Dell EMC PowerEdge R740xd2 Manual

Dell EMC PowerEdge R740xd2
Installation and Service Manual
Regulatory Model: E56S Series
Regulatory Type: E56S001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
2019 - 03
Rev. A01

Contents
1 About this document...................................................................................................................................... 8
2 Dell EMC PowerEdge R740xd2 system overview........................................................................................... 9
Front view of the system.................................................................................................................................................. 9
Control panels............................................................................................................................................................. 10
Rear view of the system...................................................................................................................................................11
Inside the system.............................................................................................................................................................. 13
Locating the information tag of your system................................................................................................................ 14
System Information Label................................................................................................................................................ 16
3 Initial system setup and conguration.......................................................................................................... 19
Setting up your system....................................................................................................................................................19
iDRAC conguration.........................................................................................................................................................19
Options to set up iDRAC IP address.........................................................................................................................19
Log in to iDRAC..........................................................................................................................................................20
Options to install the operating system.........................................................................................................................20
Methods to download rmware and drivers...........................................................................................................20
Downloading drivers and rmware........................................................................................................................... 21
4 Pre-operating system management applications..........................................................................................22
Options to manage the pre-operating system applications........................................................................................22
System Setup................................................................................................................................................................... 22
Viewing System Setup.............................................................................................................................................. 22
System Setup details.................................................................................................................................................23
System BIOS...............................................................................................................................................................23
iDRAC Settings utility................................................................................................................................................ 43
Device Settings.......................................................................................................................................................... 43
Dell Lifecycle Controller...................................................................................................................................................43
Embedded system management..............................................................................................................................43
Boot Manager...................................................................................................................................................................43
Viewing Boot Manager..............................................................................................................................................43
Boot Manager main menu.........................................................................................................................................44
One-shot UEFI boot menu........................................................................................................................................44
System Utilities...........................................................................................................................................................44
PXE boot...........................................................................................................................................................................44
5 Installing and removing system components................................................................................................ 45
Safety instructions...........................................................................................................................................................45
Before working inside your system................................................................................................................................45
After working inside your system...................................................................................................................................45
Recommended tools........................................................................................................................................................46
Front bezel........................................................................................................................................................................46
Contents 3

Removing the front bezel..........................................................................................................................................46
Installing the front bezel............................................................................................................................................ 47
System cover....................................................................................................................................................................48
Removing the system cover.....................................................................................................................................48
Installing the system cover....................................................................................................................................... 49
Air shroud..........................................................................................................................................................................50
Removing the air shroud...........................................................................................................................................50
Installing the air shroud............................................................................................................................................. 52
Internal PERC riser.......................................................................................................................................................... 54
Removing the internal PERC riser........................................................................................................................... 54
Installing the internal PERC riser..............................................................................................................................56
Removing the PERC card from the internal PERC riser.......................................................................................58
Installing PERC card into the internal PERC riser..................................................................................................59
Cooling fans.......................................................................................................................................................................61
Removing the cooling fan..........................................................................................................................................61
Installing cooling fan.................................................................................................................................................. 63
Intrusion switch................................................................................................................................................................65
Removing the intrusion switch.................................................................................................................................65
Installing the intrusion switch................................................................................................................................... 66
Drive bay............................................................................................................................................................................67
Opening the drive bays..............................................................................................................................................67
Closing the drive bays............................................................................................................................................... 68
Drives.................................................................................................................................................................................69
Removing a drive blank............................................................................................................................................. 69
Installing a drive blank................................................................................................................................................70
Removing a drive carrier........................................................................................................................................... 70
Installing a drive carrier.............................................................................................................................................. 71
Removing the drive from the drive carrier..............................................................................................................72
Installing a drive into the drive carrier......................................................................................................................73
Removing a 2.5-inch drive from a 3.5-inch drive adapter.....................................................................................74
Installing a 2.5-inch drive into a 3.5-inch drive adapter.........................................................................................75
Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier.........................................................................76
Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier.........................................................................77
Drive backplane bracket..................................................................................................................................................78
Removing the drive bay 1 backplane bracket......................................................................................................... 78
Installing the drive bay 1 backplane bracket............................................................................................................79
Removing the drive bay 2 backplane brackets.......................................................................................................80
Installing the drive bay 2 backplane brackets..........................................................................................................81
Bay intrusion switch.........................................................................................................................................................82
Removing bay intrusion switch.................................................................................................................................82
Installing bay intrusion switch...................................................................................................................................83
Rear drive cage................................................................................................................................................................ 84
Removing the rear drive cage.................................................................................................................................. 84
Installing the rear drive cage.....................................................................................................................................85
Drive backplane................................................................................................................................................................86
4Contents

