Dell EMC PowerEdge R6415 Manual

Dell EMC PowerEdge R6415
Installation and Service Manual
Regulatory Model: E45S Series
Regulatory Type: E45S002

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017 - 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
2018 - 06
Rev. A03

Contents
1 Dell EMC PowerEdge R6415 overview............................................................................................................7
Supported congurations for the PowerEdge R6415 system...................................................................................... 7
Front view of the system.................................................................................................................................................. 8
Left control panel view...............................................................................................................................................10
Right control panel view............................................................................................................................................ 13
LCD panel.................................................................................................................................................................... 14
Drive indicator codes..................................................................................................................................................15
Back view of the system................................................................................................................................................. 16
NIC indicator codes.................................................................................................................................................... 18
Power supply unit indicator codes............................................................................................................................18
Cabled power supply unit indicator codes...............................................................................................................19
Locating the Service Tag of your system......................................................................................................................20
2 Documentation resources.............................................................................................................................21
3 Technical specications............................................................................................................................... 23
System dimensions.......................................................................................................................................................... 24
Chassis weight..................................................................................................................................................................24
Processor specications................................................................................................................................................. 25
PSU specications...........................................................................................................................................................25
System battery specications........................................................................................................................................ 25
Expansion bus specications..........................................................................................................................................25
Memory specications.................................................................................................................................................... 25
Drive specications..........................................................................................................................................................26
Drives...........................................................................................................................................................................26
Ports and connectors specications............................................................................................................................. 26
USB ports................................................................................................................................................................... 26
NIC ports.....................................................................................................................................................................26
Serial connector..........................................................................................................................................................27
VGA ports....................................................................................................................................................................27
Internal Dual SD Module and vFlash module...........................................................................................................27
Video specications......................................................................................................................................................... 27
Environmental specications.......................................................................................................................................... 28
Particulate and gaseous contamination specications .........................................................................................29
Standard operating temperature..............................................................................................................................30
Expanded operating temperature............................................................................................................................ 30
Thermal restriction matrix..........................................................................................................................................31
4 Initial system setup and conguration.......................................................................................................... 32
Setting up your system................................................................................................................................................... 32
iDRAC conguration........................................................................................................................................................ 32
Options to set up iDRAC IP address........................................................................................................................32
Contents 3

Log in to iDRAC..........................................................................................................................................................33
Options to install the operating system.........................................................................................................................33
Methods to download rmware and drivers...........................................................................................................33
Downloading drivers and rmware.......................................................................................................................... 34
5 Pre-operating system management applications..........................................................................................35
Options to manage the pre-operating system applications........................................................................................35
System Setup...................................................................................................................................................................35
Viewing System Setup.............................................................................................................................................. 35
System Setup details.................................................................................................................................................36
System BIOS.............................................................................................................................................................. 36
iDRAC Settings utility................................................................................................................................................ 54
Device Settings.......................................................................................................................................................... 54
Dell Lifecycle Controller...................................................................................................................................................54
Embedded system management............................................................................................................................. 54
Boot Manager.................................................................................................................................................................. 54
Viewing Boot Manager..............................................................................................................................................54
Boot Manager main menu........................................................................................................................................ 55
One-shot BIOS boot menu.......................................................................................................................................55
System Utilities.......................................................................................................................................................... 55
PXE boot...........................................................................................................................................................................55
6 Installing and removing system components................................................................................................56
Safety instructions...........................................................................................................................................................56
Before working inside your system................................................................................................................................56
After working inside your system...................................................................................................................................56
Recommended tools........................................................................................................................................................57
Optional front bezel......................................................................................................................................................... 57
Removing the front bezel..........................................................................................................................................57
Installing the front bezel............................................................................................................................................58
System cover....................................................................................................................................................................59
Removing the system cover.....................................................................................................................................59
Installing the system cover....................................................................................................................................... 60
Backplane cover................................................................................................................................................................61
Removing the backplane cover.................................................................................................................................61
Installing the backplane cover.................................................................................................................................. 62
Inside the system............................................................................................................................................................. 63
Air shroud..........................................................................................................................................................................64
Removing the air shroud...........................................................................................................................................64
Installing the air shroud............................................................................................................................................. 65
Cooling fans......................................................................................................................................................................66
Removing a cooling fan.............................................................................................................................................66
Installing a cooling fan................................................................................................................................................67
Intrusion switch................................................................................................................................................................68
Removing the intrusion switch.................................................................................................................................68
Installing the intrusion switch................................................................................................................................... 68
4Contents

