CyberData 011579 User manual

SIP Paging 25V/70V Amplifier 
Operations Guide
SIP Compliant
Part #011579
Document Part #931996A
for Firmware Version 21-0-0b04
CyberData Corporation
3 Justin Court
Monterey, CA 93940
[phone]
The IP Endpoint Company

CyberData Corporation 931996A Operations Guide
Operations Guide 931996A
SIP Compliant 011579
COPYRIGHT NOTICE:
© 2023, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by Cyberdata that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
Technical Support 

The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:
https://support.cyberdata.net/

Phone: [phone], Ext. 333
Email: [email protected]et
Fax: [phone]
Company and product information is at www.cyberdata.net.
The IP Endpoint Company

CyberData Corporation 931996A Operations Guide
Revision Information
Revision 931996A, which corresponds to firmware version 21-0-0b04, was released on June 4,
2023.

CyberData Corporation 931996A Operations Guide
Pictorial Alert Icons
GENERAL ALERT
General Alert
Ground
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.
This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
This pictoral alert indicates the Earth grounding connection point.

CyberData Corporation 931996A Operations Guide
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
GENERAL ALERT
Warning
Electrical Hazard:
GENERAL ALERT
Warning
Electrical Hazard:
GENERAL ALERT
Warning
This product should be installed by a licensed electrician
according to all local electrical and building codes.
To prevent injury, this apparatus must be securely attached
to the floor/wall in accordance with the installation instructions.
The PoE connector is intended for intra-building connections only and does not
route to the outside plant.

Abbreviation or Term Definition
A-law A standard companding algorithm, used in European digital
communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.
AVP Audio Video Profile
Cat 5 TIA/EIA-568-B Category 5
DHCP Dynamic Host Configuration Protocol
LAN Local Area Network
LED Light Emitting Diode
Mbps Megabits per second.
NTP Network Time Protocol
PBX Private Branch Exchange
PoE Power over Ethernet (as per IEEE 802.3af standard)
RTFM Reset Test Function Management
SIP Session Initiated Protocol
SRTP Secure Real Time Protocol
u-law A companding algorithm, primarily used in the digital telecommunication
UC Unified Communications
VoIP Voice over Internet Protocol
CyberData Corporation 931996A Operations Guide
Abbreviations and Terms

i
CyberData Corporation 931996A Operations Guide
Contents
Chapter 1 Product Overview 1
1.1 How to Identify This Product .....................................................................................................1
1.2 Features ...................................................................................................................................2
1.3 Specifications ...........................................................................................................................3
1.4 Compliance ..............................................................................................................................4
1.4.1 CE Statement .................................................................................................................4
1.4.2 FCC Statement ..............................................................................................................4
1.4.3 Industry Canada (IC) Compliance Statement ................................................................4
Chapter 2 Setting Up the SIP Paging 25V/70V Amplifier 5
2.1 Parts List ..................................................................................................................................5
2.2 Typical Installation ....................................................................................................................6
2.3 Connecting the SIP Paging 25V/70V Amplifier .........................................................................7
2.3.1 Ground Connection ........................................................................................................8
2.3.2 Line In ............................................................................................................................8
2.3.3 Page Port Output Connections .......................................................................................9
Pin 1 and 2—Fault Sense Input (Common/Sense) ..........................................................9
Pin 3, 4, and 5—Positive/Negative 600-Ohm Audio Output/Audio Ground Reference .....9
Pin 6 and 7—Relay Contact (Common/Normally Open) ..................................................9
2.3.4 Connect to the Power Source ......................................................................................10
Power Supply ..................................................................................................................10
Chassis Ground ..............................................................................................................10
2.3.5 Connect to the Network ................................................................................................11
2.3.6 Confirm that the SIP Paging 25V/70V Amplifier is Up and Running ...........................12
Verify Network Activity ...................................................................................................12
2.4 Announcing the IP Address ....................................................................................................13
2.5 Restore the Factory Default Settings ......................................................................................14
2.6 Configuring the SIP Paging 25V/70V Amplifier .....................................................................15
2.6.1 Gather the Required Configuration Information ..........................................................15
Static or DHCP Addressing? .........................................................................................15
Username and Password for Configuration GUI ...........................................................15
SIP Settings ...................................................................................................................15
2.6.2 SIP Paging 25V/70V Amplifier Web Page Navigation ..................................................16
2.6.3 Using the Toggle Help Button .......................................................................................17
2.6.4 Log in to the Configuration GUI ...................................................................................19
2.6.5 Configure the Device Parameters ................................................................................26
2.6.6 Configure the Network Parameters .............................................................................30
2.6.7 Configure the SIP Parameters .....................................................................................33
Point-to-Point Configuration ............................................................................................38
Point-to-Point Fault Sense Reporting .............................................................................39
2.6.8 Configure the Paging Groups (PGROUPS) Parameters ..............................................41
2.6.9 Operating the SIP Paging 25V/70V Amplifier ...............................................................45
DTMF Bypassed .............................................................................................................45
DTMF Not Bypassed ......................................................................................................45
2.6.10 Configure the SSL Parameters ..................................................................................46
Certificate Info Window ..................................................................................................50
Remove Server Certificate Window ................................................................................51
2.6.11 Configure the Multicast Parameters ...........................................................................52
Assigning Priority ............................................................................................................54
Polycom Paging ..............................................................................................................54
2.6.12 Configure the Schedules Parameters ........................................................................55

