CyberPower RMCARD400 User manual

1
Manual
Remote Management Card
RMCARD400
RMCARD401
The Remote Management Card allows a UPS system and environmental
sensor to be managed, monitored, and configured.
Copyright © 2023 Cyber Power Systems, Inc. All rights reserved.
K01-E0000043-00

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TABLE OF CONTENTS
Introduction...........................................................................................................3
Installation Guide................................................................................................. 6
Web Interface....................................................................................................... 9
Command Line Interface................................................................................... 35
Reset to Factory Default Setting / Recover from a Lost Password............. 55
RMCARD Firmware Upgrade ............................................................................ 56
Save and Restore Configuration Settings .......................................................60
Troubleshooting................................................................................................. 63
Conformance Approvals....................................................................................64
Appendix 1:
IP AddressIdentificationforCyberPowerRemoteManagementCard....65
Appendix 2:
Howto ConfigureaRMCARDUserAccountin AuthenticationServers...67
Appendix 3: UPS Firmware Upgrade............................................................... 68
Appendix 4: Software Support.........................................................................69
Appendix 5: How to Update Kernel version ...................................................70

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Introduction
Overview
The CyberPower Remote Management Card allows for remote monitoring and
management of a UPS attached to a network. After installing the hardware and configuring
an IP address, the user can access, monitor, and control the UPS from anywhere in the
world! Simply use a web browser, command line interface or SSH client to access your
UPS. Servers and workstations can be protected by the UPS utilizing PowerPanel®Business
Remote to gracefully shutdown when signaled by the Remote Management Card.
Features
Real time UPS monitoring
Remote management and configuration of the UPS via Web Browser, NMS or Command
Line Interface (SSH and Telnet)
Local management and configuration of the UPS via serial connection
Trigger servers/workstations to shutdown during a power event to prevent data loss or
corruption
Schedule shutdown/start-up/reboot of the UPS remotely
Event logging to trace UPS operational history
Graphic data logging to analyze power conditions
Save and restore configuration settings including current UPS parameter configuration.
Event notifications via Email, SNMP traps, Syslog, and SMS
Remote UPS Firmware Upgrade via Web Interface and FTP in Select UPS Models
Support IPv4/v6, SNMPv1/v3, HTTP/HTTPs, TCP/IP,UDP,DHCP, NTP, DNS, SMTP, SMTPS,
SSH, Telnet, FTP and Syslog protocol
Support Email Secure Authentication Protocols: SSL, TLS
Support External Authentication Protocols: RADIUS, LDAP, LDAPS, 802.1X, Windows AD
SNMP MIB available for free download
User upgradeable firmware via FTP, CyberPower Upgrade and Configuration Utility and
Secure Copy Protocol (SCP)
Upgrade firmware and upload configuration files to multiple units at once
Multi-language user interface
Quick installation
Hot-swappable
Support Environmental Sensor (ENVIROSENSOR)
RMCARD400 supports the CyberPower's UPS models which have smart slot.
(RMCARD401 supports the new specific UPS models)

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System Requirements
A 10/100/1000Mbps Ethernet connection to an existing network
Web Browser or SSH client
(Optional) NMS (Network Management System) compliant with SNMP
Application with PowerPanel®Business
Unpacking
Inspect the Remote Management Card upon receipt. The package should contain the following:
CyberPower Remote Management Card
RJ45/DB9 Serial Port Connection Cable
Quick Start Guide
Spare Jumper

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Front Panel
RMCARD400
RMCARD401
1. Universal Port
2. Ethernet Port
3. Tx/Rx Indicator
4. Link Indicator
5. USB Port
LED Status Indicators
Link LED
Condition
Off
The Remote Management Card is not connected to the
Network/ or the Remote Management Card power is off
On (Yellow)
The Remote Management Card is connected to the Network (Up
to 10/100Mbps Speed)
On (Green)
The Remote Management Card is connected to the Network (Up
to 1000Mbps Speed)
Tx/Rx LED
Off
The Remote Management Card power is off
On (Green)
The Remote Management Card power is on
Flashing (Green)
-Receiving/transmitting data packet
-Reset finished
RMCARD400
1
2
Universal Link Tx/Rx
3
4
2
RMCARD40
1
1
5
Universal Link Tx/Rx USB
3
4

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Installation Guide
Step 1. Hardware Installation
Note: The CyberPower Remote Management Card is hot-swappable, so you do not need
to turn off the UPS to install it.
Note: Please do not remove or modify SDCARD on the back. CyberPower is not
responsible for any unauthorized modification to RMCARD400/401.
1. Remove the two retaining screws from the expansion
slot and remove the cover.
2. Install the CyberPower Remote Management Card
into the expansion slot.
3. Insert and tighten the retaining screws.
4. Connect an Ethernet cable to the Ethernet port of
the CyberPower Remote Management Card.
5. (Optional) To connect an environmental sensor,
use a RJ45 Ethernet cable. Connect one end to the
Universal port on the RMCARD and the other end
into the sensor. For more information, please see the
ENVIROSENOR/SNEV001
Note: Please only connect a CyberPower
ENVIROSENOR/SNEV001 or the supplied
RJ45/DB9 Serial Connection Cable to the
Universal port on the RMCARD.
RMCARD400/401

