CycloTricity Electric Bicycles User manual

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Copyright August 2013 Cyclotricity Ltd
Owner’s Manual
CycloTricity Electric Bicycles
August 2013 3rd edition
We strongly recommend you read this entire manual before
using your bike.

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Copyright August 2013 Cyclotricity Ltd
Contents
Part 1 –Before use Page
-Before first time use 3
-Battery care 5
-Charger 7
-Water 8
-Maintenance 8
-Specifications 9
Part 2 –Controls and Equipment
-Battery 10
-LCD handlebar dashboard 11
-LCD Instructions and Setup 12
-LED handlebar dashboard 15
-Pedal Assistance System (PAS) 19
-Throttle 19
-Brake levers 20
-Disc brakes 20
-V-Brakes 22
-Controller 24
-Controller connections guide 26
Part 3 –Troubleshooting and Warranty
-Troubleshooting 27
-Warranty 28
-Exceptions to limited warranty 29

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Part 1 –Before first time use
The bike has been 90% readily assembled for you. To save space in
the carton, it was packed with the front wheel, handlebars, pedals
and possibly the seat posts detached. If you are not familiar with
how to perform these fittings, we strongly recommend you seek
assistance of a professional bike service shop as damages caused by
wrong assembly is NOT covered by your warranty. A bike service
shop will also adjust your brakes and gears for you for best
performance.
On the other hand, if you choose to perform these tasks by
yourself, you will need the following tools:
1- 5mm hex key
2- 10mm wrench
3- Screw driver
4- Pump
Although your Cyclotricity bike has been thoroughly tested, it is
important that you perform some basic checks before first time
use. You are also recommended to perform these checks regularly
in the future to protect yourself and your Cyclotricity bike:
1- Check brakes and brake isolators are functioning properly.
2- Check all other nuts, bolts and fixings are properly
tightened, pay particular attention
to the motor fixings. You will
notice that there is an unusual
washer with a small axle around
the motor spindle (called torque

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washer). Make sure that the axle of the washer slides
inside the fork opening.
3- Check the handlebar is properly tightened.
4- Check that there are no apparent loose/exposed
connections between the electrical parts and the
controller.
5- Check tyres are inflated and not damaged (there is no
specific tyre pressure required, find out what best works
for your weight).
6- Make sure battery is fully charged.
7- Ensure the handlebar dashboard is on. You will need to
have the battery switch on, then pressing the on/off
button on the handlebar dashboard for this to happen.
Remember to turn the handlebar dashboard off when
stopped or walking the bike.
LCD dashboard
LED dashboard

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8- The bikes are equipped
with a speed sensor
consisting of two parts.
One part is attached to
a spoke on the front
wheel and is meant to
rotate freely with the
wheel. The other part is
stationary and is
attached to the fork. In
case it isn’t, make sure
you affix it to the fork using cable ties. Ensure it intersects
with the rotating part as close as possible without the two
parts touching each other.
If you performed this stage correctly, you should be able
to see your travel speed on the handlebar dashboard.
Battery care
1- The battery is detachable and comes with a key to lock it
in place. Please note that the battery lock is only meant to
prevent it from falling off during cycling and should not be
regarded as a security lock against theft. We recommend
you detach the battery and carry it with you whenever you
leave the bike in public places as it is the most expensive
part in your product to replace.
2- Before you use the battery for the first time it is best to
fully condition your battery. This is achieved by charging
your battery for 12 hours and then using the bike until the
battery is completely drained. Repeat this process at least

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three times. After this “conditioning” process, you can
leave the battery charging as and when you require.
3- The amount of capacity left on the battery can be checked
by pressing the button at the top of the battery. The
indicators on the battery will gradually turn green as the
battery is charging.
NOTE: One indicator on the battery will remain red no
matter how long you charge the battery for technical
reasons. This does not mean the battery is not fully
charged. To know whether or not the battery is fully
charged, please check the indicator on the actual charger.
4- The battery must be switched on while charging (however,
only switch it on after the charger has been securely
plugged in to avoid risk of short circuits).
5- If you are going to leave your battery uncharged for more
than eight weeks, it is best left half charged. You should
then re charge it every four weeks for two hours to keep it
in top condition.
6- Always remember that you use up to three times more
power when setting off under the thumb throttle. To
preserve the life of each charge always set off using pedal
assist.
7- Check the indicators on the actual battery to see how
much power you have left.
Please note that the indicators on the handlebar
dashboard do not necessarily show the amount of power
you have left, but the amount of load the battery is
experiencing at any one point. If the dashboard indicators
go under 2 levels, then this is a strong indication that you
ought to be pedalling more to take some of the load off

