CyberData 011049 User manual

VoIP Call Button
Operations Guide
Part #011049
Document Part #930292A
for Firmware Version 4.0
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
[phone]

CyberData Corporation 930292A Operations Guide
PoE VoIP Intercom Operations Guide 930292A
Part # 011049
COPYRIGHT NOTICE:
© 2009, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
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licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
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the trademarks or registered trademarks of their respective owners.
Phone: [phone]
Technical Support Ext. 333
[email protected]
Fax: [phone]
Company and product information at www.cyberdata.net

CyberData Corporation 930292A Operations Guide
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
14. WARNING: The VoIP Call Button enclosure is not rated for any AC voltages!
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
GENERAL ALERT
GENERAL ALERT

CyberData Corporation 930292A Operations Guide
Pictorial Alert Icons
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential
safety hazards are identified in this manual through the use of words Danger, Warning, and Caution,
the specific hazard type, and pictorial alert icons.
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
GENERAL ALERT

CyberData Corporation 930292A Operations Guide
Revision History
Revision Date Released Description of Changes
A 6/10/2008 This is the first release of the 010935B manual.

i
Operations Guide 930292A CyberData Corporation
Contents
Chapter 1 Product Overview 1
1.1 How to Identify This Product ..............................................................................................................1
1.2 Typical System Installation ...................................................................................................................2
1.3 Product Features .....................................................................................................................................3
1.4 Supported Protocols ..............................................................................................................................4
1.5 Supported SIP Servers ...........................................................................................................................4
1.6 Product Specifications ...........................................................................................................................4
1.7 Dimensions .............................................................................................................................................5
Chapter 2 Installing the VoIP Call Button 6
2.1 Parts List ..................................................................................................................................................6
2.1 VoIP Call Button Setup ..........................................................................................................................7
2.1.1 VoIP Call Button Connections ...................................................................................................7
2.1.2 Connecting a Device to the Auxiliary Relay ...........................................................................8
2.1.3 Identifying the VoIP Call Button Connectors ..........................................................................9
2.1.4 Call Button and Indicator Light ..............................................................................................12
2.1.5 Network Connectivity, and Data Rate ..................................................................................13
2.1 Configure the VoIP Call Button Parameters ....................................................................................16
2.1.1 Log in to the Configuration Home Page ................................................................................17
2.1.2 Configure the Device ................................................................................................................20
2.1.3 Configure the Network Parameters ......................................................................................24
2.1.4 Configure the SIP Parameters .................................................................................................26
2.1.5 Configure the Sensor Configuration Parameters .................................................................30
2.1.6 Configure the Audio Configuration Parameters ..................................................................34
2.1 Upgrade the Firmware and Reboot the VoIP Call Button ..............................................................36
2.1.1 Reboot the VoIP Call Button ....................................................................................................39
Appendix A Mounting the VoIP Call Button 40
A.1 Mount the VoIP Call Button .............................................................................................................40
Appendix B Setting up a TFTP Server 44
B.1 Set up a TFTP Server ...........................................................................................................................44
B.1.1 In a LINUX Environment ........................................................................................................44
B.1.2 In a Windows Environment ...................................................................................................44
B.1.3 In a Solarwinds Server Environment ....................................................................................44
Appendix C Troubleshooting/Technical Support 45
C.1 Frequently Asked Questions (FAQ) .................................................................................................45
C.2 Documentation ....................................................................................................................................45
C.3 Contact Information ............................................................................................................................45
C.4 Warranty ...............................................................................................................................................46
Index 47

1
Operations Guide 930292A CyberData Corporation
1 Product Overview
1.1 How to Identify This Product
To identify the VoIP Call Button, look for a model number label similar to the one shown in
Figure 1-1. The model number on the label should be 011049.
Figure 1-1. Model Number Label
VoIP CALL BUTTON, PoE
011049A / 02XXXXA
049000001
Model number
WWW.CYBERDATA.NET

Product Overview
Typical System Installation
Operations Guide 930292A CyberData Corporation
2
1.2 Typical System Installation
The Voice-over-IP (VoIP) Call Button is a SIP endpoint designed to provide VoIP phone connectivity
in a tamper proof and secure package.
Figure 1-2 illustrate how the VoIP Call Buttons can be installed as part of a VoIP phone system.
Figure 1-2. Typical Installation
.
Warning
Electrical Hazard: The VoIP Call Button enclosure is not rated for any AC
voltages.
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
GENERAL ALERT
GENERAL ALERT
GENERAL ALERT

Product Overview
Product Features
Operations Guide 930292A CyberData Corporation
3
1.3 Product Features
● SIP
● User downloadable message up to 80
seconds
● Single button call to pre-set number
● Continuous repeat of message
● Call progress light
● Event-controlled relay
● Tamper sensor
● Web-based setup
● PoE-powered

Product Overview
Supported Protocols
Operations Guide 930292A CyberData Corporation
4
1.4 Supported Protocols
The Call Button supports:
●SIP
●HTTP Web-based configuration
Provides an intuitive user interface for easy system configuration and verification of Call Button
operations.
●DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
●TFTP Client
Facilitates Web-based firmware upgrades of the latest Call Button capabilities.
●RTP
●RTP/AVP - Audio Video Profile
●Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
1.5 Supported SIP Servers
Go to the following link to find the VoIP Call Button product page which will have information on
how to configure the VoIP Call Button for various supported SIP servers:
http://www.cyberdata.net/support/voip/index.html
1.6 Product Specifications
Category Specification
Network Rate 10/100 Mbps
Power Requirement 802.3af compliant or 5V at 1000 mA
Protocol SIP
Part Number 011049
Dimensions 4.5” x 4.5” x 1.5”
Weight
Auxiliary Relay
1.6 lbs./shipping weight of 2.2 lbs.
(0.7 kg/shipping weight of 1.0kg)
2 A at 30 VDC