CyberData Corporation 931996A Operations Guide
ii
Configure the Calendar ..................................................................................................59
New Event Window ........................................................................................................63
2.6.13 Configure the Fault Detection Parameters .................................................................66
2.6.14 Configure the WiFi-Buttons Parameters .....................................................................68
2.6.15 Configure the Audio Parameters ................................................................................74
User-created Audio Files ................................................................................................79
2.6.16 Configure the Event Parameters ................................................................................82
Example Packets for Events ...........................................................................................85
2.6.17 Configure the Autoprovisioning Parameters ...............................................................88
Autoprovisioning .............................................................................................................90
Sample dhcpd.conf .........................................................................................................97
Get Autoprovisioning Template Button ...........................................................................98
2.7 Upgrade the Firmware ............................................................................................................99
2.7.1 Reboot the SIP Paging 25V/70V Amplifier .................................................................102
2.8.1 Command Interface Post Commands ........................................................................103
Mounting the SIP Paging 25V/70V Amplifier 104
A.1 Mounting ..............................................................................................................................104
A.2 Dimensions ..........................................................................................................................106
Appendix A Troubleshooting/Technical Support 107
A.1 Frequently Asked Questions (FAQ) ......................................................................................107
A.2 Documentation .....................................................................................................................107
A.3 Contact Information ..............................................................................................................108
A.4 Warranty and RMA Information ............................................................................................108

1
CyberData Corporation 931996A Operations Guide
1 Product Overview
1.1 How to Identify This Product
To identify the SIP Paging 25V/70V Amplifier, look for a model number label similar to the one shown
in Figure 1-1. Confirm the following:
• The model number on the label should be 011579.
• The serial number on the label should begin with 579.
Figure 1-1. Model Number Label1
1. This figure is just an example. The information on your label may look different.
SIP Paging 25V/70V Amplifier
011579* / 021542* / 021556*
www.cyberdata.net
PRE-PRODUCTION UNIT FOR CERTIFIED RESELLER
EVALUATION ONLY
V
00:20:F7:05:21:91
579000100
Serial number begins with 579
21-0-0b04
Model number
579000100
Serial No:
MAC:
Part Number:

Product Overview
Features
CyberData Corporation 931996A Operations Guide
2
1.2 Features
• Supports one Analog zone with upwards of 200 25V or 70V speakers/horns with a single home
run cable to the amplifier. Total number of horns/speakers supported will depend on the power
settings selected.
• Supports 100 paging groups, accessed via DTMF, that can transmit audio via multicast and the
Amplifier
• Can page to unlimited endpoints that are enabled to receive multicast or Poly pages, including
all Poly channels
• Can receive pages directly from Poly phones as well as other devices that can send standard
multicast
• Calendar-based bell scheduler supporting multiple schedule files and time-based recurring
event management
• Over a GB of available space for user uploaded audio
• Supports call-in stored message recording
• Paging Prioritization
• Loud/Night Ringer function - second SIP extension
• Supports delayed pages, i.e. call buffering
• Support for security code to prevent unwanted paging access
• Supports multiple user accounts, with distinct login credentials
• Volume adjustment via web interface or front panel LCD controls
• Supports the CyberData WiFi Alert Buttons
• Sends and receives multicast
• Fault sense input
• Line-in for background music
• Line-out connector
• NTP-based internal clock
• LCD display for monitoring device status, configuration and diagnostics
• Temperature monitoring of the internal amplifier, with configurable alert options for exceeding
the temperature threshold, and when the device goes into protection or recovery modes
• 19-inch rack mountable
• TLS 1.2 and SRTP enhanced security for IP Endpoints in a local or cloud-based environment
• HTTPS web-based configuration
• Support for Cisco SRST resiliency
• Autoprovisioning via HTTPS, HTTP or TFTP
• Configurable event generation for device health and status monitoring
• 802.11q VLAN tagging

