Custom Audio Electronics s'print DPT100-S User manual

DPT100-S
User Manual
Portable thermal printer
s’print
www.custom.it

DPT100-S
All rights reserved. Total or partial reproduction of this manual in whatever
form, whether by printed or electronic means, is forbidden. While guarantee-
ing that the information contained in it has been carefully checked, CUSTOM
ENGINEERING SPA and other entities utilized in the realization of this manual
bear no responsibility for how the manual is used.
Information regarding any errors found in it or suggestions on how it could be
improved are appreciated. Since products are subject to continuous check
and improvement, CUSTOM ENGINEERING SPA reserves the right to make
changes in information contained in this manual without prior notification.
COD. DOME - DPT100-S VERS. 1.00
Copyright 2001 CUSTOM ENGINEERING SPA – Italy
CUSTOM ENGINEERING SPA
Str. Berettine 2 - 43010 Fontevivo (PARMA) - Italy
Phone: [phone] - Fax: [phone]
http:\\www.custom.it http:\\www.smice.com
Customer Service Dept.:
Phone: [phone] - Fax: [phone]
E-mail: [email protected]

DPT100-S
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PRINTER COMPONENTS
A. DPT100-S – Front external view
1- Printer base
2- Cover
3- Paper holder
4- Printing mechanism
5- Multi-function + ON key
6- Paper exit slot
7- Status Led

DPT100-S
1
B. DPT100-S – Under view
1- Serial connector and power supply

TABLE OF CONTENTS
iDPT100-S
INTRODUCTION
MANUAL CONTENTS ....................................................................................1
EXPLANATORY NOTES USED IN THIS MANUAL ......................................1
GENERAL SAFETY INFORMATION.............................................................1
UNPACKING THE PRINTER .........................................................................2
PRINTER FEATURES ...................................................................................3
PRINTER DESCRIPTION .............................................................................4
1. INSTALLATION AND USE
1.1 CONNECTIONS................................................................................... 1-1
1.1.1 Power supply ................................................................................. 1-1
1.1.2 Turning the printer On and Off ....................................................... 1-2
1.1.3 Connection with adapter................................................................. 1-2
1.2 CONFIGURATION ............................................................................... 1-3
1.2.1 Printing optimization using the power supply ................................. 1-4
1.3 HEXADECIMAL DUMP ........................................................................ 1-5
1.4 SIXLOAD.............................................................................................. 1-5
1.5 MAINTENANCE.................................................................................... 1-6
1.5.1 Changing the paper roll.................................................................. 1-6
1.5.2 Cleaning ......................................................................................... 1-8
2. INTERFACES
2.1 RS232 SERIAL .................................................................................... 2-1
3. PRINTER OPERATION
3.1 CONTROL CHARACTERS ................................................................. 3-1
3.1.1 ESC/POS emulation ..................................................................... 3-1
4. TECHNICAL SPECIFICATIONS
4.1 TECHNICAL SPECIFICATIONS......................................................... 4-1
4.2 ADAPTOR SPECIFICATIONS............................................................ 4-3
4.3 DIMENSIONS....................................................................................... 4-4

TABLE OF CONTENTS
iiDPT100-S
5. CHARACTER FONTS
5.1 CHARACTER SETS ............................................................................ 5-1
APPENDIX A - ACCESSORIES AND SPARE PARTS
A.1 SPARE PARTS.................................................................................... A-1

INTRODUCTION
1DPT100-S
MANUAL ORGANIZATION
In addition to the Introduction which includes a description of the explanatory
notes used in the manual, general safety information, how to unpack the
printer and a brief description of the printer including its basic features, this
manual is organized as follows:
Chapter 1: Contains the information required for correct printer installation
and its proper use, as well as interface specifications
Chapter 2: Contains information on interface specifications
Chapter 3: Contains a description of the printer command set
Chapter 4: Contains Technical Specifications of the printer
Chapter 5: Contains the character sets (fonts) used by the printer
SYMBOL USED IN THIS MANUAL
NOTE
Gives important information or suggestions relative to the use of the
printer.
WARNING
Information marked with this symbol must be carefully followed to
guard against damaging the printer.
DANGER
Information marked with this symbol must be carefully followed to
guard against operator injury or damage.
GENERAL SAFETY INFORMATION
•Read and keep the instructions which follow.
•Before cleaning the printer, disconnect the power supply and make sure
that the printer is off.
•Clean the printer with a damp cloth. Do not use liquid or spray products.
•Do not operate the printer near water.
•Only use approved accessories and batteries. Do not connect to
products that are not compatible.

