Dahua Technology IVSS Series User manual

IVSS
User's Manual
ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD. V5.0.2

User's Manual
I
Foreword
General
This manual introduces the installation, functions and operations of the intelligent video surveillance
server (hereinafter referred to as "the Device" or "IVSS"). Read carefully before using the device, and
keep the manual safe for future reference.
Models
Number of
HDDs
Models
8 DHI-IVSS7008; DHI-IVSS7008-M; DHI-IVSS7108-M
12 DHI-IVSS7012; DHI-IVSS7012-M; DHI-IVSS7112-M
16 DHI-IVSS7016; DHI-IVSS7016D; DHI-IVSS7016DR; DHI-IVSS7116; DHI-
IVSS7116DR; DHI-IVSS7016-M; DHI-IVSS7016DR-M
24 DHI-IVSS7024; DHI-IVSS7024D; DHI-IVSS7024DR; DHI-IVSS7124; DHI-
IVSS7024DR; DHI-IVSS7024-M; DHI-IVSS7024DR-M
Refer to the interface of each model for function details.
●In the model name, R indicates that the model has redundant power.
●In the model name, D indicates that the model has an LCD screen.
Safety Instruction
The following signal words might appear in the manual.
Signal Words
Meaning
Indicates a high potential hazard which, if not avoided, will result in
death or serious injury.
Indicates a medium or low potential hazard which, if not avoided,
could result in slight or moderate injury.
Indicates a potential risk which, if not avoided, could result in
property damage, data loss, reductions in performance, or
unpredictable results.
Provides methods to help you solve a problem or save time.
Provides additional information as a supplement to the text.
Revision History
Version
Revision Content
Release Time
V5.0.2 Updated IVS description. May 2022
V5.0.1 ●Added anti-corrosion descriptions.
●Updated ANPR description. March 2022

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Version
Revision Content
Release Time
V5.0.0
●Added the talk function on the view
window.
●Added the audio and light alarm.
●Deleted the strategy of shortcut RAID
creation.
October 2021
V4.0.0
●Added 1:1 face recognition.
●Added one-click disarming.
●Added SSD health detection.
●Added related search of face images and
human body images.
●Added entries frequency.
June 2021
V3.3.0
●Added HDD installation introduction to
the 8-HDD series.
●Added IVSS-M series.
December 2020
V3.2.0
●Added passerby database.
●Added IVS model switch
●Added algorithm version in the device list.
●Added Re-extract Eigenvector Again.
●Optimized people-counting, call alarm
and smoking alarm.
November 2020
V3.0.4
●Optimized storage and recording
configuration.
●Added PTZ settings.
●Added call detection and smoking
detection.
July 2020
V3.0.3 Added IVSS7116, IVSS7116DR, IVSS7124 and
IVSS7124DR. April 2020
V3.0.1 Added crowd distribution, and data security
notes. December 2019
V3.0.0
●Added search by image, cluster, and
fisheye dewarp.
●Updated chapters including intelligent
operation and device management
according to the new device version.
December 2019
V2.1.0
●Added video metadata, vehicle
recognition, and vehicle comparison
functions.
●Updated the intelligent operation
chapter.
June 2019
V2.0.1 Added attention in important safeguards and
warnings. January 2019
V2.0.0 Updated figures of 16-HDD series IVSS. December 2018
V1.0.0 First release. November 2018

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III
Privacy Protection Notice
As the device user or data controller, you might collect the personal data of others such as their face,
fingerprints, and license plate number. You need to be in compliance with your local privacy
protection laws and regulations to protect the legitimate rights and interests of other people by
implementing measures which include but are not limited: Providing clear and visible identification
to inform people of the existence of the surveillance area and provide required contact information.
About the Manual
●The manual is for reference only. Slight differences might be found between the manual and the
product.
●We are not liable for losses incurred due to operating the product in ways that are not in
compliance with the manual.
●The manual will be updated according to the latest laws and regulations of related jurisdictions.
For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or visit
our official website. The manual is for reference only. Slight differences might be found between
the electronic version and the paper version.
●All designs and software are subject to change without prior written notice. Product updates
might result in some differences appearing between the actual product and the manual. Please
contact customer service for the latest program and supplementary documentation.
●There might be errors in the print or deviations in the description of the functions, operations
and technical data. If there is any doubt or dispute, we reserve the right of final explanation.
●Upgrade the reader software or try other mainstream reader software if the manual (in PDF
format) cannot be opened.
●All trademarks, registered trademarks and company names in the manual are properties of their
respective owners.
●Please visit our website, contact the supplier or customer service if any problems occur while
using the device.
●If there is any uncertainty or controversy, we reserve the right of final explanation.
Icons and Buttons
Icon/Button
Description
After you have entered password, click the icon, you can see the
password is displayed in letters and number. Release mouse or move
pointer to other places, the password is displayed in the form of
black dots.
Add icon. Click the icon, system can display the hidden
APPLICATIONS
window. You can view or open the applications.
Help information. Point to the icon, device can display help
information.
/ /
Display or hide icon. Click the icon to display the hidden menu. Now
the icon is shown as / / . Click / / again to hide the
menu items.
Check the box. You can select multiple menu items at the same time.
means selected.

