Crystal Vision Indigo DT User manual

Indigo DT and
Indigo DTSE
Desk top boxes
Crystal Vision Ltd., Lion Technology Park, Station Road East, Whittlesford, Cambridge, CB22 4WL, England.
Tel: [phone] Fax: [phone] [e-mail] www.crystalvision.tv

Crystal Vision Indigo DT User Manual
Contents
1Introduction 3
2Installation 5
2.1 General Safety Summary 5
2.2 Rack mounting and ventilation 6
2.3 Frame connectors 7
Connecting mains cables 7
2.4 Connector pinout 8
Remote control / GPI connections 8
Power supply relay connections 8
RJ45 422 I/O (Statesman/link bus) connector 9
RJ45 Ethernet connector 9
2.5 Board Settings 9
3Control 12
3.1 Setting up and connecting 13
Set the default IP address 10.0.0.201 13
Indigo Home Page 15
Indigo Setup Pages 16
Network Setup 17
Hardware Setup 18
Software Upgrade 19
Diagnostics 20
3.2 SNMP 20
Management information base (MIB) 21
Object Identifiers (OID) 21
Traps 22
Filters 23
3.3 Controlling cards via Ethernet 24
3.4 Alternative method to access Network Setup 25
4Installing Crystal Vision modules 26
Module positions 26
Inserting modules 26
Removing modules 26
Rear connectors 27
Fitting rear connectors 27
4.1 Select the cooling mode 27
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Crystal Vision Indigo DT User Manual
5Trouble shooting 29
Reading LED status 29
5.1 Maintenance 29
Replacing the mains input fuses 30
Software upgrades 30
5.2 Frequently asked questions 31
6Specification 32
7Appendix 1 33
7.1 Module addresses and node numbers 33
8Appendix 2 34
Indigo Frame Software prior to v4.6 34
Setting up and connecting 34
Status 35
Changing the IP Address 35
Adding a frame serial number 36
Naming 37
Hostname 37
Reset 38
SNMP 38
8.1 SNMP agent 39
Downloading licences 41
8.2 SNMP Quick Start Guide 42
Revision 3
Ethernet information added.
16/01/07
Revision 4
Cooling mode information amended.
06/07/09
Revision 5 Appendix 3.3 SNMP quick start guide added.
Removed Indigo DTA and Indigo DTS (obsolete).
09/06/10
Revision 6
Part 15 and laser warning added to page 5.
11/02/11
Revision 7 Added Appendix 2 for frame software before v4.6.
Removed DTAE.
23/10/13
Revision 8 Added note about new security introduced with
frame software version V5.9 build 16216 to
beginning of page 12.
05/07/18
Indigo DT User Manual R1.8 2 05 July 2018

Crystal Vision Introduction
1 Introduction
The Indigo desk top box is available as two variants – the DT with a passive front
panel and the DTSE with an active panel, Ethernet capability and Statesman enabled.
This manual covers both variants.
Each desk top box can be used with any single or double slot rear module in the
Crystal Vision range.
A removable front panel allows easy access to installed modules.
The Indigo DT/DTSE Crystal Vision desk top box
Each desk top box has a built in power supply and an internal fan on the right hand
side.
There are three cooling modes: normal, quiet and maximum.
With normal cooling the fan runs continuously, increasing in speed as the
temperature inside the frame goes up.
In quiet mode the fan does not run at temperatures below 45oC (as measured by the
sensor inside the frame) and always runs at temperatures above 45oC. This mode is
ideal where noise is an issue or where the ambient temperature is low.
In maximum cooling mode the fan is always turning at maximum speed. This mode is
ideal for equipment bays where noise is not a concern.
Warning:
Although it is possible to operate the frame with the front panel open the frame
may not meet electromagnetic compatibility (EMC) requirements in this
condition.
The Indigo DT and Indigo DTSE have front panel processors. These processors
monitor the power rail voltage levels (+5.5V and -6.0V) and the fan speed. Status
information is indicated by the state of the FAN, PSU and TEMP LEDs on the front
panel and the alarm relay. The relay contacts are available on the remote 2 connector
on the rear of the frame.
There are four two-colour LEDs on the front panel, with yellow/green indicating a
normal condition and red an abnormal condition.
