
11 Dell EMC OpenManage systems management..............................................................33
iDRAC with Lifecycle controller........................................................................................................................................ 33
iDRAC features and comparison................................................................................................................................. 34
Agent-free management.................................................................................................................................................. 38
Agent-based management............................................................................................................................................... 38
Dell EMC consoles............................................................................................................................................................38
Dell EMC OpenManage systems management tools, utilities and protocols..................................................................... 40
Integration with third-party consoles.................................................................................................................................41
OpenManage connections with third-party consoles....................................................................................................... 42
12 Appendix A. Additional specications...........................................................................43
Chassis dimensions...........................................................................................................................................................43
Chassis weight................................................................................................................................................................. 43
Video................................................................................................................................................................................44
USB..................................................................................................................................................................................45
Environmental specications............................................................................................................................................ 45
Acoustics................................................................................................................................................................... 45
Temperature specications.........................................................................................................................................45
13 Appendix B. Standards compliance.............................................................................. 46
14 Appendix C Additional resources.................................................................................. 47
15 Appendix D. Support and deployment services............................................................ 48
ProDeploy Enterprise Suite and Residency Services.........................................................................................................48
ProDeploy Plus........................................................................................................................................................... 48
ProDeploy...................................................................................................................................................................48
Basic Deployment.......................................................................................................................................................48
Residency Services.................................................................................................................................................... 49
Deployment services........................................................................................................................................................ 49
Remote Consulting Services.............................................................................................................................................49
Data Migration Service.....................................................................................................................................................49
ProSupport Enterprise Suite.............................................................................................................................................49
ProSupport Plus...............................................................................................................................................................50
ProSupport...................................................................................................................................................................... 50
ProSupport One for Data Center..................................................................................................................................... 50
ProSupport One for Data Center...................................................................................................................................... 51
Support Technologies........................................................................................................................................................51
SupportAssist.............................................................................................................................................................52
TechDirect..................................................................................................................................................................52
Additional professional services........................................................................................................................................ 52
Dell Education Services.................................................................................................................................................... 52
Dell EMC Global Infrastructure Consulting Services......................................................................................................... 53
Dell EMC Managed Services............................................................................................................................................ 53
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