Drives.................................................................................................................................................................................69
Removing a drive blank............................................................................................................................................. 69
Installing a drive blank................................................................................................................................................70
Removing a drive carrier........................................................................................................................................... 70
Installing a drive carrier.............................................................................................................................................. 71
Removing the drive from the drive carrier..............................................................................................................72
Installing a drive into the drive carrier......................................................................................................................73
System memory................................................................................................................................................................74
General memory module installation guidelines......................................................................................................76
Mode-specic guidelines...........................................................................................................................................77
Removing a memory module.................................................................................................................................... 77
Installing a memory module.......................................................................................................................................78
Processors and heat sinks.............................................................................................................................................. 79
Removing a heat sink.................................................................................................................................................79
Removing the processor...........................................................................................................................................80
Installing the processor............................................................................................................................................. 83
Installing the heat sink...............................................................................................................................................86
Expansion cards and expansion card risers...................................................................................................................87
Expansion card installation guidelines......................................................................................................................88
Removing the expansion card risers........................................................................................................................90
Installing the expansion card risers...........................................................................................................................91
Removing expansion card from the expansion card riser..................................................................................... 92
Installing an expansion card into the expansion card riser....................................................................................94
Optional IDSDM or vFlash module.................................................................................................................................96
Removing the MicroSD card.................................................................................................................................... 96
Installing the MicroSD card.......................................................................................................................................96
Removing the IDSDM or vFlash module................................................................................................................. 97
Installing the IDSDM or vFlash module....................................................................................................................97
LOM riser card................................................................................................................................................................. 98
Removing the LOM riser card..................................................................................................................................98
Installing the LOM riser card...................................................................................................................................100
Mini PERC card...............................................................................................................................................................102
Removing the mini PERC card................................................................................................................................102
Installing the mini PERC card..................................................................................................................................103
Drive backplane.............................................................................................................................................................. 104
Removing the backplane ........................................................................................................................................105
Installing the drive backplane..................................................................................................................................106
Cable routing...................................................................................................................................................................108
System battery.................................................................................................................................................................111
Replacing the system battery...................................................................................................................................111
Optional internal USB memory key............................................................................................................................... 112
Replacing the internal USB memory key................................................................................................................113
Optical drive (optional)...................................................................................................................................................113
Removing the optical drive...................................................................................................................................... 113
Installing an optical drive.......................................................................................................................................... 114
Contents 5

