptional noise isolation, and flip-up
microphone muting technology of the SmartBoom PRO headset, but without the wire. In addition,
the IP54-rated headset is built to endure the wear and tear of everyday use, as well as the extremes
of outdoor environments.
In order to get the most out of your new HSDR10-900, please take a few moments to read this
manual completely so that you better understand the operation of this product. This document
applies to model CP-HSDR10-900. For questions not addressed in this manual, feel free to contact
the CrewPlex Customer Support Department using the information on page 12.
PRODUCT FEATURES
• Robust, Two-Channel (A or B) System
• Three Operating Modes for
Challenging Environments
• Dual Listen
• Simple to Operate
• Up to 10 Full-Duplex Users
• Radio-to-Radio Communication
• Unlimited Shared Users
• Unlimited Listen-Only Users
• 900MHz Frequency Band
• Encrypted FHSS Technology
• Ultra Compact, Small, and Lightweight
• Rugged, IP54-Rated Headset
• Long Battery Life (7-Hour for Single,
14-Hour for Dual)
• Field-Replaceable Battery
• Available Drop-In Charger
• Single Ear or Dual Headset Options
• Available Two-Way Radio Integration

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WHAT’S INCLUDED WITH HSDR10-900?
• Headset
• Li-Poly Battery (Installed during shipment)
Note: Dual headset has two batteries.
• USB Charging Cable
• Quick Start Guide
• Product Registration Card
OPTIONAL ACCESSORIES
Part Number Description
CrewPlex Accessories
CAC-USB6-CHG CrewPlex 6-Port USB Charger
CAC-CPDR-5CASE IP67-rated CrewPlex Hard Travel Case
CAC-CP-SFTCASE CrewPlex Soft Travel Case
CPBT-HSDRC-66 CrewPlex DR10 Headset 6 + 6 Drop-In Charger
CP-REC-900 CrewPlex 900MHz Receiver
CAC-TRI-6FT
CrewPlex 6-Foot Compact Tripod Kit

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CONTROLS
DISPLAY INDICATORS
Master Pack Indicator
Battery Status
Mode Indicator
Signal Indicator
Talk Indicator
2-Way Enabled Indicator
Push-To-Talk Indicator
Lock Indicator
User Role
Active Channel
Volume Level
Dual Listen
Indicator
LEDs
Power Button
Talk Button
Channel Button
USB Charger
Connection
Volume +/– Buttons
Mode Button
OLED Screen
Drop-In Charger
Connection/
Battery Access
PT Button
R Button
(No current function)
Master Pack Indicator
Battery Status
Mode Indicator
Signal Indicator
Talk Indicator
2-Way Enabled Indicator
Push-To-Talk Indicator
Lock Indicator
User Role
Active Channel
Volume Level
Dual Listen
Indicator
LEDs
Power Button
Talk Button
Channel Button
USB Charger
Connection
Volume +/– Buttons
Mode Button
OLED Screen
Drop-In Charger
Connection/
Battery Access
PT Button
R Button
(No current function)

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HEADSET SETUP
1. Headset Adjustment: Use the slide adjustment on each side of the headband to achieve proper
fit and size.
2. Mic Position: For best performance, it is recommended the microphone be positioned directly in
front of your mouth, sitting a finger’s width from your lips.
3. SmartBoom Mic Mute: During operation, swiveling the boom
up above the brow at approximately 45 degrees will mute the
microphone. To activate the microphone again, simply lower
the boom back down.
Note: To adjust the boom, swivel it so that the microphone is on the
preferred side (right or left).
Figure 1: Adjusting Headset Sizing
Figure 2: Correct Mic Position Figure 3: Incorrect Mic Position
Figure 4: SmartBoom Mute On/O

