iDRAC features and comparison.................................................................................................................................25
Agent-free management.................................................................................................................................................. 29
Agent-based management............................................................................................................................................... 29
Dell EMC consoles............................................................................................................................................................29
Dell EMC OpenManage systems management tools, utilities and protocols...................................................................... 31
Integration with third-party consoles................................................................................................................................32
OpenManage connections with third-party consoles....................................................................................................... 33
11 Appendix A. Additional specications........................................................................... 34
Chassis dimensions...........................................................................................................................................................34
Video................................................................................................................................................................................34
USB ports........................................................................................................................................................................ 35
Hard drives.......................................................................................................................................................................35
NIC ports..........................................................................................................................................................................35
Environmental specications............................................................................................................................................ 35
12 Appendix B. Standards compliance.............................................................................. 37
13 Appendix C Additional resources..................................................................................38
14 Appendix D. Support and deployment services............................................................ 39
ProDeploy Enterprise Suite and Residency Services.........................................................................................................39
ProDeploy Plus........................................................................................................................................................... 39
ProDeploy...................................................................................................................................................................39
Basic Deployment.......................................................................................................................................................39
Residency Services.................................................................................................................................................... 40
Deployment services........................................................................................................................................................ 40
Remote Consulting Services............................................................................................................................................ 40
Data Migration Service.....................................................................................................................................................40
ProSupport Enterprise Suite.............................................................................................................................................40
ProSupport Plus................................................................................................................................................................41
ProSupport....................................................................................................................................................................... 41
ProSupport One for Data Center...................................................................................................................................... 41
Support Technologies.......................................................................................................................................................42
SupportAssist.............................................................................................................................................................42
TechDirect.................................................................................................................................................................. 42
Additional professional services........................................................................................................................................ 43
Dell Education Services.................................................................................................................................................... 43
Dell EMC Global Infrastructure Consulting Services......................................................................................................... 43
Dell EMC Managed Services............................................................................................................................................ 43
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