Dell EMC PowerEdge MX840c Manual

Dell EMC PowerEdge MX840c
Installation and Service Manual
Regulatory Model: E05B Series
Regulatory Type: E05B001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.
2018 - 12
Rev. A01

Contents
1 About this document...................................................................................................................................... 7
2 Dell EMC PowerEdge MX840c overview....................................................................................................... 8
Front view of the sled........................................................................................................................................................9
Inside the sled.....................................................................................................................................................................9
Locating the Service Tag of the sled...............................................................................................................................11
System information label.................................................................................................................................................. 11
3 Initial system setup and conguration.......................................................................................................... 15
Setting up your sled..........................................................................................................................................................15
iDRAC conguration.........................................................................................................................................................15
Options to set up iDRAC IP address........................................................................................................................ 15
Log in to iDRAC...........................................................................................................................................................16
Options to install the operating system......................................................................................................................... 16
Methods to download rmware and drivers........................................................................................................... 16
Downloading drivers and rmware........................................................................................................................... 17
4 Pre-operating system management applications.......................................................................................... 18
Options to manage the pre-operating system applications.........................................................................................18
System Setup....................................................................................................................................................................18
Viewing System Setup............................................................................................................................................... 18
System Setup details..................................................................................................................................................19
System BIOS............................................................................................................................................................... 19
iDRAC Settings utility................................................................................................................................................ 39
Device Settings.......................................................................................................................................................... 39
Dell Lifecycle Controller...................................................................................................................................................39
Embedded System Management.............................................................................................................................39
Boot Manager.................................................................................................................................................................. 40
Viewing Boot Manager..............................................................................................................................................40
Boot Manager main menu........................................................................................................................................ 40
One-shot UEFI Boot menu.......................................................................................................................................40
System Utilities...........................................................................................................................................................40
PXE boot............................................................................................................................................................................41
5 Installing and removing sled components.....................................................................................................42
Safety instructions...........................................................................................................................................................42
Before working inside your sled......................................................................................................................................42
After working inside your sled........................................................................................................................................ 42
Recommended tools........................................................................................................................................................43
PowerEdge MX840c sled............................................................................................................................................... 43
Removing the sled from the enclosure....................................................................................................................43
Installing the sled into the enclosure........................................................................................................................44
Contents 3

Sled cover......................................................................................................................................................................... 46
Removing the sled cover.......................................................................................................................................... 46
Installing the sled cover............................................................................................................................................. 47
Air shroud..........................................................................................................................................................................48
Removing the air shroud from the PEM................................................................................................................. 48
Installing the air shroud on the PEM....................................................................................................................... 49
Removing the air shroud from the system board.................................................................................................. 50
Installing the air shroud on the system board..........................................................................................................51
Processor expansion module..........................................................................................................................................52
Removing the processor expansion module...........................................................................................................52
Installing the processor expansion module............................................................................................................. 53
Drives.................................................................................................................................................................................54
Drive installation guidelines....................................................................................................................................... 54
Removing a drive blank............................................................................................................................................. 55
Installing a drive blank............................................................................................................................................... 55
Removing a drive carrier........................................................................................................................................... 56
Installing a drive carrier..............................................................................................................................................57
Removing a drive from the drive carrier................................................................................................................. 58
Installing a drive into the drive carrier..................................................................................................................... 59
Drive backplane................................................................................................................................................................60
Drive backplane connectors..................................................................................................................................... 60
Removing the drive backplane..................................................................................................................................61
Installing the drive backplane................................................................................................................................... 62
Cable routing.................................................................................................................................................................... 64
Drive cage......................................................................................................................................................................... 67
Removing the drive cage.......................................................................................................................................... 67
Installing the drive cage............................................................................................................................................ 69
Battery backup unit ........................................................................................................................................................ 70
Removing the battery backup unit module.............................................................................................................70
Installing the BBU module..........................................................................................................................................71
Removing the BBU from the BBU cage..................................................................................................................72
Installing the BBU into the BBU cage......................................................................................................................72
Control panel.....................................................................................................................................................................73
Removing the control panel......................................................................................................................................73
Installing the control panel.........................................................................................................................................74
System memory............................................................................................................................................................... 75
Memory channels and population............................................................................................................................ 75
General memory module installation guidelines......................................................................................................78
NVDIMM-N memory module installation guidelines .............................................................................................79
Mode-specic guidelines...........................................................................................................................................82
Removing a memory module....................................................................................................................................85
Installing a memory module...................................................................................................................................... 86
Processors and heat sinks...............................................................................................................................................87
Processor wattage and heat sink dimensions........................................................................................................ 88
Removing the processor and heat sink module..................................................................................................... 88
4Contents