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SYSTEM SETUP
1. Power on. Press and hold the POWER button for two (2) seconds until the screen turns on.
2. Access the menu. Press and hold the MODE button for three (3) seconds until the screen changes
to <SETTING MODE>. Short-press MODE to scroll through the settings, and then scroll through
setting options using VOLUME +/−. Press and hold MODE to save your selections and exit the
menu.
a. Select a Group. Select a group number from 00–51.
Important: Devices must have the same group number to communicate.
IF OPERATING THE HEADSET IN REPEATER MODE*
b. Select an ID. Select a unique ID number.
• Repeater Mode ID options: M (Master), 01–08 (Full Duplex), S (Shared), L (Listen).
• One device must always use the “M” ID and serve as the Master for proper system function.
An “M” indicator designates the Master on its OLED.
• Listen-only headsets must use the “L” ID. You may duplicate ID “L” on multiple devices in a
system.
• Shared headsets must use the “S” ID. You may duplicate ID “S” on multiple devices, but
only one shared device may talk at a time.
• When using “S” IDs, the last full-duplex ID (“08”) cannot be used in the Repeater Mode.
c. Confirm Headset’s Security Code. Devices must use the same security code to work together
as a system.
*Repeater Mode is the default setting. See page 9 for information about changing mode.
IF OPERATING THE HEADSET IN ROAM MODE**
b. Select an ID. Select a unique ID number.
• Roam Mode ID options: M (Master), SM (Submaster), 02-09, S (Shared), L (Listen).
• One device must always be “M” ID and serve as the Master, and one device must always be
set to “SM” and serve as the Submaster for proper system function.
• The Master and Submaster must be located in positions where they always have an
unobstructed line of sight to each other.
• Listen-only headsets must use the “L” ID. You may duplicate ID “L” on multiple devices.
• Shared headsets must use the “S” ID. You may duplicate ID “S” on multiple decives, but
only one shared device may talk at a time.
• When using “S” IDs, the last full-duplex ID (“09”) cannot be used in the Roam Mode.
c. Access the roaming menu. Select a Roaming menu selection for each headset.
• Auto – Allows the headset to automatically log in to the Master or Submaster depending on
the environment and the headset's proximity to either.
• Manual – Allows the user to manually select whether the headset is logged in to the Master
or Submaster. Press the MODE button to select Master or Submaster.

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• Master – When selected, the headset is locked into only logging into the Master.
• Submaster – When selected, the headset is locked into only logging into the Submaster.
d. Confirm headset’s security code. Devices must use the same security code to work together
as a system.
**When in Roam Mode, the two-way radio Top Button menu options and the Dual Listen function will not be available. See page 9
for information about changing mode.
IF OPERATING THE HEADSET IN STANDARD MODE
b. Select an ID. Select a unique ID number.
• Standard Mode ID options: M (Master), 01–09 (Full Duplex), S (Shared), L (Listen).
• One device must always use the “M” ID and serve as the Master for proper system function.
An “M” indicator designates the Master on its OLED.
• Listen-only headsets must use the “L” ID. You may duplicate ID “L” on multiple devices.
• Shared headsets must use the “S” ID. You may duplicate ID “S” on multiple devices, but
only one shared device may talk at a time.
• When using “S” IDs, the last full-duplex ID (“09”) cannot be used in the Standard Mode.
c. Confirm headset’s security code. Devices must use the same security code to work together
as a system.
BATTERY
CHANGING BATTERY
The batteries are housed within the earcups of the headset. To remove,
press the latch/button and pull the battery sled from the earcup. Hold the
headset upright for the battery sleds to slide out easier.
CHARGING TIME
The rechargeable Lithium-poly
battery is installed in the device. To
recharge the battery, either 1) plug
the USB charging cable into the
device USB port or 2) connect the
device to the drop-in charger (CPBT-
HSDRC-66 sold separately). The charging LED in the right top corner of the device will illuminate
solid red while the battery is charging and will turn o once the battery is fully charged. The battery
charge time for the single headset model is approximately 4 hours from empty (USB port connection
or drop-in charger). The battery charge time for the dual headset model is approximately 6 hours
from empty (USB port connection or drop-in charger). The battery charge time for a single battery is
approximately 4 hours from empty (drop-in charger).