Drive backplane guidelines........................................................................................................................................86
Removing the drive bay 1 backplane........................................................................................................................87
Installing the drive bay 1 backplane..........................................................................................................................89
Removing the drive bay 2 backplane...................................................................................................................... 90
Installing the drive bay 2 backplane..........................................................................................................................91
Removing the rear drive backplane......................................................................................................................... 92
Installing the rear drive backplane............................................................................................................................93
Cable routing.................................................................................................................................................................... 94
System memory............................................................................................................................................................... 96
System memory guidelines....................................................................................................................................... 96
General memory module installation guidelines......................................................................................................98
Mode-specic guidelines.......................................................................................................................................... 98
Removing a memory module................................................................................................................................... 101
Installing a memory module.....................................................................................................................................102
Processor and heat sink................................................................................................................................................ 103
Removing a processor and heat sink module........................................................................................................103
Removing the processor ........................................................................................................................................ 104
Installing the processor............................................................................................................................................106
Installing a processor and heat sink module..........................................................................................................109
Expansion cards and expansion card risers..................................................................................................................110
Expansion card installation guidelines.....................................................................................................................110
Removing expansion card from the system board................................................................................................113
Removing expansion card from the expansion card riser.....................................................................................115
Installing expansion card into the expansion card riser.........................................................................................119
Installing expansion card on the system board..................................................................................................... 123
Removing an expansion card riser..........................................................................................................................125
Installing an expansion card riser............................................................................................................................ 128
M.2 SSD module..............................................................................................................................................................131
Removing the M.2 SSD module.............................................................................................................................. 131
Installing the M.2 SSD module................................................................................................................................132
Optional IDSDM / vFlash module.................................................................................................................................133
Removing the IDSDM/vFlash module................................................................................................................... 134
Installing IDSDM/vFlash module.............................................................................................................................134
Removing the MicroSD card...................................................................................................................................135
Installing the MicroSD card..................................................................................................................................... 136
LOM riser card................................................................................................................................................................ 138
Removing the LOM riser card.................................................................................................................................138
Installing the LOM riser card...................................................................................................................................139
System battery .............................................................................................................................................................. 140
Replacing the system battery................................................................................................................................. 140
Optional internal USB memory key...............................................................................................................................142
Replacing the optional internal USB memory key.................................................................................................142
Power supply units......................................................................................................................................................... 143
Hot spare feature......................................................................................................................................................143
Removing a power supply unit blank......................................................................................................................144
Contents 5