Removing the processor from the processor and heat sink module...................................................................89
Installing the processor into a processor and heat sink module............................................................................91
Installing the processor and heat sink module........................................................................................................93
iDRAC card....................................................................................................................................................................... 94
Removing the iDRAC card........................................................................................................................................95
Installing the iDRAC card.......................................................................................................................................... 96
PERC cards.......................................................................................................................................................................97
Removing the PERC card.........................................................................................................................................98
Installing the PERC card........................................................................................................................................... 98
Removing the Jumbo PERC card............................................................................................................................99
Installing the Jumbo PERC card.............................................................................................................................100
Optional Internal dual SD module.................................................................................................................................. 101
Removing the optional IDSDM module...................................................................................................................101
Installing the optional IDSDM module.................................................................................................................... 102
Removing a MicroSD card.......................................................................................................................................103
Installing a MicroSD card.........................................................................................................................................104
M.2 BOSS module..........................................................................................................................................................105
Removing the M.2 BOSS module.......................................................................................................................... 105
Installing the M.2 BOSS module.............................................................................................................................106
Removing the M.2 SATA card.................................................................................................................................107
Installing the M.2 SATA card...................................................................................................................................108
Mezzanine card.............................................................................................................................................................. 109
Mezzanine card installation guidelines...................................................................................................................109
Removing the mini Mezzanine card blank.............................................................................................................109
Installing the mini Mezzanine card blank................................................................................................................110
Removing a mini Mezzanine card............................................................................................................................ 111
Installing a mini Mezzanine card...............................................................................................................................111
Removing the Mezzanine card................................................................................................................................112
Installing the Mezzanine card.................................................................................................................................. 114
Optional internal USB memory key............................................................................................................................... 115
Replacing the optional internal USB memory key................................................................................................. 115
System battery................................................................................................................................................................ 116
Replacing the system battery..................................................................................................................................116
System board...................................................................................................................................................................117
Removing the system board.................................................................................................................................... 117
Installing the system board...................................................................................................................................... 119
Trusted Platform Module................................................................................................................................................121
Upgrading the Trusted Platform Module................................................................................................................121
6 Jumpers and connectors ........................................................................................................................... 124
System board jumpers and connectors....................................................................................................................... 124
System board jumper settings...................................................................................................................................... 126
Disabling forgotten password........................................................................................................................................127
7 Technical specications.............................................................................................................................. 128
Sled dimensions.............................................................................................................................................................. 128
Contents 5

Chassis weight................................................................................................................................................................129
Processor specications................................................................................................................................................129
Intel Quick Assist Technology..................................................................................................................................129
Supported operating systems.......................................................................................................................................129
System battery specications.......................................................................................................................................129
Memory specications...................................................................................................................................................130
Drives............................................................................................................................................................................... 130
Ports and connectors specications.............................................................................................................................131
USB ports...................................................................................................................................................................131
Internal Dual SD Module ..........................................................................................................................................131
PERC controller cards...............................................................................................................................................131
Mezzanine cards.......................................................................................................................................................132
Environmental specications.........................................................................................................................................132
Particulate and gaseous contamination specications ....................................................................................... 133
Standard operating temperature............................................................................................................................ 134
Expanded operating temperature...........................................................................................................................135
Thermal......................................................................................................................................................................135
8 System diagnostics and indicator codes .................................................................................................... 137
System ID and status LED indicator codes..................................................................................................................137
Power button LED..........................................................................................................................................................138
Drive indicator codes......................................................................................................................................................138
Using system diagnostics.............................................................................................................................................. 139
Dell Embedded System Diagnostics.......................................................................................................................139
9 Getting help................................................................................................................................................ 141
Contacting Dell................................................................................................................................................................ 141
Documentation feedback............................................................................................................................................... 141
Receiving automated support with SupportAssist .................................................................................................... 141
Accessing system information by using QRL..............................................................................................................142
Quick Resource Locator for the PowerEdge MX840c sled...................................................................................... 142
Recycling or End-of-Life service information..............................................................................................................142
10 Documentation resources......................................................................................................................... 143
6Contents

