CTEK Z45 Series User manual

Z45X SERIES INDUSTRIAL CONTROLLERS - DECEMBER 23, 2020 1
Z45x Series Industrial
Controllers
User Manual –UM002R4
Revision B
December 23, 2020
1891 N. Gaffey St. Ste. E
San Pedro, CA 90731
p. 310.241.2973
support@ctekproducts.com
www.ctekproducts.com

Z45X SERIES INDUSTRIAL CONTROLLERS - DECEMBER 23, 2020 2
Contents
1. Introduction .................................................................................................5
2. Applicable Models .....................................................................................5
Z4500XXX................................................................................................................... 5
Z4550XXX................................................................................................................... 5
Z44009XX ................................................................................................................... 5
3. Getting Started ............................................................................................6
Default Factory Settings.......................................................................................... 6
Administrative Access............................................................................................. 7
4. Controller Indication/Terminations/Switches...........................................9
Digital Outputs ......................................................................................................... 9
Wake-Up ................................................................................................................... 9
Analog/Digital/Pulse Inputs.................................................................................... 9
Power Input ............................................................................................................ 11
RS-485 Serial Interface........................................................................................... 11
RS-232 Serial Interface........................................................................................... 11
Reset Switch ........................................................................................................... 11
Default Switch ........................................................................................................ 11
LAN Led................................................................................................................... 11
Service Led ............................................................................................................. 11
Link Led ................................................................................................................... 12
5. Wireless Network Activation ....................................................................12
Prerequisites............................................................................................................ 12
Activation ............................................................................................................... 12
Installing Radio Network Specific Firmware ....................................................... 12
APN Selection and Account Provisioning .......................................................... 13
For Legacy CDMA Carriers................................................................................... 13
For Legacy GSM Carriers ...................................................................................... 13

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6. Security.......................................................................................................14
User Accounts ........................................................................................................ 14
Security Preferences.............................................................................................. 14
General Configuration.......................................................................................... 16
Web Administration............................................................................................... 16
IP White List ............................................................................................................. 16
SMS Management................................................................................................. 16
White List Status (SMS) ........................................................................................... 16
SSH Access.............................................................................................................. 16
Additional Security Features ................................................................................ 17
Multiple Failed Login Attempts ............................................................................ 17
Authlogread ........................................................................................................... 17
Intrusion Detection ................................................................................................ 17
7. Device Profile.............................................................................................17
Device Network Profile ......................................................................................... 17
Gateway Configuration ....................................................................................... 17
Client Configuration.............................................................................................. 17
Application Parameters........................................................................................ 18
Location.................................................................................................................. 18
Application Alarming............................................................................................ 18
Application Logging ............................................................................................. 18
Email Configuration............................................................................................... 18
Dashboard Groups................................................................................................ 18
Dashboard Options............................................................................................... 18
8. Local Interfaces.........................................................................................18
Port Forwarding...................................................................................................... 18
RS232/RS485 Ports .................................................................................................. 19
RS232/RS485 Options............................................................................................. 19
9. Tunneling and Encryption.........................................................................20
GRE Tunnels ............................................................................................................ 20
IPsec Tunnels........................................................................................................... 21

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System-Wide IPsec Tunnel Options...................................................................... 21
Individual IPsec Tunnel Options ........................................................................... 21
10. Time and Location Source .......................................................................23
Cellular Network .................................................................................................... 23
Network Time Protocol (NTP) Server.................................................................... 23
GPS Location.......................................................................................................... 23
11. Location Source ........................................................................................23
12. SkyCloud Services ....................................................................................23
13. Tools ............................................................................................................24
Flash Update Client............................................................................................... 24
Backup and Restore.............................................................................................. 24
14. Applications...............................................................................................24