Product Overview
Specifications
CyberData Corporation 931996A Operations Guide
3
1.3 Specifications
Table 1-1. Product Specifications
Specifications
Ethernet I/F 10/100 Mbps
Protocol SIP RFC 3261 Compatible
Power Input AC Voltage Input
100240VAC, 50/60 Hz
Analog Zone Output: Continuous power output of 392W when driving a 70V distributed speakers, equivalent load
> 12-Ohms
Continuous power output of 160W when driving a 25V distributed speakers, equivalent load
> 4-Ohms.
Line In:
Input Signal Amplitudes
Input Impedance
2.0 VPP maximum
10k Ohm
Line Out:
Output Signal Amplitudes
Output Level
Total Harmonic Distortion
Output Impedance
2.0 VPP maximum
+2dBm nominal
0.5% maximum
10k Ohm
Page Port Output Balanced 600 Ohm 5VPP
Payload Types G.711 a-law, G.711 µ-law, G.722, and G.729
Network Security TLS 1.2, SRTP, HTTPS
Operating Range Temperature: -40o C to 55o C (-40oF to 131oF)
Humidity: 5-95%, non-condensing
Storage Temperature
Storage Altitude
-40oC to 70oC (-40oF to 158oF)
Up to 15,000 ft. (4573 m)
Dimensionsa19.0 inches [482.6 mm] Length
10.83 inches [275.0 mm] Width
1.75 inches [44.45 mm] Height
Weight
Boxed Weight
x.x lbs [x.x kg]
x.x lbs [x.x kg]
Compliance CE: EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive – EN 62368-1;
RoHS Compliant; FCC Part 15 Class A; Industry Canada ICES-3 Class A; IEEE 802.3
Compliant; TAA Compliant
Warranty 2 Years Limited
Part Number 011579
a. Dimensions are measured from the perspective of the product being upright with the front of the product facing you.

Product Overview
Compliance
CyberData Corporation 931996A Operations Guide
4
1.4 Compliance
1.4.1 CE Statement
As of the date of manufacture, the Paging Series has been tested and found to comply with the
specifications for CE marking and standards per EMC and Radio communications Compliance. This
applies to the following products: 011145, 011146, 011233, 011280, 011295, 011314, 011368, and
011372.
EMC Directive - Class A Emissions, Immunity, and LV Safety Directive, RoHS Compliant.
Flammability rating on all components is 94V-0.
1.4.2 FCC Statement
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for
compliance could void the user's authority to operate the equipment.
1.4.3 Industry Canada (IC) Compliance Statement
Operation is subject to the following two conditions:
1.This device may not cause interference, and
2.This device must accept any interference, including interference that may cause undesired
operations of the device.
ICES-3 Class A



5
CyberData Corporation 931996A Operations Guide
2 Setting Up the SIP Paging 25V/70V
Amplifier
The topics in this chapter provide information on setting up, configuring, and using the SIP Paging
25V/70V Amplifier.
2.1 Parts List
The packaging for the SIP Paging 25V/70V Amplifier includes the parts in Ta b l e 2-1.
Quantity Part Name Illustration
1SIP Paging 25V/70V Amplifier
1Installation Quick Reference Guide
1Power cord
2Accessory Kit Terminal Blocks
6Rubber Feet
Table 2-1. Parts List

Setting Up the SIP Paging 25V/70V Amplifier
CyberData Corporation 931996A Operations Guide
6
2.2 Typical Installation
Figure 2-1 illustrates how the SIP Paging 25V/70V Amplifier is normally installed as part of a paging
system.
Figure 2-1. Typical Installation
Note: Configuration as pictured above
Speaker Matrix

Setting Up the SIP Paging 25V/70V Amplifier
CyberData Corporation 931996A Operations Guide
7
2.3 Connecting the SIP Paging 25V/70V Amplifier
Before you connect the SIP Paging 25V/70V Amplifier, be sure that you have received all of the parts
described in Section 2.1, "Parts List".
See Figure 2-2 for the connection options that are available for the SIP Paging 25V/70V Amplifier.
Figure 2-2. Connection Options
This equipment may be sensitive to ESD discharges. A certain level of performance might be impacted if this
happens. Please take this precaution when installing and operating the equipment.
25V/70V Output
Two connections to hook analog speakers up to the amp. The connections accept up to a 12 AWG wire.
Line in
Line level input for background music applications. The expected input level is 2Vpp (2 volts peak to
peak voltage).
Interface I/O
1 Fault Sense Input (Common)
2 Fault Sense Input (Sense)
3-4 Reserved
5 Audio Ground Reference
6 Relay Contact - Common
7 Relay Contact - Normally Open
8 Line Level Output (+)
9 Line Level Output (-)
10 Reserved

Setting Up the SIP Paging 25V/70V Amplifier
Ground Connection
CyberData Corporation 931996A Operations Guide
8
2.3.1 Ground Connection
This connection allows you to connect the device to an electrical ground.
2.3.2 Line In
This RCA 10K Ohm Hi-Z input connection allows you to connect an external music player to the
internal amplifier.

