D2G TCHKSK43WH User manual

1
User Manual
D2G Item No.: TCHKSK43WH
Material Description: Indoor Landscape IR Touch Digital Kiosk

2
Contents
Features ...................................................................................................................................... 3
Safety Warnings and Precautions.................................................................................................. 3
Installation and Connection.......................................................................................................... 7
Packing List...............................................................................................................................7
Interfaces .................................................................................................................................7
Steps of Installation.................................................................................................................. 8
Remote Control............................................................................................................................. 9
Description of Basic Operation .....................................................................................................10
Power on/Standby .................................................................................................................. 10
About Home Screen.................................................................................................................10
Description ofWallpaper Switch .............................................................................................. 11
File Manager ...........................................................................................................................11
Local Settings.......................................................................................................................... 12
Status of Menu bar ................................................................................................................. 14
Slide Show APP Introduction ...................................................................................................... 15
Technical Specifications.............................................................................................................. 21
Cleaning and maintenance.......................................................................................................... 24
Troubleshooting......................................................................................................................... 23
Names and Contents ofToxic and Hazardous Substances orElements in the Product ................... 25

3
Features
1. Embedded with Android 5.1 smart operating system and unique UIdesign, bringing you a more
convenient operation and better visual experience.
2. Massive Internet application downloads support such functions aschatting, searching, learning,
shopping, and reading; e-mail system supports sync sending and receiving.
3. Support USB mouse and keyboard, realizing easy manipulation like acomputer.
4. Built-inWi-Fi module, high capacity memory andhigh capacity cache, making it smoother to watch
1080P HDmovies and play big games.
5. High-quality LCD screen as the display,noflicker,low radiation, greatly reducing eye fatigue,
eye protection, high brightness, high contrast, and wide viewing angle; ultra-fast response time
greatly reduces ghosting of fast moving images.
6. Progressive image processing and industry-leading motion compensation technology improve the
flickering and blurring in the edges ofmotion picture.
7. Dynamic contrast technology can significantly improve the clarity andcontrast of various screens.
8. Multi-channel USB interfaces, supporting HD media streaming.
9. Ultra-thin narrow bezel design.
Safety Warnings and Precautions
Thank you for purchasing the high-performance multi-functional LED backlight Digital Signage of our
Company. It is a very valuable product, which will give you a better visual experience. We have considered
the factors to ensure personal safety in product design, and have tested rigorously at the factory. However,
improper installation and use may result in electric shock and fire. In order to ensure safety use, extend the
life of the product and ensure the best performance of the machine, please read the following provisions
and labels carefully before using the product and conscientiously observe the following safety precautions.
Operating Instructions for Digital Signage
Note: Before using the product, please read the instructions carefully!
Do not attempt to disassemble this product. If the product does
not work properly, please contact your local dealer or the company.

4
Keep the instructions properly for reference.
Warning: May cause personal injury or death Caution: May cause damage or property loss
The operation is prohibited The operation must be executed
In the following cases
Power outage or instable voltage.
Abnormal sound or smell from the unit.
AC power cord is damaged.
Digital Signage is damaged due to drop, knock
or impact.

Any liquid or foreign matters fall into the
enclosure.
Turn off the Digital Signage immediately, pull out
the plug from the power outlet, and ask the
authorized personnel for maintenance timely.
If coal gas or other flammable gas leaks, do not pull out the plug of the LCD Digital Signage or other
electrical appliances; instead, turn off the gas valve immediately, and open the doors and windows quickly.
Do not use power supply other than AC 110V, 50Hz.
Cut off the power supply before connecting or disconnecting any cables.
Do not place the Digital Signage on any instable positions, or else it may be damaged or cause
fire.
Do not place the Digital Signage in the positions such as:
1.The environment subject to direct strong sunlight, moisture, extreme temperature or too
much dust;
2.The environment with flammable or explosive materials;
3.The environment with flammable or corrosive gases;
Do not use damaged or inappropriate power outlets, and ensure that the plugs and outlets
contact properly.
Warning

