CyberData 11100 User manual

VoIP Clock Kit Wall Mount
Adapter
Operations Guide
Part #011100*, RAL 9002, Gray White, Standard
Part #011101, RAL 9003, Signal White, Optional
*Replaces #011023
Document Part #930283F
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
[phone]

Operations Guide 930283F CyberData Corporation
PoE VoIP Speaker Operations Guide 930283F
Part # 011023
COPYRIGHT NOTICE:
© 2010, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of
an agreement between CyberData Corporation and recipient of this manual, and their use is subject
to that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may
be the trademarks or registered trademarks of their respective owners.
Phone: [phone]
Technical Support Ext. 333
[e-mail]
Fax: [phone]
Company and product information at www.cyberdata.net

Operations Guide 930283F CyberData Corporation
Revision Information
Revision 930283F, was updated on 7-15-2010 and has the following changes:
• Adds information about the following 01 numbers:
Part #011100*, RAL 9002, Gray White, Standard
Part #011101, RAL 9003, Signal White, Optional
*Replaces #011023

Operations Guide 930283F CyberData Corporation
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
GENERAL ALERT
GENERAL ALERT

Operations Guide 930283F CyberData Corporation
Pictorial Alert Icons
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety
issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic,
and health practices and determine the applicability of regulatory limitations prior to use. Potential
safety hazards are identified in this manual through the use of words Danger, Warning, and
Caution, the specific hazard type, and pictorial alert icons.
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
GENERAL ALERT

i
Operations Guide 930283F CyberData Corporation
Contents
Chapter 1 Product Overview 1
1.1 How to Identify this Product ................................................................................................................2
1.2 Typical System Installation ...................................................................................................................3
1.3 Product Features .....................................................................................................................................4
1.4 Product Specifications ...........................................................................................................................5
1.5 Dimensions .............................................................................................................................................6
Chapter 2 Installing the VoIP Clock Kit Wall Mount Adapter 7
2.1 Pre-Mounting Connections ...................................................................................................................7
2.1.1 Install JP1 Prior to Clock Kit Installation .................................................................................7
2.1.2 Moving the Clock Connector Cover Plate ...............................................................................8
2.1.3 Connecting the Clock to the Speaker .......................................................................................9
2.1.4 Connecting Power to the Speaker ...........................................................................................10
2.2 Verifying Operation of the Clock Kit Adapter .................................................................................12
2.2.1 Identifying the VoIP Clock Kit Jumpers ................................................................................12
2.2.2 Power-Up Test ...........................................................................................................................13
2.3 The Clock Kit Adapter Battery ...........................................................................................................15
2.3.1 JP1 Battery Enable Jumper for Real-Time Clock Operation ................................................15
2.3.2 Checking the Battery Power Level of the Clock Kit Adapter .............................................16
2.3.3 Replacing the Clock Kit Battery ..............................................................................................16
2.3.4 Seconds Digits Blinking Fast ...................................................................................................18
2.4 Mounting the Clock Kit Wall Mount Adapter .................................................................................19
2.4.1 Parts List .....................................................................................................................................19
2.4.2 Mounting ....................................................................................................................................20
2.4.3 Uploading the Firmware ..........................................................................................................21
2.4.4 Setting the Time on the Clock Kit Adapter ...........................................................................21
2.4.5 Confirm that the Speaker is Operational and Linked to the Network .............................21
Appendix A Setting up a TFTP Server 22
A.1 Set up a TFTP Server ..........................................................................................................................22
A.1.1 In a LINUX Environment ........................................................................................................22
A.1.2 In a Windows Environment ...................................................................................................22
Appendix B Troubleshooting/Technical Support 23
B.1 Frequently Asked Questions (FAQ) ..................................................................................................23
B.2 Documentation .....................................................................................................................................23
B.3 Contact Information ............................................................................................................................23
B.4 Warranty ...............................................................................................................................................24
B.4.1 Warranty & RMA Returns within the United States ...........................................................24
B.4.2 Warranty & RMA Returns Outside of the United States ....................................................24
B.4.3 Spare in the Air Policy .............................................................................................................25
B.4.4 Return and Restocking Policy .................................................................................................25
B.4.5 Warranty and RMA Returns Page ..........................................................................................25
Index 26

