Dell EMC PowerEdge C6420 Manual

Dell EMC PowerEdge C6420
Installation and Service Manual
Regulatory Model: E43S Series
Regulatory Type: E43S001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
2019 - 04
Rev. A03

Contents
1 Dell EMC PowerEdge C6420 overview........................................................................................................... 7
Supported congurations..................................................................................................................................................7
Back view of the PowerEdge C6420 sled...................................................................................................................... 9
Network ports indicator codes....................................................................................................................................... 10
Sled to hard drive mapping..............................................................................................................................................12
Expander zoning............................................................................................................................................................... 12
Locating the Service Tag of your system...................................................................................................................... 14
System information label..................................................................................................................................................15
System board information......................................................................................................................................... 15
Mechanical overview..................................................................................................................................................16
Memory information................................................................................................................................................... 17
Jumper settings.......................................................................................................................................................... 18
2 Documentation resources.............................................................................................................................19
3 Technical specications................................................................................................................................21
Dimensions of the Dell EMC PowerEdge C6420 sled..................................................................................................21
Chassis weight................................................................................................................................................................. 22
Processor specications................................................................................................................................................. 22
Supported operating systems.........................................................................................................................................22
System battery.................................................................................................................................................................22
Expansion bus specications..........................................................................................................................................22
Memory specications.................................................................................................................................................... 23
Drives and storage specications.................................................................................................................................. 23
Video specications......................................................................................................................................................... 24
Environmental specications.......................................................................................................................................... 24
Standard operating temperature specications..................................................................................................... 24
Expanded operating temperature specications ...................................................................................................33
Particulate and gaseous contamination specications..........................................................................................35
Maximum vibration specications............................................................................................................................36
Maximum shock specications................................................................................................................................ 36
Maximum altitude specications..............................................................................................................................36
Fresh Air Operation....................................................................................................................................................36
4 Initial system setup and conguration.......................................................................................................... 38
Setting up your system................................................................................................................................................... 38
iDRAC conguration........................................................................................................................................................ 38
Options to set up iDRAC IP address........................................................................................................................38
Log in to iDRAC..........................................................................................................................................................39
Options to install the operating system.........................................................................................................................39
Methods to download rmware and drivers...........................................................................................................39
Downloading drivers and rmware.......................................................................................................................... 40
Contents 3

5 Pre-operating system management applications.......................................................................................... 41
Options to manage the pre-operating system applications.........................................................................................41
System Setup....................................................................................................................................................................41
Viewing System Setup............................................................................................................................................... 41
System Setup details.................................................................................................................................................42
System BIOS...............................................................................................................................................................42
iDRAC Settings utility.................................................................................................................................................61
Device Settings...........................................................................................................................................................61
Dell Lifecycle Controller....................................................................................................................................................61
Embedded system management.............................................................................................................................. 61
Boot Manager................................................................................................................................................................... 61
Viewing Boot Manager...............................................................................................................................................61
Boot Manager main menu........................................................................................................................................ 62
One-shot UEFI boot menu........................................................................................................................................62
System Utilities...........................................................................................................................................................62
PXE boot...........................................................................................................................................................................62
6 Installing and removing enclosure components............................................................................................ 63
Safety instructions...........................................................................................................................................................63
Before working inside your system................................................................................................................................63
After working inside your system...................................................................................................................................63
Recommended tools........................................................................................................................................................63
Dell EMC PowerEdge C6420 sled................................................................................................................................. 64
Sled Installation Guidelines........................................................................................................................................64
Removing a sled ........................................................................................................................................................65
Installing a sled ...........................................................................................................................................................67
PERC battery................................................................................................................................................................... 69
Removing the PERC battery....................................................................................................................................69
Installing the PERC battery.......................................................................................................................................70
Air shroud...........................................................................................................................................................................71
Removing the air shroud............................................................................................................................................71
Installing the air shroud .............................................................................................................................................72
System memory............................................................................................................................................................... 73
System memory guidelines....................................................................................................................................... 73
General memory module installation guidelines...................................................................................................... 74
Removing a memory module.................................................................................................................................... 76
Installing a memory module.......................................................................................................................................77
Support bracket............................................................................................................................................................... 78
Removing the support bracket.................................................................................................................................78
Installing the support bracket...................................................................................................................................79
Linking board and PCIe cable......................................................................................................................................... 80
Removing the linking board and PCIe cables......................................................................................................... 80
Installing the linking board and PCIe cables.............................................................................................................81
Processor and heat sink module.................................................................................................................................... 82
Removing a processor and heat sink module.........................................................................................................83
4Contents