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Introduction
Welcome to the Ctek Z-45 Series Controller User’s Guide. The Z-45 Series is a gateway
applications platform that provides advanced monitoring and control features over
wired and wireless infrastructure and cellular 4G/LTE service on all North American
networks with fallback 3G service appropriate for that network. This User’s Guide will
explain the basic operation of the application platform and router, and take you
through the necessary settings to get your wireless application online securely.
Additional information concerning many of the advanced features of the Z4550 is
found in TechNotes available at www.ctekproducts.com.
Applicable Models
Z4500XXX
Z4550XXX
Z44009XX

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Getting Started
Default Factory Settings
Factory default settings are defined in the table below. Factory settings can be restored
any time by pressing and holding the default switch for 5 seconds and releasing it when
the service and link LEDs begin a repetitive (red/orange) flashing routine. At that point
the device will reboot (power-cycle) and will return to service with the factory defaults
in place.
Setting or Parameter
Factory Default
Administrative User ID
ctek *** Change after first login ***
Administrative password
ctek *** Change after first login ***
Administrative IP address
192.168.1.10
Network Configuration
Gateway
DHCP Server
Enabled
Administrative LAN and WAN port
Port 80 –See security section below
Firewall Status
Enabled –See security section below
WAN Ping Response
Disabled –See security section below
NAT Traffic to WAN
Enabled –See security section below
XML Interface
Disabled –See security section below
IP White List
Disabled –See security section below
SMS Management
Disabled –See security section below
SMS White List
Disabled –See security section below
SSH (Secure Shell) Access
Disabled –See security section below
SSH User ID
root –See security section below
SSH Password
pass –See security section below
Enable HTTPS
Disabled –See security section below
Connection State (WAN)
Enabled
Time Source
Cellular Network
Location Source
GPS (Internal)
DNS Address Source
Acquire from Wireless Network
Radio module firmware
Verizon - SWI9X15C_05.05.63.01 or newer

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Administrative Access
All administration and configuration is accomplished using the web UI, which can be
accessed locally throughout the Ethernet connection or over the air through the WAN
connection after the unit is connected to a cellular network.
To use the local interface connect a computer to the controller’s Ethernet port using a
standard Ethernet cable. Using a web browser connect to the login page using the
administrative IP address and the default login and password. Once you are
successfully logged in the Quick Panel display shown in Figure 1 will be presented.
Figure 1

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The Quick Panel display presents an overview of the network and equipment status,
and provides navigation to the Administrative functions. The Quick Panel status
information is a snapshot in time and must be refreshed to observe changes in dynamic
parameters such as network connections or signal strength. The Admin Main button on
the Quick Panel will display the main administrative screen as shown in Figure 2. Note
that the main admin screen maintains the Quick Panel’s status display, and offers
navigation to all the controller’s administrative functions.
Figure 2

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Controller Indication/Terminations/Switches
The updated Z45x Series controllers have a few I/O changes that make it a more
versatile package for a wide range of applications. Below is a diagram of the new
block terminations.
Digital Outputs
The controller supports 2 digital outputs. Each output is an open drain configuration
rated for 250ma at 24Vdc.
Wake-Up
A wake-up signal allows the device to come out of low power state on trigger.
Analog/Digital/Pulse Inputs
The controller has 4 available inputs that can be configured as either digital, pulse or
analog. Configuration options associated with the 4 inputs differ between Revision A
units and Revision B units. The mode of operation is user selectable using the dip
switches on the bottom of the device. The images below show the dip switch
configuration for Revision A and Revision B units.
Digital/Pulse Input Configuration on Revision A and B Units - In digital/pulse mode, an
internal pull up to 3.3Vdc allows for direct connect of dry contacts. You may also
configure an external pull up or digital source of up to 24Vdc if required.
Analog Inputs on Revision A Units - In analog mode, inputs may be configured for
sensing standard 0-5Vdc sources.
Analog Inputs on Revision B Units - In analog mode, inputs may be configured for
sensing standard 0-5Vdc or 4-20ma sources.
/Pulse

