Curv E800 Original operating instructions

2023PAYARC - Payment Solutions
CURV Quick
Service
Restaurant
Installation &
Set Up Guide
This document will give you step by step instructions
for how to set up and install the CURV Point of Sale
Devices for a Quick Service Restaurant.

02CURV Quick Service Restaurant Installation and Set Up Guide 2023
E800
Step 1: Once you have received your
equipment, locate the power cables included
in the package.
Step 3: Press and hold the power button on
the right side of the machine for 2 seconds.
The button will light up and boot up the
machine.
Step 2: Connect the DC cable of the AC
adapter to the power supply and attach
the power cable to PAX E800 machine. See
Figure 1 below.
E800 Power Connection
Figure 1
The E800 payment terminal must be connected to the internet.
The E800 may connect to either Wi-Fi, Ethernet, or 4G.
Follow the steps below to configure internet connection with Wi-Fi.
Connecting to the Internet
Wi-Fi
*Please call CURV Support
if using 4G connectivity*
Step 1. Select settings icon.
Step 2. Input admin settings Password:
pax9876@@
Step 3. Select WLAN and select the Wi-Fi
toggle on.
Step 4. Select network and enter password.
Step 5. Confirm Wi-Fi is connected
by checking for the Wi-Fi service
icon on the top right of the user
screen.

03CURV Quick Service Restaurant Installation and Set Up Guide 2023
Ethernet
Step 1.
Locate the ethernet cable
connected to your local
internet router. Plug the cable
into the ethernet port on the
PAX E800.
If connected to the internet
the port will light up green.
See Figure 2.
Figure 2
Step 2.
After this is connected, select
the settings icon from the CURV
home screen.
Step 3.
Input the Password:Pax9876@@
Step 5.
Select “Ethernet”.
Step 4.
Select “More”.
Step 6.
Make sure the ethernet option is
toggled on (Green for on, Grey
for off).
When ethernet is connected the will be displayed on the top right.

04CURV Quick Service Restaurant Installation and Set Up Guide 2023
All devices need to be set to the
correct time zone and set to
24-hour format. Under settings
select date and time.
Setting Date and Time
• Automatic date & time: On
• Automatic time zone: Off
• Select times zone: Set to the
local time of the business
• Use 24-hour format: On
The settings should
be as follows:

05CURV Quick Service Restaurant Installation and Set Up Guide 2023
Figure 1 - Cash drawer port on Pax E800 Device
Cash Drawer
Cash Drawer Set Up
Attaching a Cash Drawer to the
POS station will allow the
system user to accept cash
payments and all additional
cash features such as tipping
out servers or paying out
vendors. All cash drawer actions
are tied to a receipt printer. If
the receipt printer is not in use,
a cash drawer cannot be
attached.
All PAX E800 machines have
a receipt printer built into
the hardware. The printer
must be selected. See
configuration steps on
Figure 1.
The cable that runs from the
cash drawer will be
connected to a receipt
printer. Connecting to the
printer will allow the drawer
to "POP" when a cash
transaction is started. Cash
drawers not connected to a
receipt printer will need to be
opened manually.
Each cash drawer comes with
a cable. Each end is labeled
“Drawer” and “Printer”. Make
sure the side labeled “Drawer”
is plugged into the cash
drawer and the side labeled
“Printer” is plugged into the
POS Machine or Receipt
Printer.

06CURV Quick Service Restaurant Installation and Set Up Guide 2023
Configuring Cash
Drawer in CURV POS
Step 1.
Select “Settings”.
Step 2.
Choose “Printer”
from the left
menu.

07CURV Quick Service Restaurant Installation and Set Up Guide 2023
Step 3.
Select “New Printer”.
All available printers will
show up on the list.
Choose the printer you
want to connect to.

08CURV Quick Service Restaurant Installation and Set Up Guide 2023
For “Starting Cash Balance” enter the value that
the restaurant location is starting the day with.
Step 4.
This will prompt you to add the “Printer Name”
and “Printer Location”.
You may also add the “Cash Drawer Name”.
Step 5.
Once the printer is added,
navigate to Settings and
connect the printer as the
device’s receipt printer.
Select “Receipt Printer”
and select the printer you
wish to use.
Note that only printers
with attached cash
drawers will be displayed.
Step 6.
Once the cash drawer is
attached to the receipt printer
and the receipt printer’s
configured to the correct
station, the drawer can be
opened.