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Crystal Vision Introduction
The Indigo DT (passive panel) LEDs
The LEDs show the status of the internal fan, PSU, frame temperature and RS422
activity.
The COMMS LED monitors external RS422 activity and will flash amber when there
are external communications with the frame.
Statesman users will be able to remotely monitor frame temperature and fan speed.
Note:
The term ‘frame’ and ‘desk top box’ are used interchangeably in this manual.
Note: Serial RS422 control from Statesman or third party applications is no
longer supported. All connections should be made via Ethernet. Crystal Vision AE
and SE frames running v4.6 software or later support Statesman, ASCII and
HTTP/JSON control protocols. An optional SNMP licence can be purchased to
enable control and monitoring via SNMP. Contact Crystal Vision Support for
protocol documentation.
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2 Installation
2.1 General Safety Summary
The following warnings are intended for user guidance and safety.
Ground This product must be grounded through the grounding
conductor of the power cord.
Power cable Use only a power cord that meets the required specification for
this product.
Fuses To avoid fire hazard use only fuses of the type and rating
specified.
Service These servicing instructions are for use by qualified personnel
only. To reduce risk of electric shock, do not perform any
servicing other than that contained in this manual unless you
are qualified to do so. Refer all servicing to qualified service
personnel.
Apart from procedures described in this manual there are no
user serviceable parts within the frame. If the frame requires
any other servicing it should be returned to the manufacturer or
dealer.
On no account should the unit be powered whilst any covers
are removed.
Ventilation The unit must have adequate ventilation. The left and right
ventilation grilles must not be obstructed. If installed in a
standard 19" rack, cool air circulation should be available.
EMC To comply with EMC regulations the following guidelines
should be observed:
Do not operate this unit for extended periods with the front
panel open.
Do not use the frame unless all the rear connector positions
are filled, either with Crystal Vision rear modules, or with
Crystal Vision blanking plates.
Do not operate the equipment with covers or panels removed.
General To avoid electric shock do not operate this product in wet or
damp conditions.
To avoid injury or fire hazard do not operate this product in an
explosive atmosphere.
Only use this rack in conjunction with Crystal Vision modules
designed for that purpose.
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Crystal Vision Installation
The Indigo DT range of frames is capable of housing
the Crystal Vision range of optical modules. Although
these modules are not capable of causing personal
injury, care should be exercised when exposing
unshielded optical signals not to look directly into the
light beam.
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense.
2.2 Rack mounting and ventilation
The Indigo series of desk top boxes are designed for tabletop use, however they must
have adequate ventilation. On no account should the side ventilation grilles be
blocked.
If the optional rack ears are fitted, and the unit is installed in a standard 19" rack, cool
air circulation should be available and both side ventilation grilles should be
unobstructed.
Indigo DT airflow
Install the Indigo DT in a standard 19" rack as follows:
•Fit the optional rack ears
•Mount in the rack and secure via the rack ears
•Allow adequate space for the fan intake at the right hand side and the
exhaust through the left hand side (viewed from front)
Note:
It is possible to operate the frame with the front panel open, however the frame
may not meet electromagnetic compatibility (EMC) requirements in this
condition.
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Crystal Vision Installation
2.3 Frame connectors
The following connectors are available at the rear of the frame:
Connector
Function
Notes
IEC
PSU AC input
85 to 264V, fuse under
flap
RMT 1
GPI and DC out
Refer to pinout tables
RMT 2
GPI, serial/Statesman, PSU alarm relay
and DC out
Refer to pinout tables
RS422 I/O
RS422 control/link bus using CAT5
cabling
Refer to pinout tables
Ethernet
Ethernet control using CAT5 cabling
Refer to pinout tables
All frame connectors are grouped together behind the PSU at the rear of the frame.
Indigo DT rear connectors
Connecting mains cables
The desk top box is powered by connecting a power cord to the IEC connector.
Ensure that the power cord has a minimum current rating of 6A fitted with an IEC 320
female connector, includes a protective ground connection and meets relevant local
safety standards.
Note:
The fuse holder is part of the mains inlet. The mains cable must be
disconnected before the fuse can be accessed. Replace the fuse only with one
of the same type and rating. Refer to the maintenance section of the trouble
shooting guide for more information.