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Revision A Configuration Switches
Revision B Configuration Switches
O
N
O
F
F
O
F
F
O
N
or Pulse
O
N
O
F
F
O
F
F
O
F
F
O
N
O
F
F
O
F
F
O
N
O
N
or Pulse
Analog
Analog

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Power Input
The device requires 9-24v DC. The power input also has reverse polarity protection.
RS-485 Serial Interface
A two-wire RS485 interface is available. TR1- for data coming in and TR1+ for data going
out. It is also recommended to use the one of the available ground pins (GND) to
minimize signal interference.
RS-232 Serial Interface
A complete RS-232 DCE type interface is provided on pins 6-10. The table below shows
the pins and signal direction. To avoid confusion, the corresponding pins for a standard
DB9 connector are also shown.
Signal (Z45x Pin)
DB9 Pin
Direction
DTR (6)
4
Input
CTS (7)
8
Output
RTS (8)
7
Input
RXD (9)
2
Output
TXD (10)
3
Input
Reset Switch
The reset switch provides a software reboot of the device.
Default Switch
Perform a factory default by holding the default button for 5 seconds, until the Service
and Link LEDs blink Orange/Red in unison and release. The device will be set to factory
defaults and reboot.
LAN Led
The LAN LED will blink to indicate traffic on the Ethernet port of the device. If there is no
traffic or no cable is plugged-in, then the LED will remain off.
Service Led
The service LED will blink Orange while it attempts to connect with a cellular tower.
Upon success the LED will remain solid. A solid Green LED indicates a good signal level
of -88 dBi or better. Anything less than -88 dBi will result in a Yellow LED to indicate poor
signal.

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Link Led
The Link LED will remain solid if the unit has established a data connection. A Red LED
indicates LTE service. A Yellow LED indicates that the device has a low speed data
connection. In other cases the LED may blink to indicate a process is being performed
or it will remain off.
Wireless Network Activation
Ctek’s Z-45 Series Controllers are capable of operating on North American LTE networks
on bands 2, 4, 5, 13, 17, and 25 with fallback to the appropriate 3G network for the
selected carrier. It will also operate globally on HSPA (UMTS) networks on bands 1,2,4,5,
and 8
Prerequisites
Before you start, you must have:
A cellular data account with your selected carrier
A SIM card issued by that carrier that conforms to the 2FF form factor
At least one antenna suitable for the bands that will be used
A source of DC power between 9 and 24VDC
Activation
Insert the SIM card
Connect the DC power source to the Z4550 and power up
Connect a computer to the Ctek controller using an Ethernet cable, a browser,
and the default administrative IP address
On the Provisioning/Radio Update screen verify that the radio firmware is correct
for the network you are using
If the firmware is correct, proceed to APN Selection and Account Provisioning,
otherwise install the correct firmware using direction in the following section.
Installing Radio Network Specific Firmware
On the Provisioning/Radio Update screen, select the correct firmware for the
network you are using
Press the Update Radio button –This process will take between 2 and 3 minutes
to complete
The SVC and Link LEDs will begin an alternating green pattern
The Status button on the Radio Update screen will display the network firmware
that is being loaded
After a 2 –3 minute delay the Status button will indicate that the radio
programming has completed
The LEDs will simultaneously blink green indicating that the programming was
successful
If the programming step encountered a problem the LEDs will simultaneously
blink red/yellow