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OPERATION
• LED Modes - LED is blue and double blinks when logged in and
single blinks when logged out. LED is red when battery charging is in
progress. LED turns o when charging is complete.
• Lock - To toggle between Lock and Unlock, press and hold the TALK
and MODE buttons simultaneously for three (3) seconds. A lock icon
appears on the OLED when locked. This function locks the TALK
and MODE buttons, but it does not lock headset volume control, the
POWER button, or the PT button.
• Volume Up and Down - Use the +and −buttons to control the
headset volume. “Volume” and a stair-step indicator display the
headset’s current volume setting on the OLED. You will hear a beep in
your headset when the volume is changed. You will hear a dierent,
higher-pitched beep when maximum volume is reached.
• Talk - Use the TALK button to enable or disable talk for the device.
“TALK” appears on the OLED when enabled.
» Latch talking is enabled/disabled with a single, short press of the
button.
» Momentary talking is enabled by pressing and holding the button
for two (2) seconds or longer; talk will remain on until the button is
released.
» Shared users (“S” ID) can enable talk for their device with the
momentary talking function (press and hold while talking). Only
one Shared user can talk at a time.
• Mode - Short-press the MODE button to toggle between the channels
enabled on the beltpack. Long-press the MODE button to access the
menu.
• Dual Listen - When Dual Listen is on, users will be able to hear both
Channel A and B while talking only on the currently selected channel.
• Two-Way Push-to-Talk - If you have a two-way radio connected to the
Master, you may use the PT to activate talk for the two-way radio.
• Out of Range Tones - The user will hear three quick tones when the
headset logs out of the system, and they will hear two quick tones
when it logs in.
OPERATING MULTIPLE DR10-900 SYSTEMS IN ONE
LOCATION
Each separate DR10-900 system should use the same Group and
Security Code for all devices in that system. CrewPlex recommends that
systems operating in proximity to one another set their Groups to be at
least ten (10) values apart. For example, if one system is using Group 03,
another system nearby should use Group 13.
Figure 5: Lock Indicator
Figure 6: Volume Setting
Figure 7: Talk Indicator
Figure 8: Channel Indicator
Figure 9: Dual Listen Indicator
Figure 10: Two-Way PTT
Indicator

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MENU SETTINGS
The following table lists adjustable settings and options. To adjust these settings from the headset
menu, follow the instructions below.
1. To access the menu, press and hold the MODE button for three (3) seconds until the screen
changes to <Setting Mode>.
2. Short-press the MODE button to scroll through the settings: Group, ID, Side Tone, Mic Gain,
Channel A, Channel B, Security Code, Roaming (only in Roam Mode), Dual Listen, and PT Button.
3. While viewing each setting, you may scroll through its options using the VOLUME +/−buttons;
then, continue to the next menu item by pressing the MODE button. See the table below for the
available options under each setting.
4. Once you finish your changes, press and hold MODE to save your selections and exit the menu.
Setting Default Options Description
Group N/A 00–51 Coordinates operation for devices communicating as a
system. Devices must have the same group number to
communicate.
ID N/A M
SM
01-08
02-09
01–09
S
L
Master ID
Submaster ID (Only available in Roam mode - see Tech
Menu below.)
Repeater* Mode ID options
Roam Mode ID options
Standard Mode ID options
Shared
Listen-Only
Side Tone O On, O Allows you to hear yourself while talking. Louder
environments may require you to enable your side tone.
Mic Gain 1 1–8 Determines the headset microphone audio level
being sent from the microphone pre amp. CrewPlex
recommends Mic Gain be set to 1.
Channel A On On, O
Channel B On On, O (Not available in Roam Mode.)
Security Code
(“SEC Code”)
0000 4-digit alpha-
numeric code
Limits access to a system. Devices must use the same
security code to work together as a system.
Roaming Auto Auto, Manual,
Submaster,
Master
Determines whether a headset can switch between the
Master and Submaster. (Only available in Roam mode -
see Tech Menu below.)
Dual Listen O On, O Allows the user to listen to both Channel A and B while
talking on the currently selected channel. (Not available
in Roam mode - see Tech Menu below.)