About this document
This document provides an overview about the PowerEdge MX840c sled, information on installing and replacing components, technical
specications, diagnostic tools, and guidelines to be followed while installing certain components.
The PowerEdge MX840c is compatible with the PowerEdge MX7000 enclosure. For more information on the enclosure, refer to the
Installation and Service Manual for the PowerEdge MX7000 at Dell.com/poweredgemanuals.
1
About this document 7

Dell EMC PowerEdge MX840c overview
The PowerEdge MX840c is a double-width compute sled and supports:
• Up to four Intel Xeon Scalable Processors
• Up to 48 DIMM slots
• Up to eight 2.5 inch SAS, SATA (HDD/SSD), or NVMe drives
NOTE: All instances of SAS, SATA, NVMe hard drives, and SSDs are referred to as drives in this document, unless specied
otherwise.
Topics:
• Front view of the sled
• Inside the sled
• Locating the Service Tag of the sled
• System information label
2
8 Dell EMC PowerEdge MX840c overview

Front view of the sled
The front view displays the features available on the front of the sled.
Figure 1. Front view of the sled
1USB 3.0 port 2 iDRAC Direct (Micro-AB USB) port
3 Drives 4 Release lever
5 Lever button 6 Information tag
7System ID and status LED indicator 8Power button
For more information on the drives and ports, see the Technical Specications section.
Inside the sled
NOTE: Components that are hot swappable have orange touch points and the components that are not hot swappable have blue
touch points.
Dell EMC PowerEdge MX840c overview 9

Figure 2. Inside the sled with PEM
1 Backplane 2 Processor expansion module (PEM) board
3 Processor 3 socket 4 Processor 4 socket
5 Mezzanine card (Fabric A2 card) 6 Rotational guiding hook
7 Power connector 8 Mezzanine card (Fabric B2 card)
9 Mini Mezzanine card (Fabric C2 card) connector
Figure 3. Inside the sled with system board
1Backplane 2 Processor 1 socket
3 PEM connector 4 Processor 2 socket
5 Mezzanine card (Fabric A1 card) 6 Rotational guiding hook
7 Power connector 8 Mezzanine card (Fabric B1 card)
10 Dell EMC PowerEdge MX840c overview

9 Mini Mezzanine card (Fabric C1 card) connector 10 iDRAC card
11 IDSDM/BOSS module connector 12 System board
13 PERC card connector
Locating the Service Tag of the sled
The PowerEdge MX840c sled is identied by a unique Express Service Code and Service Tag number. The Express Service Code and
Service Tag are found on the front of the enclosure by pulling out the Information Tag. Dell uses this information to route support calls to
the appropriate personnel.
Figure 4. Information Tag of the sled
1 Information Tag 2 Service Tag
System information label
Figure 5. PowerEdge MX840c service information
Dell EMC PowerEdge MX840c overview 11

Figure 6. PowerEdge MX840c memory information
12 Dell EMC PowerEdge MX840c overview

Figure 7. PowerEdge MX840c system board connections
Figure 8. PowerEdge MX840c BBU module
Dell EMC PowerEdge MX840c overview 13

Figure 9. PowerEdge MX840c PEM removal
Figure 10. PowerEdge MX840c mezzanine cards removal
Figure 11. PowerEdge MX840c PERC cards removal
Figure 12. PowerEdge MX840c iDRAC/IDSDM module and optional internal USB key removal
14 Dell EMC PowerEdge MX840c overview