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Restart or power cycle the unit
APN Selection and Account Provisioning
Important Note:
For the purposes of this manual, we divide the carriers (network operators) into two
groups, legacy CDMA carriers, e.g. Sprint and Verizon, and the legacy GSM group,
which is comprised of all other networks. In terms of provisioning the wireless account,
especially APNs, these two groups present very different behaviors.
Legacy CDMA carriers use an over-the-air provisioning mechanism to “push” the
appropriate APNs and settings to the radio module when it connects to the network.
Under normal operation, this process is automatic and there should be no need to
manually configure an APN. Legacy CDMA carriers currently use APN profile
configuration (slot) 3 for the operational APN.
Legacy GSM carriers do not use an over-the-air provisioning mechanism. You must
enter the carrier provided APN in APN profile configuration (slot) 1. Some legacy GSM
carriers may also require you to enter a User Name, Password, and authentication type
along with the APN.
For Legacy CDMA Carriers
On power-up, when the correct firmware is loaded, will automatically provision over the
air, obtain an IP address from the network, and light the Link LED. This process will take
between 1 and two minutes. If the Link LED is red it indicates an LTE connection, if the
Link LED is green it indicates 3G connection.
For Legacy GSM Carriers
After the restart performed in step 8 of section 3.3 the unit will complete its reboot cycle.
When the unit completes its boot cycle reconnect with a browser. On the Wireless
Interfaces screen enter the APN specified by your carrier. Optionally, you may also
need to enter a User Name, Password, and select an authentication type. When the
required information has been entered perform a restart or power cycle. When the unit
completes its reboot cycle it will obtain an IP address from the network, and light the
Link LED. This process will take between 1 and 2 minutes. If the Link LED is red it indicates
an LTE connection, if the Link LED is green it indicates 3G connection.

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Security
Properly configured, Ctek hardware is the most secure cellular router and controller
available in the marketplace. However, the security provided is only as good as the
thought given to its administration. Factory default settings disable all access
mechanisms with the exception of HTTP access on port 80. Configure User Accounts
and Security Preferences as a first line to secure your system.
User Accounts
Selecting User Accounts brings the screen shown in Figure 3 below.
Figure 3
The default account can be modified but cannot be deleted. Ensure that at least 1
user has Admin privileges.
NOTE - The default User ID and password for Ctek’s controllers is well known. Failure to
perform this step exposes the user’s equipment to unauthorized access and tampering.
Security Preferences
Selecting Security Preferences displays screen shown in Figure 4.

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Figure 4

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General Configuration
Firewall Status - When enabled the firewall blocks all WAN traffic except for port
80 and the serial pad port if, and only if the serial pad is active. Since an SMS
command (TechNote TN009) can be used to temporarily open ports for ad-hoc
maintenance there are very few reasons to ever disable the firewall.
XML Interface: Can be enabled to open port 5070 for XML applications
WAN Ping Response –When Disabled ICMP Ping requests will be ignored
NAT Traffic to WAN - Must be Enabled for normal operation
Web Administration
Provides a mechanism to enable or disable HTTP access through the WAN, LAN, or both.
Also provides a mechanism to specify an IP port number other than 80 for HTTP access
through the WAN, LAN, or both.
IP White List
Enable to limit access to specified addresses or ranges of address. The White list applies
to both WAN and LAN side connections.
IP Address (for white list) –specified as an address followed by a netmask in the
Classless Inter-Domain Routing (CIDR) format as in 192.168.1.0/24 to allow the entire
class C range beginning at 192.168.1.0 for LAN administration
Note: If enabled, be sure to create an entry for LAN access.
SMS Management
Enable to allow SMS management commands as defined in TechNote TN009
White List Status (SMS)
Enable to limit SMS access to specified phone numbers
SSH Access
Enable to allow SSH access from LAN Only, WAN Only, or both
Note: The SSH password can and should be changed if SSH is enabled. For file transfers,
the Secure Copy (SCP) utility can be used with the same login credentials as SSH