5
Do not let dust or metal deposits adhere to the plugs and outlets.
Do not damage the power cords:
1.Do not modify the power cords;
2.Do not place heavy objects on the power cords;
3.Keep the power cords away from heat source;
4.Do not pull the cord to remove the plug.
Do not connect too many plugs to one outlet in parallel, or else it may cause fire due to
excessive power consumption.
Do not approach the Digital Signage with open flame (e.g. a lighted candle), or else it may cause
electric shock or fire.
Do not put water filled container on the Digital Signage to avoid electric shock and fire due to
water drops or splashing.
Do not put any sharp objects, metal or liquid into the vents or let them touch the signal
terminals to avoid short circuit, product damage, and electric shock.
The openings in the enclosure are designed for ventilation and cooling, to ensure long time
reliable running of components inside the enclosure and prevent overheating. Do not block the
openings when place the unit.
Do not touch the plugs with wet fingers, or else it will cause electric shock.
Do not use the Digital Signage in stormy weather, especially when there is lightning; instead,
please disconnect the power and antenna plugs to avoid lightning strike.
Do not disassemble the Digital Signage without permission, or else it may cause electric shock or
fire. Please ask qualified technician for repair.

6
Do notletchildren climb onto the Digital Signage.
Keep thesmall parts away from children toprevent them from swallowing.
If the Digital Signage won’t be used for a long time, please turn itoff and pull out the power plug.
To adjust the position or angle of the Digital Signage, please disconnect all power cords and move
slowly toavoid falling.
Do not scratch orknock theLCD with hard object, ortwist and squeeze the LCD.
Do not turn on the unit immediately when itis moved from aplace with low temperature to high
temperature, orelse itwill cause condensation and malfunction.
Before cleaning the Digital Signage, please pull out the power plug; wipe with soft cloth; donot use
industrial chemicals; prevent foreign matters from entering the machine. Improper cleaning (such as
cleaning solution, water) may damage the product, erase the printed information, and even cause
damage ofthe components iffluid flows in, resulting inmachine failure.
If the unit displays the same screen for a long time orthe moving picture has fixed text oricon, itwill
leave ghosting on the screen and won’tdisappear when the unit isturned off; itisnormal and isn't
covered bythewarranty.
The power of the Digital Signage can becutoff by pulling out the plug.
If the LCD screen ruptures and the liquid splashes onthe skin, please rinse for 15 minutes with clean
water immediately, and consult your doctor.
Tocarry the Digital Signage with hands, please grab the corners and hold the bottom; donot apply
pressure on the panel.
Use the Digital Signage properly: Use inproper lighting conditions; insufficient lighting or long time
watching will impair your eyesight.
When the plug orcoupler isused asdisconnection device, itshould be easy to operate the device.
Insert theplug into the outlet properly, orelse it may cause sparks and fire.
The technical specifications printed herein and on the packaging aresubject tochange without prior
notice. The Manual may beslightly different from actual operation, and the latter is applicable.
Caution

7
Name Name
1 Digital Signage 1 Power Cord 
1 Remote Control 1 Cleaning Kit 
1 Operation Manual 2 Keys 
Note:
Contact local dealer if you have questions about the operation, debugging and connection of the unit; if
the unit doesn’t work normally, please cut off the power immediately and consult the dealer. The unit is
class-A product, which may cause radio interference in living environment. In this case, please take
feasible measures, and use power plug as the disconnection device.
Interfaces
1. HDMI input; 2.USB interface; 3.RJ45 interface; 4.Power port; 5.Rocker switch button;
Note: Please pull out the power plug before installing or disassembling the unit!
Remark: The interfaces depend onthe model.
Installation and Connection
Packing List

8
(Fig. 1) (Fig. 2)
(Fig. 3) (Fig. 4)
1. Remove the wooden frame as shown in Fig. 2;
2. Lift out the unit ,then remove EPE as shown in Fig. 3;
Steps of Installation