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Setting Default Options Description
PT Button O Channel Switch,
Channel Switch
+ Trigger, Trigger
Local, Trigger
System, O
Determines the headset's PT button behavior when a
two-way radio is connected to the system. (Not avail-
able in Roam mode - see Tech Menu below.)
*Repeater Mode is the default setting. See page 9 for information about changing mode.
PT BUTTON - MENU SETTING INFORMATION
The headset PT Button can be set to dierent modes for use with two-way integration.
• Channel Switch: When the headset is set to “Channel Switch,” a press and hold of the PT button
on the headset will allow the user to momentarily switch channels to talk and listen on the
headset's other channel. When the PT button is released, the headset returns to the channel it was
previously on.
• Channel Switch and Trigger: When the headset is set to “Channel Switch and Trigger,” a press and
hold of the PT button on the headset will allow the user to momentarily switch channels to talk
and listen on the headset's other channel while also triggering an attached System-mode two-way
radio. When the PT button is released, the headset returns to the channel it was previously on.
• Trigger Local: When the headset is set to “Trigger Local,” the PT button on the headset will trigger
an attached Local-mode two-way radio’s PTT.
• Trigger System: When the headset is set to “Trigger System,” the PT button on the headset will
trigger an attached System-mode two-way radio’s PTT.
• O: When the headset is set to “O,” the PT button will do nothing when pressed.
TECH MENU - MODE SETTING CHANGE
The mode can be changed between three settings for dierent functionality:
• Repeater Mode* connects users working beyond line of sight from one another by locating the
Master in a prominent central location.
• Roam Mode connects users working beyond line of sight as well as extends the range of the DR10
system by strategically locating the Master and Submaster.
• Standard Mode connects users where line of sight between users is possible.
*Repeater Mode is the default setting.
Follow the instructions below to change the mode.
1. Access the headset’s Tech Menu by simultaneously pressing and holding the PT BUTTON and
MODE until <Tech Menu> displays.
2. Scroll between the “RP,” “RM,” and “ST” options using the VOLUME +/−buttons.
3. Press and hold MODE to save your selections and exit the Tech Menu. The headset will
automatically power o.
4. Press and hold the POWER button for two (2) seconds; the headset will power back on and will
be using the newly selected mode.

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DEVICE SPECIFICATIONS
Specification* CP-HSDR10-900S CP-HSDR10-900D
Microphone
Microphone Type Electret Condenser
Frequency Response 20–16,000 Hz
Mic Sensitivity -45 ± 2 dBV/Pa at 1 kHz
Pattern Unidirectional
Output Impedance 1.5 kΩ
Biased Voltage 1.5V~2.2V
Speaker (Headphone)
Frequency Response 20–20,000 Hz
Nominal Impedance 100 Ω
Sensitivity at 1 kHz 117 dB SPL/mW 121 dB SPL/mW
Speaker Type Dynamic
Max Input Power 500 mW
Physical Features
Mic Boom Length 8.50 in. (215.90 mm)
Dimensions 6.9 in. x 8.2 in. x 3 in
(176 mm x 210 mm x 76.9 mm)
Weight 9.7 oz (275 g) 13.8 oz (392 g)
Display OLED
Storage Temperature -4 °F ~ 122 °F
(-20 °C ~ 50 °C, +/-2°C)
Radio
Radio Frequency Type 902–928 MHz
Radio Interface GFSK with FHSS
Frequency Response 50 Hz ~ 4 kHz
Encryption AES-128
Voice Codec 16 bit / 8 kHz
Maximum Transmit Output
Power
320 mW Typical
Rx Sensitivity -95 dBm
Frequency Channels 52
Channel Spacing 0.5 MHz
Number of Intercom Channels 2
Maximum Full-Duplex Users 10
Number of Shared Users Unlimited
Number of Listen Only Users Unlimited
Antenna FPC

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Battery Type Rechargeable 3.7 V Li-Poly field-replaceable battery
1,200 mA 2,400 mA (1,200 mA battery
x2)
Battery Life Approx. 7 hours Approx. 14 hours
Battery Charging Time 3 hours (USB cable and drop-In
charger)
5 hours (USB cable and drop-
In charger)
Charge Type USB C; 5 V; 1–2 A
* Notice about Specifications: While CrewPlex makes every attempt to maintain the accuracy of the information contained in its
product manuals, that information is subject to change without notice. Performance specifications included in this manual are design-
centered specifications and are included for customer guidance and to facilitate system installation. Actual operating performance
may vary. Manufacturer reserves the right to change specifications to reflect latest changes in technology and improvements at any
time without notice.