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the battery. This will improve the battery life cycle as
these bikes are designed to be pedalled.
8- Do not expose the bicycle or battery pack to fire, heat
sources, acid or alkaline substances.
9- For best results, always charge the battery at room
temperature.
10-Always make sure the battery is turned off before
detaching it.
11-If your battery is damaged or appears to be overheating
for any reason immediately return it to your retailer for
advice and a safety check.
12-Always dry the battery with a clean dry cloth after cycling
in the rain.
Charger
1- Red light on the charger means the battery is charging.
When the red light turns green, the battery is fully
charged. Please ignore the green light and carry on
charging for 12 hours for the first 3 charges to condition
your battery.
2- Always connect the charger to the battery before
connecting it to the mains.
3- Always disconnect the charger from the mains before
disconnecting the charger from the battery.
4- The battery must be switched on while charging (however,
only switch it on after the charger has been securely
plugged in to avoid risk of short circuits).
5- Do not leave the charger connected to the mains when
not in use.

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Water
Your electric bicycle is rain and splash resistant and can be used in
all weathers. The electrical components of the vehicle, such as
motor, battery, and controller, must not be submerged in water.
Maintenance
WARNING: Do not attempt to open the casings of the battery or
motor as it could be dangerous and all warranties will become void.
If you experience problems, refer to the troubleshooting guide in
this manual or ask your local dealer.
1- The brake leavers should lock the wheels when
compressed half way between their open position and
touching the handle bars. If not please adjust following the
instructions in this manual or seek assistance of a local
bike service shop.
Warning: Any replacement forks must have the same rake
and same tube inner diameter as the originally fitted to
the bicycle.
2- Disc brake pad wear and replacement. Remove the brake
pads and check them for wear. If the friction material is
less than 1mm thick then they need to be replaced. Rear
brake blocks must be replaced if the grooves are no longer
visible.
3- Every three months lubricate the brake lever pivots, the
gears and chain with light oil and the brake arm bushes
(not the brake blocks or disc pads) with a little grease.

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4- Once a year, have your dealer re-grease the headset
bearings, front wheel bearings and pedal bearings.
5- Wheel spokes should be adjusted after 300 miles riding.
Specifications
Battery range: 30-50km between charges depending on terrain,
weight of cyclists, frequent use of Throttle instead of PAS,
frequency of stops/starts, air pressure in tires etc.
Bottle Battery type: Lithium-ion 36V/9Ah
Pannier Battery type: Lithium-ion 36V/10Ah
Speed: 25km/h (15.5mph)
Motor type: High speed brushless geared hub motor
Motor power: 250W
Motor voltage: 36V
Frame material: Alloy 6061
Fork material: ZOOM alloy front fork
Derailleur: Shimano
Wheels: Alloy double walled

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Part 2 –Controls and equipment
In this section we will describe the functions and any specific
maintenance needed on all the main controls.
Battery
1- Your Cyclotricity bike comes with a key to lock
the battery in place. Please note that this key
is only meant for preventing the battery from
falling off during cycling and must not be
regarded as a security lock against them.
2- At the bottom of the battery lies an on/off
switch. This must be switched on for the
battery to provide power.
NOTE: The handlebar dashboard must also be
switched on for the bike to receive power from
the battery.
3- There is a wire leading to the controller which
must be plugged in at the bottom of the
battery for it to function. Make sure the wire is firmly
fastened to the battery.
Never plug or unplug the battery without switching it off
first (failure to do so constitute risk of short circuits).