INTRODUCTION
DPT100-S 2
•Use the type of electrical power supply indicated on the printer label. If in
doubt, contact your retailer.
•When deciding where to place the printer, make sure it is positioned
where its cables will not be damaged.
•Do not introduce foreign objects of any kind into the printer as they could
cause a short circuit and could jeopardize printer functioning.
•Do not spill liquids onto the printer.
•Do not carry out technical operations on the printer, with the exception of
the scheduled maintenance procedures specifically indicated in the user
manual.
•Disconnect the printer from the electricity supply and have it repaired by a
specialized technician when:
A. The feed connector has been damaged.
B. Liquid has seeped inside of the printer.
C. The printer has been exposed to rain or water.
D. The printer is not functioning normally despite the fact that all
instructions in the users manual have been followed.
E. The printer has been dropped and its outer casing damaged.
F. Printer performance is poor.
G. The printer is not functioning.
UNPACKING THE PRINTER
Remove the printer from its carton being careful not to damage the packing
material so that it may be re-used if the printer is to be transported in the
future.
Make sure that all the components illustrated in fig. 1 are present and that
there are no signs of damage. If there are, contact Customer Service.
1. Warning sheet
2. Cable
3. Paper roll
4. Adaptor
5. Printer
6. Box

INTRODUCTION
3DPT100-S
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2
s’print
PRINTER FEATURES
The new s’ print portable thermal printer offers an innovative alternative to
impact-based systems, with a range of interface options (RS232 serial,
RS232+IRDA). The printer may be powered using an external adapter.
The desktop version (with RS232 interface) without battery is intended for
the instrumentation, retail and general cash register sectors (for example,
terminals for credit card payment).
It is important to note that s’ print is the first Custom printer designed with
(Fig. 1)

INTRODUCTION
DPT100-S 4
4
1
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3
“sixload” easy paper load, making it simpler and more convenient to use.
It has a 203 dpi thermal print mechanism that utilizes 57.5mm-wide paper
rolls and can print up to 24 or 40(1) charaters per line.
(1)NOTE
The 40 column version is downloadable on the Support/Download/
Firmware section from www.custom.it web site.
PRINTER DESCRIPTION
The printers consists of a ABS-V0 casing (1) equipped with a cover (2)
under which is housed the paper roll and print mechanism. On the front is the
multi-function key (3) and red LED (4).
(Fig. 2)

INTRODUCTION
5DPT100-S
(Tab.1)
•Multi-function key. This key is used to access a variety of printer options
depending on how long it is held down. If the printer is off (red LED off),
when this key is pressed power is turned on (blinking red LED). To turn
the printer off the key is pressed two times (the LED begins to blink
faster) and if it is not pressed again within three seconds the printer
shuts off, otherwise it returns to operating status.
During the power-up phase, if the key is held down for at least three
seconds, the printer enters the configuration mode and prints out a
printer setup report. When the print-out is complete, the printer remains
in stand-by to receive characters from the serial interface that are
printed out in hexadecimal code.
If the key is pressed, the printer by-passes the setup mode and
terminates the hexadecimal dump function. Pressing the key quickly will
exit the configuration mode, while if it is held down for at least a second,
it is possible to make changes in the individual parameters.
•The red LED displays printer operating status and this check is
performed “on-line”. Table 1 lists operating statuses and the LED
signals connected to them:
sutatsDELsutatsDEL sutatsDEL sutatsDELsutatsDELnoitpircseDnoitpircseD noitpircseD noitpircseDnoitpircseD
ffosyawlAfforetnirP
gniknilbwolsyreVyreveknilbeno( )sdnoceseerht nOretnirP-tluafon
gniknilbwolS)dnocesyreveknilbeno(egassemtuOrepaP
gniknilbtsaFflahyreveknilbeno( )dnoces ,gnitaehrevodaeh(rorreelbatteseR )egatlovylppusrewoprorre
repsknilbneves(gniknilbtsafyreV )dnoces ffognittuhsfossecorpnI

1. INSTALLATION AND USE
11- DPT100-S
DC IN
1
1.1 CONNECTIONS
1.1.1 Power Supply
For the Battery Recharger/Power Supply and serial connection, the printer is
equipped with a connecting cable (fig. 1.2) that comes packed with the
printer and has a double connection system. On one side is a 9-pin female
connector (fig. 1.2.A) for the serial port; on the other side of the same
connector is a RJ11 connector (fig. 1.2.B) and a jack (fig. 1.2.C) for
connection to an external adapter (fig. 1.2.D).
To supply power to the printer and for the serial connection, use the
connection cable (fig. 1.2) that comes packed with the printer and following
the instructions listed in the paragraph 1.1.3.
(Fig.1.2.A)
(Fig.1.1)
(Fig.1.2.C)
(Fig.1.2.D)
(Fig.1.2.B)

1. INSTALLATION AND USE
21-
DPT100-S
1.1.2 Turning the printer On and Off
How to turn the printer On
• Connect the power supply to the printer (see sec. 1.2)
How to turn the printer Off
• Turn off the power supply.
1.1.3 Connection with the power supply
To supply the printer use the adapter and cable packed with the printer and
proceed as follows:
•connect the adapter jack to the cable jack (see fig. 1.3) and plug the
adapter into the electrical mains;
•connect the cable RJ11 connector to the RJ11 connector located under
the printer (see fig. 1.3).
(Fig.1.3)