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PRODUCT CARE AND MAINTENANCE
Clean using a soft, damp cloth.
CAUTION: Do not use cleaners that contain solvents. Keep liquid and foreign objects out of the device openings. If the product is
exposed to rain, gently wipe o all surfaces, cables, and cable connections as soon as possible and allow unit to dry before storing.
PRODUCT SUPPORT
CrewPlex oers technical support via phone and email from 07:00 to 19:00 Central Time
(UTC−06:00), Monday through Friday.
+1.334.321.1400
[e-mail]
Visit www.crewplex.com for product support references and helpful documentation.
RETURNING EQUIPMENT FOR REPAIR OR MAINTENANCE
All questions and/or requests for a Return Authorization Number should be directed to the Customer
Service Department ([e-mail]). Do not return any equipment directly to the
factory without first obtaining a Return Material Authorization (RMA) Number. Obtaining a Return
Material Authorization Number will ensure that your equipment is handled promptly.
All shipments of CrewPlex products should be made via UPS, or the best available shipper, prepaid
and insured. The equipment should be shipped in the original packing carton; if that is not available,
use any suitable container that is rigid and of adequate size to surround the equipment with at least
four inches of shock-absorbing material. All shipments should be sent to the following address and
must include a Return Material Authorization Number:
CrewPlex Customer Service Department
Attn: Return Material Authorization #
205 Technology Parkway
Auburn, AL USA 36830-0500

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LICENSE INFORMATION
CREWPLEX HSDR10-900 FCC COMPLIANCE STATEMENT
00005219 & 00005220 (FCCID: 2AX9C-00005220)
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment o and on, the user is
encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION
Modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
FCC Compliance Information: This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause undesired
operation.
IMPORTANT NOTE
FCC RF Radiation Exposure Statement: This equipment complies with FCC RF radiation exposure
limits set forth for an uncontrolled environment.
The antennas used for this transmitter must be installed to provide a separation distance of at least 5
mm from all persons and must not be co-located or operating in conjunction with any other antenna
or transmitter.
CANADIAN COMPLIANCE STATEMENT
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science
and Economic Development Canada’s licence-exempt RSS(s). (Specifically RSS 247 Issue 2 (2017-02)
and RSS-GEN Issue 5 (2019-03). Operation is subject to the following two conditions:
• (1) This device may not cause interference.
• (2) This device must accept any interference, including interference that may cause undesired
operation of the device.

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CREWPLEX WARRANTY STATEMENT
CrewPlex products are warranted to be free from defects in materials and workmanship for a period
of two years from the date of sale to the end user, under the following conditions:
• First year of warranty included with purchase.
• Second year of warranty requires product registration.
All headsets and accessories (including CrewPlex-branded batteries) carry a one-year warranty.
The sole obligation of CrewPlex, LLC during the warranty period is to provide, without charge, parts
and labor necessary to remedy covered defects appearing in products returned prepaid to CrewPlex,
LLC. This warranty does not cover any defect, malfunction, or failure caused by circumstances
beyond the control of CrewPlex, LLC, including but not limited to negligent operation, abuse,
accident, failure to follow instructions in the Operating Manual, defective or improper associated
equipment, attempts at modification and/or repair not authorized by CrewPlex, LLC, and shipping
damage. Products with their serial numbers removed or eaced are not covered by this warranty.
This limited warranty is the sole and exclusive express warranty given with respect to CrewPlex,
LLC products. It is the responsibility of the user to determine before purchase that this product
is suitable for the user’s intended purpose. ANY AND ALL IMPLIED WARRANTIES, INCLUDING
THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE DURATION OF THIS
EXPRESS LIMITED WARRANTY. NEITHER CREWPLEX, LLC NOR ANY AUTHORIZED RESELLER
WHO SELLS CREWPLEX PROFESSIONAL INTERCOM PRODUCTS IS LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND.
PARTS LIMITED WARRANTY
Replacement parts for CrewPlex, LLC products are warranted to be free from defects in materials and
workmanship for 120 days from the date of sale to the end user.
This warranty does not cover any defect, malfunction, or failure caused by circumstances beyond the
control of CrewPlex, LLC, including but not limited to negligent operation, abuse, accident, failure to
follow instructions in the Operating Manual, defective or improper associated equipment, attempts
at modification and/or repair not authorized by CrewPlex, LLC, and shipping damage. Any damage
done to a replacement part during its installation voids the warranty of the replacement part.
This limited warranty is the sole and exclusive express warranty given with respect to CrewPlex,
LLC products. It is the responsibility of the user to determine before purchase that this product
is suitable for the user’s intended purpose. ANY AND ALL IMPLIED WARRANTIES, INCLUDING
THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE DURATION OF THIS
EXPRESS LIMITED WARRANTY. NEITHER CREWPLEX, LLC NOR ANY AUTHORIZED RESELLER
WHO SELLS CREWPLEX PROFESSIONAL INTERCOM PRODUCTS IS LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND.

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