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4- The battery can be charged either on or off the bike
through the charger input.
LCD Dashboard (This applies only to models with an LCD
handlebar dashboard)
1- The LCD has an on/off switch.
This must be switched on for
the bike to receive power.
2- If you leave it on without using
the throttle, the bike will start
giving you automatic
assistance as you pedal along.
3- You can use the UP/DOWN
buttons to increase/decrease the amount of assistance
you would like the bike to provide.
4- Switching the power off will transform your bike into a
normal push bike.
5- The LCD also provides other functions such as speed, time,
distance of your journey etc (see LCD instructions). To
achieve this, ensure that the speed sensor on the front
wheel intersects with a corresponding part on the fork as
it rotates. The two sensor parts must not touch each other
but should be positioned in a way to get as close to each
other as possible during the intersection.
6- Please note that the battery function on the LCD may not
necessarily show the amount of capacity left on the
battery, but the amount of load the battery is experiencing
at any one point. Decreasing battery levels on the
dashboard means you ought to be pedalling more as these
bikes are designed to be pedalled. We do not recommend

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you run on the throttle alone for long distances as this will
impact the performance and lifecycle of the battery.
7- The battery performs best with a payload less than 80Kg.
Heavier cyclists may notice the battery levels dropping on
the dashboard as the throttle is being used. This is an
indication that the battery is getting overloaded and,
therefore, sharing the load with some pedalling is strongly
recommended.
8- To see the actual capacity left on the battery, check the
indicators on the battery itself.
LCD Instructions and Setup
Display under common running conditions
Main view
-Battery indicator
-Trip time (TM)
-Level of assistance
-Current speed
-Trip distance (DST)
-6Km/h assistance power
mode (push aid)
Riding History Data View
-Odometer (ODO)

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-Maximum speed (MAX)
-Total trip time (TTM)
-Average speed (AVG)
Function of buttons
The LCD device comes with three buttons; the centre buttons is
market with SW, whiles the UP/DOWN buttons are marked with
arrows accordingly.
On/Off
-To switch the device on, press the SW button.
-To switch it off, press and hold the SW button (or the
device will automatically switch off when the bike is left
without use for 5 minutes).
Change level of assistance
-Under normal operating conditions, use the UP/DOWN
buttons to change the level of assistance. Level 1 being the
lowest, and 5 being the highest.
Illuminate screen
-Under normal operating conditions, press and hold the UP
button to have the screen illuminate for use in the dark.
Push aided mode
-It is possible to use the 6km/h assistance mode while
walking your bike. To do so, press and hold the DOWN
button, the push aided indicator will start flashing. The

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bike will run at no more than 6km/h as you walk the bike
along.
-Release the DOWN button to suspend this function.
Trip Data View
-To enter the history trip data view, press the SW button
once while the device is on. The ODO and TTM will appear.
-Press the UP/DOWN buttons to access the maximum
speed and average speed information.
-Press SW again to exit this view (or it will automatically
exit this view after 5 minutes of riding).
User Setup
You will need to configure the following functions on your device:
a. Maximum speed.
b. Wheel diameter (16”-28”).
c. Unit selection (Miles or Km, MPH or Km/h).
Setup
-Press the SW button to switch the device on.
-Press and hold both the UP and DOWN buttons at the
same time for 3 seconds. This will take you into the LCD
setup view.
-Your device will come pre-configured to a maximum of
25km/h (15.5mph) which is the maximum legal speed limit
for electric bikes in Europe. You can reduce this by
pressing the DOWN button if you wish.
-Having adjusted the maximum speed, press the SW button
to move on to the wheel diameter. Use the UP/DOWN

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button to set the correct diameter.
NOTE: If the wheel diameter is not configured properly,
the display will give you wrong outputs when it comes to
power, speed, time distance etc.
-Having adjusted the wheel diameter, press the SW button
to move on to the unit selection. Use the UP/DOWN
buttons to change between Km/h and Mph. The distance
units (miles or km) will be selected for you depending on
which speed unit you pick.
LED dashboard (This applies only to models with an LED
handlebar Dashboard)
1- The LED has an on/off switch.
This must be switched on for
the bike to receive power.
2- If you leave it on without
using the throttle, the bike will
start giving you automatic
assistance as you pedal along.
3- You can use the MODE
buttons to set the amount of assistance you would like the
bike to provide (LOW, MEDIUM, HIGH or OFF).
4- Setting the MODE to OFF will transform your bike into a
normal push bike.
5- The LED also provides a speed function (see LED setup). To
activate this, ensure that the speed sensor on the front
wheel intersects with a corresponding part on the fork as
it rotates. The two sensor parts must not touch each other
but should be positioned in a way to get as close to each
other as possible during the intersection.

