The format used for this manual improves use of natural resources reducing the quantity of necessary paper to print this copy.
CUSTOM S.p.A.
Via Berettine 2/B
43010 Fontevivo (PARMA) - Italy
Tel. : +39 0521-680111
Fax : +39 0521-610701
http: www.custom.biz
Customer Service Department:
www.custom4u.it
© 2019 CUSTOM S.p.A. – Italy. All rights reserved. Total or partial repro-
duction of this manual in whatever form, whether by printed or electronic
means, is forbidden. While guaranteeing that the information contained
in it has been carefully checked, CUSTOM S.p.A. and other entities
utilized in the realization of this manual bear no responsibility for how
the manual is used.
Information regarding any errors found in it or suggestions on how it could
be improved are appreciated. Since products are subject to continuous
check and improvement, CUSTOM S.p.A. reserves the right to make
changes in information contained in this manual without prior notifi cation.
The pre-installed multimedia contents are protected from Copyright
CUSTOM S.p.A. Other company and product names mentioned herein
may be trademarks of their respective companies. Mention of third-party
products is for informational purposes only and constitutes neither an
endorsement nor a recommendation. CUSTOM S.p.A. assumes no
responsibility with regard to the performance or use of these products.
THE IMAGES USED IN THIS MANUAL ARE USED AS AN
ILLUSTRATIVE EXAMPLES. THEY COULDN’T REPRO-
DUCE THE DESCRIBED MODEL FAITHFULLY.
UNLESS OTHERWISE SPECIFIED, THE INFORMATION
GIVEN IN THIS MANUAL ARE REFERRED TO ALL MOD-
ELS IN PRODUCTION AT THE ISSUE DATE OF THIS
DOCUMENT.
GENERAL INSTRUCTIONS
CUSTOM S.p.A. declines all responsibility for accidents or damage to
persons or property occurring as a result of tampering, structural or func-
tional modifi cations, unsuitable or incorrect installations, environments not
in keeping with the equipment’s protection degree or with the required
temperature and humidity conditions, failure to carry out maintenance
and periodical inspections and poor repair work.
THE CE MARK AFFIXED TO THE PRODUCT CERTIFY
THAT THE PRODUCT SATISFIES THE BASIC SAFETY
REQUIREMENTS.
The device is in conformity with the essential Electromagnetic Compat-
ibility and Electric Safety requirements laid down in Directives 2014/30/
EU and 2014/35/EU inasmuch as it was designed in conformity with the
provisions laid down in the following Standards:
• EN 55032 (Limits and methods of measurements of radio disturbance
characteristics of Information Technology Equipment)
• EN 55024 (Information Technology Equipment – Immunity character-
istics – Limits and methods of measurement)
• EN 60950-1 (Safety of information equipment including electrical busi-
ness equipment)
The device is in conformity with the essential requirements laid down in
Directives 2014/53/EU about devices equipped with intentional radiators
The Declaration of Conformity and other available certifi cations can be
downloaded from the site www.custom4u.it.
GUIDELINES FOR
THE DISPOSAL OF
THE PRODUCT
The crossed-out rubbish bin logo means that used electrical and electronic
products shall NOT be mixed with unsorted municipal waste. For more
detailed information about recycling of this product, refer to the instruc-
tions of your country for the disposal of these products.
• Do not dispose of this equipment as miscellaneous solid municipal
waste, but arrange to have it collected separately.
• The re-use or correct recycling of the electronic and electrical equip-
ment (EEE) is important in order to protect the environment and the
wellbeing of humans.
• In accordance with European Directive WEEE 2002/96/EC, special
collection points are available to which to deliver waste electrical and
electronic equipment and the equipment can also be handed over to a
distributor at the moment of purchasing a new equivalent type.
• The public administration and producers of electrical and electronic
equipment are involved in facilitating the processes of the re-use and
recovery of waste electrical and electronic equipment through the or-
ganisation of collection activities and the use of appropriate planning
arrangements.
• Unauthorised disposal of waste electrical and electronic equipment is
punishable by law with the appropriate penalties.
GENERAL SAFETY INFORMATION
Your attention is drawn to the following actions that could compromise
the characteristics of the product:
• Read and retain the instructions which follow.
• Follow all indications and instructions given on the device.
• Make sure that the surface on which the device rests is stable. If it is
not, the device could fall, seriously damaging it.
• Make sure that the device rests on a hard (non-padded) surface and
that there is suffi cient ventilation.
• Do not fi x indissolubly the device or its accessories such as power
supplies unless specifi cally provided in this manual.
• When positioning the device, make sure cables do not get damaged.
• [Only OEM equipment] The equipment must be installed in a kiosk or
system that provides mechanical, electrical and fi re protection.
• The mains power supply must comply with the rules in force in the
Country where you intend to install the equipment.
• Make sure that there is an easily-accessible outlet with a capacity of no
less than 10A closely to where the device is to be installed.
• Make sure the power cable provided with the appliance, or that you
intend to use is suitable with the wall socket available in the system.
• Make sure the electrical system that supplies power to the device is
equipped with a ground wire and is protected by a differential switch.
• Before any type of work is done on the machine, disconnect the power
supply.
• Use the type of electrical power supply indicated on the device label.
• These devices are intended to be powered by a separately certi-
fi ed power module having an SELV, non-energy hazardous output.
(IEC60950-1 second edition).
• [Only POS equipment] The energy to the equipment must be provided
by power supply approved by CUSTOM S.p.A.
• Take care the operating temperature range of equipment and its ancil-
lary components.
• Do not block the ventilation openings.
• Do not insert objects inside the device as this could cause short-circuit-
ing or damage components that could jeopardize printer functioning.
• Do not carry out repairs on the device yourself, except for the normal
maintenance operations given in the user manual.
• The equipment must be accessible on these components only to
trained, authorized personnel.
• Periodically perform scheduled maintenance on the device to avoid dirt
build-up that could compromise the correct, safe operation of the unit.
• Do not touch the head heating line with bare hands or metal objects. Do
not perform any operation inside the printer immediately after printing
because the head and motor tend to become very hot.
• Use consumables approved by CUSTOM S.p.A.
Power switch
Power on the printer
Connecting the cable
12
• Operation of this equipment in a residential environment could
cause radio interference.