Power supply units..........................................................................................................................................................115
Hot spare feature...................................................................................................................................................... 115
Removing a power supply unit blank...................................................................................................................... 115
Installing a power supply unit blank.........................................................................................................................116
Removing a hot swappable power supply unit...................................................................................................... 116
Installing a hot swappable power supply unit.........................................................................................................117
Removing a cabled power supply unit.................................................................................................................... 118
Installing a cabled power supply unit...................................................................................................................... 119
Power interposer board................................................................................................................................................. 120
Removing the power interposer board.................................................................................................................. 120
Installing the power interposer board.....................................................................................................................120
Control panel....................................................................................................................................................................121
Removing the left control panel.............................................................................................................................. 121
Installing the left control panel................................................................................................................................122
Removing the right control panel........................................................................................................................... 123
Installing the right control panel..............................................................................................................................124
System board.................................................................................................................................................................. 126
Removing the system board................................................................................................................................... 126
Installing the system board......................................................................................................................................127
Restoring the Service Tag using Easy Restore........................................................................................................... 129
Manually update the Service Tag........................................................................................................................... 129
Trusted Platform Module...............................................................................................................................................129
Upgrading the Trusted Platform Module...............................................................................................................129
Initializing TPM for BitLocker users........................................................................................................................ 131
7 Using system diagnostics........................................................................................................................... 132
Dell Embedded System Diagnostics.............................................................................................................................132
Running the Embedded System Diagnostics from Boot Manager.....................................................................132
Running the Embedded System Diagnostics from the Dell Lifecycle Controller..............................................132
System diagnostic controls..................................................................................................................................... 133
8 Jumpers and connectors ........................................................................................................................... 134
System board jumpers and connectors....................................................................................................................... 135
System board jumper settings...................................................................................................................................... 136
Disabling forgotten password........................................................................................................................................137
9 Getting help............................................................................................................................................... 138
Contacting Dell............................................................................................................................................................... 138
Documentation feedback.............................................................................................................................................. 138
Accessing system information by using QRL..............................................................................................................138
Quick Resource Locator for R6415........................................................................................................................ 139
Receiving automated support with SupportAssist ....................................................................................................139
6Contents

Dell EMC PowerEdge R6415 overview
The PowerEdge R6415 is a 1U, single socket rack system and support these congurations:
• One AMD EPYC™processor
• 16 DIMM slots
• Two redundant power supply units (PSU) or single cabled PSU
• Up to 4 x 3.5 inch or 8 x 2.5 inch SAS, Nearline SAS, or SATA drives or up to 10 x 2.5 inch NVMe drives (with 8 SAS/SATA/NVMe
drives + 2 NVMe drives)
NOTE: Hot swap for the NVMe drives is supported for your system. For more information on correct usage and technical
specications, see the Dell PowerEdge Express Flash NVMe PCIe SSD 2.5 inch Small Form Factor User's Guide at Dell.com/
support/manuals > All Products > Server, Storage, & Networking > Dell Adapters page.
NOTE: All instances of SAS, SATA hard drives, SSDs and NVMe drives are referred to as drives in this document, unless specied
otherwise.
Topics:
• Supported congurations for the PowerEdge R6415 system
• Front view of the system
• Back view of the system
• Locating the Service Tag of your system
Supported congurations for the PowerEdge R6415
system
The Dell EMC PowerEdge R6415 system supports the following congurations:
1
Dell EMC PowerEdge R6415 overview 7

Figure 1. Supported congurations for a PowerEdge R6415
Front view of the system
The front view displays the features available on the front of the system.
Figure 2. Front view of 8 x 2.5 inch drive system
8Dell EMC PowerEdge R6415 overview

Figure 3. Front view of 4 x 3.5 inch drive system
Figure 4. Front view of 10 x 2.5 inch drive system
Table 1. Features available on the front of the system
Item Ports, panels, and slots Icon Description
1 Left control panel N/A Contains the system health, system ID, status LED, and the iDRAC
Quick Sync 2 (wireless) indicator.
NOTE: The iDRAC Quick Sync 2 indicator is available only on
certain congurations.
• Status LED: Enables you to identify any failed hardware
components. There are up to ve status LEDs and an overall
system health LED (Chassis health and system ID) bar. For more
information, see the Status LED indicators section.
• Quick Sync 2 (wireless): Indicates a Quick Sync enabled system.
The Quick Sync feature is optional. This feature allows
management of the system by using mobile devices. This feature
aggregates hardware or rmware inventory and various system
level diagnostic and error information that can be used in
troubleshooting the system. For more information, see the
Integrated Dell Remote Access Controller User’s Guide at
Dell.com/idracmanuals.
2 Optical drive (optional) N/A One optional slim SATA DVD-ROM drive or DVD+/-RW drive.
3 VGA port Enables you to connect a display device to the system. For more
information, see the Technical specications section.
4 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port, and
the iDRAC Direct status LED.
5 Information tag The Information Tag is a slide-out label panel that contains system
information such as Service Tag, NIC, MAC address, and so on. If you
have opted for the secure default access to iDRAC, the Information
tag also contains the iDRAC secure default password.
6 Drive slots [3.5 inch or 2.5
inch drives]
N/A Enables you to install drives that are supported on your system. For
more information about drives, see the Technical specications
section.
Dell EMC PowerEdge R6415 overview 9