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IV
Icon/Button
Description
Check the box to select one menu item, means selected.
Drop-down box. Click the box to view the drop-down menu.
Enable icon.
●: Disabled.
●: Enabled
●: The function cannot be enabled.
●: The function cannot be disabled.
Click to clear all search criteria settings.
Page switch.
●/ : Page up/page down.
●/ : Go to the first page or the last page.
Filter icon. Click the icon to set filter criteria.
Select icon. Click the icon, the system displays a checkbox, so you
can select multiple objects.
Search column. Enter key words, click to search the
corresponding information.
Text column. Enter number, letter, symbol and so on.
Close button. Click the icon to close the window.

User's Manual
V
Important Safeguards and Warnings
This section introduces content covering the proper handling of the Device, hazard prevention, and
prevention of property damage. Read carefully before using the Device, comply with the guidelines
when using it, and keep the manual safe for future reference.
Operation Requirements
●This is a class A product. In a domestic environment this may cause radio interference in which
case you may be required to take adequate measures.
●The Device is heavy and needs to be carried by several persons together to avoid personal
injuries.
●Check whether the power supply is correct before use.
●Do not unplug the power cord on the side of the Device while the adapter is powered on.
●Operate the Device within the rated range of power input and output.
●Use the Device under allowed humidity and temperature conditions.
●Do not drop or splash liquid onto the Device, and make sure that there is no object filled with
liquid on the Device to prevent liquid from flowing into it.
●Do not disassemble the Device without professional instruction.
●Your configurations will be lost after performing a factory reset. Please be advised.
●Do not restart, shut down or disconnect the power to the Device during an update.
◇Make sure the update file is correct because an incorrect file can result in a Device error
occurring.
◇The system cannot upgrade different types of AI modules at the same time.
●Do not frequently turn on/off the Device. Otherwise, the product life might be shortened.
●Back up important data on a regular basis when using the Device.
●Operating temperature: 0 °C to 45 °C (32 °F to 113 °F).
●Salt pray in the operating environment of the device might corrode its electronic components
and cables. To ensure the normal operation of the device and prolong its service life, use the
device in an indoor environment that is 3 kilometers away from the sea.
Installation Requirements
●Do not connect the power adapter to the Device while the adapter is powered on.
●Strictly comply with the local electric safety code and standards. Make sure the ambient voltage
is stable and meets the power supply requirements of the Device.
●Do not expose the battery to environments with extremely low air pressure, or extremely high or
low temperatures. Also, it is strictly prohibited for the battery to be thrown into a fire or furnace,
and to cut or put mechanical pressure on the battery. This is to avoid the risk of fire and
explosion.
●Use the standard power adapter or cabinet power supply. We will assume no responsibility for

User's Manual
VI
any injuries or damages caused by the use of a nonstandard power adapter.
●Do not place the Device in a place exposed to sunlight or near heat sources.
●Keep the Device away from dampness, dust, and soot.
●Put the Device in a well-ventilated place, and do not block its ventilation.
●Install the server on a stable surface to prevent it from falling.
●The power supply must conform to the requirements of ES1 in IEC 62368-1 standard and be no
higher than PS2. Note that the power supply requirements are subject to the Device label.
●The Device is a class I electrical appliance. Make sure that the power supply of the Device is
connected to a power socket with protective earthing.
●Use power cords that conform to your local requirements, and are rated specifications.
●Before connecting the power supply, make sure the input voltage matches the server power
requirement.
●When installing the Device, make sure that the power plug and appliance coupler can be easily
reached to cut off power.
●Install the server in an area that only professionals can access.
●Extra protection is necessary for the Device casing to reduce the transient voltage to the defined
range.
●If you did not push the HDD box to the bottom, then do not close the handle to avoid damage to
the HDD slot.
●Install the Device near a power socket for emergency disconnect.
●It is prohibited for non-professionals and unauthorized personnel to open the Device casing.
●Affix the Device securely to the building before use.
Maintenance Requirements
●Make sure to use the same model when replacing the battery to avoid fire or explosion. Dispose
the battery strictly according to the instructions on it.
●Power off the Device before maintenance.
●AI module does not support hot plug. If you need to install or replace the AI module, unplug the
Device power cord first. Otherwise, it will lead to file damage on the AI module.
●The Device casing provides protection for internal components. Use a screwdriver to loosen the
screws before detaching the casing. Make sure to put the casing back on and secure it in its
original place before powering on and using the Device.
●It is prohibited for non-professionals and unauthorized personnel to open the Device casing.
●The appliance coupler is a disconnection Device. Keep it at a convenient angle when using it.
Before repairing or performing maintenance on the Device, first disconnect the appliance
coupler.
Transportation Requirements
Transport the Device under allowed humidity and temperature conditions.