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Crystal Vision Installation
2.4 Connector pinout
Remote control / GPI connections
Each module slot has six connections that are brought out to one or more of the two
high density D-Type connectors on the rear of the frame labelled RMT 1 and RMT 2.
These connections are referred to as lines 'a' to 'f'. The functions assigned to them
are dependent on the module inserted in each slot, but a typical use is as a GPI line.
Refer to the documentation supplied with each Crystal Vision module to determine
the actual functions assigned.
RMT 1 and RMT 2 connections (26-way high density D-Type socket)
Pin number
RMT (Remote) 1 - function
RMT (Remote) 2 - function
1
+5.3V +/- 10% dc out
N/C
2
Frame GND
N/C
3
N/C
N/C
4
N/C
N/C
5
N/C
Relay close on fault on
PSU
6
N/C
Frame GND
7
Slot 2 GPI ‘a’
RX+ RS422 – link bus i/p
8
Slot 1 GPI ‘a’
TX- RS422 Statesman o/p
9
Slot 1 GPI ‘b’
TX+ RS422 Statesman o/p
10
N/C
Slot 2 GPI ‘e’
11
N/C
Slot 2 GPI ‘f’
12
N/C
N/C
13
N/C
N/C
14
N/C
Relay common on PSU
15
N/C
+5.3V +/- 10% dc out
16
Slot 2 GPI ‘b’
RX- RS422 – link bus i/p
17
Slot 2 GPI ‘c’
TX+ RS422 – link bus o/p
18
Slot 1 GPI ‘c’
RX+ RS422 Statesman i/p
19
N/C
Slot 1 GPI ‘e’
20
N/C
Slot 1 GPI ‘f’
21
N/C
N/C
22
N/C
N/C
23
N/C
Relay open on fault on PSU
24
N/C
N/C
25
Slot 2 GPI ‘d’
TX- RS422
26
Slot 1 GPI ‘d’
RX- RS422 Statesman i/p
Note:
The total current available from the 5.3V DC outputs is limited to approximately
1.5 Amps.
To maintain EMC compliance only good quality screened cable assemblies
should be used.
Power supply relay connections
Fitted inside the unit is a relay to indicate if the frame is in an alarm state caused by a
power supply problem, a fan stopping or an overheating frame.
Pinout is as follows:
Description
Pin number
relay common
Remote 2 pin 14
open on fault
Remote 2 pin 23
close on fault
Remote 2 pin 5
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Crystal Vision Installation
Note:
The current through the relay contacts should be limited to a maximum of
200mA.
RJ45 422 I/O (Statesman/link bus) connector
Pin number
Function
1
RX+ RS422 Statesman i/p
2
RX-RS422 Statesman i/p
3
TX+ RS422 Statesman o/p
4
TX+ RS422 – Link bus o/p
5
TX-RS422 – Link bus o/p
6
TX-RS422 Statesman o/p
7
RX+ RS422 – Link bus i/p
8
RX-RS422 – Link bus i/p
Note:
These signals are also available on the RMT 2 connector.
RJ45 Ethernet connector
Pin number
Function
1
TD+
2
TD-
3
RD+
4 and 5
Not used – 75 ohm resistor to GND in
frame
6
RD-
7 and 8
Not used – 75 ohm resistor to GND in
frame
2.5 Board Settings
DTSE board top-edge switches and LEDs
Status LEDs
These LEDs are useful for trouble shooting the network link. The link LED will be
illuminated whenever the frame is connected to a network. Should this LED not be lit
check the cable connection between the frame and network outlet. The data LED
flashing will indicate that communications between the frame and the network exists.
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Crystal Vision Installation
Description
Data
Flashing
This LED will flash to indicate activity.
Link Normally lit This LED will be lit whenever the frame is connected to an
Ethernet network.
Piano Switches
Switches 1 and 2 configure the cooling fan modes.
Levers 1 &2
Function
Notes
Both up Normal
cooling
Both fans run continuously, increasing in speed as the
temperature inside the frame goes up.
1 down, 2 up Quiet mode For use with a lightly loaded frame for low ambient temperature.