Installing a processor and heat sink module........................................................................................................... 84
Removing the fabric processor from the processor heat sink module............................................................... 86
Installing the fabric processor into the processor heat sink module....................................................................87
Removing the non-fabric processor from the processor and heat sink module................................................90
Installing the non-fabric processor into a processor and heat sink module........................................................92
Removing the fabric and sideband cables.............................................................................................................. 95
Installing the fabric and sideband cables.................................................................................................................95
Expansion cards............................................................................................................................................................... 96
PCIe slot priority ........................................................................................................................................................97
Removing the expansion card riser assembly........................................................................................................ 99
Installing the expansion card riser assembly......................................................................................................... 100
Removing an expansion card.................................................................................................................................. 100
Installing an expansion card.....................................................................................................................................102
Removing the riser card.......................................................................................................................................... 104
Installing the riser card.............................................................................................................................................105
Removing the M.2 SATA x16 riser..........................................................................................................................106
Installing the M.2 SATA x16 riser.............................................................................................................................107
Removing the M.2 SATA card.................................................................................................................................108
Installing the M.2 SATA card...................................................................................................................................109
M.2 SSD module.............................................................................................................................................................. 111
Removing the M.2 SATA x16 riser............................................................................................................................111
Installing the M.2 SATA x16 riser..............................................................................................................................111
Removing the M.2 SATA card..................................................................................................................................112
Installing the M.2 SATA card....................................................................................................................................113
Mezzanine and OCP cards............................................................................................................................................ 115
Removing a mezzanine card....................................................................................................................................115
Installing a mezzanine card...................................................................................................................................... 116
Removing the mezzanine card bridge board ........................................................................................................ 118
Installing the mezzanine card bridge board............................................................................................................118
Removing the OCP card.......................................................................................................................................... 119
Installing the OCP card............................................................................................................................................120
System battery................................................................................................................................................................ 121
Replacing system battery.........................................................................................................................................121
Installing the system battery................................................................................................................................... 122
System board.................................................................................................................................................................. 123
Removing the system board................................................................................................................................... 123
Installing system board ............................................................................................................................................124
Trusted Platform Module...............................................................................................................................................126
Upgrading the Trusted Platform Module...............................................................................................................126
Initializing TPM for BitLocker users........................................................................................................................128
Initializing the TPM 1.2 for TXT users.................................................................................................................... 128
Initializing the TPM 2.0 for TXT users................................................................................................................... 128
7 Using system diagnostics........................................................................................................................... 129
Dell Embedded System Diagnostics.............................................................................................................................129
Running the Embedded System Diagnostics from Boot Manager.....................................................................129
Contents 5

Running the Embedded System Diagnostics from the Dell Lifecycle Controller..............................................129
System diagnostic controls..................................................................................................................................... 130
8 Jumpers and connectors ............................................................................................................................ 131
System board jumper settings....................................................................................................................................... 131
System board connectors..............................................................................................................................................132
Disabling forgotten password........................................................................................................................................133
9 Getting help............................................................................................................................................... 134
Contacting Dell EMC......................................................................................................................................................134
Documentation feedback.............................................................................................................................................. 134
Accessing system information by using QRL..............................................................................................................134
Quick Resource Locator for C6400 and C6420 systems....................................................................................135
Receiving automated support with SupportAssist ....................................................................................................135
Recycling or End-of-Life service information..............................................................................................................135
6 Contents

Dell EMC PowerEdge C6420 overview
The PowerEdge C6420 sled supports up to two Intel Xeon Scalable processors with 28 cores per processor. The sled also supports
dedicated mezzanine, PCIe and Open Compute Project (OCP) adapters for expansion and connectivity.
NOTE: The Intel Xeon Scalable processor with fabric connector is also known as Native Omnipath.
Topics:
• Supported congurations
• Back view of the PowerEdge C6420 sled
• Network ports indicator codes
• Sled to hard drive mapping
• Expander zoning
• Locating the Service Tag of your system
• System information label
Supported congurations
The PowerEdge C6420 system supports the following congurations:
1
Dell EMC PowerEdge C6420 overview 7