Installing a power supply unit blank........................................................................................................................ 144
Removing a power supply unit................................................................................................................................145
Installing a power supply unit.................................................................................................................................. 146
Removing a DC power supply unit......................................................................................................................... 146
Installing DC power supply unit...............................................................................................................................147
Power interposer board..................................................................................................................................................147
Removing power interposer board......................................................................................................................... 147
Installing power interposer board............................................................................................................................148
System board..................................................................................................................................................................149
Removing the system board................................................................................................................................... 149
Installing the system board......................................................................................................................................152
Trusted Platform Module...............................................................................................................................................155
Upgrading the Trusted Platform Module...............................................................................................................155
Initializing TPM for BitLocker users....................................................................................................................... 156
Initializing the TPM 1.2 for TXT users....................................................................................................................156
Initializing the TPM 2.0 for TXT users....................................................................................................................157
Cable chain assembly.....................................................................................................................................................157
Removing cable chain assembly............................................................................................................................. 157
Installing the cable chain assembly......................................................................................................................... 161
Control panel...................................................................................................................................................................166
Removing the left control panel............................................................................................................................. 166
Installing the left control panel................................................................................................................................167
Removing the right control panel...........................................................................................................................168
Installing the right control panel..............................................................................................................................170
6 Jumpers and connectors ............................................................................................................................173
System board connectors..............................................................................................................................................173
System board jumper settings...................................................................................................................................... 175
Disabling forgotten password........................................................................................................................................175
7 Technical specications.............................................................................................................................. 176
Chassis dimensions.........................................................................................................................................................177
System weight.................................................................................................................................................................177
Processor specications................................................................................................................................................ 178
Supported operating systems....................................................................................................................................... 178
PSU specications..........................................................................................................................................................178
Cooling fans specications............................................................................................................................................ 179
System battery specications.......................................................................................................................................179
PCIe Expansion card riser specications..................................................................................................................... 179
Memory specications...................................................................................................................................................180
Storage controller specications.................................................................................................................................. 180
Drives...............................................................................................................................................................................180
Ports and connectors specications.............................................................................................................................181
USB ports specications.......................................................................................................................................... 181
NIC ports specications........................................................................................................................................... 181
Serial connector specications................................................................................................................................181
6Contents

VGA ports specications..........................................................................................................................................181
IDSDM module...........................................................................................................................................................181
Video specications........................................................................................................................................................182
Environmental specications.........................................................................................................................................182
Standard operating temperature............................................................................................................................ 184
Thermal restrictions................................................................................................................................................. 184
Particulate and gaseous contamination specications ....................................................................................... 185
8 System diagnostics and indicator codes .................................................................................................... 187
System health and system ID indicator codes............................................................................................................ 187
iDRAC Direct LED indicator codes............................................................................................................................... 188
NIC indicator codes........................................................................................................................................................188
Power supply unit indicator codes................................................................................................................................189
Drive indicator codes...................................................................................................................................................... 191
Using system diagnostics.............................................................................................................................................. 192
Dell Embedded System Diagnostics.......................................................................................................................192
9 Getting help............................................................................................................................................... 194
Recycling or End-of-Life service information..............................................................................................................194
Contacting Dell............................................................................................................................................................... 194
Accessing system information by using QRL..............................................................................................................194
Quick Resource Locator for Dell EMC PowerEdge R740xd2 system................................................................195
Receiving automated support with SupportAssist ....................................................................................................195
10 Documentation resources......................................................................................................................... 196
Contents 7

About this document
This document provides an overview about the system, information about installing and replacing components, technical specications,
diagnostic tools, and guidelines to be followed while installing certain components.
1
8 About this document

Dell EMC PowerEdge R740xd2 system overview
The Dell EMC PowerEdge R740xd2 system is a 2U rack server that supports up to:
• Two Intel Xeon Scalable Processor
• 16 DIMM slots
• Two redundant power supply units
• 26 SAS, SATA, Nearline SAS hard drives or SSDs
For more information about supported drives, see the Drive specications section.
NOTE: All instances of SAS, SATA hard drives, and SSDs are referred to as drives in this document, unless specied otherwise.
Topics:
• Front view of the system
• Rear view of the system
• Inside the system
• Locating the information tag of your system
• System Information Label
Front view of the system
Figure 1. Front view of 24 x 3.5-inch drive system
1Left control panel 2 Drives (12)
3 Right control panel 4 Right release latch
5 Left release latch
2
Dell EMC PowerEdge R740xd2 system overview 9

Control panels
Left control panel
Figure 2. Left control panel view
1 System health and system ID indicator 2 Drive indicator
Right control panel
Figure 3. Right control panel view
1Power button 2 USB 2.0-compliant port
3 Micro USB 2.0-compliant port for iDRAC Direct 4 iDRAC LED indicator
NOTE: For more information on the ports, see the ports and connectors specications section.
10 Dell EMC PowerEdge R740xd2 system overview