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Storage Requirements
Store the Device under allowed humidity and temperature conditions.

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Table of Contents
Foreword.........................................................................................................................................................................................................I
Important Safeguards and Warnings..............................................................................................................................................V
1 Overview ...................................................................................................................................................................................................1
1.1 Introduction..................................................................................................................................................................................1
1.2 Login Mode...................................................................................................................................................................................1
2 The Grand Tour......................................................................................................................................................................................2
2.1 8-HDD Series.................................................................................................................................................................................2
2.1.1 Front Panel .........................................................................................................................................................................2
2.1.2 Rear Panel............................................................................................................................................................................3
2.1.3 Dimensions.........................................................................................................................................................................5
2.2 12-HDD Series..............................................................................................................................................................................5
2.2.1 Front Panel .........................................................................................................................................................................5
2.2.2 Rear Panel............................................................................................................................................................................6
2.2.3 Dimensions.........................................................................................................................................................................9
2.3 16-HDD Series..............................................................................................................................................................................9
2.3.1 Front Panel .........................................................................................................................................................................9
2.3.2 Rear Panel..........................................................................................................................................................................11
2.3.3 Dimensions.......................................................................................................................................................................15
2.4 24-HDD Series............................................................................................................................................................................16
2.4.1 Front Panel .......................................................................................................................................................................16
2.4.2 Rear Panel..........................................................................................................................................................................17
2.4.3 Dimensions.......................................................................................................................................................................21
3 Hardware Installation .......................................................................................................................................................................23
3.1 Installation Flow .......................................................................................................................................................................23
3.2 Unpacking the Box ..................................................................................................................................................................23
3.3 HDD Installation........................................................................................................................................................................24
3.3.1 8-HDD Series....................................................................................................................................................................24
3.3.2 12-HDD Series .................................................................................................................................................................26
3.3.3 16/24-HDD Series ..........................................................................................................................................................27
3.4 Cable Connection.....................................................................................................................................................................28
3.4.1 Alarm Connection.........................................................................................................................................................29
3.4.1.1 Connection ............................................................................................................................................................29
3.4.1.2 Alarm Port ..............................................................................................................................................................30
3.4.1.3 Alarm Input............................................................................................................................................................31
3.4.1.4 Alarm Output........................................................................................................................................................32

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3.4.2 Connection Diagram....................................................................................................................................................33
4 Starting the Device ............................................................................................................................................................................34
5 Initial Settings.......................................................................................................................................................................................35
5.1 Initializing Device.....................................................................................................................................................................35
5.2 Quick Settings............................................................................................................................................................................37
5.2.1 Configuring IP Address...............................................................................................................................................37
5.2.2 Configuring P2P Settings ..........................................................................................................................................39
5.3 Login...............................................................................................................................................................................................40
5.3.1 Logging in to PCAPP Client......................................................................................................................................40
5.3.2 Logging in to Local Interface...................................................................................................................................42
5.3.2.1 Preparation............................................................................................................................................................43
5.3.2.2 Operation Steps...................................................................................................................................................43
5.3.3 Logging in to Web Interface....................................................................................................................................43
5.4 Configuring Remote Device................................................................................................................................................44
5.4.1 Initializing Remote Device........................................................................................................................................44
5.4.2 Adding Remote Device...............................................................................................................................................48
5.4.2.1 Smart Add...............................................................................................................................................................48
5.4.2.2 Manual Add ...........................................................................................................................................................51
5.4.2.3 RTSP...........................................................................................................................................................................53
5.4.2.4 Batch Add...............................................................................................................................................................54
6 AI Operations........................................................................................................................................................................................57
6.1 Overview.......................................................................................................................................................................................57
6.2 Face Detection...........................................................................................................................................................................58
6.2.1 Enabling AI Plan.............................................................................................................................................................58
6.2.2 Configuring Face Detection.....................................................................................................................................58
6.2.3 Live View of Face Detection.....................................................................................................................................60
6.2.3.1 Setting AI Display ...............................................................................................................................................60
6.2.3.2 Live View.................................................................................................................................................................61
6.2.3.3 Face Records .........................................................................................................................................................62
6.2.4 Face Search.......................................................................................................................................................................63
6.2.4.1 Searching by Property......................................................................................................................................63
6.2.4.2 Searching by Image...........................................................................................................................................66
6.2.4.2.1 Searching Devices....................................................................................................................................66
6.2.4.2.2 Searching Face Database.....................................................................................................................69
6.2.4.2.3 Searching Task Lists................................................................................................................................70
6.2.4.3 Exporting Face Records...................................................................................................................................71
6.3 Face Recognition......................................................................................................................................................................73
6.3.1 Configuration Modes...................................................................................................................................................73