Initial system setup and conguration
Setting up your sled
Complete the following steps to set up your sled:
1 Unpack the sled.
2 Remove the I/O connector cover from the sled connectors.
CAUTION: While installing the sled, ensure that it is properly aligned with the slot on the enclosure to prevent damage
to the sled connectors.
3 Install the sled in the enclosure.
4 Power on the enclosure.
NOTE: Wait for the chassis to initialize before you press the power button.
5 Press the power button on the sled.
Alternatively, you can also power on the sled by using:
• The sled iDRAC. For more information, see the Log in to iDRAC section.
• Open Manage Enterprise modular (OME-modular), after the sled iDRAC is congured on the OME. For more information, see the
OME-modular User’s Guide at Dell.com/openmanagemanuals.
iDRAC conguration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall
availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote system management.
This reduces the need for physical access to the system.
Options to set up iDRAC IP address
You must congure the initial network settings based on your network infrastructure to enable the communication to and from iDRAC.
You can set up the IP address by using one of the following interfaces:
Interfaces Document/Section
iDRAC Settings
utility
See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/poweredgemanuals
Dell Deployment
Toolkit
See Dell Deployment Toolkit User’s Guide at Dell.com/openmanagemanuals > OpenManage Deployment Toolkit
Dell Lifecycle
Controller
See Dell Lifecycle Controller User’s Guide at Dell.com/poweredgemanuals
OME Modular See Dell OpenManagement Enterprise Modular User’s Guide at Dell.com/openmanagemanuals
iDRAC Direct See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/poweredgemanuals
3
Initial system setup and conguration 15

Log in to iDRAC
You can log in to iDRAC as:
• iDRAC user
• Microsoft Active Directory user
• Lightweight Directory Access Protocol (LDAP) user
If you have opted for secure default access to iDRAC, the iDRAC secure default password is available on the back of the system
Information tag. If you have not opted for secure default access to iDRAC, then the default user name and password are root and
calvin. You can also log in by using Single Sign-On or Smart Card.
NOTE: You must have the iDRAC credentials to log in to iDRAC.
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP address.
NOTE: The Intel® Quick Assist Technology (QAT) on the Dell EMC PowerEdge MX840c is supported with chipset integration
and is enabled through an optional license. The license les are enabled on the sleds through iDRAC.
For more information about drivers, documentation, and white papers on the Intel® QAT, see https://01.org/intel-quickassist-technology.
For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's
Guide at Dell.com/poweredgemanuals
You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference Guide at
Dell.com/poweredgemanuals
Options to install the operating system
If the system is shipped without an operating system, install a supported operating system by using one of the following resources:
Table 1. Resources to install the operating system
Resources Location
iDRAC Dell.com/idracmanuals
Lifecycle Controller Dell.com/idracmanuals > Lifecycle Controller
OpenManage Deployment Toolkit Dell.com/openmanagemanuals > OpenManage Deployment Toolkit
Dell certied VMware ESXi Dell.com/virtualizationsolutions
Installation and How-to videos for supported operating systems on
PowerEdge systems
Supported Operating Systems for Dell EMC PowerEdge systems
Methods to download rmware and drivers
You can download the rmware and drivers by using any of the following methods:
16 Initial system setup and conguration

Table 2. Firmware and drivers
Methods Location
From the Dell EMC support site Dell.com/support/home
Using Dell Remote Access Controller Lifecycle Controller (iDRAC
with LC)
Dell.com/idracmanuals
Using Dell Repository Manager (DRM) Dell.com/openmanagemanuals > Repository Manager
Using Dell OpenManage Essentials (OME) Dell.com/openmanagemanuals > OpenManage Essentials
Using Dell Server Update Utility (SUU) Dell.com/openmanagemanuals > Server Update Utility
Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals > OpenManage Deployment Toolkit
Using iDRAC virtual media Dell.com/idracmanuals
Downloading drivers and rmware
Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management rmware on your system.
Prerequisite
Ensure that you clear the web browser cache before downloading the drivers and rmware.
Steps
1 Go to Dell.com/support/home.
2 In the Drivers & Downloads section, type the Service Tag of your system in the Enter a Service Tag or product ID box, and then click
Submit.
NOTE: If you do not have the Service Tag, select Detect Product to allow the system to automatically detect the
Service Tag, or click View products, and navigate to your product.
3 Click Drivers & Downloads.
The drivers that are applicable to your system are displayed.
4 Download the drivers to a USB drive, CD, or DVD.
Initial system setup and conguration 17

