8
A few tips
If the rubber inserts marked with an (A)
make the brackets too tight and the
rubber inserts marked with a (B) make
the brackets too loose, you can try using
one (A) and one (B) to achieve a
balanced t.
This is rare, but if there seems to be any
interference between SmartHalo and
the stem of your bike that is preventing
a good t, you can use the spacers to
elevate SmartHalo. Instructions to add
the spacers can be accessed from the
"Help" button at the end of the
installation instructions.
Did you try using all rubber inserts?
If you have and that it still doesn't t, get
in touch with us by pressing the Submit
a request button. Please provide all
relevant information on your bike,
including the diameter of your handlebar,
as well as a picture.
It is also possible that something on
your handlebar is blocking. Depending
on the width of your stem, SmartHalo
needs 2-2.5mm of space on either side.
So you can try move what is blocking
(a basket, a bell, a light) to make enough
space for your SmartHalo. Otherwise,
you could also place SmartHalo on
either side of the stem (although that
would break the perfect symmetry...).