Left control panel view
Figure 5. Left control panel without optional iDRAC Quick Sync 2.0 indicator
Figure 6. Left control panel with optional iDRAC Quick Sync 2.0 indicator
Table 2. Left control panel
Item Indicator, button, or
connector
Icon Description
1 Status LED indicators N/A Indicate the status of the system. For more information, see the
Status LED indicators section.
2 System health and system
ID indicator
Indicate the system health. For more information, see the System
health and system ID indicator codes section.
3 iDRAC Quick Sync 2
wireless indicator (optional)
Indicates if the iDRAC Quick Sync 2 wireless option is activated. The
Quick Sync 2 feature allows management of the system using mobile
devices. This feature aggregates hardware/rmware inventory and
various system level diagnostic/error information that can be used in
troubleshooting the system. You can access system inventory, Dell
Lifecycle Controller logs or system logs, system health status, and
also congure iDRAC, BIOS, and networking parameters. You can also
launch the virtual Keyboard, Video, and Mouse (KVM) viewer and
virtual Kernel based Virtual Machine (KVM), on a supported mobile
device. For more information, see the Integrated Dell Remote Access
Controller User's Guide at Dell.com/idracmanuals.
Status LED indicators
NOTE: The indicators display solid amber if any error occurs.
10 Dell EMC PowerEdge R6415 overview

Table 3. Status LED indicators and descriptions
Icon Description Condition Corrective action
Drive indicator The indicator turns solid amber if
there is a drive error. • Check the System Event Log to determine if the drive
has an error.
• Run the appropriate Online Diagnostics test. Restart
the system and run embedded diagnostics (ePSA).
• If the drives are congured in a RAID array, restart the
system, and enter the host adapter conguration
utility program.
Temperature
indicator
The indicator turns solid amber if the
system experiences a thermal error
(for example, the ambient
temperature is out of range or there is
a fan failure).
Ensure that none of the following conditions exist:
• A cooling fan has been removed or has failed.
• System cover, air shroud, memory module blank, or
back ller bracket is removed.
• Ambient temperature is too high.
• External airow is obstructed.
If the problem persists, see the Getting help section.
Electrical indicator The indicator turns solid amber if the
system experiences an electrical error
(for example, voltage out of range, or
a failed power supply unit (PSU) or
voltage regulator).
Check the System Event Log or system messages for the
specic issue. If it is due to a problem with the PSU,
check the LED on the PSU. Reseat the PSU.
If the problem persists, see the Getting help section.
Memory indicator The indicator turns solid amber if a
memory error occurs.
Check the System Event Log or system messages for the
location of the failed memory. Reseat the memory
module.
If the problem persists, see the Getting help section.
PCIe indicator The indicator turns solid amber if a
PCIe card experiences an error.
Restart the system. Update any required drivers for the
PCIe card. Reinstall the card.
If the problem persists, see the Getting help section.
NOTE: For more information about the
supported PCIe cards, see the Expansion card
installation guidelines section.
System health and system ID indicator codes
The system health and system ID indicator is located on the left control panel of your system.
Figure 7. System health and system ID indicators
Dell EMC PowerEdge R6415 overview 11

