Cytech Comfort II User manual

Comfort II
User Manual
Comfort, the Intelligent Home System

18
Vacation Mode ..............................................
18
Day Mode ..................................................
17
Night Mode .................................................
17
Away Mode .................................................
17
Arming the Security System ................................
17
Section 2 The Security System ......................
16
About Firmware .............................................
16
EN50131 Compliance (Europe) ................................
15
Family Escape Planning .......................................
14
Fire Safety Audit ............................................
14
Fire Safety in the Home ......................................
14
Safety Instructions ..........................................
14
Test Regularly ..............................................
14
Important Notice ...........................................
12
Navigating the Voice Menu ...................................
12
Tips for Signing In on the Telephone ...........................
11
Program Menu ..............................................
11
By Remote Telephone ........................................
10
By Local Telephone ..........................................
10
By Keypad .................................................
10
Comfort Voice Menus .......................................
9
Trouble Conditions ...........................................
8
Sounds .....................................................
8
Volume Control ..............................................
8
Emergency Keys (2-key combinations) ...........................
7
Function Keys ................................................
6
One-Touch Buttons ...........................................
5
Indicators ...................................................
2
Getting to Know Your Keypad ...............................
1
Introduction to Comfort .....................................
1
Section 1 Getting Started ............................
Comfort II User Manual

33
0 - Erase Users .............................................
33
Adding and Removing Users ................................
32
Record Greeting Message .....................................
32
Greeting Message ...........................................
32
Section 5 The Answering Machine ...............
31
Home Control Menu by Telephone .........................
30
Keypad Shortcut to Home Control ..........................
30
Section 4 Home Control Menu .....................
29
Dial-out to Central Monitoring Station ......................
28
SMS (Short Message Service) ..............................
27
Dial-out to Voice Phone .....................................
26
Voice Station (User Menu 5) ..................................
26
Event log (F5, or User Menu 3,3) ..............................
26
Alarm History (User Menu 3,2) ................................
26
Alarm Verification ...........................................
26
Turning off the Alarm .......................................
26
Section 3 What To Do During An Alarm .........
25
Changing Date and Time ...................................
25
Recording an Alarm Message ...............................
24
Event Log ...................................................
23
Allowing Engineer Access ...................................
22
Programming Telephone Numbers .........................
21
Engineer Access Restriction ...................................
21
Sign In Tamper .............................................
21
Duress Code ................................................
21
Security Safeguards ........................................
20
Changing Your Code .......................................
20
Bypassing Zones ............................................
19
Security Off / Stop Alarm ...................................
19
Arming from the Telephone ...................................
18
Force-Arming ...............................................
Comfort II User Manual

50
Section 9 Testing Comfort ..........................
49
Disable Announcements on a Keypad ......................
49
Change Holidays ............................................
49
Change Date and Time .......................................
48
Section 8 Time Programs ............................
47
Remote Door Station .........................................
47
Keypad to Door Station ......................................
47
Local Telephone to Door Station ...............................
47
Door Station ................................................
46
Baby Monitor Intercom .....................................
46
Telephone to Keypad Intercom .............................
45
Keypad to Keypad Intercom ................................
45
Section 7 Intercom ....................................
42
Programming Reminder Messages .........................
42
Section 6 Reminder Messages .....................
40
Immediate Auto-Answer by # key ..............................
40
External Answering Machine/Fax Bypass ........................
39
Screening of Incoming Calls ...................................
39
New Message Forwarding .....................................
39
Auto-Erase of Saved Messages ................................
39
Advanced Features .........................................
38
Changing the Number of Rings for Auto-answer ...........
37
Deleting Messages ..........................................
37
Retrieving Messages from Mailboxes .......................
36
Common Mailbox ............................................
36
Erasing User Names .........................................
36
Recording User Names .......................................
35
User Names for Mailboxes ..................................
34
Recording a Memo Message ................................
34
2 - Delete User .............................................
34
1 - Add User ................................................
Comfort II User Manual

54
Erase One User .............................................
54
Erase All User Codes and Mailboxes ............................
54
Add User Code ..............................................
54
User Codes ..................................................
54
Activate a Fire Alarm .........................................
54
Activate a Panic Alarm .......................................
53
Enter Duress Code ...........................................
53
Erase Alarm Message ........................................
53
Hear Alarm Message .........................................
53
Record Alarm Message .......................................
53
Engineer Sign In Option ......................................
53
Change Pager Code (4 digits) .................................
53
Program Telephone Numbers ..................................
53
Do a Strobe Test ............................................
53
Do a Siren Test .............................................
53
Test the Backup Battery ......................................
53
Do a Dial Test ..............................................
52
Do Security Check (Walk Test) ................................
52
Listen to Alarm History .......................................
52
Listen To Event Log ..........................................
52
Silence a Trouble Alarm ......................................
52
Bypass Zones ...............................................
52
Remote Disarm .............................................
51
Arm Security System ........................................
51
Security System ............................................
51
Section 10 Comfort Menu Guide ...................
50
Strobe Test .................................................
50
Siren Test ..................................................
50
Dial Test ...................................................
50
Security Check ..............................................
50
Battery Check ..............................................
Comfort II User Manual