Figure 1. Supported congurations for PowerEdge C6420
8Dell EMC PowerEdge C6420 overview

Back view of the PowerEdge C6420 sled
Figure 2. Back view of the PowerEdge C6420 sled
Table 1. Back panel features
Item Indicator, button, or connector Icon Description
1 Mezzanine card slot N/A Enables you to connect
mezzanine expansion cards. For
more information, see the
Technical specications section.
2 Sled release handle N/A Enables you to remove the sled
from the enclosure.
3 Low Prole PCIe card slot N/A Enables you to connect PCI
Express expansion cards. For
more information, see the
Technical specications section.
4 Sled release lock N/A Enables you to remove the sled
from the enclosure.
5 Rear power button N/A Enables you to power on the sled
while accessing it from the rear.
6 iDRAC or NIC port Enables you to remotely access
iDRAC. For more information,
see the Integrated Dell Remote
Access Controller User's Guide
at Dell.com/idracmanuals
7 Mini display port Enables you to connect a display
device to the system. For more
information, see the Technical
specications section.
8 iDRAC Direct micro USB port Enables you to connect a
portable device to the sled.
Dell EMC PowerEdge C6420 overview 9

Item Indicator, button, or connector Icon Description
9 OCP or OPA card slot N/A Enables you to connect Open
Compute Project (OCP) or
Omni-Path Architecture (OPA)
expansion cards. For more
information, see the Technical
specications section.
10 EST pull out tab N/A This tab has the unique Express
Service Code, Service Tag, and
MAC address labels.
11 System id indicator The System Identication(ID)
LED is available on the back of
the system. Press the system ID
button on the front of the
enclosure to identify a system in
a rack.
12 USB 3.0 port (2) The USB ports are 9-pin and
3.0-compliant. These ports
enable you to connect USB
devices to the system.
Network ports indicator codes
Figure 3. LAN indicators on the QSFP carrier card
1Link indicator
10 Dell EMC PowerEdge C6420 overview

Figure 4. LAN indicators on the QSFP mezzanine card
1 Link indicator 2 Activity indicator
Table 2. QSFP port on mezzanine card indicator codes
Connection State QSFP Upper green LED QSFP Lower green LED
No link/Not Connected O O
InniBand Physical Link - No Logical Link Green O
InniBand Logical Link - No Trac Green Green
InniBand Logical Link - Trac Green Blink
InniBand Physical Link Issue Blink Green
Ethernet Link - No Trac Green Green
Ethernet - Trac Green Blink
NOTE: The LED blink speed varies according to the trac bandwidth.
Figure 5. Ethernet port indicator codes
1speed indicator 2 link and activity indicator
Dell EMC PowerEdge C6420 overview 11

Table 3. Ethernet port indicator codes
Convention Status Condition
A Link and activity indicators are o The NIC is not connected to the network.
B Link indicator is green The NIC is connected to a valid network at its
maximum port speed.
C Link indicator is amber The NIC is connected to a valid network at less than
its maximum port speed.
D Activity indicator is ashing green Network data is being sent or received.
Sled to hard drive mapping
Figure 6. Sled to drive mapping for the enclosure with 24 x 2.5-inch drives
1Drives 0–5 mapped to sled 1 2 Drives 6–11 mapped to sled 2
3 Drives 12–17 mapped to sled 3 4 Drives 18–23 mapped to sled 4
5 (Optional) NVMe hard drive location
Figure 7. Sled to drive mapping for the enclosure with 12 x 3.5-inch drives
1Drives 0–2 mapped to sled 1 2 Drives 3–5 mapped to sled 2
3 Drives 6–8 mapped to sled 3 4 Drives 9–11 mapped to sled 4
NOTE: The warranty of the drives are linked to the Service Tag of the corresponding sled.
Expander zoning
A SAS expander board allows higher, single-volume hard drive congurations. An integrated expander device expands each sleds hard drive
footprint.
The Dell EMC PowerEdge C6400 enclosure allows four sleds to access a single expander controller at the same time. there are two zoning
options available, they are:
12 Dell EMC PowerEdge C6420 overview