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6- Please note that the battery indicators on the LED may not
necessarily show the amount of capacity left on the
battery, but the amount of load the battery is experiencing
at any one point. Decreasing battery levels on the
dashboard means you ought to be pedalling more. We do
not recommend you run on the throttle alone for long
distances as this will impact the performance and lifecycle
of the battery.
7- The battery performs best with a payload less than 80Kg.
Heavier cyclists may notice the battery levels dropping on
the dashboard as the throttle is being used. This is an
indication that the battery is getting overloaded and,
therefore, sharing the load with some pedalling is strongly
recommended.
8- To see the actual capacity left on the battery, check the
indicators on the battery itself.
LED Instructions and Setup
Function of buttons
On/Off
-To switch it the device on/off, press the on/off button (or
the device will automatically switch off when the bike is
left without use for 5 minutes).
Change level of assistance
-Under normal operating conditions, use the MODE button
to change the level of assistance.

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Push aided mode
-It is possible to use the 6km/h assistance mode while
walking your bike. To do so, press and hold the 6km/h
button, the push aided indicator will start flashing. The
bike will run at no more than 6km/h as you walk the bike
along.
-Release the 6km/h button to suspend this function.
User Setup
You will need to configure the following functions on your device:
d. Maximum speed.
e. Wheel diameter (12”-28”).
Speed Setup
-Press the on/off button to switch the device on.
-Press and hold both on/off and MODE buttons
simultaneously for 3-5 seconds. This will take you into the
LED setup state.
-Once you enter the setup state, the LOW indicator as well
as the speedometer indicators will flash. Press the on/off
or MODE buttons to increase/decrease the maximum
speed parameter (please note that 25km/h is the
maximum legal speed limit allowed on the road in the
UK/EU). Each light on the speedometer indicators equates
to 1km/h.
-You can save this setting and exit the setup state by
holding down the MODE button. Alternatively, you can

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stay on the setup state and move on to configuring the
wheel diameter by pressing the 6km/h button.
Wheel Diameter Setup
-Having adjusted the maximum speed and pressed the
6km/h button, you are now in the wheel diameter setup
state.
-You will notice that the MED indicator as well as the
speedometer indicators is flashing. Press on/off or MODE
to set the right size of your wheel:
The first of the speedometer lights corresponds
to a 12” wheel.
The second light corresponds to a 14” wheel.
Thereafter 16”, 18”, 20”, 22”, 24”, 26”, 700c and
28” in this order. I.e. the 10th light will correspond
with a 28” wheel.
-NOTE: Choosing the wrong wheel size will result in non-
accurate speed readings on your LED speedometer.
-Press and hold the MODE button to save your settings and
exit the setup state.
-NOTE: The LED will exit the setup state automatically if no
buttons have been pressed for more than 1 minute. In
which case, your settings will not be saved.

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Pedal Assistance System (PAS)
When you first ride your Cyclotricity bike you will notice that after
one turn of the pedals the motor will start working, assisting you
ride the bike by adding power to the front wheel, this is the
standard mode. To continue using this mode you must keep turning
the pedals. If you stop the motor will stop and the bike will slow to
a halt. If you start pedalling again after one turn the motor will start
again.
NOTE: When you increase the amount of assistance on the
handlebar dashboard, you will find that the battery range is
reduced.
Throttle
1- The throttle can be used independently to the PAS mode,
but the operation will vary depending on the country
where the bike is supplied. Bikes are set up to be legal in
the region in which they are supplied and will provide full
power (100%) independently of the PAS.
2- The independent use of the throttle, when available, will
enable you to use the throttle without pedalling.
3- The use of the throttle in PAS mode is legal in most
countries. Throttle in PAS mode enables you to turn up the
power to the motor as long as you are pedalling the bike,
if you stop pedalling the motor will stop too.

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Brakes levers
Your brakes levers are fitted with electric cut outs. This means no
power will reach the motor whenever the brakes are applied for
safety reasons.
Disc Brakes (This applies only to models with disc brakes)
Regularly inspect brake pads for wear. Replace disc brake pads that
are thinner than 1.0 mm.
Mechanical disc brakes offer several advantages over traditional
rim brakes better braking in wet, muddy or other adverse
conditions, less braking power fade over extended downhill braking
and the ability to continue braking even if
your rim becomes bent or distorted.
Adjust the pads and calipers
1- On the disc brake use a 5mm hex
key to adjust the stationary
caliper adjusting bolt. Adjust the
bolt so that there is 0.3mm
clearance between the stationary
(hub side) pad and the rotor.
2- Adjust the cable-adjuster bolt on
the caliper so that there is
0.3mm clearance between the
outside pad and the rotor.
Installing/removing pads