Setting Up the SIP Paging 25V/70V Amplifier
Page Port Output Connections
CyberData Corporation 931996A Operations Guide
9
2.3.3 Page Port Output Connections
2.3.3.1 Pin 1 and 2—Fault Sense Input (Common/Sense)
This input was designed as a method of monitoring an external amplifier that is equipped with a fault
sense relay.
When enabled via the web interface (Section 2.6.13, "Configure the Fault Detection Parameters"),
this input (when closed) will play a user uploadable audio file out of the line-out connection and/or
place a SIP call to a pre-determined extension and play that file.
2.3.3.2 Pin 3, 4, and 5—Positive/Negative 600-Ohm Audio Output/Audio Ground
Reference
This output allows direct connection to paging amplifiers requiring a "Page Port" type input that
meets a balanced 600 Ohm 5VPP signal.
2.3.3.3 Pin 6 and 7—Relay Contact (Common/Normally Open)
When enabled on the web interface (Section 2.6.5, "Configure the Device Parameters"), every time
an audio file is played out of the local line-out or 600 Ohm output, the relay will close, thereby
enabling amplifiers with a remote turn-on capability to become active.
Table 2-2. Page Port Output Connections
Pin Description
Pin 1 Fault Sense Input (Common). See Section 2.3.3.1, "Pin 1 and 2—Fault Sense Input (Common/Sense)".
Pin 2 Fault Sense Input (Sense). See Section 2.3.3.1, "Pin 1 and 2—Fault Sense Input (Common/Sense)".
Pin 3 Positive 600-Ohm Audio Outputa. See Section 2.3.3.2, "Pin 3, 4, and 5—Positive/Negative 600-Ohm Audio
Output/Audio Ground Reference".
Pin 4 Negative 600-Ohm Audio Output.a. See Section 2.3.3.2, "Pin 3, 4, and 5—Positive/Negative 600-Ohm Audio
Output/Audio Ground Reference".
Pin 5 Audio Ground Reference. See Section 2.3.3.2, "Pin 3, 4, and 5—Positive/Negative 600-Ohm Audio Output/Audio
Ground Reference".
Pin 6 Relay Contact - Commonb. See Section 2.3.3.3, "Pin 6 and 7—Relay Contact (Common/Normally Open)".
Pin 7 Relay Contact - Normally Openb. See Section 2.3.3.3, "Pin 6 and 7—Relay Contact (Common/Normally Open)".
a. The 600-Ohm audio output of the page port is also suited for interfaces with lower input impedances.
b. 1 Amp at 30 VDC for continuous loads

Setting Up the SIP Paging 25V/70V Amplifier
Connect to the Power Source
CyberData Corporation 931996A Operations Guide
10
2.3.4 Connect to the Power Source
To supply power, connect the SIP Paging 25V/70V Amplifier to a standard 100-240VAC 50/60Hz
power supply. If required, connect the earth grounding wire to the chassis ground on the back of the
unit. See Figure 2-3.
Figure 2-3. Connecting to the Power Source
Chassis ground
Chassis Ground
Power Supply
Power Supply
• Connect the Amplifier to a standard 100-240VAC,
50/60Hz external power supply
Chassis Ground
• If required, connect the earth grounding wire to the
Chassis Ground. See the figure on the left.
To set up the device, connect the device to your network:
100-240V AC Power Input

Setting Up the SIP Paging 25V/70V Amplifier
Connect to the Network
CyberData Corporation 931996A Operations Guide
11
2.3.5 Connect to the Network
Plug one end of a standard Ethernet cable into the device Ethernet port. Plug the other end into
your network.
Figure 2-4. Connecting to the Network

Setting Up the SIP Paging 25V/70V Amplifier
Confirm that the SIP Paging 25V/70V Amplifier is Up and Running
CyberData Corporation 931996A Operations Guide
12
2.3.6 Confirm that the SIP Paging 25V/70V Amplifier is Up and Running
The LEDs on the front of the SIP Paging 25V/70V Amplifier verify the unit’s operations.
Figure 2-5. LEDs
2.3.6.1 Verify Network Activity
The square, GREEN Network Activity LED blinks when there is network traffic.
Status
(GREEN/BLUE LED)
Paging
(GREEN LED)
Link
(YELLOW LED)
Network Activity
(GREEN LED)
When you apply power, turn ON the Power switch
and connect the Ethernet to a live network:
• The square, YELLOW Link LED above the
Ethernet port indicates that the network
connection has been established at 100Mbit
speed.
• The square, GREEN Network Activity LED
above the Ethernet port will blink to indicate
network activity.
• The round GREEN/BLUE Status LED is BLUE,
indicating power is ON. Once the device is
initialized, the LED will blink GREEN at one
second intervals.
• The round GREEN Paging LED comes on after
the device is booted and initialized. This LED
blinks when a page is in progress. You can
disable Beep on Initialization on the Device
Configuration page.