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6.3.2 Face Recognition by Camera...................................................................................................................................73
6.3.2.1 Configuration Procedure ................................................................................................................................73
6.3.2.2 Enabling AI Plan ..................................................................................................................................................73
6.3.2.3 Configuring Remote Face Database..........................................................................................................73
6.3.2.3.1 Creating Face Database for Remote Devices .............................................................................73
6.3.2.3.2 Adding Face Images for Remote Devices.....................................................................................75
6.3.2.4 Configuring Face Recognition (by Camera) ..........................................................................................78
6.3.2.5 Live View of Face Recognition .....................................................................................................................79
6.3.2.5.1 Setting AI Display.....................................................................................................................................79
6.3.2.5.2 Live View ......................................................................................................................................................80
6.3.2.5.3 Face Total.....................................................................................................................................................81
6.3.2.6 Face Search............................................................................................................................................................82
6.3.2.6.1 Searching by Property...........................................................................................................................82
6.3.2.6.2 Searching by Property...........................................................................................................................84
6.3.2.6.3 Searching by Image ................................................................................................................................84
6.3.2.6.4 Exporting Face Records ........................................................................................................................84
6.3.2.6.5 1:1 Face Recognition..............................................................................................................................84
6.3.3 Face Detection by Camera + Face Recognition by Device .......................................................................85
6.3.3.1 Configuration Procedure ................................................................................................................................85
6.3.3.2 Enabling AI Plan ..................................................................................................................................................85
6.3.3.3 Configuring Face Detection (by Camera) ...............................................................................................85
6.3.3.4 Configuring Device Face Database............................................................................................................87
6.3.3.4.1 Creating Human Face Database .......................................................................................................87
6.3.3.4.2 Exporting Face Database .....................................................................................................................88
6.3.3.4.3 Adding Face Image .................................................................................................................................89
6.3.3.4.4 Creating Passerby Database...............................................................................................................94
6.3.3.4.5 Human Face Abstract.............................................................................................................................96
6.3.3.4.6 Managing Face Pictures........................................................................................................................97
6.3.3.5 Configuring Face Recognition (by Device) ............................................................................................98
6.3.3.6 Live View..............................................................................................................................................................100
6.3.3.7 Face Search.........................................................................................................................................................100
6.3.4 Face Recognition by Camera + Face Recognition by Device................................................................100
6.3.4.1 Configuration procedure.............................................................................................................................100
6.3.4.2 Enabling AI Plan ...............................................................................................................................................101
6.3.4.3 Configuring Face Recognition (by Camera) .......................................................................................101
6.3.4.4 Configuring Device Face Database.........................................................................................................101
6.3.4.5 Configuring Face Recognition (by Device) .........................................................................................101
6.3.4.6 Live View..............................................................................................................................................................101

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6.3.4.7 Face Search.........................................................................................................................................................101
6.3.5 Face Detection by Device + Face Recognition by Device......................................................................101
6.3.5.1 Configuration Procedure .............................................................................................................................101
6.3.5.2 Configuring Face Detection (by Device)..............................................................................................101
6.3.5.3 Configuring Device Face Database.........................................................................................................103
6.3.5.4 Configuring Face Recognition (by Device) .........................................................................................103
6.3.5.5 Live View..............................................................................................................................................................103
6.3.5.6 Face Search.........................................................................................................................................................103
6.3.6 Video Metadata + Face Recognition by Device...........................................................................................103
6.3.6.1 Configuration Procedure .............................................................................................................................103
6.3.6.2 Enabling AI Plan ...............................................................................................................................................104
6.3.6.3 Configuring Video Metadata......................................................................................................................104
6.3.6.4 Configuring Face Recognition (by Device) .........................................................................................104
6.3.6.5 Live View..............................................................................................................................................................104
6.3.6.6 Face Search.........................................................................................................................................................104
6.4 People Counting.................................................................................................................................................................... 104
6.4.1 Enabling AI Plan..........................................................................................................................................................104
6.4.2 Configuring People Counting..............................................................................................................................105
6.4.3 Configuring In Area No............................................................................................................................................106
6.4.4 Configuring Queuing Detection.........................................................................................................................107
6.4.5 Live View.........................................................................................................................................................................108
6.4.6 Viewing AI Report.......................................................................................................................................................109
6.5 Video Metadata......................................................................................................................................................................111
6.5.1 Enabling AI Plan..........................................................................................................................................................111
6.5.2 Configuring Video Metadata ................................................................................................................................111
6.5.3 Live View of Video Metadata ................................................................................................................................113
6.5.3.1 Setting AI Display ............................................................................................................................................113
6.5.3.2 Live View..............................................................................................................................................................114
6.5.3.3 Detection Statistics.........................................................................................................................................115
6.5.3.3.1 Human........................................................................................................................................................115
6.5.3.3.2 Motor Vehicle..........................................................................................................................................116
6.5.3.3.3 Non-motor Vehicle...............................................................................................................................116
6.5.4 AI Search.........................................................................................................................................................................117
6.5.4.1 Human Search................................................................................................................................................... 117
6.5.4.1.1 Searching by Property........................................................................................................................117
6.5.4.1.2 Searching by Image .............................................................................................................................120
6.5.4.2 Vehicle Search...................................................................................................................................................125
6.5.4.3 Non-motor Vehicle Search..........................................................................................................................127