Table 4. System health and system ID indicator codes
System health and system ID indicator code Condition
Solid blue Indicates that the system is turned on, system is healthy, and system
ID mode is not active. Press the system health and system ID button
to switch to system ID mode.
Blinking blue Indicates that the system ID mode is active. Press the system health
and system ID button to switch to system health mode.
Solid amber Indicates that the system is in fail-safe mode. If the problem persists,
see the Getting help section.
Blinking amber Indicates that the system is experiencing a fault. Check the System
Event Log or the LCD panel, if available on the bezel, for specic error
message. For more information about error messages, see the Dell
Event and Error Messages Reference Guide at Dell.com/
openmanagemanuals > OpenManage software.
iDRAC Quick Sync 2 indicator codes
iDRAC Quick Sync 2 module (optional) is located on the left control panel of your system.
Figure 8. iDRAC Quick Sync 2 indicators
Table 5. iDRAC Quick Sync 2 indicators and descriptions
iDRAC Quick Sync 2 indicator
code
Condition Corrective action
O (default state) Indicates that the iDRAC Quick Sync 2
feature is turned o. Press the iDRAC Quick
Sync 2 button to turn on the iDRAC Quick
Sync 2 feature.
If the LED fails to turn on, reseat the left control panel
ex cable and check. If the problem persists, see the
Getting help section.
Solid white Indicates that iDRAC Quick Sync 2 is ready
to communicate. Press the iDRAC Quick
Sync 2 button to turn o.
If the LED fails to turn o, restart the system. If the
problem persists, see the Getting help section.
Blinks white rapidly Indicates data transfer activity. If the problem persists, see the Getting help section.
Blinks white slowly Indicates that rmware update is in
progress.
If the problem persists, see the Getting help section.
Blinks white ve times rapidly and
then turns o
Indicates that the iDRAC Quick Sync 2
feature is disabled.
Check if iDRAC Quick Sync 2 feature is congured to
be disabled by iDRAC. If the problem persists, see the
Getting help section. For more information, see
Integrated Dell Remote Access Controller User's
Guide at Dell.com/idracmanuals or Dell
OpenManage Server Administrator User’s Guide at
Dell.com/openmanagemanuals.
12 Dell EMC PowerEdge R6415 overview

iDRAC Quick Sync 2 indicator
code
Condition Corrective action
Solid amber Indicates that the system is in fail-safe
mode.
Restart the system. If the problem persists, see the
Getting help section.
Blinking amber Indicates that the iDRAC Quick Sync 2
hardware is not responding properly.
Restart the system. If the problem persists, see the
Getting help section.
Right control panel view
Figure 9. Right control panel
Table 6. Right control panel
Item Indicator or button Icon Description
1 Power button Indicates if the system is turned
on or o. Press the power
button to manually turn on or o
the system.
NOTE: Press the power
button to gracefully shut
down an ACPI-compliant
operating system.
2 USB port The USB port is a 4-pin
connector and, 2.0-compliant.
This ports enables you to
connect USB devices to the
system.
3 iDRAC Direct LED N/A The iDRAC Direct LED indicator
lights up to indicate that the
iDRAC Direct port is actively
connected to a device. For more
information, see the iDRAC
Direct LED indicator codes
section.
Dell EMC PowerEdge R6415 overview 13