Remote Control
Installing batteries for the remote control:
Remove the battery cover, and insert two AAA batteries (1.5V). Ensure that the battery polarity
matches the “+”/“-” marks in the battery compartment of the remote control.
Precautions for using the remote control:
Aim the remote control at the receiver window. Do not place any object between the remote
control and the receiver window to avoid interference with the normal operation.
Keep the remote control away from violent vibration. In addition, do not set or place the
remote control in direct sunlight, or else the remote control may be deformed by heat.
The remote control may be invalid when the receiver window of the unit is in direct sunlight or
strong lighting; in this case, please adjust the angle of the lighting or the unit, or approach the
receiver window to use it.
The distance of remote control will be shortened if the battery voltage is insufficient; in this
case, please replace with new batteries; if the remote control won’t be used for a long time or
the batteries are run out, please take out the batteries to avoid corrosion due to battery
leakage, which will damage the remote control.
Do not use batteries of different types or mix new batteries with old ones. Always replace the
batteries in pairs.
Do not put the batteries in fire, or charge or disassemble them, or charge, short circuit,
disassemble, heat or burn used batteries. Please dispose of waste batteries in accordance with
local environmental regulations. Do not expose the batteries in overheated environments such
as sunlight and fire.
Description of remote control buttons
Note: Press the SETUP button in the main
interface to call out the OSD menu
. After
exiting the playback mode by pressing the
STOP button, the playback will start according
to the schedule next time.
Remark: The real appearance of the remote
control may be different from the picture,
please refer to the actual product.
Button Function
POWER ( ) Power switch
MENU To show the main menu
SETUP To set up OSD menu
SOURCE To show the Source menu
/Play programs; confirm selection
▲To move the cursor up
▼To move the cursor down
◄To move the cursor left
►To move the cursor right
Previous program
Next program
Stop playing and return to the main interface
Mute
Turn up the volume
Turn down the volume
HDMI Select HDMI device as the source
VGA Select VGA device as the source
9
Back

Description of Basic Operation
Power on/Standby
Insert the power plug into the outlet. IftheDigital Signage has the switch button “I”,turn it on; if
you press the switch button “O”,the Digital Signage enters standby state.
In power onstate, enter “System Assistant” and press the “ ” button onthe remote control, and
the Digital Signage enters standby state.
About Home Screen
Description of Icons
Icon Function
Main applications
Back
Home page
Background applications
Sound -
Sound +
10

Description of Basic Operation
File Manager
1. Tap the Main Apps button in the Home page to enter the “APPS” menu interface (Fig. 2);
2. Tap the “Explorer” icon in the “APPS” menu interface (Fig. 2) and enter “Explorer” menu (Fig. 3);
3. Tap options in the “Explorer” menu to read the files from different devices.
Fig. 1 Fig. 2
Fig. 3
11
Description of Wallpaper Switch
As shown onthe right, tap and hold inthe blank space toenter wallpaper switch interface,
and select the wallpaper from different sources.

erface (shown on the right)
12
Description of Settings I
Fig. 1
Fig. 2
Fig. 3
Local Settings
1. Tap the Main Apps button
2. Tap the “Settings” icon in the “APPS” menu interface (Fig. 2) and enter “Wi-Fi” menu (Fig. 3);
3. Tap options in the “Wi-Fi” menu and set up different options.
in the Home page to enter the “APPS”menu interface (Fig. 2);

13
Description of Settings Interface (shown on the right)

Fig. 2
Fig. 3
Fig. 1
1. Step1: Click the setting (Fig. 1)
2. Step2: At the setting menu click the display menu (Fig. 2)
3. Step3: At the display setting menu unselect the display navigation check
box (Fig. 3)
Status of Menu bar
14

15
Slide Show APP Introduction
How to upload media files
：
Step1: Open the Android launcher screen and click the explorer app
Step2: Go to the USB storage menu click the USB storage button

Step3: At the USB storage menu select the media files which you want to copy to the media folder
click the edit button, the pop menu will show then click the Copy button
Step4: Click HOME button and go to the NAND FLASH menu you will see the media folder, open it
16

Step5: At the media folder click the edit button at the top of the screen the pop menu will show and
click the Paste command button the files will start copy to the media folder
Step6: Exit the Explorer app and go to the launcher screen run the Slide Show app to display the
media files
17

18
Step 7: Select the time you would like each picture to be on the screen for by dragging the bar to the
desired time. Select how you would like the images to display. Select the desired transition effect between
pictures.
Step 8:Select Play and your slide show will begin playing

19
How to Delete the media files:
Step1: Open the Android launcher screen and click the explorer app
Step2: Click home button and go to the NAND FLASH menu you will see the media folder open it

Step3: At the media folder select the media files which you want to delete and click the edit button
at the top of the screen the pop menu will show and click the Delete command button the files will
be deleted
20