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6.6 IVS.................................................................................................................................................................................................129
6.6.1 Enabling AI Plan..........................................................................................................................................................129
6.6.2 Configuring IVS............................................................................................................................................................129
6.6.2.1 Switching IVS Model.......................................................................................................................................129
6.6.2.2 Global Configuration .....................................................................................................................................129
6.6.2.3 Rule Configuration..........................................................................................................................................130
6.6.3 Live View of IVS ...........................................................................................................................................................134
6.6.3.1 Setting AI Display ............................................................................................................................................134
6.6.3.2 Live View..............................................................................................................................................................136
6.6.3.3 Detection Statistics.........................................................................................................................................136
6.6.4 IVS Search.......................................................................................................................................................................137
6.7 Vehicle Recognition.............................................................................................................................................................138
6.7.1 Enabling AI Plan..........................................................................................................................................................138
6.7.2 Setting Vehicle Recognition..................................................................................................................................138
6.7.3 Live View of Vehicle Recognition .......................................................................................................................139
6.7.3.1 Setting AI Display ............................................................................................................................................139
6.7.3.2 Live View..............................................................................................................................................................140
6.7.3.3 Detection Statistics.........................................................................................................................................141
6.7.4 Searching for Detection Information ...............................................................................................................142
6.8 ANPR............................................................................................................................................................................................142
6.8.1 Procedure....................................................................................................................................................................... 142
6.8.2 Setting Vehicle Detection ......................................................................................................................................142
6.8.3 Configuring Vehicle Database .............................................................................................................................142
6.8.3.1 Creating Vehicle Database..........................................................................................................................142
6.8.3.2 Registering Vehicle Information ..............................................................................................................144
6.8.3.2.1 Manual Add..............................................................................................................................................144
6.8.3.2.2 Batch Import............................................................................................................................................145
6.8.3.2.3 Adding from Detection Results......................................................................................................147
6.8.3.3 Managing Vehicle Information .................................................................................................................147
6.8.3.3.1 Editing Vehicle Information.............................................................................................................148
6.8.3.3.2 Copying Vehicle Information..........................................................................................................148
6.8.3.3.3 Deleting Vehicle Information..........................................................................................................149
6.8.4 Configuring Number Plate Comparison..........................................................................................................149
6.8.5 Live View of ANPR ......................................................................................................................................................150
6.8.5.1 Setting AI Display ............................................................................................................................................150
6.8.5.2 Live View..............................................................................................................................................................151
6.8.5.3 Detection Statistics.........................................................................................................................................152
6.8.6 AI Search.........................................................................................................................................................................153

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6.8.6.1 Searching by Property................................................................................................................................... 153
6.8.6.2 Searching by Database .................................................................................................................................155
6.9 Crowd Distribution Map ....................................................................................................................................................156
6.9.1 Enabling AI Plan..........................................................................................................................................................157
6.9.2 Configuring Crowd Distribution Map...............................................................................................................157
6.9.2.1 Global Configuration .....................................................................................................................................157
6.9.2.2 Rule Configuration..........................................................................................................................................157
6.9.3 Live View of Crowd Distribution.........................................................................................................................158
6.10 Call Alarm ...............................................................................................................................................................................159
6.10.1 Enabling AI Plan........................................................................................................................................................159
6.10.2 Configuring Call Alarm..........................................................................................................................................159
6.10.3 Live View of Call Alarm..........................................................................................................................................160
6.10.4 Call Alarm Search.....................................................................................................................................................161
6.11 Smoking Alarm ....................................................................................................................................................................162
6.11.1 Enabling AI Plan........................................................................................................................................................163
6.11.2 Configuring Smoking Alarm...............................................................................................................................163
6.11.3 Live View of Smoking Alarm...............................................................................................................................164
7 General Operations.........................................................................................................................................................................165
7.1 Live and Monitor ...................................................................................................................................................................165
7.1.1 View Management.....................................................................................................................................................166
7.1.1.1 View Group .........................................................................................................................................................167
7.1.1.1.1 Creating View Group...........................................................................................................................167
7.1.1.1.2 Operation..................................................................................................................................................168
7.1.1.2 View........................................................................................................................................................................169
7.1.1.2.1 Creating View..........................................................................................................................................169
7.1.1.2.2 Editing View.............................................................................................................................................172
7.1.1.2.3 Enabling view..........................................................................................................................................173
7.1.1.3 View Window.....................................................................................................................................................175
7.1.1.3.1 Task Column ............................................................................................................................................175
7.1.1.3.2 Shortcut Menu........................................................................................................................................177
7.1.1.3.3 Digital Zoom............................................................................................................................................178
7.1.1.3.4 Searching by Image .............................................................................................................................179
7.1.1.3.5 Fisheye Dewarp......................................................................................................................................179
7.1.1.3.6 Smart Tracking .......................................................................................................................................181
7.1.1.3.7 Thermal......................................................................................................................................................181
7.1.1.3.8 Talk...............................................................................................................................................................182
7.1.2 Resources Pool.............................................................................................................................................................183
7.1.3 PTZ.....................................................................................................................................................................................184