When the frame temperature is below approximately 45°C the
panel fan is switched off and the PSU fan runs at minimum
speed. If the frame temperature goes above 45°C it reverts to
normal cooling and goes back to quiet mode when frame
temperature falls below 42°C.
1 up, 2 down Max cooling
mode In Maximum cooling mode both fans never run below near maximum speed. Fan speed increases to maximum at high
frame temperature. This mode is ideal for equipment bays
where noise is not a concern.
Both down Reserved for
future use
Operates as normal mode with current software.
Slide switches
Switch
Function
Notes
1
Debug
Normally right, no user function.
2 Default IP
address
Normally right, left set IP address to default 10.0.0.201.
3
Normally right, no user function.
422 Term
Terminates RS422 input – no longer supported.
Upper/Lower
No user function – leave set to ‘Lower’.
Note:
Quiet mode is dependent on PSU and PSU fans not being in an alarm state.
If one of the fans should fail, the closed frame can still operate indefinitely with
an ambient temperature of up to 40°C.
Although only one of the fans is essential in normal operation, a faulty fan
should be replaced as soon as practical to prevent the long-term stressing of the
modules.
Warning:
Although it is possible to operate the frame with the front panel open, the frame
may not meet electromagnetic compatibility (EMC) requirements in this
condition.
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Crystal Vision Installation
Default IP address
Switch 2 in its left position sets the active front panel to the default IP address of
10.0.0.201. This default address is necessary to be able to change the IP address
during installation. See section 3 for more information.
Upper/Lower
The slot address range switch was used when two frames were paired together.
This arrangement is no longer supported and the switch must be left in the
‘Lower’ position.
422 Term
This switch was used to terminate the RS422 chain of older pre-Ethernet enabled
frames and is no longer supported by Crystal Vision.
Frame Address
This switch must be left in position 0.
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Crystal Vision Control
3 Control
The Indigo DTSE desk top box supports ping, FTP, HTTP, SNMP, Statesman and ASCII
control protocols. From frame software version V5.9 build 16216, it is possible for a user to
disable all services except ping in order to prevent unwanted access. It is also possible to
remove the Network Configuration, SNMP Configuration and Software Upgrade menus
should restricted access be required to these settings. Please contact
[e-mail] for further information including the necessary frame login
credentials.
Ethernet control is provided by the Indigo DTSE frame. This allows the Statesman PC control
system or remote active control panels to control a large number of the Indigo Ethernet series
frames over a local area network.
Statesman control of Indigo frames over Ethernet
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Crystal Vision Control
3.1 Setting up and connecting
The frame address, which only relates to Indigo DTSE, must be set to zero.
The frame can be connected to a network port or directly to a PC from the rear
panel RJ45 port labelled ‘Ethernet’. Usually, if connecting directly to a modern
computer, a straight CAT5 cable only is needed. A crossover cable might be
necessary with older equipment.
Set the default IP address 10.0.0.201
For Indigo DTSE frames, the configuration switches and status LEDs can be found
on the upper edge of the front panel PCB. To access the internal web page, set the
frame to the default IP address (10.0.0.201) by setting switch S2 on the upper PCB
to the left.
The front panel PCB must now be power cycled in order for changes in the switch
settings to be implemented. This can be achieved by either briefly interrupting the
power to the frame or, if this is not convenient, removing the ribbon-cable
connection to the front panel. Care must be taken not to bend any pins in the cable
connect as attempting to re-straighten any bent pins will likely result in their fracture.
Set the PC’s Local Area Connection (LAN) controller’s sub-mask to 255.255.255.0
and the IP address within the same IP group i.e. 10.0.0.250. For Windows 7 users
this is most easily accessed from the Network and Sharing Centre:
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Crystal Vision Control
Setting up the PC’s LAN controller with Windows 7
It is worth noting here that Windows does allow LAN controllers to operate with
several IP addresses and sub-masks simultaneously, which can be useful if a
number of frames need to be set up. Once a frame is programmed with its final IP
address it may be that the PC will no longer be able to control the frame without
changing its LAN controller’s IP address. In this case setting an additional IP
address could save time if a large number of frames are to be configured.