Rear view of the system
Figure 4. Back panel features of 2 x 3.5-inch (rear) drive system with low-prole risers
1 Serial port 2 Drives (2)
3Low-prole riser 1 (slot 2) 4 Low-prole riser 2 (slot 3)
5 Power supply unit (PSU 1) 6 Information tag
7 Power supply unit (PSU 2) 8 LOM ethernet port (2)
9 Ethernet port (Gb1) 10 Ethernet port (Gb2)
11 USB 3.0 port (2) 12 iDRAC9 dedicated network port
13 VGA port 14 System identication button
Figure 5. Back panel features of 2 x 3.5-inch (rear) drive system with full-height riser
1Serial port 2 Drive (2)
3 Full-height riser slot (slot 2) 4 Power supply unit (PSU 1)
5 Information tag 6 Power supply unit (PSU 2)
7 LOM ethernet port (2) 8 Ethernet port (Gb1)
9 Ethernet port (Gb2) 10 USB 3.0 port (2)
11 iDRAC9 dedicated network port 12 VGA port
13 System identication button
Dell EMC PowerEdge R740xd2 system overview 11

Figure 6. Back panel features of system with buttery riser
1 Serial port 2 Buttery riser full-height (slot 2)
3Buttery riser low-prole (slot 3) 4 Low-prole PCIe expansion card (slot 4)
5Low-prole PCIe expansion card (slot 5) 6 Low-prole PCIe expansion card (slot 6)
7 Power supply unit (PSU 1) 8 Information tag
9 Power supply unit (PSU 2) 10 LOM ethernet port (2)
11 Ethernet port (Gb1) 12 Ethernet port (Gb2)
13 USB 3.0 port (2) 14 iDRAC9 dedicated network port
15 VGA port 16 System identication button
Figure 7. Back panel features of system without risers
1Serial port 2 Low-prole PCIe expansion card (slot 4)
3Low-prole PCIe expansion card (slot 5) 4 Low-prole PCIe expansion card (slot 6)
5 Power supply unit (PSU 1) 6 Information tag
7 Power supply unit (PSU 2) 8 LOM ethernet port (2)
9 Ethernet port (Gb1) 10 Ethernet port (Gb2)
11 USB 3.0 port (2) 12 iDRAC9 dedicated network port
13 VGA port 14 System identication button
12 Dell EMC PowerEdge R740xd2 system overview

Inside the system
NOTE: Components that are hot swappable are marked orange and touch points on the components are marked blue.
Figure 8. Inside the system with buttery riser
1Drive bay 1 2 Drive bay 2
3 Fans (6) 4 Memory module
5 Processor and heatsink module 1 6 Processor and heatsink module 2
7 System board 8 LOM riser card
9 Internal PERC riser 10 Air shroud
11 Buttery riser
Dell EMC PowerEdge R740xd2 system overview 13

Figure 9. Inside the system with rear drive cage and full height riser
1Drive bay 1 2 Drive bay 2
3 Fan (6) 4 Memory module
5 Processor and heatsink module 1 6 Processor 2 dust cover
7 System board 8 1 full height riser (or 2 low-prole risers)
9 Internal PERC riser 10 Drive cage (rear)
11 Air shroud (24 x 3.5 inch + 2 x 3.5 inch rear hard drive system)
Locating the information tag of your system
Your system is identied by a unique Express Service Code and Service Tag number. You can view the Express Service Code and Service
Tag by pulling out the information tag located on the rear of the system. Alternatively, the information may be on a sticker on the chassis of
the system. Alternatively, the information may be on the Mini Enterprise Service Tag (MEST) label on the chassis, on the rear of the
system. This information is used by Dell to route support calls to the appropriate personnel.
14 Dell EMC PowerEdge R740xd2 system overview

Figure 10. Locating the information tag of your system
1 Information tag (Top view)
2 iDRAC MAC address and iDRAC secure password label
3 Express Service Tag
4 QRL label
5 Information tag (back view)
Dell EMC PowerEdge R740xd2 system overview 15