Item Indicator or button Icon Description
4 iDRAC Direct port (Micro-AB
USB)
The iDRAC Direct (Micro-AB
USB) port enables you to access
the iDRAC Direct (Micro-AB)
features. For more information,
see the iDRAC User’s Guide at
Dell.com/idracmanuals.
iDRAC Direct LED indicator codes
The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.
You can congure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet. The
following table describes iDRAC Direct activity when the iDRAC Direct port is active:
Table 7. iDRAC Direct LED indicator codes
iDRAC Direct LED
indicator code
Condition
Solid green for two seconds Indicates that the laptop or tablet is connected.
Flashing green (on for two
seconds and o for two
seconds)
Indicates that the laptop or tablet connected is recognized.
Turns o Indicates that the laptop or tablet is unplugged.
LCD panel
The LCD panel provides system information, status, and error messages to indicate if the system is functioning correctly or requires
attention. The LCD panel can be used to congure or view the system’s iDRAC IP address. For more information about error messages, see
the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software.
The LCD panel is available only on the optional LCD bezel. The optional LCD bezel is hot pluggable.
The statuses and conditions of the LCD panel are outlined here:
• The LCD backlight is white during normal operating conditions.
• When the system needs attention, the LCD backlight turns amber, and displays an error code followed by descriptive text.
NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether the
system is turned on or o.
• When the system turns o and there are no errors, LCD enters the standby mode after ve minutes of inactivity. Press any button on
the LCD to turn it on.
• If the LCD panel stops responding, remove the bezel and reinstall it. If the problem persists, see the Getting help section.
• The LCD backlight remains o if LCD messaging is turned o using the iDRAC utility, the LCD panel, or other tools.
14 Dell EMC PowerEdge R6415 overview

Figure 10. LCD panel features
Table 8. LCD panel features
Item Button or display Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the cursor.
3 Right Moves the cursor forward in one-step increments.
During message scrolling:
• Press and hold the right button to increase scrolling speed.
• Release the button to stop.
NOTE: The display stops scrolling when the button is released. After 45
seconds of inactivity, the display starts scrolling.
4 LCD display Displays system information, status, and error messages or iDRAC IP address.
Drive indicator codes
Each drive carrier has an activity LED indicator and a status LED indicator. The indicators provide information about the current status of
the drive. The activity LED indicator indicates whether the drive is currently in use or not. The status LED indicator indicates the power
condition of the drive.
Figure 11. Drive indicators
1Drive activity LED indicator 2 Drive status LED indicator
Dell EMC PowerEdge R6415 overview 15

3 Drive
NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on.
Table 9. Drive indicator codes
Drive status indicator code Condition
Flashes green twice per second Identifying drive or preparing for removal.
O Drive ready for removal.
NOTE: The drive status indicator remains o until all drives are
initialized after the system is turned on. Drives are not ready
for removal during this time.
Flashes green, amber, and then turns o Predicted drive failure.
Flashes amber four times per second Drive failed.
Flashes green slowly Drive rebuilding.
Solid green Drive online.
Flashes green for three seconds, amber for three seconds, and
then turns o after six seconds
Rebuild stopped.
Back view of the system
Figure 12. Back view of the system with redundant PSU
Figure 13. Back view of the system with cabled PSU
Table 10. Back view of the system
Item Ports, panels, or slots Icon Description
1 Serial port Enables you to connect a serial device to the system. For more
information, see the Technical specications section.
2 iDRAC9 dedicated port Enables you to remotely access iDRAC. For more information, see the
iDRAC User’s Guide at Dell.com/idracmanuals.
16 Dell EMC PowerEdge R6415 overview

Item Ports, panels, or slots Icon Description
3 NIC ports (2) The NIC ports that are integrated on the system board provide network
connectivity. For more information about the supported congurations,
see the Technical specications section.
4 PCIe expansion card riser 2 N/A The expansion card riser enables you to connect PCI Express expansion
cards. For more information on the expansion cards that are supported
on your system, see the Expansion card installation guidelines.
5 PCIe expansion card riser 1 N/A The expansion card riser enables you to connect PCI Express expansion
cards. For more information on the expansion cards that are supported
on your system, see the Expansion card installation guidelines.
6 Power supply units
(redundant)
N/A For more information about the PSU congurations, see the Technical
specications section
7 LOM riser (optional) The NIC ports that are integrated on the LAN on Motherboard (LOM)
riser provide network connectivity. For more information about the
supported congurations, see theTechnical specications section.
8 USB 3.0 port (2) These USB ports support USB 3.0.
9 VGA port Enables you to connect a display device to the system. For more
information, see the Technical specications section.
10 CMA power port N/A The Cable Management Arm (CMA) power port enables you to connect
to the CMA.
11 System identication button Press the system ID button:
• To locate a particular system within a rack.
• To turn the system ID on or o.
To reset iDRAC, press and hold the button for more than 15 seconds.
NOTE:
• To reset iDRAC using system ID, ensure that the system ID
button is enabled in the iDRAC setup.
• If the system stops responding during POST, press and hold
the system ID button (for more than ve seconds) to enter the
BIOS progress mode.
12 Power supply unit (cabled) N/A For more information about the PSU congurations, see the Technical
specicationssection
Dell EMC PowerEdge R6415 overview 17