• Up to 6 SAS/SATA device of each sled in Split Mode (6+6+6+6)
• Up to 12 SAS/SATA device of sled 1 and sled 3 in Zoning Mode (12+12)
Dell EMC PowerEdge C6420 overview 13

NOTE:
• Install expander rmware 2.07 (X25-00) or later to support these congurations
• The expander mode works only with a PERC card, and is not supported by the onboard SATA controller.
Locating the Service Tag of your system
Your system is identied by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found
on the back of the sled by pulling out the EST tag. This information is used by Dell to route support calls to the appropriate personnel.
Figure 8. Locating the Service Tag of your system
1 information tag (top view) 2 Express Service Tag label
3 information tag (bottom view) 4 network MAC address information label
5 iDRAC MAC address information label
14 Dell EMC PowerEdge C6420 overview

System information label
System board information
Figure 9. System board connections
Dell EMC PowerEdge C6420 overview 15

Mechanical overview
Figure 10. Mechanical overview
16 Dell EMC PowerEdge C6420 overview

Memory information
Figure 11. Memory information
Dell EMC PowerEdge C6420 overview 17

Jumper settings
Figure 12. Jumper settings
18 Dell EMC PowerEdge C6420 overview

Documentation resources
This section provides information about the documentation resources for your system.
To view the document that is listed in the documentation resources table:
• From the Dell EMC support site:
a Click the documentation link that is provided in the Location column in the table.
b Click the required product or product version.
NOTE: To locate the product name and model, see the front of your system.
c On the Product Support page, click Manuals & documents.
• Using search engines:
– Type the name and version of the document in the search box.
Table 4. Additional documentation resources for your system
Task Document Location
Setting up your system For more information about installing and securing
the system into a rack, see the Rail Installation
Guide included with your rack solution.
For information about setting up your system, see
the Getting Started Guide document that is
shipped with your system.
Dell.com/poweredgemanuals
Conguring your system For information about the iDRAC features,
conguring and logging in to iDRAC, and managing
your system remotely, see the Integrated Dell
Remote Access Controller User's Guide.
For information about understanding Remote
Access Controller Admin (RACADM)
subcommands and supported RACADM interfaces,
see the RACADM CLI Guide for iDRAC.
For information about Redsh and its protocol,
supported schema, and Redsh Eventing
implemented in iDRAC, see the Redsh API Guide.
For information about iDRAC property database
group and object descriptions, see the Attribute
Registry Guide.
Dell.com/poweredgemanuals
For information about earlier versions of the iDRAC
documents.
To identify the version of iDRAC available on your
system, on the iDRAC web interface, click ?>
About.
Dell.com/idracmanuals
For information about installing the operating
system, see the operating system documentation.
Dell.com/operatingsystemmanuals
2
Documentation resources 19

Task Document Location
Managing your system For information about systems management
software oered by Dell, see the Dell OpenManage
Systems Management Overview Guide.
Dell.com/poweredgemanuals
For information about setting up, using, and
troubleshooting OpenManage, see the Dell
OpenManage Server Administrator User’s Guide.
Dell.com/openmanagemanuals > OpenManage
Server Administrator
For information about installing, using, and
troubleshooting Dell OpenManage Essentials, see
the Dell OpenManage Essentials User’s Guide.
Dell.com/openmanagemanuals > OpenManage
Essentials
For information about installing and using Dell
SupportAssist, see the Dell EMC SupportAssist
Enterprise User’s Guide.
Dell.com/serviceabilitytools
For information about partner programs enterprise
systems management, see the OpenManage
Connections Enterprise Systems Management
documents.
Dell.com/openmanagemanuals
Working with the Dell
PowerEdge RAID controllers
For information about understanding the features
of the Dell PowerEdge RAID controllers (PERC),
Software RAID controllers, or BOSS card and
deploying the cards, see the Storage controller
documentation.
Dell.com/storagecontrollermanuals
Understanding event and error
messages
For information about the event and error
messages generated by the system rmware and
agents that monitor system components, see the
Error Code Lookup.
Dell.com/qrl
Troubleshooting your system For information about identifying and
troubleshooting the PowerEdge server issues, see
the Server Troubleshooting Guide.
Dell.com/poweredgemanuals
20 Documentation resources