Dell OptiPlex GX270 User manual

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Dell™ OptiPlex™ Systems
Setup and Quick
Reference Guide
Guide de configuration et de référence rapide
Setup- und Schnellreferenzhandbuch
Guida di installazione e consultazione rapida
Guía de instalación y de referencia rápida
Kurulum ve Hızlı Başvuru Kılavuzu
Models DHS, DHP, and DHM

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Dell™ OptiPlex™ Systems
Setup and Quick
Reference Guide

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of
data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage,
personal injury, or death.
____________________
Information in this document is subject to change without notice.
© 2000–2002 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of
Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, OptiPlex, and the DELL logo are trademarks of
Dell Computer Corporation; Microsoft and Windows are registered trademarks of Microsoft
Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Computer Corporation disclaims any
proprietary interest in trademarks and trade names other than its own.
November 2002 P/N 51FMX Rev. A07

Contents 3
Contents
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Finding Information for Your Computer . . . . . . . . . . . . . . 5
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using the Drivers and Utilities CD . . . . . . . . . . . . . . . . 9
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . 10
When to Use the Dell Diagnostics . . . . . . . . . . . . . . . 10
Starting the Dell Diagnostics . . . . . . . . . . . . . . . . . . 10
Running the Dell IDE Hard Drive Diagnostics . . . . . . . . . 11
CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . 12
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
When Using Your Computer . . . . . . . . . . . . . . . . . . . . 14
When Working Inside Your Computer . . . . . . . . . . . . . 15
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . 16

4Contents

Setup and Quick Reference Guide 5
About This Guide
This document contains solving problems and safety and regulatory
information about your Dell™ OptiPlex™ computer.
To obtain the latest versions of the documents on your hard drive, see the
Dell support website at support.dell.com.
Regulatory model numbers appear throughout this document; their chassis
type equivalents are shown below:
Finding Information for Your Computer
Regulatory Model Numbers and Chassis Types
DHS = small desktop (SD) chassis
DHP = small form-factor (SF) chassis
DHM = small mini-tower (SMT) chassis
What Are You Looking For? Find it Here
• A diagnostic program for my computer
• Drivers for my computer
• My computer documentation
• My device documentation
Drivers and Utilities CD (also known as the ResourceCD)
You can use this CD to access documentation, reinstall drivers, or run
diagnostics tools.

6Setup and Quick Reference Guide
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• Express Service Code and Service Tag
Number
• Microsoft®Windows®License Label
(Product Key)
Express Service Code and Product Key
Located on your computer.
• How to reinstall my operating system Operating System CD and Installation Guide
If you reinstall your operating system, use the Drivers and Utilities
CD to reinstall drivers for the devices that came with your computer.
• How to remove and replace parts
• Technical specifications
• How to configure system settings
• How to troubleshoot and solve problems
User’s Guide icon
Depending on your operating system, double-click the User’s Guides
icon on your desktop or click the Start button and then click Help
and Support to access the electronic documentation stored on your
hard drive.
What Are You Looking For? Find it Here

Setup and Quick Reference Guide 7
• Latest drivers for my computer
• Answers to technical service and support
questions
• Online discussions with other users and
technical support
• Documentation for my computer
Dell Support website
The Dell Support website provides several online tools, including:
• Knowledge Base — hints, tips, and online courses
• Customer Forum — online discussion with other Dell customers
• Upgrades — upgrade information for components, such as
memory, the hard drive, and the operating system
• Customer Care — contact information, order status, warranty, and
repair information
• Downloads — drivers, patches, and software updates
• Reference — computer documentation, product specifications,
and white papers
• Service call status
• Top technical issues for my computer
• Frequently asked questions
• File downloads
• Details on my computer’s configuration
• Service contract for my computer
Dell Premier Support website
The Dell Premier Support website is customized for corporate,
government, and education customers. This site may not be available
in all regions.
• How to use Windows XP
• Documentation for my computer and
devices
Windows XP Help and Support Center
1Click the Start button, and then click Help and Support.
2Type a word or phrase that describes your problem, and then click
the arrow icon.
3Click the topic that describes your problem.
4Follow the instructions shown on the screen.
What Are You Looking For? Find it Here

8Setup and Quick Reference Guide
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Solving Problems
Dell provides a number of tools to help you if your system does not perform
as expected. For the latest troubleshooting information available for your
system, see the Dell Support website at support.dell.com. You can also find
descriptions of Dell troubleshooting tools in the section titled "Getting
Help" in your online User’s Guide.
If computer problems occur that require help from Dell, write a detailed
description of the error, beep codes, or diagnostics light patterns; record
your Express Service Code and Service Tag Number below; and then
contact Dell from the same location as your computer.
See "Finding Information for Your Computer" on page 5 for an example of
the express service code and service tag numbers.
Express Service Code:___________________________
Service Tag Number:___________________________
Your computer includes the following tools that can help you solve a
problem:
DELL DIAGNOSTICS —The Dell Diagnostics tests various components in
your computer and helps to identify the cause of computer problems. For more
information, see "Starting the Dell Diagnostics" on page 10.
THE FOLLOWING FEATURES CAN INDICATE APOSSIBLE FAILURE AND
HELP YOU TROUBLESHOOT ACOMPUTER PROBLEM. SEE YOUR
User’s Guide FOR MORE INFORMATION —
SYSTEM LIGHTS —Located on the front of the computer
DIAGNOSTIC LIGHTS —Located on the back of the computer
SYSTEM MESSAGES —Appear on your monitor screen
BEEP CODES —A series of audible beeps emitted by your computer

Setup and Quick Reference Guide 9
Using the Drivers and Utilities CD
To use the Drivers and Utilities CD (also known as the ResourceCD) while
you are running the Windows operating system:
NOTE: To access device
drivers and user
documentation, you must
use the Drivers and
Utilities CD while you are
running Windows.
1Turn on the computer and allow it to boot to the Windows desktop.
2Insert the Drivers and Utilities CD into the CD drive.
If you are using the Drivers and Utilities CD for the first time on this
computer, the ResourceCD Installation window opens to inform you
that the Drivers and Utilities CD is about to begin installation.
3Click OK to continue.
To complete the installation, respond to the prompts offered by the
installation program.
4Click Next at the Welcome Dell System Owner screen.
5Select the appropriate System Model, Operating System, Device
Ty p e ,and Topic.
Drivers for Your Computer
To display a list of device drivers for your computer:
1Click My Drivers in the Topic pull-down menu.
The Drivers and Utilities CD scans your computer’s hardware and
operating system, and then a list of device drivers for your system
configuration is displayed on the screen.
2Click the appropriate driver and follow the instructions to download
the driver to your computer.
To view all available drivers for your computer, click Drivers from the Topic
pull-down menu.