Cyclades Access Router Cyclades-PR1000 Operating and maintenance instructions

Cyclades-PR1000
Quick Installation Manual
Access Router
Cyclades Corporation
2537-1

Cyclades-PR1000 Quick Installation Manual
Version 1.2 – May 2002
Copyright (C) Cyclades Corporation, 1998 - 2002
We believe the information in this manual is accurate and reliable. However, we assume no responsibility, financial
or otherwise, for any consequences of the use of this product or Installation Manual.
This manual is published by Cyclades Corporation, which reserves the right to make improvements or changes in
the products described in this manual as well as to revise this publication at any time and without notice to any
person of such revision or change. The menu options described in this manual correspond to version 1.9.7 of
the CyROS operating system. This manual is printed horizontally in order to match the electronic (PDF) format
of the Installation Manual, page per page.
All brand and product names mentioned in this publication are trademarks or registered trademarks of their
respective holders.
FCC Warning Statement:
The Cyclades-PR1000 has been tested and found to comply with the limits for Class A digital devices, pursuant to
Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the Installation Manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user is required to correct the problem at his or her own expense.
Canadian DOC Notice:
The Cyclades-PR1000 does not exceed the Class A limits for radio noise emissions from digital apparatus set out
in the Radio Interference Regulations of the Canadian Department of Communications.
Le Cyclades-PR1000 n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils
numériques de la classe A prescrites dans le règlement sur le brouillage radioélectrique edicté par le Ministère
des Communications du Canada.

Cyclades-PR1000
Table of Contents 3
Table of Contents
CHAPTER 1 HOW TO USE THIS MANUAL ........................................................................................................ 4
Installation Assumptions .................................................................................................................................... 5
Text Conventions................................................................................................................................................ 5
Cyclades Technical Support and Contact Information....................................................................................... 6
CHAPTER 2 WHAT IS IN THE BOX .................................................................................................................... 8
The V.35/RS-232 Model..................................................................................................................................... 9
The X.21 Model................................................................................................................................................ 10
Horizontal Surfaces...........................................................................................................................................11
Vertical Surfaces .............................................................................................................................................. 12
CHAPTER 3 USING CYROS MENUS ............................................................................................................... 15
Connection Using the Console Cable and a Computer or Terminal 15
Special Keys....................................................................................................................................................... 17
The CyROS Management Utility...................................................................................................................... 18
CHAPTER 4 STEP-BY-STEP INSTRUCTIONS FOR COMMON APPLICATIONS 20
Example 1 Connection to an Internet Access Provider via Modem 20
Example 2 A LAN-to-LAN Example Using Frame Relay 29
APPENDIX A TROUBLESHOOTING................................................................................................................. 37
What to Do if the Login Screen Does Not Appear When Using a Console. 37
What to Do if the Router Does Not Work or Stops Working. 38
Testing the Ethernet Interface .......................................................................................................................... 39
Testing the WAN Interface ............................................................................................................................... 40
Index .................................................................................................................................................................... 42

Cyclades-PR1000
4
Chapter 1 - How To Use This Manual
CHAPTER 1 HOW TO USE THIS MANUAL
Three Cyclades manuals are related to the PR1000.
1 The Quick Installation Manual -- provided with the router,
2 The Installation Manual -- available electronically on the Documentation CD that accompanies the product,
3 The CyROS Reference Guide -- also available electronically on the Documentation CD that accompanies
the product,
CyROS stands for the Cyclades Routing Operating System. It is the operating system for all Cyclades Power
Routers (PR1000, PR2000, PR3000, and PR4000). The CyROS Reference Guide contains complete information
about the features and configuration of all products in the PR line.
CyROS is constantly evolving, and the menus in this manual might be slightly different from the menus in the
router. Thelatestversion ofall three manuals(and thelatest versionof CyROS)can bedownloaded from Cyclades’
web site. All manuals indicate on the second page the manual version and the corresponding version of CyROS.
This manual should be read in the order written, with exceptions given in the text.
Chapter 2 - What is in the Box
- explains how the router should be connected.
Chapter 3 -Using Menus - describes CyROS menu navigation.
Chapter 4 -Step-by-Step Instructions for Common Applications - guide to configuration with detailed examples.
Appendix A - Troubleshooting - provides solutions and tests for typical problems.
If the network being configured is similar to one of the examples in chapter 4, only the Quick Installation Manual
maybenecessary. ThecompleteInstallation Manualcontains everythingin thismanual andthefollowingadditional
information:

Cyclades-PR1000
5
Chapter 1 - How To Use This Manual
Chapters 5 to 9- Basic router configuration information for applications that do not fit any of the examples in
chapter 4.
Chapter 10 - CyROS - shows how to set router specific parameters and create lists of hosts and users.
Chapter 11 - Network Address Translation - describes CyROS’ NAT implementation.
Chapter 12- Filters and Rules - demonstrates how to protect your router from undesired traffic.
Chapter 13 - IPX - presents the hidden menus available only in routers with IPX activated.
Chapter 14 - Virtual Private Network - describes CyROS’ VPN implementation.
Appendix B - Hardware Specifications.
Appendix C - Configuration Without a Console.
Installation Assumptions
This Installation Manual assumes that the reader understands networking basics and is familiar with the terms
and concepts used in Local Area and Wide Area Networking.
Text Conventions
Common text conventions are used. A summary is presented below:
Convention Description
CONFIG=>INTERFACE=>L A combination of menu items, with the last being either a menu item, a
parameter, or a command. In this example, L lists the interface configuration.
<INTERFACE>
A variable menu item that depends on hardware options or a choice of
hardware or software options.
IP Address
A parameter or menu item referenced in text, without path prepended.
Screen Text Screen Text
<ESC>, <Enter> Simbols representing special keyboard keys.

Cyclades-PR1000
6Chapter 1 - How to Use This Manual
Cyclades Technical Support and Contact Information
All Cyclades products include limited free technical support, software upgrades and manual updates.
These updates and the latest product information are available at:
http://www.cyclades.com
ftp://ftp.cyclades.com/pub/cyclades
Before contacting us for technical support on a configuration problem, please collect the information
listed below.
•The Cyclades product name and model.
•Applicable hardware and software options and versions.
•Information about the environment (network, carrier, etc).
•The product configuration. Print out a copy of the listing obtained by selecting INFO=>SHOW
CONFIGURATION=>ALL.
•A detailed description of the problem.
•The exact error or log messages printed by the router or by any other system.
•The Installation Guide for your product.
•Contact information in case we need to contact you at a later time.
In the United States and Canada, contact technical support by phone or e-mail:
Phone: [phone] (9:00AM to 5:00PM PST)
Fax: [phone]
E-mail: [email protected]
OutsideNorthAmerica,please contact usthrough e-mail orcontact yourlocal Cyclades distributoror representative.

Cyclades-PR1000
7Chapter 1 - How to Use This Manual
The mailing address and general phone numbers for Cyclades Corporation are:
Cyclades Corporation
Phone: + 01 [phone]
Fax: + 01 [phone]
41829 Albrae Street
Fremont, CA 94538
USA

Cyclades-PR1000
Chapter 2 - What is in the Box 8
CHAPTER 2 WHAT IS IN THE BOX
The Cyclades-PR1000 comes in two varieties, described below. Both models are accompanied by the following
accessories:
• Quick Installation Manual
• Documentation CD containing the complete Installation Manual and the CyROS Reference Guide
• Console Cable and Power Source
• Mounting Kit containing Velcro® Strips and screws.
The Documentation CD also contains a back-up copy of the op Code, in case the preinstalled copy is corrupted
in some way.

Chapter 2 - What is in the Box 9
Cyclades-PR1000
The V.35/RS-232 Model
DB-25
Male
DB-25
Male
Back Panel of PR1000
or
Straight-
Through
Cable
Straight-
Through
Cable
DB-25
Male
RS-232 Modem
with DB-25
Interface
Console Cable
Labeled “Conf”
or “Console”
To COM Port
of Computer
Power Source
To Wall Outlet
V.35 DSU/CSU
with M.34
Interface
M.34
Adaptor
1
0
WAN
On/Off
Ethernet Console
FIGURE 2.1 V.35/RS-232 MODEL
Figure2.1 shows whichcables(purchased separately) shouldbeused foreach typeofmodem andhow everything
shouldbeconnected. The pinoutdiagrams ofthesecablesare provided inAppendixBof the InstallationManual.

Cyclades-PR1000
Chapter 2 - What is in the Box 10
The X.21 Model
DB-15
Male
Back Panel of PR1000
DB-25
Male
X.21 DSU/CSU
with DB-15
Interface
Console Cable
Labeled “Conf”
or “Console”
To COM Port
of Computer
Power Source
To Wall Outlet
X.21 Modem
Cable
1
0
WAN
On/Off
Ethernet Console
FIGURE 2.2 X.21 MODEL
Figure2.2showswhichcable (purchased separately)should be usedfor an X.21 modemand how everythingshould
beconnected. Thepinout diagramof thiscable appearsinAppendixB of theInstallationManual.
Cyclades recommends the use of Category 5, shielded twisted-pair cables for Fast Ethernet connections.
The Cyclades-PR1000 comes with rubber pads to prevent it from slipping on a horizontal surface. It may be
necessary to affix the router more securely to either a horizontal or vertical surface. To this end, Velcro® strips
and screws have been provided.