1. INSTALLATION AND USE
31- DPT100-S
1.2 CONFIGURATION
The printer set up print out (see fig. 1.4) includes a range of information, and
among these should be pointed out.
The printer’s configurable(1) parameters are:
•Baud Rate: 38400, 19200, 9600D, 4800, 2400, 1200, 600.
•Data length: 7, 8Dbits/car.
•Parity: NoneD, even or odd.
•Handshaking: XON/XOFFDor Hardware.
•Autofeed: CR deactivatedDor CR activated.
•Consumption: Low power, High powerD (2).
•Print density: -2, -1, 0D, +1, +2.
Please note: the parameters marked with the symbol Drepresent the default
values.
(1) Note: the printer interface is fixed setted to RS232.
(2) Note:thisparameter regulates thetypeofpower supplysetting;thedefaultvalue
is High power. For further details please refers to the 1.2.1 section.
(Fig.1.4)
*SETUPDEFAULT*
HEADTEMP.[°C] =22.5
BATTTEMP. [°C] =25.0
HEADVOLT [V] = 6.3
Interface :RS232
BaudRate :9600bps
Datalength :8bits/chr
Parity :None
Handshaking :Xon/Xoff
Autofeed :CRdisabled
Consumption :Highpower
PrintDensity :0
[PUSH] ENTERSET-UP
[FASTPUSH]EXITSET-UP

1. INSTALLATION AND USE
41-
DPT100-S
Each time the key is pressed quickly, the parameter will change and the
current value will be printed out. Once the desired value has been attained,
hold the key down for at least a second to pass to the next parameter, and
so on. Printing out of a new printer set up report indicates that set up is com-
plete.
1.2.1 Printing optimization using the power supply
It’s possible to optimize the printing, configuring in appropriate way, on the
basis of printing tipology, the “Consumption” parameter, that indicate the type
of power supply setting. The default value, setted during the printer setup, is
High power.
With the power supply that comes packed with the printer, proceeds as
follows :
1) if the performances in printing are not considerables, in the printer
setup configure the Consumption parameter setting the value to Low
power(3).
(3) NOTE: if theConsumptionparameterissettedto Low power, it’sadvisable notto
exceed the black per cent over 80 % (each dotline should have 300 dot on at most ).
2) For dot’s quantity superior to 80% (4) use a different(5) power supply than
the one equipped with the printer.
(4) NOTE: the per cents reported as analytic data indicate the number of dots on
in a dotline.
(5) NOTE: to use the printer with a higher speed feed it with a power rate superior to
25W.

1. INSTALLATION AND USE
51- DPT100-S
1.3 HEXADECIMAL DUMP
This function is used to display the characters received from the
communications port; after the reception of each 10 characters from the
communications port, the printer prints out both the hexadecimal code
received as well as the corresponding ASCII code.
Shown below is an example of a Hexadecimal Dump:
48 65 78 61 64 65 Hexade
63 69 6D 61 6C 20 cimal
64 75 6D 70 20 66 dump f
75 6E 63 74 69 6F unctio
6E 20 30 31 32 33 n 0123
34 35 36 37 38 39 456789
61 62 63 64 65 66 abcdef
67 68 69 6A 6B 6C ghijkl
6D 6E 6F 70 71 72 mnopqr
73 74 75 76 77 78 stuvwx
79 7A yz
1.4 SIXLOAD
The printer has been designed with an easy paper load system to improve
handling and simplify use.
This easy paper loading system is called “sixload” because when the paper
is loaded into the printer, it looks like the number “6” (the roll on the bottom
with the edge lifted).
(Fig.1.5)

1. INSTALLATION AND USE
61-
DPT100-S
1.5 MAINTENANCE
1.5.1 Changing the paper roll
To change the roll of paper, proceed as follows:
1) Open the printer cover (see fig. 1.11) levering on the cover lateral
projections and position the paper roll so that it unrolls in the direction
shown in figure 1.6;
(Fig.1.7)
(Fig.1.6)

1. INSTALLATION AND USE
71- DPT100-S
(Fig.1.8)
(Fig.1.9)
2) Pull up on the edge of the paper and close the cover (fig. 1.13);
3) Tear off the paper. The printer is now ready (fig.1.14).

1. INSTALLATION AND USE
81-
DPT100-S
alcohol, solven
t
(Fig.1.10)
1.5.2 Cleaning
To clean the printer, use a vacuum cleaner or soft cloth.
Before cleaning the printer, unplug its electrical cord and make sure that the
printer is off.
Do not use alcohol, solvents or hard-bristled brushes.
Do not let water or other liquids seep into the printer.

2. INTERFACES
12- DPT100-S
2.1 RS232 SERIAL
The printer is equipped with an RS232 serial interface with RJ11 connector
(fig. 2.1) located underneath the printer. For serial connection, a connecting
cable (fig. 2.2) with double connection system is packed with the printer. On
one side is a 9-pin female connector (fig. 2.2A) to connect to the serial port;
on the other side of the same connector is a RJ11 connector (fig. 2.2.B).
For the layout of signals on the connectors, please refer to tables 2.1 and
2.2.
(Fig.2.1)
(Fig.2.2.A)
(Fig.2.2.B)