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7.1.3.1 PTZ Menu Settings..........................................................................................................................................186
7.1.3.2 Configuring PTZ Functions.........................................................................................................................187
7.1.3.2.1 Setting a Preset......................................................................................................................................187
7.1.3.2.2 Setting a Cruise......................................................................................................................................189
7.1.3.2.3 Setting a Pattern....................................................................................................................................189
7.1.3.2.4 Setting Linear Scanning.....................................................................................................................190
7.1.3.2.5 Enabling Auxiliary Functions........................................................................................................... 191
7.2 Recorded Files.........................................................................................................................................................................191
7.2.1 Playing Back Recorded Video...............................................................................................................................191
7.2.2 Clipping Recorded Video........................................................................................................................................196
7.2.3 Playing Back Snapshots...........................................................................................................................................197
7.2.4 Exporting File...............................................................................................................................................................200
7.2.5 Video Tag........................................................................................................................................................................ 202
7.2.6 Locking Files .................................................................................................................................................................203
7.3 File Management ..................................................................................................................................................................203
7.3.1 Face Management......................................................................................................................................................203
7.3.2 Vehicle Management................................................................................................................................................204
7.3.3 Tag Management........................................................................................................................................................204
7.3.4 File Lock ..........................................................................................................................................................................204
7.3.5 Voice Management....................................................................................................................................................205
7.3.6 Watermark Verification............................................................................................................................................206
7.4 Task Management.................................................................................................................................................................207
7.4.1 AI Analysis Task ...........................................................................................................................................................207
7.4.1.1 Configuration Procedure .............................................................................................................................207
7.4.1.2 Importing Task Resources ...........................................................................................................................208
7.4.1.3 Creating AI Analysis Task.............................................................................................................................208
7.4.1.4 Viewing Analysis Results..............................................................................................................................210
7.4.2 Extracting Eigenvector Again...............................................................................................................................210
7.5 Backup........................................................................................................................................................................................211
7.6 Alarm List ..................................................................................................................................................................................213
7.7 Display Management ..........................................................................................................................................................214
7.7.1 Multiple-screen Control ..........................................................................................................................................214
7.7.2 Locking Screen.............................................................................................................................................................216
7.8 System Info...............................................................................................................................................................................216
7.9 Background Task ...................................................................................................................................................................217
7.10 Buzzer.......................................................................................................................................................................................217
8 System Configuration....................................................................................................................................................................218
8.1 Configuration Window.......................................................................................................................................................218

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8.2 Device Management............................................................................................................................................................218
8.2.1 Viewing Device Information .................................................................................................................................219
8.2.2 Remote Device.............................................................................................................................................................221
8.2.2.1 Viewing Remote Devices..............................................................................................................................221
8.2.2.2 Changing IP Address......................................................................................................................................221
8.2.2.2.1 Modifying IP of Unconnected Devices .......................................................................................222
8.2.2.2.2 Modifying IP of Connected Devices.............................................................................................223
8.2.2.3 Configuring Remote Devices.....................................................................................................................224
8.2.2.3.1 Configuring Device Property...........................................................................................................225
8.2.2.3.2 Configuring Connection Information.........................................................................................225
8.2.2.3.3 Configuring Video Parameters.......................................................................................................227
8.2.2.3.4 Configuring OSD ...................................................................................................................................228
8.2.2.3.5 Configuring Audio Parameters.......................................................................................................230
8.2.2.4 Exporting Remote Devices in Batches...................................................................................................231
8.2.2.5 Importing Remote Devices in Batches..................................................................................................232
8.2.2.6 Connecting Remote Devices......................................................................................................................232
8.2.2.7 Deleting Remote Devices ............................................................................................................................232
8.2.2.8 Changing Device Password........................................................................................................................233
8.3 Network Management........................................................................................................................................................233
8.3.1 Basic Network...............................................................................................................................................................234
8.3.1.1 Configuring IP Address................................................................................................................................. 234
8.3.1.2 Port Aggregation.............................................................................................................................................236
8.3.1.2.1 Binding NIC ..............................................................................................................................................237
8.3.1.2.2 Cancelling Binding NIC ......................................................................................................................239
8.3.1.3 Setting Port Number......................................................................................................................................239
8.3.2 Network Apps...............................................................................................................................................................240
8.3.2.1 P2P ..........................................................................................................................................................................240
8.3.2.2 DDNS......................................................................................................................................................................241
8.3.2.2.1 Preparation ..............................................................................................................................................241
8.3.2.2.2 Procedure..................................................................................................................................................242
8.3.2.3 Email.......................................................................................................................................................................243
8.3.2.4 SNMP......................................................................................................................................................................244
8.3.2.5 Register.................................................................................................................................................................246
8.3.2.6 UPnP.......................................................................................................................................................................247
8.3.2.7 Multicast...............................................................................................................................................................249
8.3.2.8 Alarm Center......................................................................................................................................................250
8.3.2.9 Route Table.........................................................................................................................................................250
8.4 Event Management..............................................................................................................................................................251