1
Operations Guide 930283F CyberData Corporation
1 Product Overview
The Clock Kit enables the CyberData V2 VoIP Ceiling Speaker to be upgraded to a highly visible
public address device with a time display.
Note The Cyberdata speaker is not included with this kit.
The large display characters are easily read and adjust for ambient light conditions. Time sync is
performed by NTP and a built-in real -time clock.
Power is supplied by the CyberData V2 Speaker from a single PoE connection.
Note Prior to installation, create a plan for the locations of your SiP VoIP and PoE Speaker.
General Alert
Consult local building and electrical code requirements prior to installation.
GENERAL ALERT

Product Overview
How to Identify this Product
Operations Guide 930283F CyberData Corporation
2
1.1 How to Identify this Product
To identify the VoIP Clock Kit Wall Mount Adapter, look for a model number label similar to the one
shown in Figure 1-1. The model number on the label should be one of the following:
•011100*, RAL 9002, Gray White, Standard Color
•011101, RAL 9003, Signal White, Optional Color
*Replaces 011023.
Figure 1-1. Model Number Label
CLOCK KIT,FOR VoIP SPEAKER V2,
WALL MOUNT
011000A / 021035B
000000001
Model number
WWW.CYBERDATA.NET

Product Overview
Typical System Installation
Operations Guide 930283F CyberData Corporation
3
1.2 Typical System Installation
Figure 1-2 illustrates a typical installation for the SiP VoIP and PoE Speakers.
Figure 1-2. Typical Installation

Product Overview
Product Features
Operations Guide 930283F CyberData Corporation
4
1.3 Product Features
●Easy wall or ceiling installation
●Mounting kit included
●Electrogalvinized steel construction
●RoHS compliant
●Keyhold for easy installation
●Part number (Wall Mount): 011023
●Part number (Flush Mount): 011024
●Top and bottom cable channels
●2.3-inch sized digits
●12 or 24 hour format
●NTP time source
●Battery backed up real-time clock
●Auto ambient light adjustment
●PM LED
●Two years warranty
Figure 1-3 shows the location of some of the features of the VoIP Clock Kit Wall Mount Adapter.
Figure 1-3. Feature Locations
CyberData Part #011021 or #011022
PM LED
Ambient light detector
(sold separately)

Product Overview
Product Specifications
Operations Guide 930283F CyberData Corporation
5
1.4 Product Specifications
Category Specification
Operating temperature -30 to 55 C (-22 to 131 F)
Power Input (J1) PoE 802.3af (as per IEEE 802.3af standard from a UL listed
limited power source)
44-57 VDC at 350mA
or Alternate Power Input
(Terminal Block J4)
10-20 VDC at 500mA
Time Source NTP Server or battery backed-up real-time clock.
Battery life estimated to be approximately seven years.
Warranty 2 years limited
Dimensions 13.5” [343mm] x 11.8” [300mm] x 5.4” [137mm]
Weight 8.8 lbs. [4 kg]
Part number 011100*, RAL 9002, Gray White, Standard Color
011101, RAL 9003, Signal White, Optional Color
*Replaces 011023.

Product Overview
Dimensions
Operations Guide 930283F CyberData Corporation
6
1.5 Dimensions
Figure 1-4 shows the dimensions for the VoIP Clock Kit Wall Mount Adapter.
Figure 1-4. Dimensions
Figure 1-5. Dimensions
13.5 [343]
11.8 [300]
10°
5.4 [137]
Dimensions are in Inches [Millimeter]
10.70 [271.8]
7.00 [177.8]
Dimensions are in Inches [mm]

7
Operations Guide 930283F CyberData Corporation
2 Installing the VoIP Clock Kit Wall Mount
Adapter
2.1 Pre-Mounting Connections
2.1.1 Install JP1 Prior to Clock Kit Installation
To enable the battery for real-time clock operation, install a jumper on JP1 as shown in Figure 2-6.
Note This jumper ensures that the clock will not lose the time setting in the event of a power
outage.
Figure 2-6. Jumper JP1
JP1