Additional IP addresses can be added via the ‘Advanced’ tab in Windows 7:
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Crystal Vision Control
Windows 7 Advanced LAN settings
Alternatively, the LAN controller sub-mask can be extended to allow control of
frames of similar IP address. For instance, if a frame is to be finally configured as
10.0.1.0 then a sub-mask of 255.255.0.0 would allow control of the frame in its
default and final configuration.
Indigo Home Page
Note: For frame software versions earlier than v4.6 please refer to Appendix 2.
To access the Home page, open up your web browser*and enter the IP address
10.0.0.201. The web page displayed is the Indigo home page that shows the names
of the cards installed, the slot number they are fitted into, and the firmware version
and serial number. This page will give status information about the frame, its power
supplies and means to access each card’s controls.
*Recommended web browsers include IE10, Google Chrome and Mozilla Firefox.
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Crystal Vision Control
Indigo Home page
Indigo Setup Pages
Click on the circle at the top left of the
Home page to open the Indigo Setup home
page:
Click on the ‘house’ icon to return
to the Home page:
The Setup page gives access to other pages that enable adjustment and give
information of Network, Hardware, SNMP settings and diagnostic information:
Indigo Setup home page
About From the Setup home page, clicking on the ‘About’ link will open a web page that
shows, amongst other things, the frame’s software version number and build:
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Crystal Vision Control
Indigo ‘About’ page
The above example shows that the frame is equipped with IndigoSNMP software
version 4.6, build version 9259. Crystal Vision may ask you to provide this
information if there is a problem. Note that only frames fitted with IndigoSNMP
software are capable of supporting an SNMP interface. An SNMP enabled
Crystal Vision frame supports SNMP, ASCII and HTTP/JSON control protocols. A
non-SNMP enabled frame supports ASCII and HTTP/JSON control protocols.
Contact Crystal Vision customer support for protocol details.
Network Setup
From the Setup home page, clicking on the Network Setup link will bring up the
Network Setup page. If the installation includes more than one Indigo frame then
the IP address will need changing as all frames need a unique IP address. Enter
the new IP address in the ipaddrr edit box and click on ‘Set’. In the example
below, the IP address will be changed to 10.0.0.203 from its default value.
The netmask address can also be changed on this page if required. The
Gateway IP address should be set to 0.0.0.0 in the gatewayip box unless a
router is in circuit, in which case the correct gateway address should be entered.
Click on ‘Reboot’ to implement the changes and the web page should refresh
itself showing the updated parameters.
The ‘Default IP’ DIP or slide switch must be returned to the up/right position and the
front panel power cycled. This can be achieved by either briefly interrupting the
power to the frame or, if this is not convenient, removing the ribbon-cable
connection to the front panel. Care must be taken not to bend any pins in the cable
connect as attempting to re-straighten any bent pins is likely to result in their
fracture. Should incorrectly formatted information be added, an error dialogue box
will be displayed indicating the likely cause of the errors.
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Indigo ‘Network Setup’ page
Hardware Setup
Indigo ‘Hardware Setup’ page
From the Setup home page, clicking on the ‘Hardware Setup’ link will bring up a
page containing information about the frame:
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Crystal Vision Control
‘ethaddr’ is the MAC address of the frame’s network card.
‘CV_ProductName’ is the frame’s product name – SNMP indicates that the frame
supports optional SNMP control.
‘CV_HwSerialNumber is the serial number of the frame entered during
manufacture and will be the front panel serial number. The serial number will be in
the range 1-999999 and is a useful aid for identification or auditing purposes.
‘CV_Hwissue’ is the version of the frame hardware entered during manufacture.
‘CV_HwModLevel’ indicates modifications to the frame hardware.
Software Upgrade
Clicking on the ‘Software Upgrade’ link will open a page that enables the frame
software to be upgraded. You may be asked to perform an upgrade by Crystal
Vision who will supply the software and instructions to perform this task.
Typically there are three image files: Indigoxxx.RootFS, Indigoxxx.Apps and
Indigoxxx.Settings. Each of the files is selected in turn and the upgrade
performed on each before re-booting the frame. Do not attempt to do this without
specific instruction from Crystal Vision or its representatives.
Indigo ‘Software Upgrade’ page
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