09CURV Quick Service Restaurant Installation and Set Up Guide 2023
Kitchen Printer
Kitchen Printer Set Up
Receipt/ Kitchen Printer Connection
to the Internet via Ethernet
Each POS station comes with a
kitchen ticket printer. This
printer will receive orders
placed on the POS and print to
a designated location within the
restaurant. CURV POS can
integrate with most STAR or
Epson Brand thermal and
impact receipt printers.
Kitchen Printers will need to
be connected to the POS
system by local network or by
Bluetooth.
Unbox each printer and
locate the power cables
included in the package.
Turn on by plugging in the
power cord.
Once the printer is powered
on you will connect the
ethernet cable from the
internet router to the
ethernet port located on
the back of the printer.
Step 1.
Each compatible printer
with CURV has a MAC
address. To obtain the MAC
address, make sure your
printer is plugged into
power, connected to an
ethernet cable, and has
paper inside.
Once the printer is all set,
locate the feed and power
buttons.
Please Note: Make sure that
printer is connected to the
same network as the POS
devices.

10CURV Quick Service Restaurant Installation and Set Up Guide 2023
Step 2.
These buttons will be
required to print out internal
printer details which contain
the MAC address. You can
also test if the receipt
paper is printing by holding
down the feed button. The
feed button will be found in
front, and the power switch
will be on the side.
Please note: All compatible
printers with CURV use the
same if not similar methods
to obtaining the MAC
address. Follow printer
setup guide provided by
printer manufacture.
Step 6.
Enter the MAC address into
the printer set up on the
CURV Backend portal.
Step 3.
After locating both the
power and feed button, get
set to hold both at the
same time.
For this example, we will be
using the SP700 by STAR
Micronics.
Step 4.
Follow these steps:
• Power off printer.
• Place both hands ready
onto both buttons.
• Turn on the power to the
printer. Immediately hold
down the feed button until
you hear a beep, then let go.
• Two long receipts with
information are going to be
printed out. Wait a few
seconds until the printer is
done printing.
Step 5.
Once the receipt has stopped
printing, rip it off and look for
the line that says "MAC Addr"
like the photo below. This MAC
address is assigned to the
specific printer. Use this
address to connect your new
printer smoothly onto the CURV
printer settings.

11CURV Quick Service Restaurant Installation and Set Up Guide 2023
Receipt/Kitchen Printer Connecting via Bluetooth
Step 1.
Once powered on, the
Bluetooth printer should be
ready to connect. Please let
printer sit for a few minutes to
initialize it’s Bluetooth
functionality.
Log into the CURV application
and navigate to the settings
page and to the available
printers list.
Step 2.
Navigate to
Settings Printers
Step 3.
Pair Printers.
Follow the direction on the
page.
Step 4.
Follow the direction on the
page.
Step 5.
Select “Nearby devices”.
Step 6.
Select “Allow”.

12CURV Quick Service Restaurant Installation and Set Up Guide 2023
Step 7.
When configured, select
“Pair printer”.
Select the printer and pair
with the device. This may
take a few moments for the
Bluetooth device to register
a connection.
Step 8.
If selecting a new printer,
select “Pair new device” and
select from the available list
of devices.
If selecting an existing
device, select a printer from
the list of previously
connected Devices.
Step 9.
Select a printer from the
CURV applications list of
available printers.

13CURV Quick Service Restaurant Installation and Set Up Guide 2023
Step 10.
Fill out the “Printer Name”
and “Printer Location”.
Kitchen printers do not
require a cash drawer to
be attached.
Step 11.
To utilize the kitchen
printer, switch the
setting to “On”.
Step 12.
Selecting which printer
to set as the default
“Kitchen Printer”.

To learn more, please contact PAYARC support.
Support Phone - [phone]
Support Email - [email protected]