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Additional Security Features
Multiple Failed Login Attempts
Three (3) consecutive failed login attempts on either the LAN or the WAN interface will
cause subsequent login attempts to see a “Locked” screen. Once the “Locked”
condition occurs the user must wait for 30 minutes with no further login attempts before
it clears.
Authlogread
Using SSH the command line utility authlogread can be used to determine the last 20
login attempts since the unit was last rebooted.
Intrusion Detection
If the Z4550 has the TCOPlus management option (APN001) installed, the intrusion
detection feature under Tools/Wan Management can be used to alarm 3 consecutive
failed login attempts, and if desired to lockout any subsequent login activity until the
unit receives administrative attention.
Device Profile
The Device Profile screen performs two key functions. First, it is used to configure the
Z4550’s LAN for either network gateway or network client operation. Second, it is used
to configure a number of parameters used by controller’s resident applications for
alarming, reporting, and formatting the dashboard display.
Device Network Profile
Gateway Configuration
In the Gateway mode of operation the Z4550 Controller connects with the cellular
network, obtains an IP address from the cellular network, and routes traffic to and from
LAN side connections using Network Address Translation (NAT). Gateway mode is the
default method of operation.
Client Configuration
The Client mode of operation allows the Z4550 to be connected, via Ethernet to an
enterprise or home network. In this mode of operation, the Z4550 can be set up to
operate either as a DHCP client or with a static address on an established network.
Client mode can be a useful tool for loading updates or applications since in the client
mode of operation traffic moves through the corporate network instead of over the
wireless network.

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Application Parameters
Location
The location name that will be displayed on the dashboard, on SkyCloud, and in reports
and alarms
Application Alarming
Enables or disables alarms, selects alarm delivery mechanisms, assigns email addresses
and phone numbers for alarm delivery, and assigns GPS/Location coordinates to alarms
Application Logging
Enables or disables application logging, enables or disables log deliver via email,
selects a log delivery schedule, and assigns email addresses of log recipients
Email Configuration
The Z4550 has a resident POP3 email server that is used to deliver alarms and logs. This
panel is used to configure the controller with email account information. This set up
should be identical to setting up any email client such as Outlook or Thunderbird.
Dashboard Groups
This panel is used to assign names to the display groups shown on the automation
dashboard
Dashboard Options
This function is used to configure the number (1-5) of named display groups that will
appear on a single row of the dashboard.
Local Interfaces
Port Forwarding
In the gateway mode of operation (see section 5.1) the Z4550 Controller routes data to
and from the wireless network IP connection to a class C range of local (private) IP
addresses available on the RJ45 Ethernet connector. To accomplish this the Port
Forwarding screen allows you to forward WAN side IP traffic arriving on a specific IP Port
to a specific Port at a designated LAN side address. In addition, this screen also allows
you to make a named (advertised) service available over the WAN interface.
Each forwarding rules consists of the following field:

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Service Name –A name that will be associated with a service advertised on the Quick
Panel of the WAN interface
Forwarding From –The inbound (WAN side) port number managing the traffic
Local Port –The port number on the LAN side that the traffic will be routed to
Local IP –The IP address on the LAN side that the traffic will be routed to. Must be part
of the class C range defined in the Ethernet Interface screen.
Advertise –Yes or no
Protocol –TCP, UDP, or both
Enable –Make the rule active (Yes/No)
RS232/RS485 Ports
The RS232/RS485 screen is used to configure the physical (electrical and timing)
characteristics of the serial ports. The serial ports can be connected to the TCP/UDP
PAD function for WAN transmission or to various protocols used by Automation Control.
See TN039 for details.
RS232/RS485 Options
The screens under this function are used to configure the serial (TCP/UDP/PPP) pad
function. For details see TechNote TN-007

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Tunneling and Encryption
GRE Tunnels
The Z4550 Controller allows for the configuration of up 2 GRE tunnels over the cellular
wireless interface. The figure below shows the mode of operation
Parameter
Options
Tunnel Select
None/1/2/Both
WAN MTU/MRU
Increase for tunnel overhead (Yes/No)
TTL Value
Time for a packet to live in a tunnel (seconds)
Multicast Support
Enable/Disable
GRE Tunnel Definition
(1/2)
Remote Router IP - Routable address of the remote router)
Remote Tunnel IP - Address used for the remote end of the
tunnel)
Remote Subnet IP/Netmask - Base address of the subnet
connected through the tunnel
Local Tunnel IP/Netmask –Address used to construct local
end of the tunnel
This manual suits for next models
3
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