Pre-operating system management applications
You can manage basic settings and features of a system without booting to the operating system by using the system rmware.
Topics:
• Options to manage the pre-operating system applications
• System Setup
• Dell Lifecycle Controller
• Boot Manager
• PXE boot
Options to manage the pre-operating system
applications
Your system has the following options to manage the pre-operating system applications:
• System Setup
• Dell Lifecycle Controller
• Boot Manager
• Preboot Execution Environment (PXE)
System Setup
By using the System Setup screen, you can congure the BIOS settings, iDRAC settings, and Device settings of your system.
NOTE: Help text for the selected eld is displayed in the graphical browser by default. To view the help text in the text browser,
press F1.
You can access system setup by using two methods:
• Standard graphical browser—The browser is enabled by default.
• Text browser—The browser is enabled by using Console Redirection.
Viewing System Setup
To view the System Setup screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then
restart your system and try again.
4
18 Pre-operating system management applications

System Setup details
The System Setup Main Menu screen details are explained as follows:
Option Description
System BIOS Enables you to congure BIOS settings.
iDRAC Settings Enables you to congure the iDRAC settings.
The iDRAC settings utility is an interface to set up and congure the iDRAC parameters by using UEFI (Unied
Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings
utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at
Dell.com/idracmanuals.
Device Settings Enables you to congure device settings such as network cards or storage controllers.
System BIOS
You can use the System BIOS screen to edit specic functions such as boot order, system password, setup password, set the SATA and
PCIe NVMe RAID mode, and enable or disable USB ports.
Viewing System BIOS
To view the System Setup screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
System BIOS Settings details
The System BIOS Settings screen details are explained as follows:
Option Description
System Information Species information about the system such as the system model name, BIOS version, and Service Tag.
Memory Settings Species information and options related to the installed memory.
Processor Settings Species information and options related to the processor such as speed and cache size.
SATA Settings Species options to enable or disable the integrated SATA controller and ports.
NVMe Settings Species options to change the NVMe settings. If the system contains the NVMe drives that you want to
congure in a RAID array, you must set both this eld and the Embedded SATA eld on the SATA Settings menu
to RAID mode. You might also need to change the Boot Mode setting to UEFI. Otherwise, you should set this eld
to Non-RAID mode.
Boot Settings Species options to specify the Boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.
Pre-operating system management applications 19

Option Description
Network Settings Species options to manage the UEFI network settings and boot protocols.
Legacy network settings are managed from the Device Settings menu.
Integrated Devices Species options to manage integrated device controllers and ports, species related features and options.
Serial
Communication
Species options to manage the serial ports, its related features and options.
System Prole
Settings
Species options to change the processor power management settings, memory frequency.
System Security Species options to congure the system security settings, such as system password, setup password, Trusted
Platform Module (TPM) security, and UEFI secure boot. It also manages the power button on the system.
Redundant OS
Control
Sets the redundant OS info for redundant OS control.
Miscellaneous
Settings
Species options to change the system date and time.
System Information
You can use the System Information screen to view system properties such as Service Tag, system model name, and the BIOS version.
Viewing System Information
To view the System Information screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click System Information.
System Information details
The System Information screen details are explained as follows:
Option Description
System Model
Name
Species the system model name.
System BIOS
Version
Species the BIOS version installed on the system.
System
Management
Engine Version
Species the current version of the Management Engine rmware.
System Service Tag Species the system Service Tag.
System
Manufacturer
Indicates the name of the Original Equipment Manufacturer (OEM).
20 Pre-operating system management applications