System Information Label
Figure 11. PowerEdge R740xd2 – Service information
16 Dell EMC PowerEdge R740xd2 system overview

Figure 12. Memory information
Figure 13. OCP installation
Figure 14. Riser installation
Figure 15. Rear drive cage installation
Dell EMC PowerEdge R740xd2 system overview 17

Figure 16. Drive Bays Operation
Figure 17. Drive conguration and layout
Figure 18. System LED indicator and Express Service Tag
18 Dell EMC PowerEdge R740xd2 system overview

Initial system setup and conguration
Setting up your system
Perform the following steps to set up your system:
1 Unpack the system.
2 Remove the shipping screws from the sides of the system, before installing it in the rack.
CAUTION: Do not attempt to lift the system by yourself to avoid potential injury. Do not apply uneven force to either
end of the system to prevent the chassis from distorting or bending. Keep the system parallel to the ground when lifting
and moving it.
3 Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide at
Dell.com/poweredgemanuals.
4 Connect the peripherals to the system.
5 Connect the system to its electrical outlet.
6 Power on the system by pressing the power button or by using iDRAC.
7 Power on the attached peripherals.
For more information about setting up your system, see the Getting Started Guide that shipped with your system.
iDRAC conguration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall
availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote system management.
This reduces the need for physical access to the system.
Options to set up iDRAC IP address
To enable communication between your system and iDRAC, you must rst congure the network settings based on your network
infrastructure.
NOTE: For static IP conguration, you must request for it at the time of purchase.
This option is set to DHCP by Default. You can set up the IP address by using one of the following interfaces:
Interfaces Document/Section
iDRAC Settings
utility
Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/poweredgemanuals
Dell Deployment
Toolkit
Dell Deployment Toolkit User’s Guide at Dell.com/openmanagemanuals > OpenManage Deployment Toolkit
Dell Lifecycle
Controller
Dell Lifecycle Controller User’s Guide at Dell.com/poweredgemanuals
iDRAC Direct See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/poweredgemanuals
3
Initial system setup and conguration 19

NOTE: To access iDRAC, ensure that you connect the ethernet cable to the iDRAC9 dedicated network port or use iDRAC direct
by using the USB cable. You can also access iDRAC through the shared LOM mode, if you have opted for a system that has the
shared LOM mode enabled.
Log in to iDRAC
You can log in to iDRAC as:
• iDRAC user
• Microsoft Active Directory user
• Lightweight Directory Access Protocol (LDAP) user
If you have opted for secure default access to iDRAC, you must use the iDRAC secure default password available on the system
Information tag. If you have not opted for secure default access to iDRAC, then use the default user name and password –root and
calvin. You can also log in by using your Single Sign-On or Smart Card.
NOTE: You must have the iDRAC credentials to log in to iDRAC.
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP address.
NOTE: The Intel Quick Assist Technology (QAT) on the Dell EMC PowerEdge R740xd2 is supported with chipset integration and
is enabled through an optional license. The license les are enabled on the sleds through iDRAC.
For more information about drivers, documentation, and white papers on the Intel QAT, see https://01.org/intel-quickassist-technology.
For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's
Guide at Dell.com/poweredgemanuals.
You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference Guide at
Dell.com/poweredgemanuals.
Options to install the operating system
If the system is shipped without an operating system, install a supported operating system by using one of the following resources:
Table 1. Resources to install the operating system
Resources Location
iDRAC Dell.com/idracmanuals
Lifecycle Controller Dell.com/idracmanuals > Lifecycle Controller
OpenManage Deployment Toolkit Dell.com/openmanagemanuals > OpenManage Deployment Toolkit
Dell certied VMware ESXi Dell.com/virtualizationsolutions
Installation and How-to videos for supported operating systems on
PowerEdge systems
Supported Operating Systems for Dell EMC PowerEdge systems
Methods to download rmware and drivers
You can download the rmware and drivers by using any of the following methods:
20 Initial system setup and conguration