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8.4.1 Alarm Actions...............................................................................................................................................................251
8.4.1.1 Record ...................................................................................................................................................................253
8.4.1.2 Buzzer ....................................................................................................................................................................253
8.4.1.3 Log ..........................................................................................................................................................................254
8.4.1.4 Email.......................................................................................................................................................................254
8.4.1.5 Preset.....................................................................................................................................................................254
8.4.1.6 Snapshot ..............................................................................................................................................................255
8.4.1.7 Local Alarm Out................................................................................................................................................255
8.4.1.8 Remote Device Alarm Output....................................................................................................................255
8.4.1.9 Access....................................................................................................................................................................256
8.4.1.10 Voice Prompt...................................................................................................................................................256
8.4.1.11 Smart Tracking................................................................................................................................................256
8.4.1.12 Report Alarm ...................................................................................................................................................257
8.4.1.13 Audio and Light Alarm ...............................................................................................................................257
8.4.2 Local Device..................................................................................................................................................................258
8.4.2.1 One-click Disarming.......................................................................................................................................258
8.4.2.2 Abnormal Event................................................................................................................................................259
8.4.2.3 Offline Alarm......................................................................................................................................................260
8.4.2.4 Configuring AI Application.........................................................................................................................261
8.4.2.4.1 Viewing AI Plan ......................................................................................................................................261
8.4.2.4.2 Setting AI Display..................................................................................................................................262
8.4.2.4.3 Setting Entries Frequency.................................................................................................................264
8.4.2.4.4 Video Diagnosis.....................................................................................................................................265
8.4.2.5 Configuring Device Alarm...........................................................................................................................267
8.4.3 Remote Device.............................................................................................................................................................268
8.4.3.1 Video Detection................................................................................................................................................268
8.4.3.1.1 Configuring Video Motion................................................................................................................268
8.4.3.1.2 Tampering ................................................................................................................................................270
8.4.3.2 Offline Alarm......................................................................................................................................................271
8.4.3.3 IPC External Alarm...........................................................................................................................................271
8.4.3.4 Thermal Alarm...................................................................................................................................................272
8.5 Storage Management .........................................................................................................................................................273
8.5.1 Storage Resource........................................................................................................................................................274
8.5.1.1 Local Hard Disk .................................................................................................................................................274
8.5.1.1.1 Viewing S.M.A.R.T..................................................................................................................................274
8.5.1.1.2 Format ........................................................................................................................................................275
8.5.1.1.3 File System Repair.................................................................................................................................275
8.5.1.2 RAID........................................................................................................................................................................275

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8.5.1.2.1 Creating RAID..........................................................................................................................................276
8.5.1.2.2 Creating Hot Spare HDD....................................................................................................................280
8.5.1.3 Network Hard Disk ..........................................................................................................................................282
8.5.1.3.1 iSCSI Application...................................................................................................................................282
8.5.1.3.2 iSCSI Management ...............................................................................................................................283
8.5.2 Video Recording..........................................................................................................................................................285
8.5.2.1 Storage Mode....................................................................................................................................................285
8.5.2.1.1 Setting Disk Group ...............................................................................................................................285
8.5.2.1.2 Setting Video/Image Storage..........................................................................................................286
8.5.2.2 Recording Schedule........................................................................................................................................288
8.5.2.2.1 Recording Mode ....................................................................................................................................288
8.5.2.2.2 Recording Schedule.............................................................................................................................289
8.5.2.3 Basic........................................................................................................................................................................291
8.5.2.3.1 Setting Storage Mode.........................................................................................................................291
8.5.2.3.2 Setting Automatic File Deletion....................................................................................................291
8.5.2.4 Record Transfer.................................................................................................................................................292
8.6 Security Strategy................................................................................................................................................................... 292
8.6.1 HTTPS ...............................................................................................................................................................................293
8.6.1.1 Installing Certificate.......................................................................................................................................293
8.6.1.1.1 Installing the Created Certificate..................................................................................................293
8.6.1.1.2 Installing Signature Certificate.......................................................................................................294
8.6.1.2 Enabling HTTPS.................................................................................................................................................295
8.6.1.3 Uninstalling the Certificate.........................................................................................................................295
8.6.2 Configuring Access Permission...........................................................................................................................296
8.6.3 Safety Protection........................................................................................................................................................297
8.6.4 Enabling System Service.........................................................................................................................................298
8.6.5 Configuring Firewall .................................................................................................................................................300
8.6.6 Configuring Time Synchronization Permission...........................................................................................300
8.7 Account Management ........................................................................................................................................................301
8.7.1 User Group..................................................................................................................................................................... 301
8.7.1.1 Adding User Group.........................................................................................................................................302
8.7.1.2 Deleting User Group ......................................................................................................................................303
8.7.2 Device User....................................................................................................................................................................303
8.7.2.1 Adding a User ....................................................................................................................................................303
8.7.2.2 Operation.............................................................................................................................................................305
8.7.3 Password Maintenance............................................................................................................................................305
8.7.3.1 Changing Password........................................................................................................................................305
8.7.3.1.1 Changing Password of the Current User...................................................................................306