Installing the VoIP Clock Kit Wall Mount Adapter
Pre-Mounting Connections
Operations Guide 930283F CyberData Corporation
8
2.1.2 Moving the Clock Connector Cover Plate
Move the clock connector cover plate to prepare the Clock Kit for pre-mounting connections.
See Figure 2-7.
Figure 2-7. Moving the Clock Connector Cover Plate
To remove the clock connector cover plate,
1. Unscrew and remove the two attachment cover screws.
2. Rotate the clock connector cover plate 180 degrees as shown in Figure 2-7.
3. Screw and tighten the cover screws to secure the cover plate in place.
Cover plate

Installing the VoIP Clock Kit Wall Mount Adapter
Pre-Mounting Connections
Operations Guide 930283F CyberData Corporation
9
2.1.3 Connecting the Clock to the Speaker
Figure 2-8 illustrates how to connect the ribbon cable to the clock and the speaker.
Figure 2-8. Connecting the Clock to the Speaker

Installing the VoIP Clock Kit Wall Mount Adapter
Pre-Mounting Connections
Operations Guide 930283F CyberData Corporation
10
2.1.4 Connecting Power to the Speaker
Figure 2-9 and Figure 2-10 illustrates two possible ways to connect power to the speaker.
Note Prior to mounting, you can route the Ethernet cable through the back or through the slots at
the top or bottom of the Clock Kit Adapter.
Figure 2-9. Connecting Power—PoE
To Po E N e t wo r k

Installing the VoIP Clock Kit Wall Mount Adapter
Pre-Mounting Connections
Operations Guide 930283F CyberData Corporation
11
Figure 2-10. Connecting Power—Optional Power Injector
Device
Ethernet
Optional power injector
(CyberData # 010867A)
To N e t w o r k

Installing the VoIP Clock Kit Wall Mount Adapter
Verifying Operation of the Clock Kit Adapter
Operations Guide 930283F CyberData Corporation
12
2.2 Verifying Operation of the Clock Kit Adapter
2.2.1 Identifying the VoIP Clock Kit Jumpers
See Figure 2-11 and Table 2-1 to identify the jumper locations and functions.
Figure 2-11. Jumper Locations
Note Prior to installing the Clock Kit, make sure that JP1 is installed. This powers the Real Time
Clock from the battery. If you do not, the clock will loose it's time when the power is
disconnected.
JP1 JP2JP3 JP4 JP5
Table 2-1. Jumper Functions
Jumper Function
JP1 Battery - Connect
JP2 Manufacturing - Open
JP3 Manufacturing - Open
JP4 Manufacturing - Open
JP5 Manufacturing - Open

Installing the VoIP Clock Kit Wall Mount Adapter
Verifying Operation of the Clock Kit Adapter
Operations Guide 930283F CyberData Corporation
13
2.2.2 Power-Up Test
To perform a power up test,
1. Connect power to the speaker as shown in Figure 2-12.
Note Prior to mounting, you can route the Ethernet cable through the back or through the slots at
the top or bottom of the Clock Kit Adapter.
Figure 2-12. Connecting Power
Device
Ethernet
Optional power injector
(CyberData # 010867A)
To N e t w o r k

Installing the VoIP Clock Kit Wall Mount Adapter
Verifying Operation of the Clock Kit Adapter
Operations Guide 930283F CyberData Corporation
14
2. After connecting power, you will see one of the boot-up messages indicated in Table 2-2.
Table 2-2. Clock Kit Boot-Up Messages
Message Meaning Action
8888 Normal start-up
message.
None.
Note: On the Clock Kit display, you will see the numbers 8888 for one second before
displaying the time that is in memory.
E01 Time error This would normally occur at manufacturing first Power On, or at subsequent Power On if
the battery was low or dead. If it occurs more frequently, contact CyberData support.
Note: If there is an Invalid Time Error, then you will see E 01 on the display for one second
and the time will be reset to 00:00.
E02 Low battery Replace the battery. See Section 2.3.3, "Replacing the Clock Kit Battery".
Note: If the Clock Kit battery is low, then at power up, you will see E 02 on the display for
one second before displaying the time that is in memory.