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Step 2. Configure the IP address for the CyberPower Remote Management
Card
Note: These instructions are for Windows OS. For other OS please refer to Appendix 4.
Method 1: Using the Power Device Network Utility 2
1. Install the Power Device Network Utility available for download at
www.cyberpower.com.
2. After installation completes, run the Device Network Utility
3. The main window of the Power Device Network Utility program is shown in Figure 1.
The configuration tool will display all CyberPower Remote Management devices present
on the local network subnet. The "Refresh" button is used to search the local network
subnet again.
Figure 1. The main window of the Device Network Utility program.
4. Select the Remote Management Card you are setting up. Click on the Tools menu
and select the Remote Management Card you want to configure. Then, click the
"Connection" button on the top tools list to set up.

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5. You will need to enter a User Name and Password for the Remote Management Card in
the authentication window, as shown in Figure 2.
-Default user name: cyber
-Default password: cyber
Figure 2. The Device Network setting window.
6. You can modify the IP Address, Subnet Mask, and Gateway address for the Device MAC
Address listed in the Device Network Settings window, as shown in Figure 3. The factory
default IP Address is 192.168.20.177 and the default Subnet Mask is 255.255.255.0.
Figure 3. Authentication window.
7. Modify the IP, subnet mask or gateway address. Enter the new addresses into the
8. In case the change is not successful, for example, if the IP address change is
unsuccessful you will see a warning message. Attempt to make the desired changes
again. If the problem persists, please see the Troubleshooting section for help.

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Web Interface
Login User Account
You will need to enter a User Name and Password to login to the interface, and can select
a preferred language after login. There are two user account types.
1. Administrator
-Default user name: cyber
-Default password: cyber
2. View only
-Default username: device
-Default password: cyber
You will be asked to reset a password upon the first login. The administrator can access all
functions, including enable/disable the view only account. The viewer can access read only
features but cannot change any settings.
Note: 1 . The Administrator account User Account Authentication HyperText Transfer
Protocol (HTTP) HTTP and HyperText Transfer Protocol over Secure Sockets
Layers (HTTPS) is also used for the FTP login, Power Device Network Utility, and
Upgrade and Configuration Utility.
2. Only one user can log in and access the device at a time.
Web Content
Note: English is the default language and you can change to a preferred language.
[Summary] Provide an overview of the system operation and the items that are auto
refreshed; however, different UPS system models may have different items displayed.
Item
Definition
Current Condition
Display the current operating condition of the UPS and
environmental sensor.
UPS Status
Battery Capacity
Graph of the percentage of the current UPS battery capacity.
Load
Graph of the load of UPS as a percentage of available Watts.
Remaining Runtime
Length of time the UPS can support its load on battery power.
System Data
Name
The name given to the UPS.
Location
Location description given to the UPS.
Contact
The person to contact about this UPS.
Uptime.
Length of time the system has been working continuously
Envir Status
Temperature
Graph of the current temperature reading of the environmental sensor.
Humidity
Graph of the current humidity reading of the environmental sensor.

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Item
Definition
Envir Data
Name
The name of the environmental sensor.
Location
The location of the environmental sensor.
Recent Device
Events
A list of device events that recently occurred. The maximum
number of events is 5.
[UPS] The following items can be displayed/configured through the UPS page; however,
different UPS models may have different items displayed/configured.
[UPS->Status] Display the basic information about the current UPS status. Items displayed
are auto refreshed.
Item
Definition
Input
Status
The current status of the utility power supplied to the UPS.
Voltage
The current input voltage of the utility power supplied to the UPS.
Frequency
The current frequency of the utility power supplied to the UPS.
Current
The current of the utility power supplied to the UPS.
Power Factor
The ratio of the real power flowing to the UPS, to the apparent power of
utility power.
Bypass
Status
Displays the present status of bypass circuit.
Voltage
The voltage of the bypass supplied to the UPS.
Frequency
The frequency of the bypass supplied to the UPS.
Current
The current of the bypass supplied to the UPS.
Power Factor
The ratio of the real power flowing to the bypass, to the apparent power
of bypass.
Output
Status
The current status of the output power the UPS is supplying to
connected equipment.
Voltage
The output voltage the UPS is supplying to the connected equipment.
Frequency
The output frequency the UPS is supplying to the connected equipment.
Load
The power draw of the connected equipment expressed as a percentage of
the total UPS load capacity. This is displayed as watts on some UPS models.
Current
The output current the UPS is supplying to the connected equipment.
Power Factor
The radio of the active power flowing to the load, to the apparent power
in the circuit.
Active Power
The capacity of the circuit for performing work in a particular time.
Apparent
Power
The product of the current and voltage of the circuit.
Reactive Power
The portion of power flow that is temporarily stored in the form of
magnetic or electric fields, due to inductive and capacitive network
elements, and then returned to source, is known as reactive power.