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8.7.3.1.2 Changing Password of Other User ...............................................................................................306
8.7.3.2 Resetting Password ........................................................................................................................................307
8.7.3.2.1 Leaving Email Address and Security Questions.....................................................................307
8.7.3.2.2 Resetting Password on Local Interface ......................................................................................307
8.7.3.2.3 Resetting Password on the Web....................................................................................................310
8.7.4 ONVIF................................................................................................................................................................................312
8.7.4.1 Adding ONVIF User .........................................................................................................................................312
8.7.4.2 Deleting ONVIF User.......................................................................................................................................313
8.8 System Configuration.........................................................................................................................................................314
8.8.1 Setting System Parameters....................................................................................................................................314
8.8.2 System Time..................................................................................................................................................................315
8.8.3 Display .............................................................................................................................................................................317
8.8.4 Schedule .........................................................................................................................................................................318
8.9 Cluster Service........................................................................................................................................................................319
8.9.1 Configuring Cluster...................................................................................................................................................319
8.9.1.1 Creating a Cluster............................................................................................................................................319
8.9.1.2 Viewing Details.................................................................................................................................................321
8.9.1.3 Configuring Arbitration IP...........................................................................................................................322
8.9.2 Record Synchronization..........................................................................................................................................322
8.9.3 Viewing Cluster Log ..................................................................................................................................................323
9 System Maintenance...................................................................................................................................................................... 324
9.1 Overview....................................................................................................................................................................................324
9.2 System Information..............................................................................................................................................................325
9.2.1 Viewing Device Information .................................................................................................................................325
9.2.2 Viewing Legal Information ....................................................................................................................................326
9.2.3 Viewing Algorithm Version....................................................................................................................................326
9.3 System Resources.................................................................................................................................................................. 327
9.3.1 Viewing Device Resource .......................................................................................................................................327
9.3.2 Viewing AI Module Information..........................................................................................................................327
9.4 Logs..............................................................................................................................................................................................328
9.4.1 Log Classification........................................................................................................................................................328
9.4.2 Log Search .....................................................................................................................................................................328
9.5 Intelligent Diagnosis ...........................................................................................................................................................329
9.5.1 Run Log ...........................................................................................................................................................................329
9.5.2 One-click Export..........................................................................................................................................................330
9.6 Network Care...........................................................................................................................................................................330
9.6.1 Online User.................................................................................................................................................................... 330
9.6.2 Packet Capture.............................................................................................................................................................331

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9.7 Device Maintenance............................................................................................................................................................332
9.7.1 Updating Device.........................................................................................................................................................332
9.7.1.1 Updating the Device ......................................................................................................................................332
9.7.1.2 Updating AI Module.......................................................................................................................................332
9.7.1.3 Updating Cameras...........................................................................................................................................333
9.7.2 Default ............................................................................................................................................................................. 333
9.7.3 Automatic Maintenance..........................................................................................................................................334
9.7.4 IMP/EXP...........................................................................................................................................................................334
9.8 Disk Maintenance..................................................................................................................................................................335
9.8.1 S.M.A.R.T Detection...................................................................................................................................................335
9.8.2 SSD Health Detection...............................................................................................................................................335
9.8.3 Firmware Update........................................................................................................................................................336
10 PCAPP Introduction......................................................................................................................................................................337
10.1 Page Description.................................................................................................................................................................337
10.2 History Record......................................................................................................................................................................337
10.3 Viewing Downloads ..........................................................................................................................................................337
10.4 Configuring PCAPP............................................................................................................................................................338
10.5 Viewing Version Details...................................................................................................................................................339
11 Log Out, Reboot, Shut Down, Lock ...................................................................................................................................... 340
12 FAQ.......................................................................................................................................................................................................342
Appendix 1 Glossary ..........................................................................................................................................................................343
Appendix 2 Mouse and Keyboard Operations ......................................................................................................................345
Appendix 2.1 Mouse Operations...........................................................................................................................................345
Appendix 2.2 Virtual Keyboard..............................................................................................................................................346
Appendix 3 RAID..................................................................................................................................................................................348
Appendix 4 HDD Capacity Calculation .....................................................................................................................................350
Appendix 5 Particulate and Gaseous Contamination Specifications ........................................................................351
Appendix 5.1 Particulate Contamination Specifications ..........................................................................................351
Appendix 5.2 Gaseous Contamination Specifications ...............................................................................................351
Appendix 6 Cybersecurity Recommendations......................................................................................................................353