NIC indicator codes
Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator
indicates if data is owing through the NIC, and the link LED indicator indicates the speed of the connected network.
Figure 14. NIC indicator codes
1 link LED indicator 2 activity LED indicator
Table 11. NIC indicator codes
Status Condition
Link and activity indicators are o The NIC is not connected to the network.
Link indicator is green and activity indicator is blinking green The NIC is connected to a valid network at its maximum port speed and
data is being sent or received.
Link indicator is amber and activity indicator is blinking
green
The NIC is connected to a valid network at less than its maximum port
speed and data is being sent or received.
Link indicator is green and activity indicator is o The NIC is connected to a valid network at its maximum port speed and
data is not being sent or received.
Link indicator is amber and activity indicator is o The NIC is connected to a valid network at less than its maximum port
speed and data is not being sent or received.
Link indicator is blinking green and activity is o NIC identify is enabled through the NIC conguration utility.
Power supply unit indicator codes
AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows whether power is
present or if a power fault has occurred.
Figure 15. PSU status indicator
1PSU status indicator/handle
18 Dell EMC PowerEdge R6415 overview

Table 12. PSU status indicator codes
Power indicator codes Condition
Green A valid power source is connected to the PSU and the PSU is operational.
Blinking amber Indicates a problem with the PSU.
Not illuminated Power is not connected to the PSU.
Blinking green When the rmware of the PSU is being updated, the PSU handle blinks green.
CAUTION: Do not disconnect the power cord or unplug the PSU when updating rmware. If
rmware update is interrupted, the PSUs do not function.
Blinking green and turns o When hot-plugging a PSU, the PSU handle blinks green ve times at a rate of 4 Hz and turns o. This
indicates a PSU mismatch with respect to eciency, feature set, health status, or supported voltage.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for
example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations of
PowerEdge servers is not supported, even if the PSUs have the same power rating. This results
in a PSU mismatch condition or failure to turn the system on.
CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking indicator.
Swapping the PSU to make a matched pair can result in an error condition and unexpected
system shutdown. To change from a high output conguration to a low output conguration or
vice versa, you must turn o the system.
CAUTION: AC PSUs support both 240 V and 120 V input voltages. When two identical PSUs
receive dierent input voltages, they can output dierent wattages, and trigger a mismatch.
CAUTION: If two PSUs are used, they must be of the same type and have the same maximum
output power.
Cabled power supply unit indicator codes
Press the self-diagnostic button to perform a quick health check on the cabled power supply unit (PSU) of the system.
Figure 16. Cabled PSU status indicator and self-diagnostic button
1self-diagnostic button 2 AC PSU status indicator
Dell EMC PowerEdge R6415 overview 19

Table 13. Cabled AC PSU status indicator
Power Indicator Pattern Condition
Not lit Power is not connected or PSU is faulty.
Green A valid power source is connected to the PSU and the PSU is operational.
Locating the Service Tag of your system
You can identify your system using the unique Express Service Code and Service Tag. Pull out the information tag in front of the system to
view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini
Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate
personnel.
Figure 17. Locating Service Tag of your system
1Information tag (front view) 2 Information tag (back view)
3 OpenManage Mobile (OMM) label (optional) 4 iDRAC MAC address and iDRAC secure password label
5 Service Tag
20 Dell EMC PowerEdge R6415 overview