58
If I remotely arm to Away Mode, is Exit necessary? ...............
58
What if I have an external Answering Machine ...................
58
What if I have Call Forwarding on my telephone ..................
58
I have telephone services which use the * key ...................
57
Cannot Sign in using a Cellular Phone ..........................
57
Cannot Sign In on the Home Phone ............................
57
Keypad beeps when any key is pressed .........................
57
User Code Forgotten .........................................
57
Frequently Asked Questions / Tips .........................
57
General Support ............................................
57
Section 11 Getting Help .............................
56
Enabled/Disable Announcements on each Keypad ................
56
Change Date and Time ......................................
56
Miscellaneous Programming ................................
56
Control Appliances ...........................................
56
Home Control ...............................................
56
Change Recording Time Limits .................................
55
Change Number of Rings to Answer ............................
55
Screen Incoming Calls .......................................
55
Assign a Telephone to your Mailbox for Message Forwarding .......
55
Erase Saved Messages in your mailbox .........................
55
Hear Saved Messages ........................................
55
Erase User Name ............................................
55
Listen to User Name .........................................
55
Record User Name ...........................................
55
Erase the Greeting Message ...................................
54
Listen to the Greeting Message ................................
54
Record a Greeting Message ...................................
54
Record a Memo for a User ....................................
54
Answering Machine .........................................
54
Change User Code ...........................................
Comfort II User Manual

79
Hear Greeting Message (1,4) ..................................
79
Record Greeting Message (1,3) ................................
79
Record Time (1,2) ...........................................
78
Number of Rings (1,1) .......................................
78
Answering Machine Bypass (0) ................................
78
Answering Machine Settings (1) ............................
77
Section 13 Program Menu Reference ..............
75
Volume (7) ..................................................
74
Door Station (6) ............................................
74
Voice Station (5) ...........................................
73
Home Control (4) ...........................................
72
Siren Off (3,6) ..............................................
72
Bypass Zone (3,5) ...........................................
71
Test (3,4) ..................................................
69
Event Log (3,3) ............................................
68
Alarm History (3,2) .........................................
68
Change Sign-in code (3,0) ...................................
68
Security System Menu (3) ..................................
65
Answering Machine (2,6) .....................................
63
Reminder Messages (2,5) ....................................
63
Record Messages (2,4) ......................................
62
Erase Saved Messages (2,3) ..................................
62
Saved Messages (2,2) .......................................
62
New Messages (2,1) .........................................
62
Messages (2) ...............................................
61
Arm Security System (1) ...................................
60
User Voice Menu Flowchart .................................
60
Section 12 User Voice Menu Reference .........
59
ADSL Connection ............................................
58
Telephone Line Connections ...................................
58
Telephone Line/ADS
L
Issues ...............................
Comfort II User Manual

86
Time Programs (6) .........................................
86
Erase User (5,2) ............................................
85
Add User (5,1) ..............................................
85
Delete Mailboxes (5,0) .......................................
85
User Code (5) ...............................................
83
Change Phone Numbers (4) ................................
83
Siren Off (3,6) ..............................................
83
Alarm Message (3,5) .........................................
82
Engineer Sign-in Option (3,4) .................................
82
Pager Code (3,3) ...........................................
82
Voice Report (3,1) ...........................................
82
Security Settings (3) .......................................
81
Holiday (2,3) ...............................................
80
Change Time (2,2) ..........................................
80
Change Date (2,1) ...........................................
80
Change Date and Time (2) .................................
80
Erase Greeting Message (1,5) .................................
Comfort II User Manual

SECTION 1 GETTING STARTED
Welcome to the world of Comfort, the Intelligent Home System. Comfort
is a fully integrated Security and Home Automation System with a
sophisticated digital (tapeless) answering machine with 8 personal
mailboxes. Unlike other alarm and automation products, Comfort is also
fun to use, besides protecting your home and family day and night.
Please read this manual to find out how to take full advantage of this
unique system. Information on Comfort is available at
http://www.cytech.biz. You can also find FAQs, hints, troubleshooting
tips, and user support on the User Forums at
http://www.comfortforums.com.
The print version of the manual may not always have the latest
changes. Please download the latest version if necessary from
www.cytech.biz
Introduction to Comfort
yComfort is a state-of-the art, but easy-to-use Intruder alarm system
which not only warns of burglary and fire, but also lets you listen to
your home during alarms, monitors activity of elderly folks, informs you
at the office when your children return home, and can call any
combination of 8 telephones, pagers, Monitoring Stations, or SMS Text
messages (UCM/GSM required *) when different alarm situations arise.
yComfort talks to you in a clear human (not synthetic) voice, operated
through the Keypads, any phone in the premises or any outside phone,
through a comprehensive Voice menu system.
yComfort is an advanced tapeless Answering Machine with up to 8
personal mailboxes which even can call your pager or mobile phone
when a new message for your mailbox is recorded.
yComfort is a practical Home Automation System which allows you to
operate your lighting, HVAC or home or office appliances via telephone,
Time program, or when triggered by Events.
yComfort's Keypads with one-touch arming keys and short-cut keys
make it easy to operate the system, and double as intercoms for
communications within the premises.
yComfort’s Door Station (DP03) *intercom rings your home phones
when you are in the premises, and calls you on your mobile phone when
you are out, and even takes a message from visitors.
yComfort keypads can be used as a Baby Monitor
yComfort’s Reminder Messages can ring the phone or call your mobile
phone to remind you of regular events or even act as an alarm clock.
yComfort’s Time Programs can automatically switch off lights and
appliances or arm the security system or perform many other functions
at programmed times.
yComfort can be controlled from the RC01 handheld remote control *
or any universal learning remote control (eg Philips Pronto or Logitech
Harmony).
Comfort II User Manual
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